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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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U
Ultimatix Testing
from Mumbai, Maharashtra
Jul 31, 2017
Resolved
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Resolved

Address: 400708
Website: www.airtel.in

I have a prepaid airtel connection [protected].

I got the offer of rs 399.
I did the recharge from airtel app on 31st july 2017.
And i got the message as "your 399 bill has been processed".
Mine connection is prepaid, so, how i can get a postpaid payment bill.
My money got deducted from my bank for rs 399, and i got nothing.

Again i recharged with rs 399 on 31st july 2017, this time result came as "transaction failed"
And again money got deducted.

So, i had a total loss of 399+399 = rs 798

I called so many times to customer care, but airtel do not provide any easy option to talk to their customer care. Nothing is transparent in airtel.
I am fed up of its fake services and offers.

I want my money back.
Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 31 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Aug 02, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 31 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Ny amount is deducted 558 on today means june 15 but recharge is not showing
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    C
    Chandraprakash Shukla
    from Mumbai, Maharashtra
    Jul 31, 2017
    Resolved
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    Resolved

    Address: Thane, Maharashtra

    Dear service team,

    Hi, this is mr. Shridev shukla from than west having airtel prepaid connection numbers is [protected] & [protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

    Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

    Thanks,
    Shridev shukla
    Sep 1, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 31 July 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      A
      Arun Akela
      from Kolkata, West Bengal
      Jul 31, 2017
      Resolved
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      Resolved

      Address: Supaul, Bihar, 854339

      Dear sir we haven't found airtel 3g / 4g network till date. I informed lots of time through airtel open network. But neither any reply nor the issue has been solved.in this era we are compelled to use 2g network at our location.. Kindly inform us if any chance is there. Otherwise we have to switch over to another network. I have already 4 connection of airtel in my family. But this is not my own problem this is the problem of entire locality. The airtel network is just 200 meters away from my home but no any advantage..

      Kindly see the matter and clarify.
      Regards
      Arun kumar
      Bhawanipr, birpur supaul
      854339
      Sep 2, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 31, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 31 July 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Aug 02, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 31 July 2017 .

      We tried calling you multiple times to get additional details to enable us to address your
      concern.

      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Sarita Tyagi
        from Noida, Uttar Pradesh
        Jul 31, 2017
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        Address: New Delhi, Delhi, 110032

        Sir i hv two airtel prepaid no. I choose [protected] in airtel money n recharhed with 349 rs. As validity over but when i saw msz come to my another no. [protected] which already hv validity . So pls resolve it n revert back 349 pack frm [protected] n restore it into [protected]
        Thanks
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          C
          Charula
          from Hyderabad, Telangana
          Jul 31, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh

          I've raised uncountable complaints yet i haven't received my phone. You guys told me that i'll get my phone by 24th july. Where is it? First you people misuse my phone by accessing my profile on facebook, whatsapp, gmail, instagram. Then book cabs on my name through my phone. Then go through my photos, notes, messages and everything. Then you people have audacity to tell me that "madam you don't trust us"... How the hell can i trust you???

          You guys have kept my phone and using it continuously and there's no reply on my complaints!!! Why is that so???

          Give my phone back! There's a limit of misusing something and you people have crossed your limits. I want all the money back where your employee used my data-pack for using cabs for him in ola and i also need my money which ola company has charged me because your employee was using it. I want compensation for what you guys have put me through from past 2 months!

          You people have pathetic service. And now i can expect a reply with a canned responses. Stop irritating me and give my phone back!!!
          Sep 2, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 31 July 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            N
            Nithya Gani
            from Lala, Assam
            Jul 31, 2017
            Resolved
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            Resolved

            Address: Ranchi, Jharkhand, 834008

            Dea guy team,

            My sim corresponding mobile no is [protected]. The number initially belonged to vodafone - chennai area and it was ported to airtel - jharkand on july 2016. The sim was active until 15th july 2017 morning.

            Actually due to sim loss post that, i had deactivated the sim and received the same number from lalpur airtel store in ranchi and tried to activate it on 30th july. However my sim is not being detected at all. When i had called the customer care they informed me that, this sim is a vodafone no and they were refusing to register a complain and assured me a call back within 4 hrs which i never got.

            It's extremely shocking to see that mobile number being operated for one year and customer care representative telling sim do not belong to the mobile carrier. I'm extremely shocked with the response of the sim and this being my primary no i'm cut off from all my contacts.

            I kindly request you to assist me with this issue

            Name - nithya
            Alternate contact no - [protected]
            Mobile no (Airtel) - [protected]
            Registered sim name - nithya g

            Regards
            Nithya
            Sep 2, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 31, 2017
            Airtel Customer Care's response
            Dear Nithya,

            This is with reference to your post, dated 31 July 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Aug 02, 2017
            Airtel Customer Care's response
            Dear Nithya,

            This is with reference to your post, dated 31 July 2017.

            We tried calling you multiple times to get additional details to enable us to address your
            concern.

            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              F
              fbsk
              from Delhi, Delhi
              Jul 31, 2017
              Resolved
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              Resolved

              It has been lost
              [protected] postpaid please deactivate it. I think someone is missusing the number. Please help me out¡ i want my no. To ne deactivated by today only...
              It is neing missused. And my family member are getting mischiveous messages from this number. They are thinking that i am using suvh abusing language. Pleaze help me out as soon as possible.
              Sep 2, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 31 July 2017.

              We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

              We look forward to receive the required details.

              Regards,

              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Sathish Kumar Sangineni
                from Bengaluru, Karnataka
                Jul 31, 2017
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                Address: 560034

                Hi, i had recently ported into airtel but after inserting sim i did rs 50 recharge i am able to do calls but not able to receive any messages on my number recently ported to karnataka circle plz resolve when i call sustomer care they are telling we are escalating nthing more than that, not able to use any bank and all otp
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                  S
                  Sathyat
                  from Bhubaneshwar, Odisha
                  Jul 30, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600056

                  This is sathienthira from chennai, i already gave 3 complaints against airtel for asking money disconnected time, but they did not contact with me, even when i write email they not replay, but closing the case by saying trying to contact with me unable reach, am clearly saying that u can write to my email why they don't do so, why again & again telling lie many time, if they want money they can beg door to door as a beggar rather than doing like this no one cheating money minned company is airtel
                  We need new bill only the period o[censored]sing not for disconnected time
                  We doug business through this number most of my business peoples having this number my bank connected to this number unable to do any online transecting
                  Our kind request is we need money from airtel one crore money as a compensation
                  Thanking you
                  Do the need full i will not stop until get justice to my problems i will write to home for human rights head office jeneva
                  Sep 1, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 30 July 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Jul 31, 2017
                  Updated by Sathyat
                  We all ready wrote you @[protected]@in.airtel.com, what is the reply for that, around couple of weeks back we wrote to same email I'd, you don't give any reply then what new you ask from us, i[censored] wish to solve as well if you avoid legal action against to you better write to me [protected]@gmail.com, my phone under repair so my Alta native number did not work first read my previous email and reply me
                  Thanking you, here attached my previous email which I send you
                  Thanking you
                  Best regards with
                  Sathiyendra. T

                  Jul 31, 2017
                  Updated by Sathyat
                  Don't play fool like a child, don't lie contact with me, unable to reach, i[censored] call, if phone not work or not reach you can write to my email no, now only phone problems early I mean when u lied time phone worked property, so this time don't lie like I send email not delivered or some thing really try to solve my problems as soon as possible ow you must meet in me court,
                  Verified Support
                  Aug 01, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 30 July 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Aug 01, 2017
                  Updated by Sathyat
                  Helo Airtel team we would like to tell the number my Airtel [protected] is disconnected, so how can u contact mean while, my phone under repair so my alternative no [protected] not working
                  We clearly saying that what solution you want to give me write to my email [protected]@gmail.com
                  This is last & final message to you before go consumer court
                  What is your problems to write me, what you want to talk with
                  What ever you want talk write to my email
                  Thanking you
                  Don't write here with out reading our message you are the world number one cheating only money minded company in the world
                  Best regards with
                  Sathienthira
                  Aug 05, 2017
                  Updated by Sathyat
                  Problems still not solve, still my number [protected] disconnected, unable to do online banking, even I asked to Airtel revised my bill still they not Doug, still they did not write any email to me, bec I am in a meditation class phone not allowed to use only break time, so Airtel better to write ur solution to my email than calling then I will c is that OK to me, not only that but also when Airtel officer calling telling one thing but when they writing, wrote as against when they call, so either writing team telling lies or calling team telling lies, bec true is one. When calling told me we bared but u used the number, but writing they told we bared then unbarred ur number so which is true, our kind request bec of above two reason write us
                  Thanking you
                  Best regards with
                  T.Sathienthira
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                    P
                    Pardeep Sharma 1957
                    from Pune, Maharashtra
                    Jul 30, 2017
                    Resolved
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                    Resolved

                    I am having 25 nos airtel connection in my company and in person. I have shifted to my new house at # 35, air force enclave, dhakoli, zirakpur on 3rd july, 2017. I observed that there was no signal in side the house. I lodged the complaint twice on 121 which were acknowledged however closed without resolving. I lodged the complaint 3rd time 5 days back. The staff from airtel visited and confirmed that there is no signal in my house. I was informed the upgradation is required to be done, however no time was defined for this purpose.
                    No tangible and satisfactory reply have been given by the senior executive. I have requested to acknowledge the complaint and conversation which was denied.
                    If i donot get any time limit for resolving the problem, i would like to deport my numbers to vodafone which has excellent connectivity.
                    Pardeep sharma,
                    Chief executive officer,
                    Him agro food corporation
                    [protected]
                    Sep 2, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2017
                    Airtel Customer Care's response
                    Dear Mr. Sharma,

                    This is with reference to your post, dated 30 July 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Aug 01, 2017
                    Updated by Pardeep Sharma 1957
                    Thanks, at least my complaint and concern has been acknowledged this time. However, no time schedule has been indicated to resolve the problem which has been confirmed and acknowledged by Airtel Team after their site visit. A call (31.07.2017) from some Executive told to be some senior executive has assured to revert back in 4 days. I shall patiently wait further for this call. If the call is received after getting the problem resolved then I shall continue with Airtel with THANKs, otherwise I shall exercise my prerogative to shift all my office and personal numbers to the service provider which is having excellent signal and net work coverage inside my house.
                    Pardeep Sharma,
                    CEO,
                    Him Agro Food Corporation
                    Verified Support
                    Aug 01, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 30 July 2017 .

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    No update has been conveyed on the issue.
                    Pardeep Sharma
                    No action, no updation of status by Airtel so far. Better I should port away my phones from Airtel
                    Sorry no action, no update on my complaint conveyed by Airtel'
                    Pardeep Sharma
                    My complaint is pending since 18th July, 2017. No progress has been made on my complaint. No satisfactory reply from 121, it is told "jaldi resolve kar diya jayega" lekin kab tak, they are unable to assure. No status is shared by any of their staf[censored]nless, I repeatedly call them. Vodafone has very good signal here. I opt to PORT all my Airtel mobile numbers to Vodafone. DEFINITELY THAT WILL BE DAMAGING AND SHAME ON AIRTEL
                    Pardeep Sharma
                    [protected]
                    Pardeep Sharma 1957's [Complaint's author] reply, Aug 13, 2017
                    I expect a call from the technical team to explain the status, otherwise, my final decision will be PORTING my all Airtel number on 14.08.2017, leaving a note/review which will be very damaging on Airtel..
                    Pardeep Sharma,
                    8288002503
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                      S
                      Sanrathore75
                      from Coondapoor, Karnataka
                      Jul 30, 2017
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                      I have recharged 399, according to offer benefit is UL Local/STD calls, 1GB/day, 100 messages/day and 70 days validity, i have confirmed 2 times before recharge and not getting benefit i called and registered compliant but it's not resolved, complaint no.is CMBNR[protected].
                      Plz me on this ASAP
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                        1
                        10@Rachna
                        from Aligarh, Uttar Pradesh
                        Jul 30, 2017
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                        Today 30/07/2017 I refill my account with 399 recharge bt it shows that you have not sufficient aamount in your account.it is request to you resolve my problem.
                        I have made a call then it show that you have zero balance in your account so it creates inconvenience for me so it is requested to you to resolve my problem as soon as possible
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                          T
                          Thiyagarajan Ranganathan
                          from Chennai, Tamil Nadu
                          Jul 30, 2017
                          Resolved
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                          Resolved

                          Address: 600124

                          Please be informed that i have recharged rs.148/- on today i. E., 30.07.2017 thru online as offer from airtel website shows that unlimited local calls + std and 1 gb per day..

                          Hence, i have done accordingly the recharge but i did not get unlimited local calls as well std as mentioned in the offer

                          It happened many occasions even i recharged rs.9/- which has rs.0.30 per call for 27 days

                          This is also not recharged as per offer in fact 4 days only shows in my account instead of 27 days

                          Iam frustrated and do necessary credit to my account immediately

                          R. Thiyagarajan

                          [protected]
                          Sep 2, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2017
                          Airtel Customer Care's response
                          Dear Mr. Thiyagarajan,

                          This is with reference to your post, dated 30 July 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Aug 02, 2017
                          Airtel Customer Care's response
                          Dear Mr. Thiyagarajan,

                          This is with reference to your post, dated 30 July 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            N
                            Narayan132
                            from Kolkata, West Bengal
                            Jul 30, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Hi team,

                            My no airtel post paid [protected], which was deactive on july. This is my primary number which was registered for my personal uses.
                            In this number some amount was laying as dispute, and extra charges
                            Which your team has promised to reversed. But no body has bothered to reverse since last four months. As per your billing amount 6890 i have to pay for three month.in which i have charged some additional amount like data uses, booster packs etc which i have not activated but u have charged.

                            Apart from that i got a mail to pay 4200, on which i have paid 1000 on 8th july but they have not activated my no nor reversed the charges.

                            When i call to your customer care help line no body willing to file a complaint also they don't want solution. They only argue and they don't know how to behave with customer. A mnc company also having a market leader in telecome sector but unprofessional behaviour by your team which was not expected.

                            Awaiting for your positive response with a solution at the earliest.

                            Thanks and regards

                            Narayan kumar sahu
                            [protected]
                            [protected]@gmail.com
                            Sep 2, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Jul 30, 2017
                            Updated by Narayan132
                            Pathetic, unprofessional, slow and useless service provided my airtel which was not expected.
                            Verified Support
                            Jul 31, 2017
                            Airtel Customer Care's response
                            Dear Mr. Sahu,

                            This is with reference to your post, dated 30 July 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Aug 01, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 30 July 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              R
                              Ramesh Prasad saw
                              from Delhi, Delhi
                              Jul 30, 2017
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                              Address: New Delhi, Delhi

                              I'm Ramesh Prasad bay a duplicate sime of my number [protected].but not activet till today. I went two times about it.
                              Please do something about it quickly.
                              Thank
                              30/07/17
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                                D
                                Dineshkhake
                                from Delhi, Delhi
                                Jul 30, 2017
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                                Address: 415804

                                Last few days you have activated some services on my Airtel card e.g. Lifestyle service, Tiny TV, Video parlor, Celeb zone, Celebrity Wellness Mall etc. so these services i was loss my recharge amount approximate Rs. 215. So you are requested please to compensate this amount.

                                Regards,
                                Dinesh
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                                  A
                                  Akshayairtel
                                  from Kolkata, West Bengal
                                  Jul 30, 2017
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                                  Address: Kolkata, West Bengal, 700141
                                  Website: www.airtel.in

                                  I am a prepaid user in Kolkata.

                                  After I took a replacement sim and did twice as the first time they said the set is damaged and when I showed the sim of another provider works just fine they said sim is damages and to get another replacement sim.

                                  The problem is I am not receiving messages or able to send any.
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                                    S
                                    Singh0704
                                    from Mohali, Punjab
                                    Jul 30, 2017
                                    Resolved
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                                    Resolved

                                    Address: 151302

                                    In feb2017 my brother paid for airtel tv connection and connection was installed by an engineer in my old parents presence.
                                    There was no dish antenna installed by airtel engineer. He just gave us new airtel box with card inside and remote control.
                                    Connected this box to the existing dish tv antenna which was installed by different company 6 years ago.
                                    In this my parents paid for new complete connection but never got complete kit delivered. 10 meter wire and dish antenna was missing at that time.
                                    In may 2017 i paid for multi connection and it was 2000 inr in advance for year.
                                    Again wire was connected to the dish antenna which was not installed by airtel.
                                    Basically we found all this information about dish antenna on 20 june 2017, an engineer visited to sort out no signal problem.
                                    He told us dish antenna is not working properly that's why signal is weak. Dish antenna needs to be replaced. I said it's just 4 months ago we got new antenna installed up there. When i went up on roof, found there is none dish antenna belongs to airtel.
                                    I tried to explain this matter by raising complaints to cc, local dealer, nodal and all top management but never got resolution.
                                    They are asking to pay again for the stuff i never delivered at my premises.

                                    Me and my has two airtel dth connections at home without airtel dish antenna.
                                    Photo attached as a proof.
                                    Paid money proof picture taken from my airtel app.

                                    Customer id :[protected]-001
                                    Second connection : [protected]-002

                                    Contact no : [protected]
                                    Sep 14, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Jul 30, 2017
                                    Updated by Singh0704
                                    Hi just updating second picture was showing money paid clearly.

                                    Verified Support
                                    Jul 31, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 30 July 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Hi
                                    I have attached photo taken by me to show the interruption of signal, it's the same from 20thJune2017.
                                    In my complaint I have explained everything but still no action taken.
                                    Unfortunately I have for an year in advance, that's why Airtel staff don't bother to come forward to help me.
                                    Definitely from next year I will throw Airtel box in bin . Coz it's useless
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                                      P
                                      pank7232
                                      from Dehra Dun, Uttarakhand
                                      Jul 30, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kanpur, Uttar Pradesh, 208001

                                      Network problems & mobile data not working properly. The network is very slow. It does not work properly neither at home nor at office. This is very irritating and creates problem whenever i need it. I have already complaint in airtel a lot of times but they have not resolved the problem yet. I use 4g mobile and pay according to the same but don't get any speed comparable to 4g plz resolve my problem
                                      Sep 2, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 30, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 30 July 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Aug 02, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 30 July 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        P
                                        pratik wahane
                                        from Ahmedabad, Gujarat
                                        Aug 4, 2017
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                                        Address: Nagpur, Maharashtra, 440027

                                        I am getting vulgar calls and messages from [protected]

                                        I am married women sir please help me from this rascal he's talk about physical relationship with him please help me sir

                                        I want some neccessary steps to be taken against this person.

                                        He's said "tuze jo ukhadna hai ukhad ye sim card bina documents ka hai"

                                        It means that's fraud sim card
                                        We can't expect from Airtel

                                        And please delete the what's app account from this same no. Please sir
                                        Airtel customer support has been notified about the posted complaint.
                                        Aug 04, 2017
                                        Updated by pratik wahane
                                        That's why I am changed my mobile no. If you want my no. I'll be send you
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