Claimed

Airtel Complaints & Reviews

2.1
Updated: Sep 19, 2026
Complaints 54823
Resolved
21980
Unresolved
32843
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1223

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
ninad bandiwadekar
from Mumbai, Maharashtra
Jul 31, 2017
Resolved
Report
Copy
Resolved

Address: 400077

Visited ghatkopar east airtel store they fool customer by saying if you have postpaid connection then it can't be port to prepaid
Whereas porting from any service provider to any service provider is available
And he has done my porting into airtel postpaid whereas i want to port in prepaid
Now they are saying it can't be done
Please see into it asap as they are fooling people by selling them postpaid plans
Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 24, 2017
Deemer Hatsu's response
Please help unblock my SIM card, by providing me with the PUK code
Jul 24, 2017
Deemer Hatsu's response
help unblock my SIM card by providing the PUK code I need
Jul 24, 2017
Jess Titus's response
Showing emergency calls only and no range
Verified Support
Jul 31, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 31 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Aug 02, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 31 July 2017

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Please provide me the complete SMS and Call details of my mobile no [protected] for the month July 2017
Dear sir,
Since last night around 11pm onwards my primary sim is not showing range and I can't connect or call or receive any calls or go to internet .Please fix the problem as soon as possible my primary sim no is [protected]
Dear sir,
Since last night around 11pm onwards my primary sim is not showing range and I can't connect or call or receive any calls or go to internet .Please fix the problem as soon as possible my primary sim no is [protected]
I upgrade my 2g sim to 4g but not working
Not showing my number in sim card
My sim card was blocked yesterday 23/07/17 because i dont remember the PUK CODE.my number is [protected]. I'm unable to use my tablet anymore. What can i do to GET the PUK code and how soon as I need my SIMto active asap. It happened on 23/07/17 and i have since not been able to use my tablet Thank you and awaiting response.
I just want Airtel complaint officer to contact me, [protected]
Helpful
Found this helpful?
6 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Parameshwar1994
    from Hyderabad, Telangana
    Jul 31, 2017
    Resolved
    Report
    Copy
    Resolved

    Website: www.airtel.in

    When i request port on my airtel mobile number, i got a call from airtel (On june 27) and they provide offer of 399 with the benifits of daily 1gb and unlimited calls for 84days, but after recharging (On june 29th) it shows as validity of 28days. When i called on that day to the customer they told me as the offer reduced to 70days,, i accepted even that, and gave me the promise as there is no problem offer automatically update to 70days i.. E. Sep 6th... But from july 26th offer is not working. When i contacted airtel the executive saying offer is having upto sep6th, but not working. But airtel supervisor saying u dont have any offer why u recharged, u dont have offer upto sep6th your offer is expired... Now again they are providing/promising same offer today when i requested port. How much this is correct and i want justice on this issue
    Sep 1, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Jul 25, 2017
    sisindia's response
    Network is not available in this number.
    Jul 25, 2017
    sisindia's response
    network is not available
    Jul 25, 2017
    Ishwer Singh Jodha's response
    No photo
    Verified Support
    Jul 31, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 31 July 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    I'm a user lost the sim pls block the give number
    [protected]
    Sir I lost my airtel prepaid number [protected] so I need incoming and outgoing numbers to identify the person .
    very very urgent pls help me.

    thank you.
    Sir. ..Mera mobile no. [protected] PR internet seva start Nhi ho rhi hai...Plz help or solve my problem mere 306001 PR internet pkd bhi RHA hai plz help kro sir
    I use one airtel number since 3-4 yrs in west bengal based sim card. From last week I faced one network problems, that it was use only out side of Kolkata.
    My usable Mob. No. - [protected]
    Hi team,
    I am unable to receive any messages or send any, even the USSD code from the Newly activated Airtel 4G sim card, Please help me out.

    Number:[protected]
    Feel free to call me to resolve the issue.

    Thanks,
    Adithya Varma.
    Hi i have lost my number. kindly close the the mobile number on urgent basis.
    Helpful
    Found this helpful?
    6 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mahikashyap
      from Pathankot, Punjab
      Jul 31, 2017
      Report
      Copy

      Address: Indore, Madhya Pradesh

      Hi, I am not receiving any SMS from any network except Airtel most of the times, further I am not getting messages from various banks, IRCTC, makemytrip etc.. This is really frustrating as I am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately. Rgds, Harpreet
      Jul 31, 2017
      Updated by mahikashyap
      Hi, I am not receiving any SMS from any network except Airtel most of the times, further I am not getting messages from various banks, IRCTC, makemytrip etc.. This is really frustrating as I am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately. Rgds, mahesh kashyap
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vijay batwal
        from Mumbai, Maharashtra
        Jul 31, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra, 400032

        My vodafone no. [protected] is port to airtel but airtel agent mr. Ramesh contact no. [protected] and agent mr. Vasim khan no. [protected] his person not start my service to airtel porting [protected] this number my vodafone service stop a friday 28/07/2017 and not start airtel service. This 2 person is not properly guide me not start aritel service so pls my porting number [protected] start quickly other vise i m go to consumer court this time
        Sep 2, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Jul 24, 2017
        Rimpi Kashyap's response
        My 4g sim on this number not working
        Jul 25, 2017
        praful kujur's response
        My SIM is blocked and I don't know the puk code. I am confused how to open it. Kindly give me puk code. Plz
        Jul 25, 2017
        Neerajsonal Mehrotra's response
        No customer care no is active
        Verified Support
        Jul 31, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 31 July 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Aug 02, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 31 July 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        I'm a user lost the sim pls block the give number
        [protected]
        One among lakhs o[censored]nsatisfied customer with Airtel. Got a new connection and its about 3 months and within this 3 months, i have registered the complaint for 3 times because of the Line not working issue. Worst network provider. No permanent solution, only temporary solution. WORST!!!
        Hello I have sufficient balance in my phone.but my pH internet is not working since 2 months.kindly do something.
        Can't able to use my 4g net, can't able to reach you also, past 12years, I'm using this net work
        On 25.7.17 I recharge netball 149 for 1 GB but get only 500 mb.500 company not given
        then again 27/7/17 I will recharge 259 net balance for 3 GB but I get only 2 GB. My 1 GB not get.
        I can recharge wrong to another customer id with my debit card and i also not gave any transition id so whatcu can do
        Sir with due respect i like to state that customer care in chingmeirong Imphal did not take care of customer i want one Lapu sim for my variety shope. Till day is 12 days. Pliz take up action
        My mobile no is [protected] I'm confused what is this puk code give me puk code in my email address [protected]@gmail.com plz
        I upgrade my 2g sim to 4g but not working
        Not showing my number in sim card
        Hi,
        I lost my phone so please block my sim asap no. is [protected]. Nitish bhardwaj. Date of birth[protected]
        I recharged with this plan however in my account it's still cutting talk time balance and I had to recharge separately to make calls. I don't understand why this is happening
        Dear Sir ..., I lost my messages today by tapping delete button so please send my messages back to the number [protected]from[protected] to till date
        Hi,
        I lost my phone so please block my sim asap no. is [protected]. Nitish bhardwaj. Date of birth[protected]
        Helpful
        Found this helpful?
        13 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          O
          oceanvidhya
          from Mumbai, Maharashtra
          Jul 31, 2017
          Resolved
          Report
          Copy
          Resolved

          I am adding the ref no. Of the discussion i had with one of the airtel rep - [protected].

          They were supposed to minus 200 rs from my account and mentioned this will reflect in the next bill. Bill was generated and i received it in my email account and was charged the same amount i spoke to mr. Viplav he promised this will reflect in the next cycle. They expect me to call and request them again for the clarification. If you forget the previous conversation and the promise you had to pay the complete amount again
          Sep 12, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 31 July 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Aug 02, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 31 July 2017 .

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear sir i Recharged on my airtel prepaid number [protected] and I recharged on my number 399/- (unlimited local calls and internet 84 gb (1 gb per day) for 84 days) but I am calling only airtel calls and not another company SIM please solve my problem
          Airtel Customer Care's response, Jul 31, 2017
          Verified Support
          Dear Customer,

          This is with reference to your post, dated 31 July 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [email protected]

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bakthadesign
            Jul 31, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 600054

            Hi, i have upgraded new internet dth box. I got a message stating since change in package box maintenance cover is withdrawn. I got a new box and you should provide maintenance free. Solve the issue. I tried calling 12150 and 44448080 line is disconnected the moment i press 2. No one from airtel called me to solve the issue. For the new box i need warranty for the same.
            Aug 31, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 31, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 31 July 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              REVATHY RAMANOUDJAM
              from Chennai, Tamil Nadu
              Jul 31, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: 605013

              Refer under subject pl. On[protected] i made online recharge for rs.150 & 24/-transfering amount from sbi buddy in favor of my mobile number [protected]. But the amount is not reflected. Subsequently i contacted your customer service and the above reference mentioned in the subject is given on 29th. So far either both amounts have not been towards my airtel no. Or refunded to sbi. Please resolve at once.
              Sep 1, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 31 July 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                palwindersingh
                from Mohali, Punjab
                Jul 31, 2017
                Report
                Copy

                I got recharge Rs.399.00 on dated 26.07.17 Trans ID [protected]. with 1GB/day 4GB/3G for 4G HS & unlimited all local & std calls. I used internet only for two days. After that there is no availabity of that plan. When i use internet it deducts charges from my balance.

                Cell no.[protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dheeraj arun
                  from Noida, Uttar Pradesh
                  Jul 31, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Good morning

                  I requested for a postpaid connection online. The sim was delivered to me and also i got a call to choose the number.

                  Airtel representative took 250 rs in advance and said your number will be activated within 24 hours.

                  Now. It's been 3 days and there is no response from anywhere. I can't find a way to talk to customer care representative because the customer care number has automated reply and there is no option to talk to someone in person.

                  My allotted number is: [protected]. Please do the needful.

                  I expect a positive response from this or i have to believe it's a bad management and have to rethink about my other airtel dth and broadband subscriptions.

                  Regards
                  Dheeraj arun
                  [protected]
                  Sep 2, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 31 July 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Aug 02, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 31 July 2017 .

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    Ultimatix Testing
                    from Mumbai, Maharashtra
                    Jul 31, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 400708
                    Website: www.airtel.in

                    I have a prepaid airtel connection [protected].

                    I got the offer of rs 399.
                    I did the recharge from airtel app on 31st july 2017.
                    And i got the message as "your 399 bill has been processed".
                    Mine connection is prepaid, so, how i can get a postpaid payment bill.
                    My money got deducted from my bank for rs 399, and i got nothing.

                    Again i recharged with rs 399 on 31st july 2017, this time result came as "transaction failed"
                    And again money got deducted.

                    So, i had a total loss of 399+399 = rs 798

                    I called so many times to customer care, but airtel do not provide any easy option to talk to their customer care. Nothing is transparent in airtel.
                    I am fed up of its fake services and offers.

                    I want my money back.
                    Sep 2, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 31 July 2017 .

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Aug 02, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 31 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Ny amount is deducted 558 on today means june 15 but recharge is not showing
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chandraprakash Shukla
                      from Mumbai, Maharashtra
                      Jul 31, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Thane, Maharashtra

                      Dear service team,

                      Hi, this is mr. Shridev shukla from than west having airtel prepaid connection numbers is [protected] & [protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

                      Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

                      Thanks,
                      Shridev shukla
                      Sep 1, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 31 July 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arun Akela
                        from Kolkata, West Bengal
                        Jul 31, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Supaul, Bihar, 854339

                        Dear sir we haven't found airtel 3g / 4g network till date. I informed lots of time through airtel open network. But neither any reply nor the issue has been solved.in this era we are compelled to use 2g network at our location.. Kindly inform us if any chance is there. Otherwise we have to switch over to another network. I have already 4 connection of airtel in my family. But this is not my own problem this is the problem of entire locality. The airtel network is just 200 meters away from my home but no any advantage..

                        Kindly see the matter and clarify.
                        Regards
                        Arun kumar
                        Bhawanipr, birpur supaul
                        854339
                        Sep 2, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 31 July 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Aug 02, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 31 July 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your
                        concern.

                        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sarita Tyagi
                          from Noida, Uttar Pradesh
                          Jul 31, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110032

                          Sir i hv two airtel prepaid no. I choose [protected] in airtel money n recharhed with 349 rs. As validity over but when i saw msz come to my another no. [protected] which already hv validity . So pls resolve it n revert back 349 pack frm [protected] n restore it into [protected]
                          Thanks
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Charula
                            from Hyderabad, Telangana
                            Jul 31, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            I've raised uncountable complaints yet i haven't received my phone. You guys told me that i'll get my phone by 24th july. Where is it? First you people misuse my phone by accessing my profile on facebook, whatsapp, gmail, instagram. Then book cabs on my name through my phone. Then go through my photos, notes, messages and everything. Then you people have audacity to tell me that "madam you don't trust us"... How the hell can i trust you???

                            You guys have kept my phone and using it continuously and there's no reply on my complaints!!! Why is that so???

                            Give my phone back! There's a limit of misusing something and you people have crossed your limits. I want all the money back where your employee used my data-pack for using cabs for him in ola and i also need my money which ola company has charged me because your employee was using it. I want compensation for what you guys have put me through from past 2 months!

                            You people have pathetic service. And now i can expect a reply with a canned responses. Stop irritating me and give my phone back!!!
                            Sep 2, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 31, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 31 July 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nithya Gani
                              from Lala, Assam
                              Jul 31, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ranchi, Jharkhand, 834008

                              Dea guy team,

                              My sim corresponding mobile no is [protected]. The number initially belonged to vodafone - chennai area and it was ported to airtel - jharkand on july 2016. The sim was active until 15th july 2017 morning.

                              Actually due to sim loss post that, i had deactivated the sim and received the same number from lalpur airtel store in ranchi and tried to activate it on 30th july. However my sim is not being detected at all. When i had called the customer care they informed me that, this sim is a vodafone no and they were refusing to register a complain and assured me a call back within 4 hrs which i never got.

                              It's extremely shocking to see that mobile number being operated for one year and customer care representative telling sim do not belong to the mobile carrier. I'm extremely shocked with the response of the sim and this being my primary no i'm cut off from all my contacts.

                              I kindly request you to assist me with this issue

                              Name - nithya
                              Alternate contact no - [protected]
                              Mobile no (Airtel) - [protected]
                              Registered sim name - nithya g

                              Regards
                              Nithya
                              Sep 2, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2017
                              Airtel Customer Care's response
                              Dear Nithya,

                              This is with reference to your post, dated 31 July 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Aug 02, 2017
                              Airtel Customer Care's response
                              Dear Nithya,

                              This is with reference to your post, dated 31 July 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                F
                                fbsk
                                from Delhi, Delhi
                                Jul 31, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                It has been lost
                                [protected] postpaid please deactivate it. I think someone is missusing the number. Please help me out¡ i want my no. To ne deactivated by today only...
                                It is neing missused. And my family member are getting mischiveous messages from this number. They are thinking that i am using suvh abusing language. Pleaze help me out as soon as possible.
                                Sep 2, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 31, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 31 July 2017.

                                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                We look forward to receive the required details.

                                Regards,

                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sathish Kumar Sangineni
                                  from Bengaluru, Karnataka
                                  Jul 31, 2017
                                  Report
                                  Copy

                                  Address: 560034

                                  Hi, i had recently ported into airtel but after inserting sim i did rs 50 recharge i am able to do calls but not able to receive any messages on my number recently ported to karnataka circle plz resolve when i call sustomer care they are telling we are escalating nthing more than that, not able to use any bank and all otp
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sathyat
                                    from Bhubaneshwar, Odisha
                                    Jul 30, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600056

                                    This is sathienthira from chennai, i already gave 3 complaints against airtel for asking money disconnected time, but they did not contact with me, even when i write email they not replay, but closing the case by saying trying to contact with me unable reach, am clearly saying that u can write to my email why they don't do so, why again & again telling lie many time, if they want money they can beg door to door as a beggar rather than doing like this no one cheating money minned company is airtel
                                    We need new bill only the period o[censored]sing not for disconnected time
                                    We doug business through this number most of my business peoples having this number my bank connected to this number unable to do any online transecting
                                    Our kind request is we need money from airtel one crore money as a compensation
                                    Thanking you
                                    Do the need full i will not stop until get justice to my problems i will write to home for human rights head office jeneva
                                    Sep 1, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 31, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 30 July 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Jul 31, 2017
                                    Updated by Sathyat
                                    We all ready wrote you @[protected]@in.airtel.com, what is the reply for that, around couple of weeks back we wrote to same email I'd, you don't give any reply then what new you ask from us, i[censored] wish to solve as well if you avoid legal action against to you better write to me [protected]@gmail.com, my phone under repair so my Alta native number did not work first read my previous email and reply me
                                    Thanking you, here attached my previous email which I send you
                                    Thanking you
                                    Best regards with
                                    Sathiyendra. T

                                    Jul 31, 2017
                                    Updated by Sathyat
                                    Don't play fool like a child, don't lie contact with me, unable to reach, i[censored] call, if phone not work or not reach you can write to my email no, now only phone problems early I mean when u lied time phone worked property, so this time don't lie like I send email not delivered or some thing really try to solve my problems as soon as possible ow you must meet in me court,
                                    Verified Support
                                    Aug 01, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 30 July 2017 .

                                    We tried calling you multiple times to get additional details to enable us to address your concern.
                                    However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Aug 01, 2017
                                    Updated by Sathyat
                                    Helo Airtel team we would like to tell the number my Airtel [protected] is disconnected, so how can u contact mean while, my phone under repair so my alternative no [protected] not working
                                    We clearly saying that what solution you want to give me write to my email [protected]@gmail.com
                                    This is last & final message to you before go consumer court
                                    What is your problems to write me, what you want to talk with
                                    What ever you want talk write to my email
                                    Thanking you
                                    Don't write here with out reading our message you are the world number one cheating only money minded company in the world
                                    Best regards with
                                    Sathienthira
                                    Aug 05, 2017
                                    Updated by Sathyat
                                    Problems still not solve, still my number [protected] disconnected, unable to do online banking, even I asked to Airtel revised my bill still they not Doug, still they did not write any email to me, bec I am in a meditation class phone not allowed to use only break time, so Airtel better to write ur solution to my email than calling then I will c is that OK to me, not only that but also when Airtel officer calling telling one thing but when they writing, wrote as against when they call, so either writing team telling lies or calling team telling lies, bec true is one. When calling told me we bared but u used the number, but writing they told we bared then unbarred ur number so which is true, our kind request bec of above two reason write us
                                    Thanking you
                                    Best regards with
                                    T.Sathienthira
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pardeep Sharma 1957
                                      from Pune, Maharashtra
                                      Jul 30, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I am having 25 nos airtel connection in my company and in person. I have shifted to my new house at # 35, air force enclave, dhakoli, zirakpur on 3rd july, 2017. I observed that there was no signal in side the house. I lodged the complaint twice on 121 which were acknowledged however closed without resolving. I lodged the complaint 3rd time 5 days back. The staff from airtel visited and confirmed that there is no signal in my house. I was informed the upgradation is required to be done, however no time was defined for this purpose.
                                      No tangible and satisfactory reply have been given by the senior executive. I have requested to acknowledge the complaint and conversation which was denied.
                                      If i donot get any time limit for resolving the problem, i would like to deport my numbers to vodafone which has excellent connectivity.
                                      Pardeep sharma,
                                      Chief executive officer,
                                      Him agro food corporation
                                      [protected]
                                      Sep 2, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 31, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Sharma,

                                      This is with reference to your post, dated 30 July 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Aug 01, 2017
                                      Updated by Pardeep Sharma 1957
                                      Thanks, at least my complaint and concern has been acknowledged this time. However, no time schedule has been indicated to resolve the problem which has been confirmed and acknowledged by Airtel Team after their site visit. A call (31.07.2017) from some Executive told to be some senior executive has assured to revert back in 4 days. I shall patiently wait further for this call. If the call is received after getting the problem resolved then I shall continue with Airtel with THANKs, otherwise I shall exercise my prerogative to shift all my office and personal numbers to the service provider which is having excellent signal and net work coverage inside my house.
                                      Pardeep Sharma,
                                      CEO,
                                      Him Agro Food Corporation
                                      Verified Support
                                      Aug 01, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 30 July 2017 .

                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      No update has been conveyed on the issue.
                                      Pardeep Sharma
                                      No action, no updation of status by Airtel so far. Better I should port away my phones from Airtel
                                      Sorry no action, no update on my complaint conveyed by Airtel'
                                      Pardeep Sharma
                                      My complaint is pending since 18th July, 2017. No progress has been made on my complaint. No satisfactory reply from 121, it is told "jaldi resolve kar diya jayega" lekin kab tak, they are unable to assure. No status is shared by any of their staf[censored]nless, I repeatedly call them. Vodafone has very good signal here. I opt to PORT all my Airtel mobile numbers to Vodafone. DEFINITELY THAT WILL BE DAMAGING AND SHAME ON AIRTEL
                                      Pardeep Sharma
                                      [protected]
                                      Pardeep Sharma 1957's [Complaint's author] reply, Aug 13, 2017
                                      I expect a call from the technical team to explain the status, otherwise, my final decision will be PORTING my all Airtel number on 14.08.2017, leaving a note/review which will be very damaging on Airtel..
                                      Pardeep Sharma,
                                      8288002503
                                      Helpful
                                      Found this helpful?
                                      4 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sanrathore75
                                        from Coondapoor, Karnataka
                                        Jul 30, 2017
                                        Report
                                        Copy

                                        I have recharged 399, according to offer benefit is UL Local/STD calls, 1GB/day, 100 messages/day and 70 days validity, i have confirmed 2 times before recharge and not getting benefit i called and registered compliant but it's not resolved, complaint no.is CMBNR[protected].
                                        Plz me on this ASAP
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit