Airtel Complaints & Reviews

Hi. I have been a customer for airtel for past 6 year and in fact my whole family. I was very upset to realise that when i changed my pre paid to post paid my call quality would decrease.
There is no clarity. There are random disturbances. And there are annoying gaps and i can't get the grasp of what the other person is talking about.
What's the point of giving packs such as unlimited calling and stuff if you can't provide the quality.

I want to transfer the ownership of my airtel number to my mother who resides at the same address. I am told by airtel customer care that only option to do it is to convert the number to postpaid number. I have a balance of more than 3000 on my prepaid number. I am told that that balance will be forfeited. Is there not a easier and user friendly way to retain the number in prepaid and only change the ownership of the account to my mother.

Hi, this is karthik, two complaints already raised with reference to [protected]. Today 13 jul 2017, received call from customer care to my dad, stating that unable to view the details of that number. Yes that was the issue, but why she didn't provide any proper solution for the issue. My number is deactivated with out any information and when we requested in airtel store they said they can do only if my presence is available. Iam in abroad and i cannot be there to get sim active. That's the reason i was hunting for the solution.
I have contacted everybody and there s no proper solution for it. Now they telling that my number is not in their directory unable to view records. Is this my problem? You guys made my parents and my feyonce to roam to different airtel store. But no wr they get proper solution. Seriously this is. Completely stupid network. No body respond prop, i can't get my own number which is insane. I need my same number [protected] and ready to do anything. Even ready to change it to postpaid. Don ever say nothing can b be done plz.
If any one can help to resolve this issue. Please do provide the solution.

Contact
Swathi (Feyonce)
+[protected]
Krishnamurthy (Father)
[protected]

Is airtel dongle doesnot support any other sim in dongle how to unlock its lock to work all sims in that dongle can help to unlock. Huwaei e173bu-1 its model number. So as fassssst as you can help please help. My number to contact [protected] its speed is also low. To use other sims in the dongle suggest ur answer as fast as possible. So it is convient to the users

I applied for mnp on 3rd july 2017 from bsnl to airtel. Airtel customer service person told 7 days to port but porting happened on 9th day. After that there was no incoming and only outgoing. I complained about the same and there is no reply from airtel. Now my network itself is lost that i'm not able to make outgoing also.

Jio is far better than airtel

Sir,
I have upgraded my old airtel sim to new 4g airtel sim from the airtel store, and there they offered me with free 4g data for a month.
Now, i have upgraded to new 4g sim but there was no data. Even after contacting 198, they responded unsatisfactory. As per 198 the offer is not available for me.
Kindly look into the matter and stop airtel making false advertisement.

I am abdul nasir. My Airltel No. [protected]. am using whatsapp on this number, now the network is not found. Please Activate My international Roaming. My Email id [protected]@gmail.com

I have ported my number [protected] from tata docomo to airtel. But there is no signal in that sim and my old number has stopped already. I am not able take important calls and it is getting really frustrating.

Your associates are not providing any solution and all they keep saying is the database is not updated though sim is activated.
Please take the quickest action possible.

Hi, my sim was damaged on one morning with no reason and i was forced to change the sim, which i got it changed with 25 charges for same on 10/07/2017 and the story begins, it was promised for activation with in 4 hours and i am touch with all difference customer care specialist (So called by airtel but which they are not), difference floor supervisors (Good only to do floor job) and different managers (Which not even single was worth it to be spoken for, as each one is useless), all of them shared wrong information about the whole subject. Its 13/07/2017 yet my sim is not activated and i am not able to understand whom to be spoken for and whom are we suppose to be in touch with, as all the above specified ppl are asking to wait for 4 hours and then we cannot reach them its different person and its fresh 4 hours with him again.
I am not able understand its the problem with the airtel or employees of airtel, or whole of airtel is working like this. They have no value for customer time, there words, there money.
If any responsible person is reading is message request to work it you r responsible or get lost, i think u ppl know only to write on newpapers about promise for postpaid and never keepup your promise.
I somebody want to work on this get my no [protected] sim activate, u can reach me on [protected]

I am asking airtel to provide international roaming on mobile from last 15 days.. Many emails sent to '[protected]@airtel.com' and 'nodalofficer. [protected]@in. Airtel.com'.
I have not received proper answer so far. I am trying to connect their customer care phones, but could not do that so far.
Tried below numbers:
[protected]
[protected]
[protected]
Spent about 50$ on my mobile but could not connect these numbers.
I am calling from usa.
Kindly help.
My mail id '[protected]@inbox.com'

- ravi

Respected sir
All security helpline number 182 witch is provided by railways to the passenger to registered a complaint for any mis-happening during the traveling.
This 182 is not dialing/working through airtel network
The numbers provided for 182 hunting are as follows
[protected]
[protected]
[protected]
[protected]
Plz do needful

Kamlesh khorwal
Section engineer telecom
[protected]

This company give 1 day less validity on ever advance recharge (I. E. On top-up). Not showing validity on airtel site, only show balance, nobody check own validity, everyone check only balance.
If you calculate your validity before and after recharge with your balance. You must find difference for 1 day less validity on ever top-up. 4 top-up in a month means you get 4 days less validity.
Example : if monthly rent 399, means 13.30 per day charge.

They cut-out per day charge every morning 12.01am

Once you try to check. I think you understand

My self saurabh mishra and i am airtel user since 1 month before i was using vodafone network. People suggest me airtrl for better network but there is worst and pathetic network on the ghaziabaad u. P.

For specially ghaziabaad (Uttar pradesh) people don't choose this network because when you choose this network you are not able to book any single internet things.

I am also following up the customer care of airtel since 15 days and they daily tell me your query resolve in 14th july but still there is not any progress.
Also i connect the airtel nodalofficer for the same and i got i surprise from them she says it will take again 45 days more due to tower maintenance

Hahaha lol great job airtel i am paying my monthly rental and all the bills but still i am unable to use my data and most of time my network showing busy when someones call me.

Mobile no. [protected]

I have recharge my sister and friend. That number is [protected] and [protected] . My recharges status showed Unsuccessful but amount deducted from my Indian bank account. I want refund (Total amount 618) .My recharges done by 09/07/2016 on Saturday .still not got my refund.

I would like to inform you that my account - [protected] till blocked. As per mail in your side is that within 2 working day my account is unblocked but the problem is that till now my account is blocked. I have already send you all related document on 10/07/2017. Can you tell me when my account is unblocked. I have 5078/- rs.in my account and i have some of my emi & bill payment in urgent basis. My humble request you that please unblock my...

I've recharged my account with 349 offer on June 29, 2017 for 28 days.But yesterday onwards I can't make calls by my sim.please look into the matter and do needful.

Dear sir,
My daughter miss ruchira choudhury a student of final year b. Tech of kiit university patia bhubaneswar. She is having one prepaid mobile bearing no. [protected] issued by air-tel authority at the time of her admission in the year 2014, which is still in operation.
Now, she requires a sim verification certificate from the service provider for police verification vis-a-vis issuance of passport.
Please send it to me via e-mail : [protected]@yahoo.co.in or
[protected]@rediffmail.com
Matter urgent
Dhurjati choudhury, f/o ruchira choudhury

Since the day of installation, my airtel wifi is getting frequently disconnected. The customer care/technicians are dragging the issue too much unnecessarily. They promised to send a technician every time they call me, but nobody arrives. It has been about 2 months till now and i still have the problem. Also, they promised on phone that the router they will provide will give wifi to our entire house. But, the radius of the wifi is very limited. Now, they deny their promise about the radius.

The technician that came for service told that "nobody is ready to come to my house to solve the problem because they feel that the problem doesn't exist". 3 of my complaints were wrongly closed with the reason "problem solved" without my consent.. I have paid inr 2415 as an advance for 3 months. I want to claim a compensation of inr 500000 so that no other customer would face this agony in future. At least one person, for every 2 days, has called me about the problem and i spoke to them. Also, i updated them the daily status via mail.

The customer care people say that they are trying to solve the problem but blame my unavailability at home during the weekdays. They have wasted 2 months of time and now ask me to stay home without going to the office. This is ridiculous. There are a lot of other irrational things they have done. I can provide proofs of everything in a meeting.

I have raised a consumer complaint already in http://consumerhelpline.gov.in. but, the airtel agent wrote his explanation as below and closed the complaint.

"customer's complaint regarding poor network coverage and connectivity issue. As checked, partial network coverage area and the best possible network as on date. Feedback taken on low coverage, address noted and forwarded for future planning. Tried to contact the customer on call but there was no response. Customer not contactable. Case closed."

I am surprised to see this reply but am unable to reopen the complaint. I am sure he/she may not have tried to know anything about my problem but are just escaping. I am shocked about how a company can close a consumer complaint in the first place. I have also approached the airtel office and submitted a hand written complaint.

If this complaint is closed by stating any of such lame reasons, i would take to the social/tele/print media and question the reputation of the company by publishing the facts.

I have called customer care on 6th july 2017 regarding the payment i have made, which is rs.18243 instead of rs.1823, i was not given proper instruction and later on enquiry on 7th july only i came to know that i had to send mail to 121 for the refund which was not mentioned on my previous days call. Later on i got mail by 8th july that refund amount will be credited within 4 working days. Today upon call customer care people are telling again i need to wait 7 days for refund. And my complaint was taken only on 8th july even after raising concern on 6th july. I'm in need of immediate bank transactions to be done and running out of money.
Kindly do the needful at the earliest and proper action for the negligence.

Hi team,

I requested airtel to port my present number to airtel karnataka, but no progress is happening after taking documents and no updates is getting from any service executives. When i called them, their phones are busy and they are not calling me back. Any way how this can be sorted out?

I already have 2 sims of airtel with no use for the same porting purpose.

I would not prefer anyone later to go for airtel if this is the service providing