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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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G
Gullu 1973
from Delhi, Delhi
Sep 22, 2018
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Address: New Delhi, Delhi, 110028

Please note i raised compliant via phone on 13.09.2018 that i am facing network issue from past 45 days for the 4g home wi-fi - booked under [protected]

My alternate # for coomunication is [protected] /[protected]

Till date no one had visited home to fix the issue why network is falling and i can not work on my laptop // can not take call on my mobile [protected].

Only telephonic assurunce given engineer will visit no one turned up till date

What is the criteria to settle the complaint
Should i change my service proveder

I bought this 4g home wi-fi - booked under [protected] last sep 2017

This is the service provided by airtel
Airtel customer support has been notified about the posted complaint.
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    bunty pandey
    Sep 22, 2018
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    Address: Cachar, Assam, 396230

    I have complaint many times regarding ny 4g speed. But till date it is jot solved. I am jot able to open any page on internet from 6 months and also faving call dropping issues.
    After so many complaints no one has attened nor solved my problems. I dint expect this type of service from airtel. I am customer of airtel from 10 years. But dint face this type pf issue and service from your side.
    Kindly help otherwise i will think about alternate service
    Airtel customer support has been notified about the posted complaint.
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      R
      Ramakrishnan C
      from Coimbatore, Tamil Nadu
      Sep 22, 2018
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      Address: Salem, Tamil Nadu
      Website: Airtel

      My name is ramakrishnan and living in salem city, tamilnadu. My broadband id is[protected]tn fixed line no[protected]. Realationship no.[protected]. On 14.9.18 my broadband was stopped working. Based on my complaint a service engineer has come to my home and take necessary steps to work broadband. But without my concerned he reduce the broadband speed from 24mbs to 2mbs. I get 24mbs speed from january 18 to 13.9.18. Now serviceman told me that your area (Salem town. Within corporation limit) will get only 2mbs speed not 24 mbs. My computor, smart tv, blueray player not working properly with this 2mbs speed. Hence i request to provide as usual speed of 24mbs to my briadband immediately. Otherwise, there is no way to shift someother network
      Airtel customer support has been notified about the posted complaint.
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        S
        Subhasis Mandal
        from Rajkot, Gujarat
        Sep 22, 2018
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        Address: Purba Medinipur, West Bengal, 721636

        Mobile number [protected] - incoming & outgoing call & internet facility disconnected from 22nd Sep2018.
        Called customer care thrice but no satisfactory response.
        Please resolve the issue on priority .
        Thanks & Regards
        Subhasis Mandal
        My email id -
        [protected]@yahoo. in
        Airtel customer support has been notified about the posted complaint.
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          A
          Anuj tribedi
          from Pune, Maharashtra
          Sep 22, 2018
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          I have recharged with 1500 for my Airtel DTH on 18 see and it says "Your airtel digital tv 3018**** online recharge txn ID 18091***** of Rs 1500 has been initiated. Please keep the txn id for future reference." And when I check the status using txn I'd it says failed the money was deducted from my bank account, when will I get refund
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            P
            Pyndap Rynghang
            from Agartala, Tripura
            Sep 22, 2018
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            Address: East Khasi Hills, Meghalaya
            Website: Aitel

            It was first time for me to used this airtel simcard n i don't have any idea what going on with this, yesterday when i activated my simcard they said only 30 minutes so i give mor
            E than that its about 12hrs and i recharged 100+199 but when i check there is no balance but when i tried to calling it doesn't works n you know i loss money please help me on that and i never find such kind of problems with other connection only this company
            Airtel customer support has been notified about the posted complaint.
            Sep 22, 2018
            Updated by Pyndap Rynghang
            It takes so much time and I want to know it .
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              G
              Gomathiseshadri
              from Madurai, Tamil Nadu
              Sep 22, 2018
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              Address: 636005

              With regards, i want to tell u that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with ni reason. Please take some stern and necessary steps in this regard and refund my account balance. This thing was also happened with me in the past. Thos company is a minting machine which defrauds customers and con them.

              Hope for a quick action!
              Airtel customer support has been notified about the posted complaint.
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                H
                harshgupta11
                from Bengaluru, Karnataka
                Sep 22, 2018
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                I had a hdfc smart pay setup to recharge my airtel number with rs. 100 every month. I don't know how but airtel manages to deduct money from my account without me noticing it. They send you a lot of spam messages and among those messages, some message will say that "thanks for choosing musiclate on your airtel mobile. You have been charged rs. 99.0 for 30 days. A/c balance: rsxxx at 00:48. To deactivate, call or sms stop to 155223.
                I have no idea, when it gets activated and when the money get debited. At first, i ignore it. But incidents like these have happened to me many times so i have decided to raise my voice against them. They will pick some random service like: musiclate, bollybazar etc to rob people of their airtel balance.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  suchitsoni
                  from Muri, West Bengal
                  Sep 21, 2018
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                  Address: 835234

                  Airtel's false promise about internet speed and network, after recharging with 399rs pack for 84days on 12/09/2018, order no.[protected] for my mobile no. [protected]. Unable to use internet due to poor speed, and very poor voice call quality. They looted me and my money and time got wasted. My work got affected due to this worst network. I need refund/resolve for this asap.

                  Thanks

                  Suchit
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    mech.vinayakpawar
                    from Chandigarh, Chandigarh
                    Sep 21, 2018
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                    Address: 411033

                    After so many complaints and follow i am too much disappointed from airtel about network & internet speed problem. I am facing this problem from last 7 to 8 month but no any corrective action taken from airtel team.Call drop problem voice breakage problem in Pimpri chinchwad. very very worst network, Day by day its becoming worst, airtel company is just fooling the customer by saying open network and all... & fake adds are shown on TV with that girl, just for marketing purpose.
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      kandasamy1303
                      from Chennai, Tamil Nadu
                      Sep 21, 2018
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                      Address: Mumbai City, Maharashtra, 400001

                      I want to tell u that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with no reason. Please take some action and necessary steps in this regard and refund my account balance. This thing was also happened with me in the past. This (Airtel) company is a minting machine which frauds customers.

                      Hope for a quick action!
                      With regards..
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        pawanp1992
                        from Pune, Maharashtra
                        Sep 21, 2018
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                        I got a message on[protected] evening that Rs. 20 deducted from your account for Airtel Prime Zone service, but I did not activated this type of service. Return my deducted balance immediately otherwise I will lodge a complaint against Airtel company.
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                          D
                          deepanmanju
                          from Musiri, Tamil Nadu
                          Sep 21, 2018
                          Resolved
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                          Resolved

                          Address: 636005

                          Dear sir,

                          i am deepan chakravarthi M ... I had taken Airtell DTH connection past Four month South New Mega HD Rentel of 477.Rs. customer id is [protected]. i had call to local airtel services provider.she simple said this is not our problem... and very rood behavior through tele communication . later i had to call customer care and register complaint about this. customer complaint number is[protected].

                          Services technician came and check and replied your cable was connection with more joist... so only this problem created... i replied initially this local services provider from air tell and installation done .

                          service technician told change the total connection with out joints. its chargeable.
                          this is not far... i am totally disappointment for this attitude... now i am willing to withdraw air tell DTH Connection... what is the producer ...

                          few hours later local services provider asking pin number and close this complaint. i am asking my problem not solved ... then how to close my complaint. she replied today we closed the complaint and tomorrow we solve your complaint..

                          this is not far... i am totally disappointment for this attitude... now i am willing to withdraw air tell DTH Connection... what is the producer ... ...

                          Hear after i wont refer any other customer for air tell.


                          Regards,
                          Deepan Chakravarthi M
                          Customer Care Manager (Corporate office )
                          Jailaxmi Auto Works & Agencies (P) Ltd,
                          Mobile:[protected]
                          The only solution to pollution is 3R (Reduce, Reuse, Recycle).
                          Sep 25, 2018
                          Complaint marked as Resolved 
                          this complaint still not resolved ...
                          Airtel customer support has been notified about the posted complaint.
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                            D
                            Disha Gugnani
                            from Noida, Uttar Pradesh
                            Sep 21, 2018
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                            I did a prepaid recharge of 448rs on number [protected] from myAirtel app on 19th September, 2018 10:05AM. My myAirtel app is linked with number [protected]. Recharge is unsuccessful. I got messages like:

                            Airtel Payments Bank a/c update: transaction requested on 19-09-18 has failed. Temporary block of 448.00 has been released.

                            Your Airtel Payments Bank Account balance is 449.69 as on 19-Sep.Get Rs25 CASHBACK on Jio/Vodafone/Airtel/Idea recharges of Rs50 & above @ bit.ly/2Hbm8Fi. T&C

                            But myAirtel app shows airtel money balance of ₹2 only.
                            Airtel customer support has been notified about the posted complaint.
                            I did a prepaid recharge of ₹399 on number [protected] from myAirtel app on 18th October, 2020 12:26AM. My myAirtel app is linked with number [protected]. Recharge is unsuccessful. I got messages like:

                            Airtel Payments Bank a/c update: transaction requested on[protected] has failed. Temporary block of ₹399.00 has been released.
                            Before doing that recharge I have ₹456.80 in my wallet.
                            But myAirtel app shows airtel money balance of ₹57.80 only.
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                              G
                              Gajananvj
                              from Mumbai, Maharashtra
                              Sep 21, 2018
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                              Address: Pune, Maharashtra, 411045
                              Website: www.airtel.in

                              1. I am having more than 150+ numbers under this account. I am having two types of plans. (3g @ rs. 99 and another 2g @rs. 35/20)
                              2. I had requested 24 numbers @99 plan and the person from airtel sales team allocated those number to me with the understanding that plan should be 99/month.
                              3. Once bill came in, i found that i have been charged @rs. 299 for 24 numbers
                              4. I had following with airtel support team for more than 3 months but no one is taking responsibility to resolve the issue and ready to correct billing issues with 24 numbers
                              5. I have already cancelled 24 but my bill still shows extra charges
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                Deepak Kapoor
                                from Udaipur, Rajasthan
                                Sep 21, 2018
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                                Address: Udaipur, Rajasthan, 313001

                                We are not receiving SMS on our Mobile phone. The SMS sent by banks, insurance companies and other companies like OTP etc are either not received or get very late say about an hour. Requested so many times on 121 of Airtel but problem is not resolved. Due to this we are not able to make transactions and other work because of Late SMS. Air tel had resolved the problem and SMS were started coming in time but again from today SMS are either missing or receiving very late. Kindly check up seriously.
                                Airtel customer support has been notified about the posted complaint.
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                                  C
                                  cruz locus
                                  from Bengaluru, Karnataka
                                  Sep 23, 2018
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                                  I have registered for do not disturb services. How is it that i am still getting unwanted marketing calls. Today i got a call from sobha developers at 3.13-3.14 pm. I also get a lot o[censored]nsolicited calls repeatedly, though i have registered under Do not disturb services for a long time. Where can i place a complaint against such calls, which disturb my work? Is it a problem of airtel or do i look at other operators who may give better services???
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    anupam karwa
                                    from Pune, Maharashtra
                                    Sep 21, 2018
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                                    Address: Solapur, Maharashtra, 413004

                                    My name is Anupam Karwa. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms in last 15 days that “XYZ has been activated” on my mobile and 35/- and many more rupees has been deducted on account of internet auto renewal and other foolish services which i never used. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please REFUND the deducted amount as soon as possible since it has been deducted quite regressively in last few months and last 15 days top of the head.
                                    +1 videos
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                                      V
                                      vinoth kumar balasubramanian
                                      from Bengaluru, Karnataka
                                      Sep 21, 2018
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                                      Address: 605007
                                      Website: www.airtel.in

                                      Hi san, i am vinoth for the past three days i am pretaining issue in airtel network i didn't receive incoming calls for my phone notification message only i have got when i called from other phone it tells switched off or not reachable and too the data connectivity (Internet) is very slow. Please resolve if any other techincal issues in network. Contact: [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        siddu1684
                                        from Bengaluru, Karnataka
                                        Sep 21, 2018
                                        Resolved
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                                        Resolved

                                        Address: 560087

                                        My bill plan changed from 149 to 399 without my permission, i have never asked to change the plan. I am expecting the old plan (149 plan).

                                        First question who gave authority to change the plan?

                                        I have discussed this with customer care and getting the response saying its not possible to change to the old plan.

                                        Regards
                                        Siddalingappa kari
                                        Mob : [protected]
                                        Oct 5, 2018
                                        Complaint marked as Resolved 
                                        I have converted my connection type from Post paid to prepaid. hence the mentioned issue is no more valid now
                                        Airtel customer support has been notified about the posted complaint.
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