Airtel Complaints & Reviews

During my recent foreign trip, i activated international roaming plan. After coming back from, airtel charged me with rs.77, 000/-. Although the limit given was of rs. 14, 000/- and if the limit is crossed the services are stopped. I have not received any sort of calls or email regarding this. Now the airtel executives are calling me and my known persons for paying the bill. I spoke with airtel manager named rahul and told him that i have paid rs. 1600. I asked him to send in written regarding the credit limit. Rahul told me to pay rs. 20, 000 today itself and then he will send in written otherwise legal action will be taken against me. I told him, i'll pay rs. 20, 000 today itself after getting in return but rahul and other airtel executive denied to give any thing in written.

I hereby want to lodge a compalint against airtel and its executives

I have been chasing for a broadband connection still there is no response, moreover they have collected my payment also.
It is a great grievance am writing this mail to express my recent experience with the company. I recently moved to delhi and i had applied for a broadband connection for house use. The hunt (Process) started from june 1st, 2017 on an online request for the connection. I had to constantly chase for the executive to call me back on for checking the feasibility of the connection.

Eventually one of the executive connected me last thursday and i had paid the installation fees (3200) at the very moment and i was promised the installation would happen the very next day and i am still waiting for the connection, moreover there is no courtesy call for the reason on delay. I would like to notify you that am a loyal customer to airtel using the maximum services (Sim, dth).

I am sure the brand will keep its reputation by taking the concern seriously. I reiterate i have been chasing the customer care number almost every day just to hear the same excuses of responding me in 24 hours. Please find the below details of my query,

Someone has withdrawn from my atm on 11/07/2017
I am sending details of the transaction
Amount rs 4999 trancation code othpg 424485 airtel money

Amount rs 5000 trancation code othpg 423806 airtel money

Amount rs 9999.00 transaction code othpg433401 airtel money

Atm card no.[protected]
Now this card is blocked

Plese help in recovering the money.

Prabhsharnsingh

[protected]

Dear Airtel Airtel India- India's LEADING ###### Service Provider -
I am Running behind ur ##### Customer Care since 7th July 2017 but my issue has not being solved:
1) Im not getting incoming Calls for the past 10 days, running behind u stupids by dialling 1, 2, 3, 4, 9 etc but the issue was not solved . Dear Owner/Partners & CEOs of Airtel 4G Network Its much better that i[censored] find really difficult to satisfy a customer/...

Handset insurance claim was not working to claim insurance and automatically calls are disconnecting and no net speed its speed has 2g in 4g am facing so much problem with the airtel i have never faced this problem with the other delears am facing a lot of problem with the customer care members even one member also not solving my problem there is no satisfaction for porting to airtel postpaid from another network

I was an airtel user. During my recent foreign trip, I activated international roaming pack. After coming back, airtel sent me a bill of Rs.77, 000/- without any information to me. The credit limit given to me was 14, 000. Upon checking it is clearly mentioned that if the credit limit is crossed, the services are stopped automatically. I was getting threatening calls from airtel and also to my known persons as well. I talked with airtel manager named Rahul, and asked for in written regarding the limit and billing. Rahul denied anything to be in written. And threatened me to that i need to pay 20k within an hour. I said give me in written and I'll pay 20k after getting in written. Rahul said now i will get a notice from legal advisor of airtel in written.

I have not got any update calls regarding the credit limit. I have also paid 1600 as payment to bill.

I want to file a compalint against the company.

I want to cancel my post paid connection, this because i have changed the company, i m moving other place so please deactivate connection.
And the thing my plan was 549rs but i getting the bill was more than 730rs.
Monthly i am not able pay that much amount and i m leaving the company also. I need to go for prepaid plan, pls accept it and do the needful.

[protected]
Varna h j

I am having a 3g handset and i requested airtel for port out as airtel is providing 1gb internet per day packs only for 4g handsets, but a representative from airtel called me and said that we will provide u daily 1 gb 3g data pack as you are a premium customer so that u should recharge for 349 and they activate daily 1gb of 3g data for your 3g handset i was surprised and confirmed the same for several time.. Then on the day itself i recharged the same denomination. But the pack was not activated only voice benifits are credited. So i called customer care for the same, he asked me to wait for 24 hrs later after 24 hrs once again i called them and another person recieved a call he asked for 48 hrs and this continued.. After 10-15 days my issue was not resolved and my validity also stated ending, then today i called airtel and a representative called mohan picked and saying he won't give any such packs and he spoken very arrogantly and disconnected the call from his end only, i don't know why airtel is recruiting such kind of people, they are not solving the problem instead they are creating a neusense.. My issue was not resolved till now.. I want my money back or the pack activated..

Shame on Airtel,

Such a pathetic support center...

No one responding us properly.

I am running IT business its fails constantly. How do I manage my customer ???

Its high time for getting such issues are not resolved on time.

No one from technical person helping us.

We have write so many emails but still not receiving any respond on same.

On date 14/07/2017
I called customer care executive of maharashtra from bsnl number [protected].
I ask him to cancel my portability request from airtel to idea but instead of guiding me properly he was behaving very rudely and teaching me manners.

I thing airtel doesn't provide proper training to there customer care executive,

I[censored] cant provide us proper service then i have decided to stay on portability plan. And only he is responsible for my decision.

I am/ we having lot of problem in connectivity from last 3 months and here they are selling sim cards and recharges for 3g and 4g networks by the authorized outlet, but cheating all the people and strolling money from people and not providing minimum felicities when we asked the outlet stores people they are telling that we are also informing the above level air tel company people but they are not attending the problem, and not responding. Kindly look into this matter and do the better for people.

Hi,

I started facing airtel hotspot speed slow issue from Feb 2017.
I had registered lot of complaints from my end, and now is July 2017.
The problem is not resolved yet.
They say they are the no.1 in Internet speed, but the reality is there speed in not even the best in 2g internet segment.
It is the worst in 2g speed also.
and there customer is the worst anybody can get.
There technical team is the worst in any company.
They even close the complaint without acknowledgement of the customer saying the issue is resolved.

The worst network company ever

This is not fair on your part and let me tell you i made a telephone request to stop the service on [protected] and dongle number [protected] last month itself and i have not used any service from last month june and i paid outstanding dues when i made the disconnection calls. Check your call center operators. I received request for confirmation from your disconnection department also.
What is this big joke that my service number [protected] is registered as a corporate user.
This is not a gentleman reply. I need to take this matter with consumer court now

Airtel network may be claiming themselves as number one network provider in india but its really not fact they says open networks whats that. I personally many times called airtel for netwok issues they says it will be solved in 48 hours but its all fake no responce its already 3 months passed away no network issue solved and they ask for the bill payment.
Mobile no: [protected]

Number [protected] of Airtel using postpaid connection of your company . I have mis guidded by your Airtel staff for monthly rental regarding 6 months for RS 995 I have never done that I don't know how it has happened in my app dis is ridiculously . You just have to change my bill plan to monthly or I will just port from your network I have already requested a for porting if you will not slove dis problem I will silently walk way . I'm very old customer of yours dis is not the way you will treat me dis rental was not set please kindly change my plan at the earliest . Dis is not the thing I accepted from your side. Dis is the simple case of cheating at the best possible way . You are making your customer fool . connection is by the name of Siddharth Baid . Please slove dis problem within 2 hours . I will be charged a late fees if I don't make the payment please slove dis issue within 2 hours. You are cheating your customer at the best possible way . Reply me at the earliest . I am waiting for your reply .

Hi guys,

I'm using airtel postpaid is having the issue with echo over calls. People are hearing their own voice over the call.

Contacted support on 24th june and they said they will take care in a week.
Complaint no: 77212716

As i haven't received any update, i called them after 10 days and they said the complaint is closed and they added notes saying there are issues in the area and need...

Unable to receive incoming calls. I ported from vodafone to airtel and ever since i am seeing this problem. Its more than 4 days now. Every time i call customer care, they come up with a new story. I have gone to airtel store as well but no resolve. Either they say take out your sim after 8 hrs and it will work, or they say the issue will be resolved in 24hrs. I cannot receive message as well and thus i am not being able to receive otp's etc which has almost made me nonfunctional. Its quite annoying that none takes the responsibility and leave the consumer hunting. Airtel should really buckup. They called me everyday to switch to airtel alluring with their offers/schemes, but no one takes the onus to resolve my issue now.

Sir
I had asked for disconnection of mobile wifi [protected] and
4g dongle [protected] last month when i went to gallery airtel vashi i was told i have to call center for disconnection, strange rules
Now your operators are troubling me to pay bills when i had already cleared outstanding dues for disconnection of these two numbers
Pls send an explanation as soon as possible

Even after complaining last time and multiple emails and phone calls, i am still getting bill for some other person. Is airtel doing this on purpose. Is anybody listening? Are your systems completely broken down? Do you have no respect for anybody's privacy? How can you send mail without verifying email address of the person who has your number?

What is happening here? Can this problem get resolved in my lifetime... Or do...

International roaming without any consent, activated by airtel on my mobile [protected] & charged rs 1947 + tax on my mobile bill in current bill. I have contacted for my grievance to mr sunil, mr mahendra mr saurabh at lucknow, but they refused for reversal of said charges.
No proper response from anyone. I still want to know that why ir facility activate & deactivate without any consent.
Kindly arrange for reversal.