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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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U
Uday Bhargav
from Hyderabad, Telangana
Sep 27, 2018
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Address: Hyderabad, Andhra Pradesh
Website: www.paramountservices.in

We have a corporate account and have requested for a Caller Tune support for our customers so that they can hear the company name and achievements when they call us. We have approached Airtel and they have assured us that they shall professionally record the audio and set it up as a caller tune for us. We have accepted it. Then then they have asked us for a sample recording so that it can be reasy for them to record. In this purpose we have made our employee voice as a sample and submitted to them. After 3-4 days to out surprise we have found out that the sample which we sent them has been directly updated as our caller tune. This is not affecting our business and its corporate image. We have updated airtle to immediately remove the caller tune for all our mobile numbers on a urgent basis but still there has been none which was done. Many mails to airtel enterprise were not answers.
Airtel customer support has been notified about the posted complaint.
Same area same house Jio is working fine bare minimum call drops and no network issues whereas after so much of ad campaigns more of call drops and network failures.
Airtel girl on tv says sab try karo or shi chuno. Agreed. Jio is good at least better than Airtel.
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    C
    from Pune, Maharashtra
    Sep 27, 2018
    Resolved
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    Resolved

    Address: Ahmedabad, Gujarat, 382424
    Website: www,airtel.in

    We are calling again and again in customer care service center but they are puting call on hold and our call is going 1 hour and they are only say that we are sorry but wait for sometime and when we asking for cansalation the conncetion than they never accept the cansalation and not given sr number even for our coplain registaration, i think they are doing agaist trio rules and make his business fraud and collect the money from market. His sales exicutive is not aware of all plan detail and after installation we know everything when first bill is generate, there is totally diffrent what you select, i think sue this compnay in the market,
    Oct 4, 2018
    Complaint marked as Resolved 
    its not solved by compnay still. my issue is running and they are giving only fake promises nothing else solutions
    Airtel customer support has been notified about the posted complaint.
    This is to inform you that you claim to be the best network and internet service provider. But in my opinion you are the worst service provider. In every call there is a call drop and internet speed is like bullckcart speed. I am very much disappointed with your service. I am using airtel from 7-8 years but know I am going to port it.
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      R
      rmahule
      from Delhi, Delhi
      Sep 27, 2018
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      Website: www.airtel.in

      I have recharged my prepaid mobile number [protected] through net banking for rs. 498 on 27th september 2018 and received an sms with bank transaction reference igaelejnmo and airtel txn reference #[protected] of rs. 498. Bank transaction was also completed successfully but my mobile is not recharged. Status transaction failed. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

      Regards
      Rajesh
      Airtel customer support has been notified about the posted complaint.
      No action. Still waiting for recharge/refund.
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        D
        Dhruv Mehra
        from Dalhousie, Himachal Pradesh
        Sep 27, 2018
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        I m unable to use internet in my area 4G network is so poor so plz correct your network . Many person questioning me that how is Airtel network I will say that not very poor and not very good but your network is so poor so plz correct your network at
        Address-:kiani DISTT Chamba Himachal Pradesh 176310
        Airtel customer support has been notified about the posted complaint.
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          C
          Chandrika Prasad jaysawal
          from Barhiya, Bihar
          Sep 27, 2018
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          Address: 845303

          Airtel ka network hi nahi aata hai Kavi aata hai kabhi jata hai network thik se Kam nahi karta hai samajh nahi aata mere pas hi Airtel ka sim hai ab kya kare aakhir hm kitne company ka sim lete rahe ye to company walo ka hak banta hai network thik kare par Aisa nahi ho Raha sir 6 se 7 mahino se yehi hai hai network ka problem hai ye problem ghorasahan, bijbani, jagiraha ka hai
          Airtel customer support has been notified about the posted complaint.
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            C
            Complainant49110
            from Agartala, Tripura
            Sep 27, 2018
            Resolved
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            Resolved

            Address: West Garo Hills, Meghalaya, 794002
            Website: Airtel

            I'm really fed up of this service I'm complaining so mANY TIMEs that I haven't got my refund back which I did recharge on 9th and 14th of September nor do I get internet service and also I did my recharge on 24th of september of Rs499 which was supposed to be valid till 82 days but when I checked in my balance I saw that it's only valid till one month what the ### is wrong with you all
            Oct 1, 2018
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
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              A
              anita pisces
              from Noida, Uttar Pradesh
              Sep 27, 2018
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              My balance get deducted by game spa service o don't want this type of service to why u again n again by yourself activated this service I will complaint you..my balance got deducted all my balance get vanished u stole my balance..if it repeat in future I will destroy you airtel..so make sure don't repeat again..and give my 25 rps back OK recharge my no. OK got it
              Airtel customer support has been notified about the posted complaint.
              Sep 27, 2018
              Updated by anita pisces
              Back my money of rupees 30, and if you activated any service by yourself then Airtel I will kill you.u cheat company
              .fake company you stole people money..ok don't do it again OK..
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                A
                anubhavgupta93
                from Pune, Maharashtra
                Sep 26, 2018
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                Address: 380024

                Hello Airtel,

                I am not very satisfied with your services, I have joined Airtel almost a month ago and made 7-8 calls and visited to the store to make a complaint for Network issue and for the Internet Speed, You people are just making us fool by advertising your adds on Television rather than upgrading your Network issues and internet Speed, Now I am thinking that I was quite happy with the Vodafone services.

                If, I could get a chance to make a official complaint about you, then I will be eager to do that or I will also going to the consumer forum to submit a same complaint about you. As I am a professional advocate.

                If you could resolve this issue on immediate basis otherwise, I will submit a huge(serious) complaint for your network issue.

                And I do not have any issue to share my details- You can contact me here-
                [protected]
                Krsna.[protected]@gmail.com

                Regards.
                Anubhav Gupta.
                Airtel customer support has been notified about the posted complaint.
                Sep 26, 2018
                Updated by anubhavgupta93
                I am seeing, its totally waste of time. I should go to the consumer forum office to make complaint.
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                  A
                  Akash Kumar12
                  from Etawah, Uttar Pradesh
                  Sep 26, 2018
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                  Address: 281403

                  I m using airtel 4g from last 7 month for the starting 2 month it worked fine but from last 5 month it is giving speed of 50 -200 KBPS i have been continuosly calling to customer care they say this is due to poor indoor connectivity but even in open ground the issue remains same, airtel customer care says that we have forwarderd you complaint to our network team and they constantly working to improve it. do u think are we fool you cannot even solve 1 problem in 5 month and saala advertise karte ho network jo har din betar bane isse naa apne ... lelo or enjoy karo
                  Airtel customer support has been notified about the posted complaint.
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                    J
                    jitu77105
                    from Bansi, Uttar Pradesh
                    Sep 26, 2018
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                    Address: Indore, Madhya Pradesh, 452009

                    Dear sir,

                    With refer to above we using this number [protected] the payment of past month is already paid vide transaction id[protected]Confirmation mail attached) for rs. 251.00 now amount is only pending for current month shown which is rs.1233/- we have only calling facility with your 199/- monthly plan instead of this we received the bill of 1233/- sir please advise what can we do in this matter.

                    ""dear customer,

                    Bill payment of rs. 251.0 towards your airtel mobile [protected] has been processed successfully. Your transaction id is[protected]. This amount will be credited to your mobile account within 48 hrs.

                    For ease of payment, you may opt for online si (Standing instructions) facility for auto debit of bill from your credit card account. To register for si in three simple steps, click www.airtel.in/si""

                    Warm regards,

                    Airtel - the smartphone network
                    Airtel customer support has been notified about the posted complaint.
                    Sep 26, 2018
                    Updated by jitu77105
                    Dear Sir,

                    With refer to above we using Airtel Postpaid Number [protected] the payment of past month is already paid vide Transaction ID[protected] for Rs. 251.00 on time. In this month we get Bill of Rs. 1233/- which is only pending for current month. We already paid outstanding amount of past month now my account shown which is Rs.1233/- on bill. We have only calling facility with your 199/- monthly plan instead of this we received the bill of 1233/- Sir can you help to resolve this matter & oblige

                    Please provide for me the call history & details for every month and send to my e mail ID as i provide you.

                    regards,
                    rsabu1968's reply, Sep 18, 2018
                    Please provide me every month call histroy and details.
                    Hi i am not able to do outgoing calls in the afternoon but it works fine later.
                    Getting harassing calls on my mobile number from different numbers claiming that it is their SIM and they wud go to Police asking which area I am from ...
                    I activated hello tune pranamlo pranamga song yesterday night but its not working. pls verify it
                    vssv prasad's reply, Sep 17, 2018
                    hi my number is 9949366916. i activated hello tune pranama lo pranamga song yesterday ie 16th september 2018 night. i got sms from your company successfully activated hellotune. but its not woring on our number. so pls verify it. and activate the song imdly on our no... thankyou vssvprasad
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                      P
                      Prithvi Limbu
                      from Guntur, Andhra Pradesh
                      Sep 26, 2018
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                      Address: Hyderabad, Telangana, 500087

                      Hello
                      My name is prithvi limbu.. Airtel is playing cheap tricks by deducting money from my account by activating various services which i am not aware of. Also, who want these services there are plenty of better options available. Today i got a msg stating i have used prime zone. First of all i don't know wat is that 2nd if it pertains to usage of wifi then tats the last thing to happen as i have jio sim due to which i get jio wifi coverage and at home i have my own wifi.
                      @airtel please stop harassing users with unwanted charges or else we all will have to give up airtel.
                      My request is to return all of my money deducted so far.
                      I know it's just 20 rs but it is wrong to take money without users consent. I am afraid of keeping money in my account now coz airtel is eying on it.
                      Airtel customer support has been notified about the posted complaint.
                      When I am in roaming, so no one call able to call me.. Only my outgoing call work.. Always that problem happened with me. It is missed my important call therefor i have handle to many problem
                      Makwana vinod bhala bhai
                      At .shekhardi
                      Post gariya
                      Taluko.wankaner
                      Dist.morbi
                      Stet.Gujarat
                      Airtel without my consent activated my prime zone services and deducted 40 rupees, 20 rupees two times, last time on 16 Sep, 2018 and also customer care service is not good, called 4 times and every time call not get continued after two-three channels. I want to get return my deducted money back and stop the services currently activated.
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                        A
                        akshaya kumar rout
                        from Bardoli, Gujarat
                        Sep 26, 2018
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                        Address: 396230

                        Hi...
                        I m akshaya kumar rout. My number is [protected]. Since last few days in our area there is too much signal problem. Till today no action taken by team. As a result we were facing network problem for calling as well as banking service. If this problem is not sorted, we were port our number as soon as possible to other operator.
                        Our area details:-

                        At:-khutli, po:-khanvel
                        Silvassa-396230
                        Data & nagar haveli
                        Airtel customer support has been notified about the posted complaint.
                        Dear Sir/Madam,

                        Airtel Landline No[protected] not working for 15 days.
                        No Incoming & No outgoing calls.

                        Please check. Please registered my complaint.
                        Please do the needful.
                        Urgently required.

                        DC Jindal
                        [protected]
                        I had credited Rs 1031 in airtel wallet but its not showing in airtel wallet. I wanted to pay my electricity bill. I got message also from bank but its not showing in airtel wallet. Kindly transfer back the amount
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                          T
                          tpbalakrish
                          from Chennai, Tamil Nadu
                          Sep 26, 2018
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                          Address: 600061

                          Airtel has announced a pack of rs 289 under which calls are unlimited with 100 sms per day and 4 gb data for 84 days. This pack is shown under "my offers" by airtel in their sms also. So, i requested them repeatedly through mails on 24th and 25th september 2018 to activate that pack in my prepaid mobile [protected] but there was no response. I am customer of airtel since 2007 and i have been availing various packs. There is no provision in their website to post customer complaints
                          Airtel customer support has been notified about the posted complaint.
                          Mistakenly recharged no and want reversal to another number
                          Wrong number
                          [protected]
                          Right number
                          [protected]
                          Transaction I'd
                          [protected]
                          Date 25 Sept 2018
                          In sathyamoorty nagar 1st cross street thiruvottriyur ...poor airtel connection
                          ..no speed...very very worst airtel ...does not receiving phn calls...does not received clear voice call...not at all working internet ...plz solve the problem...as soon as possible...
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                            S
                            Shashimohan123
                            from Noida, Uttar Pradesh
                            Sep 25, 2018
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                            I recharged my prepaid account two times in row, online mode. Amount has been deducted but phone didn't got recharged. The moment it payment deducted it displayed message in bad voucher. What's this now?
                            Recharge payments are rs. 30 and rs.20 respectively. There was no message on number and same old balance is there. That is nil.

                            Kindly resolve the matter
                            Airtel customer support has been notified about the posted complaint.
                            Worst internet connection ever... Very slow like 2G ..but I recharged for 4G pack unlimited... I am airtel customer since 10yrs If this happens again this month...then I go for other networks
                            Dear sir mujhe mere number [protected] airtel ki call detail chahiye jo mere liye bohat important h.. to main apse request krta hu ki call detail meri gmail id pe [protected]@gmail.com per bhej de..
                            I was RECHARGE ₹148 SPECIAL OFFER
                            FROM LAST 6 TO 7 MONTHS
                            Today I was recharge with same amount but didn't get recharge benefits
                            And when complaint to coustmer care
                            They told me that the recharge amount is 149.
                            How does I get same recharge of 148
                            Or get refund the amount of recharge?
                            Internet is not working this place
                            Hi I am using airtel no from last 11 years soudunly my no deactivated, reason for they are telling u r not using u r no so the no automatically deactivated. I am not getting proper reply from them pls help us
                            My airtel no [protected] and alternet no [protected]
                            Kindly provide call histry of mobile no [protected] from January 2014 to August 2014
                            This is requires for my personal reason ( Family Issue)
                            My self is rehmaan Ansari & I'm use Airtel network .. & I need to Airtel best network ... Install to tower my property
                            Even when I try to turn on the sim in cellular networks option it's not getting activated
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                              M
                              Mohsin Khyber
                              from Vadodara, Gujarat
                              Sep 25, 2018
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                              Address: Rajkot, Gujarat, 360006

                              Airtel 4g service is worst. Internet speed is very slow like 2g connection even i can not download a 45kb jpg file properly. Airtel open network is a big drama.in my city rajkot state gujarat airtel network quality get worst day by day. Always call drops during outgoing and incoming calls. Making call to customer care is big headache there network always under maintanance.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Anushanatesh
                                from Bengaluru, Karnataka
                                Sep 25, 2018
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                                Address: Bangalore, Karnataka, 560100

                                Such a pathetic app ..We are trying to contact airtel customer care, each time we call we are getting new ticket generated for the same complaint which is so useless.. no one cares to resolve the issue . It's better to move out of airtel and get some other best plans in other firms...
                                Airtel is not at all customer friendly.

                                It's better not to give any offer to your customers and fool them
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Saby guds
                                  from Sambalpur, Odisha
                                  Sep 25, 2018
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                                  Address: 759146

                                  Its been 3 weeks this problem is constant the speed is merely comparable to 3g then whats there to advertise 4g. I have registered the complain once but i think the aupport staffs are busy in making there seats warm and pockets. Please its a request from many o[censored]s here in our area, there should be a permanent solution to this problem otherwise i will do it myself.
                                  Airtel customer support has been notified about the posted complaint.
                                  My airtel number +91-[protected] is deactivated. I am travelling abroad and hence number was not in use from 90 days. Kindly reactivate it again

                                  Thank you
                                  Sanjay
                                  Costumer I'd:[protected] Haji Ali Mohd Want please activate my alacarte plan of following channels.starplus, star utsav, colors, sonymax, stargold, zee classic, 9xm, zoom, sonymix, 9xjalwa, bindass, gulistan news
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                                    R
                                    royal99999
                                    from Basti, Uttar Pradesh
                                    Sep 25, 2018
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                                    Address: Ludhiana, Punjab, 141010

                                    Dear airtel team my no is [protected]
                                    This number incoming calls and outgoing call is baared... My last incoming call 09/09/2018 and after then I call to customer care service but they don't solve my problems and make me foolish by make excuses. On Sunday they say me to change my sim and I changed It yesterday but after change my sim they block my all service e.g.message, call incoming and outgoing, I request to him to write my complaint but they don't write my call, I'm very confused and worry about my number because this is my official number
                                    I go to your store also then they advised me to change my number prepaid to postpaid but I don't want postpaid number Please i request my number activities... Please urgently... My all work is pending so please my number activities please let me see this massage and solve my problem please my is to old in airtel company please help... My alternate number [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      G
                                      greetings
                                      Sep 25, 2018
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                                      I am airtel customer for more than 5 years. I have regularly updated validity, balance, usage. My id is uptodate. Airtel has blocked my number [protected] without any reason. I am out of home state and country, on roaming. I am unable to update balance before i return home. Airtel has blocked my account without any reason. Airtel does not have a number that i can contact from overseas.
                                      Airtel customer support has been notified about the posted complaint.
                                      For past 6 months data is not at all working @ my office & home in Chennai. Have raised issue with Airtel still no improvement
                                      महोदय
                                      आज दोपहर से मेरा इन्टरनेट व फ़ोन कनेक्शन बन्द हो गया है
                                      कृपया सही करवाने की कृपा करे

                                      भवदीय
                                      राजेन्द्र कुमार
                                      लैंडलाइन[protected]
                                      AC[protected]_dsl
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                                        C
                                        ChaudheryNisha
                                        from Delhi, Delhi
                                        Sep 25, 2018
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                                        Address: New Delhi, Delhi, 110059
                                        Website: Fraud transation

                                        Iam receiving call from airtel payment bank adviser and fraud transation done from my airtel money account amount of 908. The executive no is [protected] and name akhilesh and know about all payment bank complaint againd done by me.
                                        I want refund my amount and deactivate my airtel money account.
                                        How the executive have total detail of my account.
                                        Airtel customer support has been notified about the posted complaint.
                                        [protected] call detail in my gmail if [protected]@gmail.com
                                        Revanth Malya's reply, Sep 21, 2018
                                        I want a my number call detail in my Id [email protected]
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