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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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R
ram412kumar
from Chennai, Tamil Nadu
Sep 18, 2018
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Website: [email protected]

I am having a current unlimited pack of rs.199. On 12th september, by the time of around 10.30pm i got a message regards 90% usuage of data which i haven't used. I knew i had used only upto 1000mb out of 1.4gb.
I knew that i haven't used the entire 1.4gb for that day. Here i have attached my mobile screentshot which showing that the current day data usage (Taken from mobile settings option) and i had attached a screenshot image indicating the remaining data using *121*51#.. And it shows the remaining data balance of about 400mb - (Availabe data for the day) with time.
I approched cs executive and he didnt respond properly. Then i mailed a complaint to [protected]@airtel.com and one executive said that some specialist will resolve the issue within 72hrs but still none of answeres for that...
+2 photos
Airtel customer support has been notified about the posted complaint.
Sep 21, 2018
Updated by ram412kumar
Still there is no response...?...What is the use of posting complaints here?...my question is what will happen if the same thing happened to a illiterate person or a person who cant notified it...Airtel consuming more data...which we never used??
All time people here that my phone is switch off.but my phone is onn and costomer care are not hering my problems.pls do some thing.
[protected]
ram412kumar's [Complaint's author] reply, Sep 22, 2018
???
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    S
    ShahiNeeeta
    from Delhi, Delhi
    Sep 18, 2018
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    Address: 110060

    This is a complaint against my mobile no. [protected] i have asked many times from airtel for the portability or a prepaid sim card by they are not taking my request and demanding for bill payment all the time.in the month of may airtel disconnect my connection dt 23.05.2018 and still demand for full and final bill payment, i got frustrated with their service but still i paid rs 1415 as the full and final payment via transaction no. N[protected] dt 08.06.2018. My connection was already disconnected, and all the services was disabled in the m/o may only and the customer care told me that u can collect prepaid sim card by vising any airtel outlet with security money. Once i visited there they told me to pay the outstanding amount again which i already paid in 08.06.2018. Sir this is a request please help me to sort out the matter as i need my mobile no. [protected]
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    According to your offer rs
    49 is not recharge. Four times complaining is not useful. I ask you to take action quickly. Thank u.

    9899657661 - Comment #3212250 - Image #0
    9899657661 - Comment #3212250 - Image #1
    Today my Airtel number I recharged the 179.
    But my account has a debit balance Ar not recharge.

    so quckly solve the problem
    periclish's reply, Sep 11, 2018
    Txn Ref ID EN425940887
    Hello sir stop services download caller tunes plz sir stop this servies because this services has been stop caller tunes if then iam not satisfied plz sir stop servies customer care not recived this phone plz help me
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      A
      Anjana Roychowdhury
      from Ghatal, West Bengal
      Sep 18, 2018
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      Unnecessary service started without my consent
      In my cell phone received the following message
      Adofgames service has been renewed @ rs 25.0 for 7day (S) from your airtel mobile. To deactivate, call or sms stop to 155223. More services, click http://56789.airtel.in
      And so on.
      I want my recharge money and company charged unnecessary charges without my consent
      +1 photos
      Airtel customer support has been notified about the posted complaint.
      Hi team,
      Sunkadakatte Airtel authorized partner center staffs rude.
      Customer ask any complete staff s bad answers not clear problem solutions.
      One guy is there that guy very rude.
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        S
        SatyaSravani
        from Cuddapah, Andhra Pradesh
        Sep 18, 2018
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        I got a message saying that rs.20 has been deducted from my account though i am not using any primezone service. I have received today 18th september on early hours @4.44am. Please check and refund my deducted amount. Please acknowlege my complain. Message appears like below:"thanks for using primezone. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789".
        Airtel customer support has been notified about the posted complaint.
        Oct 16, 2018
        Updated by SatyaSravani
        Still I didn't receive any update on my compliant.
        In my Airtel sim games fort was subscribe but I didn't do it. The took my money.

        prime zone services - Comment #3211462 - Image #0
        Rupak :[protected]. Add : Donovan School Road, Madaripur -7900. Bangladesh. Big Rooftop.

        prime zone services - Comment #3211515 - Image #0
        2007 Prepaid mobile [protected] in doldrums for 9 months

        please see the photo attachments as well four (4)

        naresh maini

        prime zone services - Comment #3211636 - Image #0
        prime zone services - Comment #3211636 - Image #1
        prime zone services - Comment #3211636 - Image #2
        prime zone services - Comment #3211636 - Image #3
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          T
          Thilak Peter
          from Jolarpet, Tamil Nadu
          Sep 18, 2018
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          Address: Tiruvallur, Tamil Nadu, 602001

          Hi my number +91 [protected]. I be been deducted RS.20 for Aug and see 2018 saying I be used Airtel primezone.. what is this actually we ve not opted anything like this and request you to stop this one and refund our 40rs amount.. why these type of reduction happening without any informations, how the poor ppl who doesn't know to raise complaint will solve this.. this is not good

          Thanks
          Airtel customer support has been notified about the posted complaint.
          I am unable to dial toll free number as I mentioned in the subject
          Please restore 4 G speed to my postpaid mobile no [protected]. Also this number failed to connect with WIFI of broad band no. [protected]. Internet services both ways are not as per expectations.
          Very poor network of airtel in district poonch of jammu and kashmir ..in the era of 4g they are providing 2g network that too very poor and taking full charges as that of 4g network ..total failure of network ..zero network
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            S
            Sydulu Buggineni
            from Vijayawada, Andhra Pradesh
            Sep 18, 2018
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            Address: Jaipur, Rajasthan
            Website: Airtel

            My Airtel Prepaid Rajasthan circle no is [protected].I recharged so many prepaid packages from several wallets.But
            all recharges were failed.Airtel customer care numbers are not responded.So please solve the my issue.

            Thanking you sir
            My email ID. [protected]@gmail.com
            Airtel customer support has been notified about the posted complaint.
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              G
              Gagan412
              from Delhi, Delhi
              Sep 18, 2018
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              Address: New Delhi, Delhi, 110085

              Hi my name is gagan walia i have reqested to port my number from vodafone to airtel.. And on 17 sep at 11:30 pm my vodafone services was shut and when i called airtel for the help in revert they told me that i have to to go to there store and i have to collect sim from there and after that i have to wait for another 4 houre to activate.. My only question is why they shut my service in the mid night... How will responsible for any lose
              Airtel customer support has been notified about the posted complaint.
              My number[protected] pls reactive my number it’s important for me i want my number again...pls reactive my number...
              Dear sir,
              Very poor network, network service very bad,
              Location- Kaler, Bihar India.
              Postal code 824127.
              Please send someone from technical staff and check what is the issue with network.
              Customers are crying not satisfy with network situation.
              Hello
              My name is Poonam malwal I mistakenly recharge two times my prepaid number [protected] through paytm need my money back to paytm, , my mamma is using this number in HP, , for this regards plz call me on [protected]
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                R
                Rainukaur
                from Gurgaon, Haryana
                Sep 18, 2018
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                There is a deduction of money from my main balance on daily basis. Daily 1 or 5 rs is being deducted i just want to ask you # people of airtel that is the way to treat the customers by deducting money even when no added services are on. Are you guys so poor to take 5 rs on daily basis from a common person! Airtel is #! Im badly madly fed up with this. Solve my problem or else im gonna make a big # towards it though i guess 5 rs is nothing for you to deduct or file any complaint but for us it is important! Dont be [censored]ing heartless as you guys earn more than just 5 rs on daily basis i guess!
                +1 photos
                Airtel customer support has been notified about the posted complaint.
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                  D
                  dlprasu14
                  from Pune, Maharashtra
                  Sep 17, 2018
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                  I am using ur sim for about 4 years but i hadnt faced any problem up to now. thanks for your service. but in the last two months i am getting mszs as already said in the subject.first i got a msz saying 20rs got deducted on 28-8-18 for using bakthi sagar portrait after a month again 20rs got deducted on 17-9-18- for using prime zone. i havent used any service. please consider my complait & refund my money i.e Rs.40.

                  hoping for quick and positive response.

                  thank you
                  +1 photos
                  Airtel customer support has been notified about the posted complaint.
                  All lines are busy at the moment. Please call again later. I am hearing this message whenever I call to my dad and mom number.
                  Some times it will take more than one hour to connect them.
                  Pls do the needful to solve this issue.
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                    M
                    MadhuriY
                    from Bengaluru, Karnataka
                    Sep 17, 2018
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                    Address: 560043

                    I have been loyal customer more than 10years.. I hate paying so much for useless network.. All the distortion and low network coverage is what we are getting.. Only thing very prompt at deductions of service which hasn't been fulfilled.. I need plan of action to at least provide service as we are paying regardless to all the stupid reasons you dig out..
                    Airtel customer support has been notified about the posted complaint.
                    Plz provide [protected] my call history of the September month... Plz provide [protected] my call history of the September month... ... ...
                    ... ...
                    ...Plz provide [protected] my call history of the September month... ... ...
                    ... ...
                    ... ...
                    ...
                    I want to get back my airtell sim no [protected]. I have recharged rs 50 pl.confirm registration
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                      T
                      tvmsekar
                      from Chennai, Tamil Nadu
                      Sep 17, 2018
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                      Address: 606604
                      Website: Airtel

                      17.09.2018 recharges my mobile Rs150/ out of which Rs50/- is taken by your
                      Astrohub service. Not only this time but also earlier last month Aug.2018
                      Take action to refund the above charges other wise I will leave your service.
                      My number is [protected]. Trans. ID [protected].
                      Sekar Radha krishnan
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                        T
                        tvmsekar
                        from Chennai, Tamil Nadu
                        Sep 17, 2018
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                        Address: 606604
                        Website: http//56789airtlein

                        Astrohub service charges had taken already when i recharged last month
                        August 2018. Toaday also they charged Rs50/- the same charge was taken
                        by Air Tel (17.09.2018) Automatically service taken. I never like any other
                        service except calls only. Hiden service charges are taken by Airtel without
                        informing customer
                        Sep 17, 2018
                        Updated by tvmsekar
                        Last month Aug.2018 recharged Rs150/- after seeing a/c balance in my airtle number[protected] become zero. I could not know as I deleted all my messages.
                        After some days I again charged Rs150/- today at6.30 PM after coming back to my house I found that Rs.50/- taken by Astrohub service without my knowledge
                        Refund the fund charged 150+150= 300
                        Sekar
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                          V
                          vvss007
                          from Hyderabad, Telangana
                          Sep 17, 2018
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                          Address: East Godavari, Andhra Pradesh, 533016

                          I'm not able to send messages from Airtel number, I've visited to store twice and they have checked and suggested to change the SIM, I did that but SIM not activated yet. I raised the complaint with customer support executive thrice but there is no use. Very poor service from Airtel.
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                            U
                            ubdua
                            from Noida, Uttar Pradesh
                            Sep 17, 2018
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                            My mob connection [protected] is 19 yrs old for the last one yr+ no network signal . nos of complaints by mails and by tel calls to customer care .reply recd "we are working on this, but how long more than one yr -78% 80% drop calls.still bill paid. last bill for Rs. 303 not paid NO SERVICES NO PAYMENT." Services disconnected Advice further action .
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Arman Gulam
                              from Mumbai, Maharashtra
                              Sep 17, 2018
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                              Address: Ahmedabad, Gujarat, 94854

                              Hi Team,

                              I worked with Bharti Airtel as a TSM (Prepaid) my employee ID was :- B0094854. I am unable to complete process in ambesador page, my LWD not accepting. Kindly provide me my date of exit as per system and give my UAN number.Kindly do needful. My personal emai id is:- [protected]@gmail.com.
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                                S
                                Soumak Maitra
                                Sep 17, 2018
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                                I had recharged my airtel number with Rs.2998 International roaming pack online airtel.in while in India. The amount has been deducted from my bank account but the recharge is not reflected in my account. I am abroad now in Japan. I keep mailing at their [protected]@airtel.com, but they only ask me to call on 121. I am unable to make any calls right now. Please help.

                                Sincerely,
                                Soumak Maitra.
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  abdullah31002
                                  Sep 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: 110091

                                  I have to write this mail because Airtel is decreasing its quality of service toward their customers. Several time my balance have deducted but this time it is ENOUGH.
                                  My unlimited pack ended on 16 September at mid night 12:00AM. I have used mobile data till 11:30PM. I am not able to understand how balance can deduct. Total 27 rupee have deducted.
                                  So I connected to customer care and someone Jyoti Parjapati was talking to me. She informed me that I have used my mobile data at 11:15PM and because of that the balance have deducted. I asked her how it would be possible but she was not able to answer me. She have transfer my call to her senior executive.
                                  That was informed me that my balance have deducted because I have used mobile data at 1:15AM and because of that my balance deducted. (Two different type of talk). He informed me that I have consumed 51MB data and the 4G data charge is 50 paisa per 10KB. So as I have calculated it -

                                  Consumed data 51MB (52224KB)
                                  as 10KB data for 50 paisa
                                  so 52224KB data = 52224*50/10 = 261120 Paisa = 2611.20 Rupya

                                  So I want to know why only 27 rupees have deducted if the cost of 51MB is 2611 rupees. Kindly give me proper and valid reason with proper calculation.

                                  Mobile No.- [protected]
                                  Sep 19, 2018
                                  Complaint marked as Resolved 
                                  Simply the have credited the deducted ammont
                                  Airtel customer support has been notified about the posted complaint.
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                                    J
                                    Jegan13
                                    Sep 17, 2018
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                                    Address: Chennai, Tamil Nadu, 600094

                                    Two weeks ago my STB was not working .The STB was replaced and got activated after 16 hours .Again that STB was not working and a Service Engineer came on 15/09/2018 at 12.10 pm after checking he informed me that the STB will be replaced soon. later another engineer came at 4 .00 pm after replacing STB once again, he said since it is a new STB it will be activated with one hour. But till today i.e on 17/09/2018 till the present time it is not activated. I have made several frustrating phone calls to customer care regarding this issue for which there is no proper response . My service request No: [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      H
                                      Hari parambil
                                      from Bengaluru, Karnataka
                                      Sep 17, 2018
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                                      Address: 691306

                                      Respected sir Iam Hari parambil from anchal .am the vice President of BJP chadayamangalam constituency.we haven't get janam TV in Airtel DTH . We are called so many time to Airtel sub agency at Bharathipuram. always they asked id numbers and told the Chanel will adding soon .but we didn't get still.we contact them at least 9 times in last weeks. I think the problem is on the basis of political ajanda against janam TV .so we compel to act by protest against Airtel DTH in front of the agency.can you solve this problem.he must say sorry to the coustemers
                                      Airtel customer support has been notified about the posted complaint.
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                                        vyas agrawal
                                        from Agra, Uttar Pradesh
                                        Sep 17, 2018
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                                        Address: Agra, Uttar Pradesh

                                        Airtel's internet is not working anywhere in our city which is very ridiculous . Here it is not helping us our 84 plan got wasted . This is my second complaint no one even looked after my first complaint. Solve my issues as soon as possible or I will choose a new network
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