Airtel Complaints & Reviews

I've raised uncountable complaints yet i haven't received my phone. You guys told me that i'll get my phone by 24th july. Where is it? First you people misuse my phone by accessing my profile on facebook, whatsapp, gmail, instagram. Then book cabs on my name through my phone. Then go through my photos, notes, messages and everything. Then you people have audacity to tell me that "madam you don't trust us"... How the hell can i trust you???

You guys have kept my phone and using it continuously and there's no reply on my complaints!!! Why is that so???

Give my phone back! There's a limit of misusing something and you people have crossed your limits. I want all the money back where your employee used my data-pack for using cabs for him in ola and i also need my money which ola company has charged me because your employee was using it. I want compensation for what you guys have put me through from past 2 months!

You people have pathetic service. And now i can expect a reply with a canned responses. Stop irritating me and give my phone back!!!

Dea guy team,

My sim corresponding mobile no is [protected]. The number initially belonged to vodafone - chennai area and it was ported to airtel - jharkand on july 2016. The sim was active until 15th july 2017 morning.

Actually due to sim loss post that, i had deactivated the sim and received the same number from lalpur airtel store in ranchi and tried to activate it on 30th july. However my sim is not being detected at all. When i had called the customer care they informed me that, this sim is a vodafone no and they were refusing to register a complain and assured me a call back within 4 hrs which i never got.

It's extremely shocking to see that mobile number being operated for one year and customer care representative telling sim do not belong to the mobile carrier. I'm extremely shocked with the response of the sim and this being my primary no i'm cut off from all my contacts.

I kindly request you to assist me with this issue

Name - nithya
Alternate contact no - [protected]
Mobile no (Airtel) - [protected]
Registered sim name - nithya g

Regards
Nithya

It has been lost
[protected] postpaid please deactivate it. I think someone is missusing the number. Please help me out¡ i want my no. To ne deactivated by today only...
It is neing missused. And my family member are getting mischiveous messages from this number. They are thinking that i am using suvh abusing language. Pleaze help me out as soon as possible.

Hi, i had recently ported into airtel but after inserting sim i did rs 50 recharge i am able to do calls but not able to receive any messages on my number recently ported to karnataka circle plz resolve when i call sustomer care they are telling we are escalating nthing more than that, not able to use any bank and all otp

This is sathienthira from chennai, i already gave 3 complaints against airtel for asking money disconnected time, but they did not contact with me, even when i write email they not replay, but closing the case by saying trying to contact with me unable reach, am clearly saying that u can write to my email why they don't do so, why again & again telling lie many time, if they want money they can beg door to door as a beggar rather than doing like this no one cheating money minned company is airtel
We need new bill only the period o[censored]sing not for disconnected time
We doug business through this number most of my business peoples having this number my bank connected to this number unable to do any online transecting
Our kind request is we need money from airtel one crore money as a compensation
Thanking you
Do the need full i will not stop until get justice to my problems i will write to home for human rights head office jeneva

I am having 25 nos airtel connection in my company and in person. I have shifted to my new house at # 35, air force enclave, dhakoli, zirakpur on 3rd july, 2017. I observed that there was no signal in side the house. I lodged the complaint twice on 121 which were acknowledged however closed without resolving. I lodged the complaint 3rd time 5 days back. The staff from airtel visited and confirmed that there is no signal in my house. I was informed the upgradation is required to be done, however no time was defined for this purpose.
No tangible and satisfactory reply have been given by the senior executive. I have requested to acknowledge the complaint and conversation which was denied.
If i donot get any time limit for resolving the problem, i would like to deport my numbers to vodafone which has excellent connectivity.
Pardeep sharma,
Chief executive officer,
Him agro food corporation
[protected]

I have recharged 399, according to offer benefit is UL Local/STD calls, 1GB/day, 100 messages/day and 70 days validity, i have confirmed 2 times before recharge and not getting benefit i called and registered compliant but it's not resolved, complaint no.is CMBNR[protected].
Plz me on this ASAP

Today 30/07/2017 I refill my account with 399 recharge bt it shows that you have not sufficient aamount in your account.it is request to you resolve my problem.
I have made a call then it show that you have zero balance in your account so it creates inconvenience for me so it is requested to you to resolve my problem as soon as possible

Please be informed that i have recharged rs.148/- on today i. E., 30.07.2017 thru online as offer from airtel website shows that unlimited local calls + std and 1 gb per day..

Hence, i have done accordingly the recharge but i did not get unlimited local calls as well std as mentioned in the offer

It happened many occasions even i recharged rs.9/- which has rs.0.30 per call for 27 days

This is also not recharged as per offer in fact 4 days only shows in my account instead of 27 days

Iam frustrated and do necessary credit to my account immediately

R. Thiyagarajan

[protected]

Hi team,

My no airtel post paid [protected], which was deactive on july. This is my primary number which was registered for my personal uses.
In this number some amount was laying as dispute, and extra charges
Which your team has promised to reversed. But no body has bothered to reverse since last four months. As per your billing amount 6890 i have to pay for three month.in which i have charged some additional amount like data uses, booster packs etc which i have not activated but u have charged.

Apart from that i got a mail to pay 4200, on which i have paid 1000 on 8th july but they have not activated my no nor reversed the charges.

When i call to your customer care help line no body willing to file a complaint also they don't want solution. They only argue and they don't know how to behave with customer. A mnc company also having a market leader in telecome sector but unprofessional behaviour by your team which was not expected.

Awaiting for your positive response with a solution at the earliest.

Thanks and regards

Narayan kumar sahu
[protected]
[protected]@gmail.com

I'm Ramesh Prasad bay a duplicate sime of my number [protected].but not activet till today. I went two times about it.
Please do something about it quickly.
Thank
30/07/17

Last few days you have activated some services on my Airtel card e.g. Lifestyle service, Tiny TV, Video parlor, Celeb zone, Celebrity Wellness Mall etc. so these services i was loss my recharge amount approximate Rs. 215. So you are requested please to compensate this amount.

Regards,
Dinesh

I am a prepaid user in Kolkata.

After I took a replacement sim and did twice as the first time they said the set is damaged and when I showed the sim of another provider works just fine they said sim is damages and to get another replacement sim.

The problem is I am not receiving messages or able to send any.

In feb2017 my brother paid for airtel tv connection and connection was installed by an engineer in my old parents presence.
There was no dish antenna installed by airtel engineer. He just gave us new airtel box with card inside and remote control.
Connected this box to the existing dish tv antenna which was installed by different company 6 years ago.
In this my parents paid for new complete connection but never got complete kit delivered. 10 meter wire and dish antenna was missing at that time.
In may 2017 i paid for multi connection and it was 2000 inr in advance for year.
Again wire was connected to the dish antenna which was not installed by airtel.
Basically we found all this information about dish antenna on 20 june 2017, an engineer visited to sort out no signal problem.
He told us dish antenna is not working properly that's why signal is weak. Dish antenna needs to be replaced. I said it's just 4 months ago we got new antenna installed up there. When i went up on roof, found there is none dish antenna belongs to airtel.
I tried to explain this matter by raising complaints to cc, local dealer, nodal and all top management but never got resolution.
They are asking to pay again for the stuff i never delivered at my premises.

Me and my has two airtel dth connections at home without airtel dish antenna.
Photo attached as a proof.
Paid money proof picture taken from my airtel app.

Customer id :[protected]-001
Second connection : [protected]-002

Contact no : [protected]

Network problems & mobile data not working properly. The network is very slow. It does not work properly neither at home nor at office. This is very irritating and creates problem whenever i need it. I have already complaint in airtel a lot of times but they have not resolved the problem yet. I use 4g mobile and pay according to the same but don't get any speed comparable to 4g plz resolve my problem

I am getting vulgar calls and messages from [protected]

I am married women sir please help me from this rascal he's talk about physical relationship with him please help me sir

I want some neccessary steps to be taken against this person.

He's said "tuze jo ukhadna hai ukhad ye sim card bina documents ka hai"

It means that's fraud sim card
We can't expect from Airtel

And please delete the what's app account from this same no. Please sir

I had ported from idea to airtel recently, the service centre guy asked rs.100 and also told that it is only for porting and the sim wont have any recharge value, later i saw on back of the sim card package, there is not price mentioned, in this case both the service center and company are fraud, i tired to contact airtel through existing airtel customer number but i could not talk to them by any means, there is no response for my email also, this kind of frauds should not be spared so please take action

There is no option in customer care number to talk directly to customer care executive, every time i call in the customer care number it is directed to some options not relevant to my query and there is no way to contact an executive speak to him /her about my query. Even in the airtel app there is no option of contacting customer care executive. Google search also does not provide any proper customer care number to contact customer care executive.

There is no option to cancel recharge in airtel
I've recharged of rs 399 to [protected] but it recharged to my other number [protected] via airtel app
Both numbers are registered on airtel app

I tried to get it resolved by customer service but it didn't help.

So my concern is to cancel recharge as i want that for another number but it recharged to different number.

Please resolve it asap

Regarding refund issue

I paid money for new broad band connection and no feasibility in our location. So we applied for refund.. Then i got a cheque with mistaken in name.. So am unable to claim cheque amount.. So we request u for change the name in cheque and send again..

For that name change option they send procedure further name was corrected to sreeramdas subramanyam.. For claim the refund we need a new cheque with corrected name..

I have sent lots of mails regarding the issue.. Lost patience.. Please look in to this case solve as possible..

They wantedly send incorrectly named check.. And they are cheating people..
Totally it has been completed 60 days from which i paid..
Every time different people calling and seeking another 5 days for resolving issue.. Not one solved it.

Worstest network and customer care.. I never encourage airtel to others.
Not responding properly at all

Same repeating