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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1976

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P
parthapsb
from Hyderabad, Telangana
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Improper Behavior by Customer Service Rep

Address:Gautam Buddh Nagar, Uttar Pradesh

I have an Airtel Fixed Line connection ([protected]_dsl) on which I was experiencing few technical problems since last few days.

In attempt to resolve the issue I had called AirTel on Monday, 14th Oct, 2013 at around 11:30 pm. The call was attended by Syad khaizar Alam.

At the inception of the call the agent was extremely rude and unprofessional. He was not ready to listen to the problem and kept interrupting...
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asif_ahs
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have made the payment of my airtel mobile no +91997051988 on 15 Oct 2013 of Rs 1499/- Txn id : HDFC14788811, I

Address:Pune, Maharashtra

I have made the payment of my airtel mobile no +[protected] on 15 Oct 2013 of Rs 1499/- Txn id : HDFC14788811, I am tired calling airtel customer care on [protected] I am in roaming, no body is helping they keeping my calls on hold and they disconnected my calls many times I have already paid alot behind calling these guys but there is no help from them. They have promissed the waiver of all the late fees from the month of July to October...
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A
Aparna Vijayan
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Refund for 300 top up (credited only 264)

Address:Chennai, Tamil Nadu

I made a top up online recharge for 300 Rs talktime... but i got credited only 264 rs to my mobile. where as in the company site its listed as..
Denomination(Range) TalkTime Range Value (Rs) Processing Fee (Rs) Service tax (Rs) Validitiy
300 300 0 - Unlimited top up recharge .
Web site link: http://www.airtel.in/mobile/prepaid/recharge-online?CIRCLE=6&CIRCLENAME=Chennai&tab=1#tabs-1

I...
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R
rakesh kumar k
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calling for Bill payment..But the number is not mine

Address:Hyderabad, Andhra Pradesh

Hi, This is Rakesh Kumar Koorella, My mobile number [protected]. I am receiving the Bill payment calls from airtel for the number which not mine at all, The customer who used the other number provided my number as alternative number so these people are calling me. I repeatedly told many times to the customer care people that is not my number and please remove it asap. But no action is taken on this. Am getting the calls repeatedly...
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A
Ashok Chawla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POSTPAID BILL OCT 13 9422558016

I HAD TAKEN POST PAID CONECTION FROM AIRTEL MOBILE NUM [protected] . IN FIRST BILL I WAS CHARGED NET CHARGES WHICH I NEVER USED AFTER COMPLANING THEY REMOVED THE CHARGES .NOW AGAIN THEY HAD CHARGED ME NET CHARGES AND SEND ME BILL MORE THEN 1200 RS MY BILL HARDLY COMES UPTO 350 RS .I AM HAVING AIRTEL DONGLE OF 3G WITH USAGE OF 2GB WHICH I HAD NOT USED FROM LAST 2 MONTHS THEN WHY I WILL USE NET ON MOBILE . AIRTEL HAD CHARGED ME NET CHARGES...
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J
jhasu31
from Faridabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem solved without any conclusion

Address:Faridabad, Haryana

airtel have generated wrong bill in the month of 9th jul'13. and airtel asking for over charging bill amount even though people from airtel agreed that mistake done by airtel in past and also i have proof which clrearly indicating that airtel has generated wrong bill . and, i told one of the airtel employee i will pay 1300 INR which is according to system and he was agreed but he told me that he will ask to his superior and till date...
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D
D.DESHAKUMAR
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Never Solve My Query

Address:Chennai, Tamil Nadu

I raised so many complaints telling that "AIRTEL EMPLOYEES SELLING PERSONAL DETAILS FOR MONEY... on 10th october and 11th october... After that a person Name Mr.Ashish sales executive delhi called me and told they will find out the person very soon and they said they will let me know.But again a person name Abhishek from same Airtel New Delhi called me yesterday around 11:45am and promised me that he will find the person name and...
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J
jimraj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Website does not respond

I would like to take strong exception to the way Airtel India treats its mobile subscribers who visit its website for different services. To begin with, the site takes a long, long time to open. And once it opens, for each service there is another long wait. Sometimes, the pages don't open at all, wasting our valuable time. For instance, if one visits the 'My Airtel' page and click on any of the services under 'Manage...
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N
neethdev
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Dongle not activated even after round one week from Touchpoint services

Address:Bangalore, Karnataka

hi,


I have ordered for a dongle in airtel site on 8/10/13. Next day I got call from providers telling they are from airtel and lady named "Shilpa" with no. [protected] told they will deliver dongle on Thursday before 7. I have waited and around 7 i called back she asked for applogys and told I will get on Friday before 1. Somehow I got it on around 2.30. I got dongle and as per my plan 3g postpaid rep. gave...
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V
V.CH.KESAVA RAO
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RS 330 PAID ON 23.9.2013 FOR RECHARGE

Address:Bangalore, Karnataka

MY PRE PAID CONNECTION NO [protected].THE AMOUNT HAS BEEN DEBITED TO MY ACCOUNT FOR RECHARGE ON THE ABOVE MENCTION DATE.BUT RECHARGE HAS NOT BEEN DONE NOR MY AMOUNT HAS NOT REFUNDED PLEASE DO NEEDFUL WITH OUT FURTHER DELAY V.CH.KESAVA RAO NO T REFUNDED PLEASE ATTEND WITH OUT FURTHER DELAY...
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K
kyasa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High Internet Bill Discrepancy

Address:Chennai, Tamil Nadu

This is in regard to My postpaid Number: [protected] I was in the Plan CUG 298 which offered me 400 MB free data per month. Last month I received a bill of amount 2271.09/- Dated 21-Sep-2013 . After calling the customer care for several times regarding the clarification of the Bill regarding the Data, as there was no response, I told that I will not pay the bill till Airtel gives me the explanation. What happened actually was one day...
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S
Shivam Agrawal
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending Port In Request

Address:Dehradun, Uttarakhand

I am currently using TATA DOCOMO my number is [protected] . On 6-october of this month I had submitted port in request for Airtel (Want to shift from Docomo to Airtel) .Period of 7 days has already been passed but yet I have not received any details regarding my porting by Airtel . I am now fed up reaching to Airtel's Customer Care, giving no response TW534735 this is my unique porting code . I request Airtel to please provide an update...
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rkpandiyan
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debiting my balance in the name of Hello tunes

Address:Salem, Tamil Nadu

I have called to customer care due to wrong double debit of balance in my account. But they said its not wrong debit. Its not acceptable & also they said it is for song selection charge. Don't why they are taking monthly even it only renewed after 90 days. They have given Nodal CC number [[protected]] & informed me to contact that number. But the call is not connecting with that number. Please get me solution here. SR#[protected] My...
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K
kunal Sankhe
from Puttur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want marathi song jiv rangla as my hello tune

Address:Thane, Maharashtra

I want jiv rangla (jogava) song for my hello tune, this song is not available on airtel mobile. I Requested to customer care executive but there is no result from them. And they are not interested to help us. So plz try to solve my problem...
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purple petals
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund/waiver of broadband bill

Address:Gurgaon, Haryana

dear sir/madam, our broadband was not working for the last 3 months inspite of reapeated complaints. the problem was rectified only on 4th october 2013. even the last bill that we paid was on your assurance that you will get the refund in the next bill. as per your assurance we want refund waiver for the non functional period . thanks for purple petals k shruti phone no.[protected]...
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C
cmydamon
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receiving bill

Address:Kolkata, West Bengal

I have asked Airtel to cut my broadband line since the month of may, they've send me a reference no for disconnecting my line, however nothin has been done so far. On top of that i've been getting msg and my bill is increasing every month. i was out of station, so wen i came back, to avoid the inconveinience i paid that outstanding amt. I got the settlement paper and was told that i was never to be disturb again . I kept getting...
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Raavi Shiva Sai
from Khammam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not activated after MNP

Address:Visakhapatnam, Andhra Pradesh

My previous network is BSNL([protected]) is disconnected. Then also Airtel network not activated, Just getting Invalid Sim. No signel too. So I contacted Customer Service Provider, They simply said try other mobile. I tried that too. But no use, ....
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A
atuljainca
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Set Top Box

Address:Pune, Maharashtra

I have purchased the Airtel SD connection somewhere mid of 2009 & my Cust ID is [protected]. The set top box worked fine till Nov 2012 & thereafter the picture quality started deteriorating. Initially we thought that there could be some problem with the disc adjustment but when the technical person came on lodging the complaint, we came to know that the problem is with the set top box. We asked him the options available, he told...
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K
k.pandu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel post paid plan

Address:Hyderabad, Andhra Pradesh

Hello, this is kyatham premalatha my mobile no.[protected] was transferred from pre-paid to post paid to a plan of monthly 199 but to surprise when viewed my plan details at your store it was 299 plan and again i given my application for 199 plan today i.e15/10/13, and i kindly request you modify my bills sept. & oct and you can also verify my call data. waiting for your early action in this regard - premalatha...
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M
mpm
from Allahabad, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Higher call rate than offered.

Address:Bhilwara, Rajasthan

I applied for MNP and was offered call rate of 2 paise per 3 seconds. However later found out that am paying 1.6 paise per second and even 4 paise per seconds sometimes. call rates vary and have no idea on what basis. Mobile No [protected]....
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