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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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A
Anuj tribedi
from Pune, Maharashtra
Sep 22, 2018
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I have recharged with 1500 for my Airtel DTH on 18 see and it says "Your airtel digital tv 3018**** online recharge txn ID 18091***** of Rs 1500 has been initiated. Please keep the txn id for future reference." And when I check the status using txn I'd it says failed the money was deducted from my bank account, when will I get refund
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    P
    Pyndap Rynghang
    from Agartala, Tripura
    Sep 22, 2018
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    Address: East Khasi Hills, Meghalaya
    Website: Aitel

    It was first time for me to used this airtel simcard n i don't have any idea what going on with this, yesterday when i activated my simcard they said only 30 minutes so i give mor
    E than that its about 12hrs and i recharged 100+199 but when i check there is no balance but when i tried to calling it doesn't works n you know i loss money please help me on that and i never find such kind of problems with other connection only this company
    Airtel customer support has been notified about the posted complaint.
    Sep 22, 2018
    Updated by Pyndap Rynghang
    It takes so much time and I want to know it .
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      G
      Gomathiseshadri
      from Madurai, Tamil Nadu
      Sep 22, 2018
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      Address: 636005

      With regards, i want to tell u that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with ni reason. Please take some stern and necessary steps in this regard and refund my account balance. This thing was also happened with me in the past. Thos company is a minting machine which defrauds customers and con them.

      Hope for a quick action!
      Airtel customer support has been notified about the posted complaint.
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        H
        harshgupta11
        from Bengaluru, Karnataka
        Sep 22, 2018
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        I had a hdfc smart pay setup to recharge my airtel number with rs. 100 every month. I don't know how but airtel manages to deduct money from my account without me noticing it. They send you a lot of spam messages and among those messages, some message will say that "thanks for choosing musiclate on your airtel mobile. You have been charged rs. 99.0 for 30 days. A/c balance: rsxxx at 00:48. To deactivate, call or sms stop to 155223.
        I have no idea, when it gets activated and when the money get debited. At first, i ignore it. But incidents like these have happened to me many times so i have decided to raise my voice against them. They will pick some random service like: musiclate, bollybazar etc to rob people of their airtel balance.
        Airtel customer support has been notified about the posted complaint.
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          S
          suchitsoni
          from Muri, West Bengal
          Sep 21, 2018
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          Address: 835234

          Airtel's false promise about internet speed and network, after recharging with 399rs pack for 84days on 12/09/2018, order no.[protected] for my mobile no. [protected]. Unable to use internet due to poor speed, and very poor voice call quality. They looted me and my money and time got wasted. My work got affected due to this worst network. I need refund/resolve for this asap.

          Thanks

          Suchit
          Airtel customer support has been notified about the posted complaint.
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            M
            mech.vinayakpawar
            from Chandigarh, Chandigarh
            Sep 21, 2018
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            Address: 411033

            After so many complaints and follow i am too much disappointed from airtel about network & internet speed problem. I am facing this problem from last 7 to 8 month but no any corrective action taken from airtel team.Call drop problem voice breakage problem in Pimpri chinchwad. very very worst network, Day by day its becoming worst, airtel company is just fooling the customer by saying open network and all... & fake adds are shown on TV with that girl, just for marketing purpose.
            Airtel customer support has been notified about the posted complaint.
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              K
              kandasamy1303
              from Chennai, Tamil Nadu
              Sep 21, 2018
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              Address: Mumbai City, Maharashtra, 400001

              I want to tell u that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with no reason. Please take some action and necessary steps in this regard and refund my account balance. This thing was also happened with me in the past. This (Airtel) company is a minting machine which frauds customers.

              Hope for a quick action!
              With regards..
              Airtel customer support has been notified about the posted complaint.
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                P
                pawanp1992
                from Pune, Maharashtra
                Sep 21, 2018
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                I got a message on[protected] evening that Rs. 20 deducted from your account for Airtel Prime Zone service, but I did not activated this type of service. Return my deducted balance immediately otherwise I will lodge a complaint against Airtel company.
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                  D
                  deepanmanju
                  from Musiri, Tamil Nadu
                  Sep 21, 2018
                  Resolved
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                  Resolved

                  Address: 636005

                  Dear sir,

                  i am deepan chakravarthi M ... I had taken Airtell DTH connection past Four month South New Mega HD Rentel of 477.Rs. customer id is [protected]. i had call to local airtel services provider.she simple said this is not our problem... and very rood behavior through tele communication . later i had to call customer care and register complaint about this. customer complaint number is[protected].

                  Services technician came and check and replied your cable was connection with more joist... so only this problem created... i replied initially this local services provider from air tell and installation done .

                  service technician told change the total connection with out joints. its chargeable.
                  this is not far... i am totally disappointment for this attitude... now i am willing to withdraw air tell DTH Connection... what is the producer ...

                  few hours later local services provider asking pin number and close this complaint. i am asking my problem not solved ... then how to close my complaint. she replied today we closed the complaint and tomorrow we solve your complaint..

                  this is not far... i am totally disappointment for this attitude... now i am willing to withdraw air tell DTH Connection... what is the producer ... ...

                  Hear after i wont refer any other customer for air tell.


                  Regards,
                  Deepan Chakravarthi M
                  Customer Care Manager (Corporate office )
                  Jailaxmi Auto Works & Agencies (P) Ltd,
                  Mobile:[protected]
                  The only solution to pollution is 3R (Reduce, Reuse, Recycle).
                  Sep 25, 2018
                  Complaint marked as Resolved 
                  this complaint still not resolved ...
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    Disha Gugnani
                    from Noida, Uttar Pradesh
                    Sep 21, 2018
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                    I did a prepaid recharge of 448rs on number [protected] from myAirtel app on 19th September, 2018 10:05AM. My myAirtel app is linked with number [protected]. Recharge is unsuccessful. I got messages like:

                    Airtel Payments Bank a/c update: transaction requested on 19-09-18 has failed. Temporary block of 448.00 has been released.

                    Your Airtel Payments Bank Account balance is 449.69 as on 19-Sep.Get Rs25 CASHBACK on Jio/Vodafone/Airtel/Idea recharges of Rs50 & above @ bit.ly/2Hbm8Fi. T&C

                    But myAirtel app shows airtel money balance of ₹2 only.
                    Airtel customer support has been notified about the posted complaint.
                    I did a prepaid recharge of ₹399 on number [protected] from myAirtel app on 18th October, 2020 12:26AM. My myAirtel app is linked with number [protected]. Recharge is unsuccessful. I got messages like:

                    Airtel Payments Bank a/c update: transaction requested on[protected] has failed. Temporary block of ₹399.00 has been released.
                    Before doing that recharge I have ₹456.80 in my wallet.
                    But myAirtel app shows airtel money balance of ₹57.80 only.
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                      G
                      Gajananvj
                      from Mumbai, Maharashtra
                      Sep 21, 2018
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                      Address: Pune, Maharashtra, 411045
                      Website: www.airtel.in

                      1. I am having more than 150+ numbers under this account. I am having two types of plans. (3g @ rs. 99 and another 2g @rs. 35/20)
                      2. I had requested 24 numbers @99 plan and the person from airtel sales team allocated those number to me with the understanding that plan should be 99/month.
                      3. Once bill came in, i found that i have been charged @rs. 299 for 24 numbers
                      4. I had following with airtel support team for more than 3 months but no one is taking responsibility to resolve the issue and ready to correct billing issues with 24 numbers
                      5. I have already cancelled 24 but my bill still shows extra charges
                      Airtel customer support has been notified about the posted complaint.
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                        D
                        Deepak Kapoor
                        from Udaipur, Rajasthan
                        Sep 21, 2018
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                        Address: Udaipur, Rajasthan, 313001

                        We are not receiving SMS on our Mobile phone. The SMS sent by banks, insurance companies and other companies like OTP etc are either not received or get very late say about an hour. Requested so many times on 121 of Airtel but problem is not resolved. Due to this we are not able to make transactions and other work because of Late SMS. Air tel had resolved the problem and SMS were started coming in time but again from today SMS are either missing or receiving very late. Kindly check up seriously.
                        Airtel customer support has been notified about the posted complaint.
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                          C
                          cruz locus
                          from Bengaluru, Karnataka
                          Sep 23, 2018
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                          I have registered for do not disturb services. How is it that i am still getting unwanted marketing calls. Today i got a call from sobha developers at 3.13-3.14 pm. I also get a lot o[censored]nsolicited calls repeatedly, though i have registered under Do not disturb services for a long time. Where can i place a complaint against such calls, which disturb my work? Is it a problem of airtel or do i look at other operators who may give better services???
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            anupam karwa
                            from Pune, Maharashtra
                            Sep 21, 2018
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                            Address: Solapur, Maharashtra, 413004

                            My name is Anupam Karwa. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms in last 15 days that “XYZ has been activated” on my mobile and 35/- and many more rupees has been deducted on account of internet auto renewal and other foolish services which i never used. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please REFUND the deducted amount as soon as possible since it has been deducted quite regressively in last few months and last 15 days top of the head.
                            +1 videos
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                              V
                              vinoth kumar balasubramanian
                              from Bengaluru, Karnataka
                              Sep 21, 2018
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                              Address: 605007
                              Website: www.airtel.in

                              Hi san, i am vinoth for the past three days i am pretaining issue in airtel network i didn't receive incoming calls for my phone notification message only i have got when i called from other phone it tells switched off or not reachable and too the data connectivity (Internet) is very slow. Please resolve if any other techincal issues in network. Contact: [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                siddu1684
                                from Bengaluru, Karnataka
                                Sep 21, 2018
                                Resolved
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                                Resolved

                                Address: 560087

                                My bill plan changed from 149 to 399 without my permission, i have never asked to change the plan. I am expecting the old plan (149 plan).

                                First question who gave authority to change the plan?

                                I have discussed this with customer care and getting the response saying its not possible to change to the old plan.

                                Regards
                                Siddalingappa kari
                                Mob : [protected]
                                Oct 5, 2018
                                Complaint marked as Resolved 
                                I have converted my connection type from Post paid to prepaid. hence the mentioned issue is no more valid now
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  samansharma
                                  from Mumbai, Maharashtra
                                  Sep 21, 2018
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                                  Address: Panipat, Haryana, 1320103

                                  Dear sir,

                                  I am an airtel customer and my mobile number is [protected], [protected], [protected].

                                  I am using airtel services since many years in our plant, indian synthetic rubber, panipat refinery and i am staying in tdi city panipat.

                                  I am facing very bad problem of network in my office (Indian synthetic rubber, panipat refinery) and at my home (Tdi city panipat)

                                  The network is very very bad and most of the times it says no service / limited service. I have registered many complaints with airtel but there is no response from customer care. I have been with airtel since last many years. The 4g speed is nil. I have hardly used airtel internet as it is the worst internet ever. Please check my data usage as well.

                                  I am in purchasing profile which have too much public dealing. My senior management, colleagues, suppliers, clients and even my family complaining me that i am never available on my phone as it is always not reachable. Incase, somehow, any call connects, it gets dropped immediately leaving shouting me in frustration.

                                  It is not only me who is complaining, everyone around me have the same feedback. Many of colleagues and neighbours already switched to other networks. It is only me who is getting penalised day by day due to my loyalty towards airtel.

                                  Every month i am paying my bills honestly without getting any service attended from airtel.

                                  Is it the justified way to treat your customers who are paying bills without getting any service in return for so many months?

                                  I am highly disappointed with the service, is an understatement.

                                  Please resolve the issue on urgent basis and if airtel is not competent enough to resolve the issue than it is my humble request to please convey me so that i can switch the network and make my life happier.

                                  Thanks & regard

                                  Lalit sharma (Mr.)
                                  Dgm - materials
                                  —
                                  Indian synthetic rubber private limited
                                  (A jv of indian oil corp. – india and tsrc corp. - taiwan)


                                  Plant address
                                  Opp. Naphtha cracker polymer terminal gate,
                                  Bal jattan (Village), panipat refinery (Po),
                                  Panipat – 132140 | haryana.
                                  Landline: +91 – (0) 180 – 252 9118
                                  Mobile: +91 – [protected]
                                  Email: lalit. [protected]@isrpl.co.in
                                  Www.isrpl.co.in
                                  Airtel customer support has been notified about the posted complaint.
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                                    H
                                    Haresh Gadan
                                    from Ahmedabad, Gujarat
                                    Sep 21, 2018
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                                    Address: Rajkot, Gujarat, 360003

                                    One of the worst service airtel.. Complain registered on 5sep 2018.. But problem is same..
                                    No response from network team or customer care.
                                    4g signals is almost 6% to 12%.
                                    Vodafone 2g is better then airtel 4g
                                    Its not airtel 4g its 0.2g..
                                    Inside and outside both have connectivity issue..
                                    Sab use karo fir sahi chuno.. (Ghanta)
                                    Mobile number [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      P
                                      pankajmishra5788
                                      from Lucknow, Uttar Pradesh
                                      Sep 21, 2018
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                                      Address: Lucknow, Uttar Pradesh, 226026

                                      We were using airtel dth since 2011 and stopped using secondary connection it for some reason. I was call airtel dth customer care for discontinues my secondary setup he is asking me please return setup box after that we are discontinues you services why we are returning back setup box??? I have paid for setup box... Is that airtel returning my money which i have paid for setup box???

                                      Please contact: +91 [protected]
                                      Email id: lko. [protected]@gmail.com
                                      Airtel customer support has been notified about the posted complaint.
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                                        D
                                        DEEPANSHU KUMAR ggeh
                                        from Ernakulam, Kerala
                                        Sep 21, 2018
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                                        Sir my father is using airtel [protected]. And some offers like kidz zone and some other offers are automatically activated in that mobile number and money is debited. Around 1 week ago nearly 45 rs are deducted and after deactivation again it is subscribed automatically and nearly 15 rs are deducted. He has deactivated the services but unable to talk to customer service. He is a customer of airtel from a long time but this time he is not satisfied with airtel so i request to you please refund full money after checking the detail or you contact him.
                                        Airtel customer support has been notified about the posted complaint.
                                        Hi
                                        Please in my airtel no.[protected] automatically activate hungama service and charged of 99 rupees. Please its not activated by me. Please deactivate and return my money.
                                        Wating for ur response.
                                        Thanks
                                        Complaint was registered from my side having refeence no. - CHTNP[protected]. Till date the issue has not resolved.
                                        The hello tune which i have selected from your website was long but when i subscribed it seems to be vry short and after saying few words the song is getting repeated.
                                        Kindly do the needful as soon as possible.
                                        Sir, my village name is Gaddopur(pin code-843101), land mark-Gaddopur nagwa primary school, There you have a network installed but those people sell oil and closed the network Tower, If this is the case then we will reject your service with our villager's, so take any action on this network issue, thank you
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