Airtel Complaints & Reviews

I have lost my Mobile SIM card - Prepaid. Please block the number [protected]. It has happened in DUMDUM Road, Kolkata today . Today is[protected]. Please help it to get blocked.

I have requested a new broadband connection to airtel, 10 to 15 days before they collected forms and i'd proof and asked to pay online a sum of 500, till yesterday they haven't made any acknowledgement of it, and yesterday 2 of airtel representatives came and said we can't give connection at this location, we have canceled your request and you can request your refund. Airtel really you sucks.. Being a lead broadband company cheating ppls money. Dono whether i il get refund or not.. Bsnl dan ipadi irukanu airtel ku vantha.. Ivanunku avanae paravala pola.

Mobile no. [protected]
Airtel branch Kaikondrahalli'
First porting done on 22nd June. Failed. UPC mismatch. Again done on 27th. No porting done. Again done on Monday the 10th July. Still no acknowledgement. Rs. 300 collected as porting charges from us
UPC BX273728.
Please do the needful
Regards
Malini Dhaneswar

I have recently switched to airtel as was been told by airtel team that it is one of the nest network in country and the 4g quality is just superb, you will never face an issue with network and one more reason is that your apartment is centrally located in heart of nasik city surrounded by 23 towers, all this sounded really exiting in the beginning

Bit the 4g in my bedroom itself is worst compared to whole of my aparment, my building is road front complete open atmosphere still i face network issue, i have reported this problem to customer care centre couple of time below are some reference number which i received every time after raising my complaint and i was been told technician will visit the site and solve the issue for you but it has been month no one jas showed up,

Your ref. No. Is cgpsc[protected]
Your ref. No. Is cogcl[protected]
Your ref. No. Is cgpsc[protected]
Your ref. No. Is cgpsc[protected]

Airtel really spends lot of money on advertising about open network if they would have spent some to increase the network strenght would have been much better.

I checked with others in my building not one is happy with airtel and gave me suggestion to switch network

Worst experience, niwas happy with my previous service provider which was much netter than airtel

Customer care just are liars, they don't send any one as they mention on call and within 30 minutes always i receive a message the issue has been resolved please rate our service

Inder
My airtel number
[protected]

I asked for internet facility on my mobile no.[protected] with airtel on 6th july 2017. However, even today i. E. 12th july, 2017 airtel failed to provide internet facility. They are of the opinion the have provided the facility, but i am unable to use it for my gmail, facebook and whatsapp etc. Today i went to airtel store for help but failed to get the facility. This phone is registered at delhi and presently i am at bangalore. The last complaint i received from airtel is 77696411

Recently, i made a airtel landline transaction of 550rs on 30th june, 2017
With bill provider reference number: hlpu5cf8b12b34e600055be64c00

After calling airtel customer care many times, they simply denying that no such payment received and said unable to trace your payment. Even after i mailed them all proof regarding this. But they are not helping, and showing stubbornness.

Kindly contact airtel and tapzo both, or take action against both.

This is to your kind information that i am using last 5-6 year my airtel prepaid number i. E. [protected] and as per the direction of government of india regarding link aadhar number with mobile number. Therefore, i went to airtel mini store at bhagat singh market, near gole market, new delhi-110001 on 11.07.2017 for linked my aadhar number with my mobile number, but the employee who is seating there namely mr. Rahul rajput, he said your aadhar card cannot not be link with your mobile number due data not matched with my identity (I. E. Spelling mistake in my name and my father name is also wrongly printed) in your record. How can it is possible at the time of getting this connection i was submit my identity proof. And he guide me that i will change my prepaid number in postpaid, thereafter your problem will be solved and your can change it in prepaid after 90 days.

In the same day evening i call in airtel customer care for asked the procedure that how i link my aadhar number with my prepaid number if data is not matched in your record. The customer care executive said that there is no problem to link your aadhar number with mobile number, when you linked your aadhar card number with mobile number than automatically your personnel details will be corrected in our record.

Therefore i gone again on 12.07.2017 in aforesaid airtel mini store and talk to mr. Rahul that i called yesterday i. E. 11.07.2017 in airtel customer care and customer executive said to me that i can easily link my aadhar numer with my mobile number, but they refused to link aadhar numer and said to me that connect to airtel customer care executive and tell to talk to me. Thereafter, i call again in airtel customer care on 12.07.2017 (Afternoon) regarding this issue and talk to mr. Rahul rajput and after lot of convincing done by customer care executive finally mr. Rahul is agreed and he has done this work.

Mr. Rahul rajput was also enjoying talking to other customer about this issue at that time.

You are therefore requested to please take necessary action and warn to mr. Rahul that they keep in mind that this kind of hassle is not to do with any other customer in future.

My airtel payments account is blocked for account no [protected] for the last few days and i am not able to re-genarate my mpin by providing the personal details required from me, hence please arrange for resetting my mpin or call me back immediately as i need to reload money in my account as the same has been blocked by the company and i am unable to reload money nor rechrage any of my accounts

Sir,
I am pratap chakraborty from kolkata (Tangra). Am provide more than rs..200000 sales per month for airtel. But some reasons i will leave airtel retailership. The reasons is 1) i've more than 200 pco connection in kolkata. But the unfortunate think is any pco recharge are not available in kolkata. Infact recently 1010, 1870, pco recharge are stopped.

My humble request to you that if you solve the problems then i am again continue the airtel retailership.
Name : pratap chakraborty
Store name : hello communication
Contact no. : [protected]
Lapu no : [protected]
E-mail : [protected]@gmail.com

My mobile number[protected] is showing very high bill for the month of june 2017. Kindly send me a detailed bill and duration of call to the e - mail id [protected]@yahoo.com. Kindly check any problem in billing and do the necessary. It is a airtel post paid connection and the bill has never gone above 800 rupees. Definitely something has gone wrong or is it somebody else bill you have forwarded to me. I want a resolution for this problem wit immediate effect.

My pnb credit card no[protected]debited with rs.10000. (Code:k 50410) at
Airtel pymt-bill desk mumbai in on 05.05.2017 at 11.14 a. M.
Kindly inform the party name and telephone no for which the payment made
And the place
The copy of the original receipts for this payment not received by me
Please sent the copy of receipts in my mail id.
[protected]@gmail.com
Cell. No. [protected]

I have registered the airtel broadband on 7th july 2017, and they asked me to pay the amount as soon as possible to give the connectiong before 5pm on the same day. But after submitting the documents and paying the amount i got a call from airtel that my connection will be given by local executive by end of the day so kindly wait for the call from them. I waited waited and its been 5 days till now nobody called regarding this. But i get calls from the customer request depeartment that you have requested for new broadband connection please give the details to process.

I got a cal from airtel on 17 june 2017 for porting request,
They provided me the offer saying i will be getting unlimited call over the country to any number including landlines and i will be getting 25 gb of 4g data every month for which i have to pay 499+taxes for first 2 months only after that it will be 359+taxes so i got the number ported to airtel and it was successfully done on 27-june 2017, and when i got ported to airtel and after verification and all done i start using services and found that first of all 4g speed is not up to mark which i complained and they gave some steps still not working now i nt even getting 2g speed as well, and then when i inquire about the plan i was shocked to hear that representative said i will get 24 gb 4g but for first 3 months only then i will be getting only 4 gb and the price will also not be reduced and i have to pay 499+taxes even after 2 months as well.
And if its about data that i will get 24 or 25 gb then it doesnt matter but 20gb data difference is a big difference and even they are not providing the same price as i was told. And even about 4g service and speed it not 4g at all, not even 3g for which i complained many times still no change.

I am not able to send messages from my airtel no. When i try to find solution from 121, there is no proper way to find answer to this. 121 no is of no use. We cannot contact customer care in any other way i. E. Through number. How can i get solution for this problem. It's been a long time that this problem is there. I am using iphone, but there is no way that can be corrrectrd in message settings.

My consumer id is [protected].
On april 2017 i recharge 1 year subscription including 1 year bmc (Box maintaince contract). Within 2-3 day my set top box had been out of order.
Than i complain to airtel customer care for rectification. After several time their visit with wrong set top changing & taking time 7-8 days rectified it for few days. Same thing had been happen on 11th june'17 & 9th july'17. Why i pay for said long rectification time. I want airtel should not charge the said rectification time (18-20 days), but they are not agree.

I'm not happy airtel services. Customer service do not provide correct information and they do not provide a solution. Sometimes they disconnected the call. I'm still using airtel services but i'm thinking not to use airtel services in future and will not promote to anyone for airtel. I'm very disappointed by airtel customer service. I'm spending lot of money while jio ad other service provider are giving services at cheaper rate. I am missing informed two times and when i called no one is taking ownership to provide a solution.

This is very bad from today i am complaining so many times on your customer care but there is no solution of my problem. Still from today my sim is showing NO SERVICE. I am tired enough to call you again and again please solve the problem else i will take further actions on this.
Sachin

Hi sir my pripad no. [protected] plz give me i am lone take the porsnel givan plz send me 6 months in coming and out going call ditals my gmail id. arunkumar.[protected]@gmail.com plz send me sir

Yesterday i directly received a message stating ASK A DOCTOR has been activated and balance Rs 30 deducted. I never opted for this service and also i never got any confirmation message regarding activating this service. Please refund my amount. This is illegal. AS per TRAI rules any service to be activated must be accompanied with a confirmation message that the user wants this service or not . I never got an such message and directly you cut my balance.

I have changed sim three times from the Airtel gallary, Badlapur west, near station road, but still I am suffering the same problems (since 1 month)
due to non availability of network on the new one sim I am not able to recied and dial the calls. Due to very bad service, customers like mi are get disappointed with airtel