Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1228

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhi Rules
from Avinashi, Tamil Nadu
Jul 13, 2017
Resolved
Report
Copy
Resolved

Is airtel dongle doesnot support any other sim in dongle how to unlock its lock to work all sims in that dongle can help to unlock. Huwaei e173bu-1 its model number. So as fassssst as you can help please help. My number to contact [protected] its speed is also low. To use other sims in the dongle suggest ur answer as fast as possible. So it is convient to the users
Aug 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 13 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 19, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Karthik Bhupathy
    from Nattam, Tamil Nadu
    Jul 13, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: 600122

    I applied for mnp on 3rd july 2017 from bsnl to airtel. Airtel customer service person told 7 days to port but porting happened on 9th day. After that there was no incoming and only outgoing. I complained about the same and there is no reply from airtel. Now my network itself is lost that i'm not able to make outgoing also.

    Jio is far better than airtel
    Aug 19, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 14, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 13 July 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 16, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 13 July 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 19, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 13 July 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pratik Birendra
      from Delhi, Delhi
      Jul 13, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 110092

      Sir,
      I have upgraded my old airtel sim to new 4g airtel sim from the airtel store, and there they offered me with free 4g data for a month.
      Now, i have upgraded to new 4g sim but there was no data. Even after contacting 198, they responded unsatisfactory. As per 198 the offer is not available for me.
      Kindly look into the matter and stop airtel making false advertisement.
      Aug 25, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 14, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 13 July 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 16, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 13 July 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ajeer
        Jul 13, 2017
        Report
        Copy

        Address: Dakshina Kannada, Karnataka, 574259

        I am abdul nasir. My Airltel No. [protected]. am using whatsapp on this number, now the network is not found. Please Activate My international Roaming. My Email id [protected]@gmail.com
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajagopalan Ganesan
          from Bengaluru, Karnataka
          Jul 13, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: 560055

          I have ported my number [protected] from tata docomo to airtel. But there is no signal in that sim and my old number has stopped already. I am not able take important calls and it is getting really frustrating.

          Your associates are not providing any solution and all they keep saying is the database is not updated though sim is activated.
          Please take the quickest action possible.
          Aug 21, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 14, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 13 July 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jul 16, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 13 July 2017 .

          We tried calling you multiple times to get additional details to enable us to address your
          concern.

          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jul 19, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 13 July 2017 .

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at [protected]@in.airtel.com

          Regards,

          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            9
            9880485300
            from Bengaluru, Karnataka
            Jul 13, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore, Karnataka, 560086

            Hi, my sim was damaged on one morning with no reason and i was forced to change the sim, which i got it changed with 25 charges for same on 10/07/2017 and the story begins, it was promised for activation with in 4 hours and i am touch with all difference customer care specialist (So called by airtel but which they are not), difference floor supervisors (Good only to do floor job) and different managers (Which not even single was worth it to be spoken for, as each one is useless), all of them shared wrong information about the whole subject. Its 13/07/2017 yet my sim is not activated and i am not able to understand whom to be spoken for and whom are we suppose to be in touch with, as all the above specified ppl are asking to wait for 4 hours and then we cannot reach them its different person and its fresh 4 hours with him again.
            I am not able understand its the problem with the airtel or employees of airtel, or whole of airtel is working like this. They have no value for customer time, there words, there money.
            If any responsible person is reading is message request to work it you r responsible or get lost, i think u ppl know only to write on newpapers about promise for postpaid and never keepup your promise.
            I somebody want to work on this get my no [protected] sim activate, u can reach me on [protected]
            Aug 27, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jul 16, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 13 July 2017.

            We tried calling you multiple times to get additional details to enable us to address your
            concern.

            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jul 19, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 13 July 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              srk76
              Jul 13, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi, Delhi
              Website: www.airtel.in

              I am asking airtel to provide international roaming on mobile from last 15 days.. Many emails sent to '[protected]@airtel.com' and 'nodalofficer. [protected]@in. Airtel.com'.
              I have not received proper answer so far. I am trying to connect their customer care phones, but could not do that so far.
              Tried below numbers:
              [protected]
              [protected]
              [protected]
              Spent about 50$ on my mobile but could not connect these numbers.
              I am calling from usa.
              Kindly help.
              My mail id '[protected]@inbox.com'

              - ravi
              Aug 19, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jul 14, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 13 July 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jul 19, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 13 July 2017 .

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kamlesh Kumar Khorwal
                from Delhi, Delhi
                Jul 13, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Ajmer, Rajasthan, 305001

                Respected sir
                All security helpline number 182 witch is provided by railways to the passenger to registered a complaint for any mis-happening during the traveling.
                This 182 is not dialing/working through airtel network
                The numbers provided for 182 hunting are as follows
                [protected]
                [protected]
                [protected]
                [protected]
                Plz do needful

                Kamlesh khorwal
                Section engineer telecom
                [protected]
                Aug 24, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jul 20, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 13 July 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shyam965
                  from Noida, Uttar Pradesh
                  Jul 13, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: New Delhi, Delhi, 91
                  Website: www.airtel.in/dth-recharge

                  This company give 1 day less validity on ever advance recharge (I. E. On top-up). Not showing validity on airtel site, only show balance, nobody check own validity, everyone check only balance.
                  If you calculate your validity before and after recharge with your balance. You must find difference for 1 day less validity on ever top-up. 4 top-up in a month means you get 4 days less validity.
                  Example : if monthly rent 399, means 13.30 per day charge.

                  They cut-out per day charge every morning 12.01am

                  Once you try to check. I think you understand
                  Aug 20, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Jul 13, 2017
                  Updated by shyam965
                  I am talking about Airtel DTH TV
                  Verified Support
                  Jul 14, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 13 July 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jul 19, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 13 July 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your
                  concern.

                  However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    saurabspider
                    Jul 13, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Ghaziabad, Uttar Pradesh, 201010
                    Website: www.airtel.in

                    My self saurabh mishra and i am airtel user since 1 month before i was using vodafone network. People suggest me airtrl for better network but there is worst and pathetic network on the ghaziabaad u. P.

                    For specially ghaziabaad (Uttar pradesh) people don't choose this network because when you choose this network you are not able to book any single internet things.

                    I am also following up the customer care of airtel since 15 days and they daily tell me your query resolve in 14th july but still there is not any progress.
                    Also i connect the airtel nodalofficer for the same and i got i surprise from them she says it will take again 45 days more due to tower maintenance

                    Hahaha lol great job airtel i am paying my monthly rental and all the bills but still i am unable to use my data and most of time my network showing busy when someones call me.

                    Mobile no. [protected]
                    Aug 19, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 16, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 13 July 2017 .

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jul 19, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 13 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Hello KarishmaChauhan,

                    Don't draft a fake mails and promises there is not any response from Airtel still i am facing network related problems.

                    Legal notice is ready for bhartiairtel ltd
                    The same problem facing me also worst network and fake promises received by customer care executive network is always not reachable and internet data not working
                    Great ...

                    I feel sham on myself when i choose the airtel bharti network.

                    No network found also same problem when someone calls me my network says the mobile is out of covered area after some time i got missed call msz for the same.

                    My No. :- [protected]
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Halima.Allauthin
                      Jul 13, 2017
                      Report
                      Copy

                      Address: Chennai, Tamil Nadu
                      Website: www.airtel.in/Prepaid/Recharge

                      I have recharge my sister and friend. That number is [protected] and [protected] . My recharges status showed Unsuccessful but amount deducted from my Indian bank account. I want refund (Total amount 618) .My recharges done by 09/07/2016 on Saturday .still not got my refund.
                      Jul 13, 2017
                      Updated by Halima.Allauthin
                      I have recharge my sister and friend. That number is [protected] and [protected] . My recharges status showed Unsuccessful but amount deducted from my Indian bank account. I want refund (Total amount 618) .My recharges done by 09/07/2016 on Saturday .still not got my refund. ( This amount is huge amount 618)
                      I tried to pay 399 to get the offer .
                      The amount equal to 399 have been deducted from my account twice but no recharge was done, it stated failed but my account has been deducted with 399 twice.
                      I would like you to refund the amount ( 399 + 399 ) Asap please . It's been more that 10-12 days .
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        suny07
                        from Kolkata, West Bengal
                        Jul 13, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Unblock request 8902188353 payment bank case no 556790

                        Address: 712136

                        I would like to inform you that my account - [protected] till blocked. As per mail in your side is that within 2 working day my account is unblocked but the problem is that till now my account is blocked. I have already send you all related document on 10/07/2017. Can you tell me when my account is unblocked. I have 5078/- rs.in my account and i have some of my emi & bill payment in urgent basis. My humble request you that please unblock my...
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy
                        S
                        Selvaganapathi Muthu
                        from Mannarakkat, Kerala
                        Jul 13, 2017
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu
                        Website: consumercomplaints.com

                        I've recharged my account with 349 offer on June 29, 2017 for 28 days.But yesterday onwards I can't make calls by my sim.please look into the matter and do needful.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dhurjati Choudhury
                          from Haflong, Assam
                          Jul 13, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Khordha, Odisha, 788710
                          Website: www.airtel.in

                          Dear sir,
                          My daughter miss ruchira choudhury a student of final year b. Tech of kiit university patia bhubaneswar. She is having one prepaid mobile bearing no. [protected] issued by air-tel authority at the time of her admission in the year 2014, which is still in operation.
                          Now, she requires a sim verification certificate from the service provider for police verification vis-a-vis issuance of passport.
                          Please send it to me via e-mail : [protected]@yahoo.co.in or
                          [protected]@rediffmail.com
                          Matter urgent
                          Dhurjati choudhury, f/o ruchira choudhury
                          Aug 20, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 13, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 13 July 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jul 19, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 13 July 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Recharge of 29 june of Rs 77 and Rs 99 not refunded and today also recharge Rs 349 for my phone [protected] not received my amt for received is cut from my saving and received my airtel then why mobil is not recharge
                          Hi Dear Sir,

                          I am not able to recieve SMS
                          from 3days
                          Dear sir,
                          There are many problems with mobile signals. We receive very week internet signal or no signal. A new mobile tower is required at my village for good and strong 4g signal. We are facing froblems in chating, browsing, downloading and calling also.
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kartel
                            Jul 13, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500049
                            Website: www.airtel.in

                            Since the day of installation, my airtel wifi is getting frequently disconnected. The customer care/technicians are dragging the issue too much unnecessarily. They promised to send a technician every time they call me, but nobody arrives. It has been about 2 months till now and i still have the problem. Also, they promised on phone that the router they will provide will give wifi to our entire house. But, the radius of the wifi is very limited. Now, they deny their promise about the radius.

                            The technician that came for service told that "nobody is ready to come to my house to solve the problem because they feel that the problem doesn't exist". 3 of my complaints were wrongly closed with the reason "problem solved" without my consent.. I have paid inr 2415 as an advance for 3 months. I want to claim a compensation of inr 500000 so that no other customer would face this agony in future. At least one person, for every 2 days, has called me about the problem and i spoke to them. Also, i updated them the daily status via mail.

                            The customer care people say that they are trying to solve the problem but blame my unavailability at home during the weekdays. They have wasted 2 months of time and now ask me to stay home without going to the office. This is ridiculous. There are a lot of other irrational things they have done. I can provide proofs of everything in a meeting.

                            I have raised a consumer complaint already in http://consumerhelpline.gov.in. but, the airtel agent wrote his explanation as below and closed the complaint.

                            "customer's complaint regarding poor network coverage and connectivity issue. As checked, partial network coverage area and the best possible network as on date. Feedback taken on low coverage, address noted and forwarded for future planning. Tried to contact the customer on call but there was no response. Customer not contactable. Case closed."

                            I am surprised to see this reply but am unable to reopen the complaint. I am sure he/she may not have tried to know anything about my problem but are just escaping. I am shocked about how a company can close a consumer complaint in the first place. I have also approached the airtel office and submitted a hand written complaint.

                            If this complaint is closed by stating any of such lame reasons, i would take to the social/tele/print media and question the reputation of the company by publishing the facts.
                            Aug 31, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 20, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 13 July 2017 .

                            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jul 27, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 13 July 2017 .

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Aug 01, 2017
                            Updated by Kartel
                            No, your resolution does not work at my end. I received two suggestions from Airtel's side.
                            1. To shift the place of the router nearer to my bedroom
                            2. To upgrade my router to a higher version (on my cost).

                            I do not want to choose option 1 because, I have observed the problem even when my apple iphone is just near the router. So, it doesn't make any difference for me even after the router's position is changed.

                            I do not want to choose option 2 because, the same router, standing at the same place, has worked pretty well for at least 15 days, until its firmware was changed by a technician.

                            Furthermore, the technician who checked the router confirmed that Apple devices follow high security protocols. But, the current router does not provide them. Also, he confirmed that he received other complaints that apple phones above iphone 4s are not able to connect to wifi using this router.

                            Based on all of the above reasons, I can say that the resolutions given by airtel did not work.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kirandeepu K
                              from Chennai, Tamil Nadu
                              Jul 13, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 600043

                              I have called customer care on 6th july 2017 regarding the payment i have made, which is rs.18243 instead of rs.1823, i was not given proper instruction and later on enquiry on 7th july only i came to know that i had to send mail to 121 for the refund which was not mentioned on my previous days call. Later on i got mail by 8th july that refund amount will be credited within 4 working days. Today upon call customer care people are telling again i need to wait 7 days for refund. And my complaint was taken only on 8th july even after raising concern on 6th july. I'm in need of immediate bank transactions to be done and running out of money.
                              Kindly do the needful at the earliest and proper action for the negligence.
                              Aug 19, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 13, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 13 July 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jul 19, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 13 July 2017 .

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              As I mentioned above I had recharged my number with 399 but it has deducted twice in my so I had paid ₹ 698 please help me to get my 399 back.
                              Hi, this is Nayana pradhan from chennai having my prepaid Airtel connection no-[protected]... My phone have been stolen from past 1 week...i would request the Airtel team to block the number and please forward the upcoming procedure to get a sim on the same existing number
                              How to i know my puk code [protected]
                              Agent
                              Helpful
                              Found this helpful?
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vamsi@95
                                from Bengaluru, Karnataka
                                Jul 13, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 560043

                                Hi team,

                                I requested airtel to port my present number to airtel karnataka, but no progress is happening after taking documents and no updates is getting from any service executives. When i called them, their phones are busy and they are not calling me back. Any way how this can be sorted out?

                                I already have 2 sims of airtel with no use for the same porting purpose.

                                I would not prefer anyone later to go for airtel if this is the service providing
                                Aug 19, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Jul 13, 2017
                                Bashi Riyadh's response
                                My sim blok
                                Verified Support
                                Jul 19, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 13 July 2017 .

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Blok
                                I want the information about eamcet second counseling real dates of 2017
                                please tell me the truth
                                I m prashant please deactivate my noumber [protected]
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  meetbala.4u
                                  from Bengaluru, Karnataka
                                  Jul 13, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 560034

                                  Respected sir/madam,

                                  Very poor airtel mobile signal/network — 2g & 3g & 4g at my home in center of bangalore city.

                                  Not able to receive calls / not able to call anyone for the last 1 year. Please help me...

                                  Pin: 560034 (Complete address given below)

                                  I have been facing the week/poor quality of airtel mobile signal strength at my address for more than 1 year now in center of bangalore city. I am the user of airtel broadband, airtel digital tv, postpaid, prepaid for more than 10 years now. But recently due to very low signal at my house, i disconnected my postpaid connection (Postpaid data card no: [protected]) due to this very poor signal strength of airtel at my home. Please install the airtel signal boosters asap near to my area/house. Otherwise i am thinking to move away from airtel. All of my relatives/friends/colleagues complaining me that they are not able to reach my mobile always due to bad signal. Please help me!!!

                                  House address:

                                  No. 176, 1st floor, 2nd avenue,
                                  Teachers colony,
                                  Koramangala 1st block,
                                  Bangalore - 560034.
                                  Land mark: behind ganapa indane gas agency.

                                  Mobile: [protected]
                                  Alt mobile: [protected]

                                  Thanks,
                                  Balasubramanian cinnusamy
                                  Aug 20, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 13, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 13 July 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 19, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 13 July 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sudhanshu Daswaar
                                    from Sri Ganganagar, Rajasthan
                                    Jul 13, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bareilly, Uttar Pradesh, 243401

                                    Plz call me 399 pack is not work in my [protected] after one day mene kal 399 bahubali pack karaya tha jisme kal muje 1 gb mil gayi par aaj nhi mili plz solve my problem mene costumer care call bhi ki 198;121 dono par call bhi ki par kisi officer se bat nhi ho payi so plz help me and solve my problem i think bahubali 399 pack is fake pack very poor service?
                                    Aug 28, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 13, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 13 July 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jul 27, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 13 July 2017 .

                                    We tried calling you multiple times to get additional details to enable us to address your concern.
                                    However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pjay29
                                      from Hyderabad, Telangana
                                      Jul 13, 2017
                                      Report
                                      Copy

                                      Address: 380054

                                      Hi there,

                                      I am Pranav Jani. Due to loss of the mobile, please block the simcard of the phone number :[protected]

                                      Please send me the confirmation on[protected]

                                      Thank you.

                                      Regards
                                      Pranav Jani
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit