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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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R
rohitparihar28
from Lucknow, Uttar Pradesh
Jul 18, 2017
Resolved
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Resolved

Address: New Delhi, Delhi, 305901
Website: www.airtel.in/my airtel app

Hello, i am rohit parihar from beawar rajasthan. My airtel app se mene 28 june ko 100 rs. Ka recharege kia jisme 100 me 100 full talktime mil rha tha but muje 83 rs hi received huye h jiska mene screenshot bhi dala h... Jab mene customer care se baat kari to vo log bolte h ye offer 29 may ko khatm ho gya h mere pas uska recording bhi h but muje iska koi bhi notification messages ya mail nahi mila h jisme iss offer ko khtm krne ki information de rakhi ho... Airtel valo ko pehle inform karna chahy taaki customer ko knowledge me ho... Jab offer khatm ho gya h to usko app se hata dena chahy but airtel vale ise show krke customer ko gumrah kar rhe h... Mere pas iska video bhi h jo ki yaha upload nahi ho rha h please airtel valo pe sakht karyvahi ki jaye... Thank you
Aug 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 18, 2017
Updated by rohitparihar28
Ha ek or baat ye complaint isly late ki gayi h q ki muje knowledge nahi tha k online complaint bhi ki jaa sakti h...muje aajj hi pata chala iske bare me or mene aaj hi ye kar dia
Jul 18, 2017
Updated by rohitparihar28
Agar app pe offer show ho rha h to pura benefit milna chahy nahi to isse app se hata do ...aap log q logo ko bewkoof bana rhe ho...isse apki company ki hi image spoil ho rhi h
Verified Support
Jul 23, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 18 July 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jul 24, 2017
Updated by rohitparihar28
Meri complaint pe abhi koi bhi action ni hua h...agar aisa hi rha to fr me aage or action lunga or isa bar bada action lunga...dhanywad
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 18 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Aug 05, 2017
Updated by rohitparihar28
Mera dusra no. h [protected] or meri complaint pe abi b kuch action ni hua...ab to kuch krunga me...tum fraud logo ko dhokebazi krna bhula dunga
Sim chalu hone ke liye Shukrawar ko Main Ek Meri sim lost Ho Gayi Main Nahi sim card liya or vo calu nahi hu AAA hai
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    A
    Ankit Dhingra BLR
    from Delhi, Delhi
    Jul 18, 2017
    Resolved
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    Resolved

    Hi,

    I, ankit dhingra, had lost my airtel sim card no. [protected] (Reg. State: jharkhand). I want to block the same so that i can get a new one from the airtel office. However, i am not using airtel at the moment so am unable to do this via my mobile phone. Please help me out here to resolve this issue.

    Thanks & regards,
    Ankit dhingra
    [protected]@ymail.com
    [protected]
    Aug 29, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 27, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 18 July 2017

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Guyss who all have complaints regarding the website turboshopl.com kindly contact me on [protected]
    I have also been cheated lets fight together against this fraud company and get our money back
    If anyone has screenshots of the nokia product that they displayed when you checked there website it would be great.
    Thank you
    REF NO: 50416529..Still Airtel recharge not happening for my prepaid Its 3 weeks for today with issue.
    My Airtel mob no is [protected]. Pl send call barring pass word . My mob hand set is asus zenfone. I m in international romiming now. It is no make any outgoing call.
    Airtel Customer Care's response, Jul 19, 2017
    Verified Support
    Dear Customer,

    This is with reference to your post, dated 18 July 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Airtel Customer Care's response, Jul 27, 2017
    Verified Support
    Dear Customer,

    This is with reference to your post dated 18 July 2017 .

    We tried calling you multiple times to get additional details to enable us to address your concern.
    However, there was no response.
    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      Kanelazarus
      from Tumkur, Karnataka
      Jul 18, 2017
      Resolved
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      Resolved

      Address: 560084
      Website: www. Airtel.in

      I had requested for the broadband connection on the 28th of june. The documents was submitted on the same day and an online payment was made for rs. 500. Then, 20 days later airtel stated that they could not provide a connection. I had requested for an online refund to which they had stated it would be done in 2-3 days. Later, i received a check from airtel for rs. 500. The problem is my name on the check is incorrect and i cannot cash it. I have contacted airtel several times after that and there is still no response. I have posted it on facebook, twitter to airtel presence and i have received no solution. This is the way airtel makes their money. I would suggest that you think 100 times before you sign up with airtel.
      Aug 27, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 19, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 18 July 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Jul 20, 2017
      Updated by Kanelazarus
      Karishma,

      I have received no response from your team. When i had called customer services, they had no idea how to proceed.So, i don't see any progress happening from your side.
      Verified Support
      Jul 27, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 18 July 2017 .

      We tried calling you multiple times to get additional details to enable us to address your concern.
      However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Jul 27, 2017
      Updated by Kanelazarus
      Hi,

      Absolutely NOT. I have contacted Airtel and they have assured me that i will receive my refund. I have sill NOT received my refund. You have NOT contacted me, I had contacted you.

      These are my contact numbers- [protected]/[protected]
      Below is the email they had sent me.

      Dear Mr. Kane Lazarus,

      This is with reference to your communication dated 17th July 2017, wherein you complained regarding refund of airtel account number [protected].

      This is to apprise you that we have already forwarded your concern to our concerned team to reissue the cheque of Rs. 500 and the same will get delivered to you within 10 to 12 working days.

      If you have any further queries/concerns, please contact us at [protected]@airtel.com. We will make every effort to revert with a resolution as soon as possible.

      Regards,
      SALONI DARGAN
      Customer Experience
      bharti airtel limited
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        S
        sasha1680
        from Mumbai, Maharashtra
        Jul 18, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110020
        Website: www.airtel.in

        I am getting unsolicited calls from airtel bhatri for a data card number which my company had asked me to take on my id and the number was asked to be closed by my company after making full and final payment.

        Now i am getting calls from a lady st kaushik her number [protected] claiming she is a lawyer from lok adalt and she will send a legal notice for the payment which was already done by my company.

        I request your kind help in resolving this matter as i am not a high income group person and i am already undergoing medical treatment for my health issue and this is adding on to my agony.

        I have proof of payment made and request for number closure.

        Regards,
        Shivani sharma
        Aug 23, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 19, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 18 July 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Jul 20, 2017
        Updated by sasha1680
        Why has airtel blocked my personal number
        Jul 20, 2017
        Updated by sasha1680
        Airtel has now blocked all my personal numbers [protected] / [protected] I need solution to this why am I tortured and harassed
        Jul 20, 2017
        Updated by sasha1680
        I have call record of Mr. Rahul who called to confirm that the disputed number has been closed and shut and infact Airtel has access payment.
        Thanks a lot for helping to resolve this issue
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          J
          Jyothi bhargavi
          from Bengaluru, Karnataka
          Jul 18, 2017
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          Address: Bangalore, Karnataka, 560036

          Sir, yesterday I use airtel money app to recharge my bsnl no. Money is cutting in my wallet .msg also showing recharge successfully. But recharge is not done my bsnl no. Please verify. My transaction I'd no is[protected].do the action for my money. U recharge r return my money to my account.
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            S
            Saviona
            from Bengaluru, Karnataka
            Jul 18, 2017
            Resolved
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            Resolved

            Address: 560064

            Airtel is proving to be the worst customer service provider. I had a dth for which i have repeatedly complained and still it is not resolved.

            Now my broadband has serious issues and it is still not attended to.

            I have been complaining since 10th june 2017 and i am yet to get back from the customer service.

            My broadband is very slow since it has 4mbps speed and the airtel person has asked me to change to 40mbps speed i will beed to change the modem.

            Till date no one has come to attend us with any solution.
            They had sent a cartoon to check the issue, and he walked in and walked out and refused to even speak to the customer care to explain the issue.

            The speed is very slow & we are paying rs. 1500/- per month for no internet.

            As always airtel only knows to cheat.

            This is the only airtel product i have and hoping to throw it away as well. Totally disappointed.
            Aug 30, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 19, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 18 July 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Jul 19, 2017
            Updated by Saviona
            Dear Airtel,

            Even after repeated explanations and calls to your customer care with regards to this, I had an agent named Shiva visit us. And the sad part is he was informed that our landline is not working. Appalled by this miscommunication and bad services.

            Please inform that our internet is not working and we don't have the adequate speed.

            Saviona!
            Verified Support
            Jul 27, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 18 July 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Jul 27, 2017
            Updated by Saviona
            Dear Airtel

            I wonder what resolution details have you shared. Till date no one has visited us for any resolution. This is not accepted. As per our telephonic conversation with airtel customer care agent Ms. Janaki on 10th June 2017, she promised resolution (change of modem within 20days) no one has come till date. And it is more than 45days

            So please get this sorted asap
            Aug 30, 2017
            Updated by Saviona
            After persisting for long finally the modem was replaced with D link modem with good speed during 2nd week of august.

            The speed indeed is great now.

            Thank you
            Aug 30, 2017
            Updated by Saviona
            Refer my other complaint which is is still not resolved with regards to airtel digital tv refund of ₹1782.

            Below is latest update and steps taken by a helpless customer.

            {Updated by Saviona, Aug 30, 2017

            It's been more than 4 months since the set top box has been taken away and we were promised a refund of ₹1782 on my credit card which was used to purchase the connection.
            Last month airtel claimed via mail that amount was credited to my ccard on 31/5/[protected]@1847, which I denied.
            They asked me to mail them all statements till date to verify that amount not credited.
            In spite of doing so there is no reply from them.(ref pics)
            I have made several calls to customer care to seek a reply and closure but no use.
            Latest open complaints in this regard are 64863035 raised by Shubham and 64507119 raised by Rubini.
            I am completely helpless in dealing with this and hence have decided to take below steps till issue is closed and I receive my refund.

            "My airtel broadband outstanding amount for this month is ₹3066. I have decided to paid them only ₹1284 as on date post deducting ₹1782 towards my digital tv refund. As customers are being held to ransom, I found this one way to get back to airtel as let them sort it out amongst their departments."}

            Once I get my refund from airtel digital tv for ₹1782, I would be paying the same amount as part of the bill. Else let both departments sort it out.

            Airtel broad band is as pathetic as it goes. The third party agents come and try to do some trouble shooting and change the router and then again back to square one. I have been waiting patiently for a permanent fix to the issue and seems like once there is load put on the bandwidth it disconnects and reboots the wifi router and then it does not connect. The Airtel app in the iPhone store is not current and so the issue to buy extra bytes too is an issue. I have also logged into Airtel.in to see if I can buy smart bytes however, that too does not work. Airtel needs to get the load balancers and the connectivity issue resolved else this months bill is something I am not paying. I got a reliance jio connection and finally end up using that now since Airtel does not work when needed.
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              N
              neeraj1063
              from Dabra, Madhya Pradesh
              Jul 18, 2017
              Resolved
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              Resolved

              Address: Indore, Madhya Pradesh, 452001

              Dear airtel,
              My name is neeraj gangwal. I have taken an airtel broadband plan and landline connection of rupees aroung 850/month.in this plan my internet speed is 8 mbps for 130 gb and after that speed will be 512 kbps. But after 30 gb the speed is reduced at 512 kbps.

              Please resolve my problem as soon as possible.

              Connection name: neeraj gangwal
              Address: 401, 402 shell tower, opposite pizza hut, sapna sangeeta main road indore (M. P.) 452001
              Plan:
              Sep 2, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 18 July 2017 .

              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jul 30, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 18 July 2017 .

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                K
                Kanthssj95
                from Hubli, Karnataka
                Jul 18, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500001

                False airtel promisses about 4g speeds. You have false advertising that even in hill stations we will get 4g no buffering speeds. Bull # airtel, even in hyderabad-abids area in ace institution in suryalok complex we are getting a sensational highest speed of 0.42 mbps which is possible only in airtel that to in 4g wow so great of you people. Mistake was mine shifting from jio to airtel where jio gave me 6-12 mbps speeds. Its very bad airtel.
                Sep 2, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jul 19, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 18 July 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jul 30, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 18 July 2017 .

                We tried calling you multiple times to get additional details to enable us to address your concern.
                However, there was no response.
                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  Upamanyu Mukherjee
                  from Gurgaon, Haryana
                  Jul 18, 2017
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana, 122008

                  Hi,
                  For more than 1 month customer care has been providing me false and incorrect information realted to my mnp issue. I have raised my concern many timea but no one has responded. My postpaid number [protected] is inactive for more than 1 month for airtel's mistake.
                  Please arrange callback on [protected] urgently.
                  Only option left is legal option

                  Regards,
                  Upamanyu mukherjee
                  [protected]
                  Aug 23, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 19, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 18 July 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    V
                    vishalvarma
                    from Hyderabad, Telangana
                    Jul 18, 2017
                    Resolved
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                    Resolved

                    Address: 500020

                    No network coverage in my residential locality since 5 months. And at other places network quality is poor. Even after raising multiple complaints on the network issue, i didn't get any resolution to it and my complaint got closed without intimating to me.

                    Even call diverts are not getting activated on airtel network, which i feel as a forceful event to make the customer suffer. For activating the call diverts i approached customer care on 121 and they advised me to visit a near by airtel store for support. I visited a airtel store and there i was told it's a technical issue many customers are facing the same kind of issue.
                    Aug 30, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 19, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 18 July 2017 .

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Jul 19, 2017
                    Updated by vishalvarma
                    Have sent my mobile numbers in the message (one to one), please check.
                    Jul 21, 2017
                    Updated by vishalvarma
                    Do you have any resolution here? Can you just activate the call diverts first? I'm missing out all important calls because of your bad quality network.
                    Verified Support
                    Jul 30, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 18 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Jul 31, 2017
                    Updated by vishalvarma
                    I'm sorry, the resolution you updated has not done any help to improve the network coverage at the said location. You can send your tech team to my residence and I will be happy to assist them to understand trouble faced by the consumers of Airtel.

                    Please note that the network coverage has not improved even 1%.
                    Have sent my mobile numbers in the message (one to one), please check.
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                      J
                      jasbir ghuman
                      from Bareilly, Uttar Pradesh
                      Jul 18, 2017
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                      Address: Gurdaspur, Punjab, 143514

                      Sir airtel 4g net ki speed bilkul bi sahi nai h network bi sahi nai aa rha 2.3 month se bohat bar ditibuter or tsm se ke diya h lekin abbi tak kuj bi ni huaa by jasbir telecom ghoman [protected]
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                        S
                        singhj64
                        from Delhi, Delhi
                        Jul 18, 2017
                        Resolved
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                        Resolved

                        Address: Lucknow, Uttar Pradesh, 226011
                        Website: Airtel.in

                        I have airtel sim no [protected] postpaid no from lucknow.
                        I have noticed that airtel has activated game buzz services repeatedly on my phone and charging excess bills. This is despite cancelling the request, moment i recieved activation message.
                        I never opted or requested any of such service?
                        Airtel service trees are not helping in this matter and advising to send sms to stop the service.
                        Request airtel to reverse excess charges and investigate how these services are being activated without my consent.
                        J singh.
                        Aug 29, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 19, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 18 July 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jul 23, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 18 July 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your concern.
                        However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jul 27, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 18 July 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          M
                          Mohammed Umer
                          Jul 18, 2017
                          Resolved
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                          Resolved

                          Address: 144001

                          Airtel,

                          Mobile no:[protected], user: mohd. Umer jameel.

                          My issue is still not resolved and its high time now. Before the issue was that i got the sim from your office and left that back in india and after some time i came to know that same no. Was issued to another user and that is not understandable at all that how it is possible.

                          Later new sim was issued according to your email and it was handed over to my relative in india. As per customer care executive, he got instruction from my relative to disconnect the services but as per my relative that never happened.

                          Now the issue is not resolved, hanging in the same position. I have not used my sim once and the sim is not even working, neither i received a bill or any email correspondence regarding that.

                          I am really disappointed and dishearten from the scenario and have tried earlier also to contact airtel but no responses.

                          I am working here in uae under govt. Sector and i don't have that much time to keep asking you again and again for these kinds of issues.

                          Now i will make sure that whenever i will visit india, i will file a legal case as this is not at all acceptable, paying also and not receiving services at all. I think as we are not in india, companies are just taking money from nri's as they think that we can not do anything or we will not raise issues to authorities.

                          Upon issuance of the sim, i requested for the bill on email also but you can check, i have not received a single bill till now.

                          I did not raise the previous issue also but as per my point of view that issuing a sim to me and then later to another person can create any problem to me. I regret now, not taking legal action that time as no one from your side can take guarantee that the sim was in right hands or not. I doubt that now also your company might be playing around and fooling me.

                          I am attaching my payment receipt for the sim card, my id and other correspondence documents that were presented last time.

                          Do reply if you can resolve this issue or not, else i will have to take care of this.

                          Regards,
                          Umer jameel
                          [protected]
                          Aug 27, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 19, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 18 July 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jul 27, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 18 July 2017 .

                          We tried calling you multiple times to get additional details to enable us to address your concern.
                          However, there was no response.
                          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            S
                            syed nayyer
                            from Manthani, Telangana
                            Jul 18, 2017
                            Resolved
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                            Resolved

                            Address: Warangal, Andhra Pradesh, 506002

                            This airtel is only for net work but not for internet or data purpose, but gio is for both purpose network and for lovable data too also
                            Day to day the people are going for port from airtel - to - gio but still airtel is not decreasing its data packs rates.
                            Why this much cost for 3g data even their is no any good name of airtel in the market right know
                            Just decrease the rates costs of data packs then i hope u may be can stand in the market
                            Aug 29, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2017
                            Airtel Customer Care's response
                            Dear Mr. Nayyar,

                            This is with reference to your post, dated 18 July 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            what exactly is your complaint about >???
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                              B
                              bkdaskly
                              from Kolkata, West Bengal
                              Jul 17, 2017
                              Resolved
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                              Resolved

                              Address: Nadia, West Bengal, 741235
                              Website: www.consumercomplaints.in/new_complaint

                              Dear sir,

                              I had a post-paid account with airtel. Now i want to block my number because i had lost my mobile along with the sim card today (I. E.,[protected] at 7.30 pm. My post-paid number is [protected]. So, i would request you to kindly block my number (I. E., [protected]) as early as possible. Otherwise somebody may misuse it. Hope you will do the needful and oblige.

                              Thanking you,

                              Best regard,

                              Bipul kumar das
                              [protected]
                              Kalyani-741235
                              Aug 27, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 27, 2017
                              Airtel Customer Care's response
                              Dear Mr. Das,

                              This is with reference to your post, dated 17 July 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                A
                                Ayushi Mankar
                                from Mumbai, Maharashtra
                                Jul 17, 2017
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                                Address: 400101

                                Hi sir, I'm SURESH SINGH from village birpur, thana murar, bihar, DOB-01/01/1961 i lost my cell yesterday, please block my sim card [protected].
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                                  K
                                  krishnasamy1956
                                  from Chennai, Tamil Nadu
                                  Jul 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Madurai, Tamil Nadu
                                  Website: www.airtel.in

                                  Bill no.[protected]. Relationship no.[protected]. The claimed bill was only rs.1029.35. But i was collected rs.1080.00 vide receipt sl. No.835 dated[protected] at hig-64, geethika arcade, 80 feet road, annanagar, madurai-20.in the first month bill itself i. E. During connection i paid rs.50. There after i have not opted for itemised bill (Local bills). So i was not collected rs.50. Till this date. But for this bill i was forced to remit rs.50 though i have not used local calls since installation. Further i insisted for paying the bill through debit card. The staff concerned mr. Karthik refused and said that you can complaint to anybody in airtel which has embrassed me in front of others. Hence i need action at your end apart from refund of rs.50. Debit card payment was denied two times in previous two occations also. Here after i should be permitted to pay by using card.
                                  Aug 31, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 27, 2017
                                  Airtel Customer Care's response
                                  Dear Krishnasamy,

                                  This is with reference to your post, dated 17 July 2017.

                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 30, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 17 July 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    D
                                    Deepanjan Singh Bais
                                    from Mumbai, Maharashtra
                                    Jul 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: Shahdol, Madhya Pradesh, 484776

                                    Hello sir
                                    Main deepanjan singh bais
                                    Aap se nivedan hai ki main 09 june 2017 ko airtel digital tv ka secondary connection lag vaya tha jiski customer id [protected] hai
                                    Jisko maine rs.2000/- me lagwaya tha jiske saath hamne 1year ke liye top up liya tha jo samay se pehle suspended kar diya gaya.
                                    Aur airtel digital tv customer helpline 12150 par complaint karne par hame bola gaya ki jab tak aap apne fast connection par recharge nahi karwayenge tab tak aapka secondary connection nahi chalega
                                    Lekin sir mujhe is tarah ki conditions mere puchne par bhi nahi batai gai.
                                    Jab tv suspended ho gaya toh maine helpline par complain kiya to airtel dth service apne condition mere samne rakhe.
                                    Please sir help me
                                    Thank you l
                                    Aug 31, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Jul 17, 2017
                                    Updated by Deepanjan Singh Bais
                                    Hello sir
                                    Main Deepanjan Singh Bais
                                    aap se nivedan hai Ki Main 09 June 2017 Ko Airtel digital TV ka secondary connection Lag vaya Tha Jiski customer ID [protected] hai
                                    Jisko maine Rs.2000/- me lagwaya Tha Jiske saath hamne 1Year ke liye top up liya tha Jo Samay se pehle suspended kar diya Gaya.
                                    aur Airtel digital TV Customer helpline 12150 par complaint karne par Hame bola Gaya ki Jab Tak aap apne fast connection par recharge nahi karwayenge tab tak aapka secondary connection nahi chalega
                                    lekin sir Mujhe Is Tarah Ki conditions Mere puchne par bhi nahi batai gai.
                                    Jab TV suspended Ho Gaya toh maine helpline par complain Kiya to Airtel DTH service Apne condition Mere Samne Rakhe.
                                    please sir help me
                                    thank you l
                                    Verified Support
                                    Jul 30, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 18 July 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      J
                                      J Satish Banker
                                      from Chennai, Tamil Nadu
                                      Jul 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: Tiruvannamalai, Tamil Nadu, 602318
                                      Website: www.airtel.com

                                      Wrong no [protected]

                                      Txn id[protected]

                                      Amount 349

                                      Correct no [protected]

                                      Please do reversal sir as soon as possible. I have recharged through "airtel money app" from reliance no [protected]. Wrong recharge done on 17 july 2017 to [protected]. So please kindly consider my request and transfer the money of 349 to "my airtel"account of [protected]
                                      Aug 27, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 27, 2017
                                      Airtel Customer Care's response
                                      Dear Satish,

                                      This is with reference to your post, dated 17 July 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Cal
                                      Dear sir ... ...i purchase a new airtel 4G sim on date 8/07/2017 whose no. is [protected] ...bt sim does n't activate yet i call 121 ...bt there r no solution so plz resolve this problem and retailer isnot giving satisfied answer so plz activate sim...imsi no[protected] sim no[protected]u...
                                      My number is [protected] I am unable to send messages
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                                        V
                                        Vsmogali
                                        from Tumkur, Karnataka
                                        Jul 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: Gulbarga, Karnataka, 585103
                                        Website: Airtel

                                        I have changed from postpaid to prepaid on 15/7/17 and recharged for 60 rs, my prepaid sim got activated but i didn't get any balance. Now i'm not able recharge. I have visited airtel service centre in asian business centre gulbarga, their response was very bad, mr saiprasad and mr amrut were not helpful and just ignored. This service centre in gulbarga (Karnataka state) is the worst centre staffs not doing their work properly. I want responsible seniors to take proper action against them. Please sort out my problem asap, before i switch to other network provider
                                        Aug 29, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Jul 10, 2017
                                        nkss's response
                                        Network problem is low
                                        Verified Support
                                        Jul 27, 2017
                                        Airtel Customer Care's response
                                        Dear V S Mogali,

                                        This is with reference to your post, dated 17 July 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        I travelled from Chennai to Bengaluru yesterday. Now I am in Bengalure.
                                        My mobile number [protected] is not working.
                                        सबसे बकवास नैटवर्क airtel पुयेर natwork में एयरटेल नेटवक से अपना पोस्पेड कैनेसेन बंद करना चाहता हु
                                        We have internet problem & call problem.
                                        Sometimes show 3g/4g.internet don't stand bye.we faced this 1month.
                                        pls solve quickly.
                                        Network problem
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