Airtel Complaints & Reviews

Hi,

I recharged my airtel prepaid number on 24th july 2017, on that day airtel was offering unlimited calls and 1. Gb per day for 84days. After recharge i am not getting 3g/4g data after 3days days. I complained the issue by calling airtel customer care and airtel completely ignoring my complaint.

If airtel is providing only the data for 3 days why would i recharge with rs.399? I completely dissatisfied with your service. If you can't promised services why do you advertise in media and then cheat customers.

Airtel region: karnataka

Sir,
I am mohd. Arif khan from firozabad in up. My airtel mobile number [protected] which is almost 10 years old number and i have been continously using this since last 10 years. Previously it was ported from bsnl to tata docome and from last 6 months, it was ported to airtel. I was using it as well but suddenly 2 days ago my airtel mobile number [protected] was deactivated without any pre information to me regarding to such deactivation. I did not commit any wrong step like abusive calls or messages however without any reason my this airtel number [protected] was deactivated.
And when i called several times to airtel customer care every time they are giving different excuses. But my number is still not reactivated. I also went to airtel office in my city firozabad in up but all of my steps were proved as wild goose chase. I also just talked to airtel customer care they told me that your number won't be activated now.
Sir it is my 10 years old number to which i don't want to loose and also don't want to ignore further important future calls to my this airtel number
So please get my problem resolved soon as soon as possible.
Else this matter will be taken to court soon
Please rectify my this problem soon and activate my airtel number [protected]
Thanks!

Contact person: mohd. Arif khan
Airtel number to be resolved: [protected]
Contact: [protected]
City: firozabad (Up)

My mobile services is bard due to unpaid amount of my old mobile no. [protected]. Because i have some critical financial problems.

As discussed with your airtel collection team, i have deposited full and final amount 1800. After confirmation mail from airtel.

After deposited amount my mobile services not start by airtel team. And no any response on telephone.

Sir
Don't send any unneccessry message from airtel (Today i receive 4 msg after
9.00 pm). Pls stop this kind of msg. I have been receiving messages saying that they have received my acknowledgment to change my number to another number but according to my knowledge i havent sent any kind of mail. So i dont need any activation of new number to my sim. Urgently take care this matter as soon as you can.
By
[protected].

Hi,
I am using airtel mobile for last 10 years and in my new office, i don't have airtel network (Egl campus, bangalore) and not able to receive any calls in my office at all. Now i have bought new bsnl number and wanted to forward my airtel calls to bsnl. I have registered for call forwarding option by calling *21* (Number)# and message says "successfully registered" but call forward doesn't forward to my bsnl number.

This is actually frustrating.

As i am reaching office around 10 am, please don't try to call me after 10 am and sending me a message stating that my mobile is not reachable.

Absolutely it will not be reachable because airtel doesn't work @ my office.

We are facing this network issue for almost 6 months and i am tired following or raising concerns with airtel.

Awaiting your response airtel!!!

I have lost my sim card. I want to block my number. I want to block my sim card number [protected]. And want to issue new sim card. Today evening i have lost my sim card which is conpamny postpaid card ganapati motors bhilai chattisgarh. Please block my card as soon as possible. This card registered with ganapati motors bhilai. And issued me as a employee. Please block this card as soon as possible

Date -31.07.2017 @ 6.30 pm My Air Tel number is [protected].
I am using this airtel number more than 10 years.

I have checked offer to my mobile by dialing *121# on and it showed
'95-22000 L+S M Sec' on 31.07.2017 @ 6.30 pm

Accordingly I have recharged Rs 95/- at @ 7 pm

While showing offer no where validity is mentioned (see screenshot image) and it presumed that validity is unlimited and hence I recharged and after recharge message is validity of 10 days.

My complaint is ...
Offer showing incomplete information by not mentioning validity and furnishing incomplete information is one of the way of cheating the customer.

I have contacted customer care executive by dialing 121 @ 7.30 pm on the same day. Their way of communication is very rude.

Desirable solution - Kindly do the needful for extending validity for 28 days or more instead of 10 days. As my communication talk time for this mobile is not upto 22000 sec.

Hope that you will consider it positively.

Thanking You,

Prof Sunil Chikurde

Dear sir /mam,
I'm thulasi priya, living in, sanjeevarayanpet salem, tamilnadu.
My phone number is [protected].
My nearest airtel store opp to marriamman koil, sanjeevarayanpet, salem-636006, tamilnadu. Today i went to link my aadhar number to the store they charge rs. 10/- per aadhar number for linking the phone which is informed to be free of cost. They are deceiving the public for money, it's highly condemned. Kindly take necessary action against such stores.
Expecting n believing necessary actions will be taken.

Hi
Sir iam from Karnataka Mysore my name is Deepak I had recharge on Sunday @ 12.30 pm 558 recharge by debit card amount and last 2 months all channels what I requested​ south pack then it's was amount is 477 when I calld costumer care not responsible properly.and some chanel's is not activated sir balance showing 150 rs 31/7/17 but I was recharge on 30/7/17 I sending photo copy sir

Hi team,
I am not getting any sms on my airtel number [protected]. I had called with customer care but they said that your compliant is registered and you will get get sms after 42 hrs of complaint. But still i'm not getting any sms for authentication. I'm getting trouble for transferring money from bank account, paytm otp's etc. Kindly take it on priority. Kindly resolve it asap.
Since last 1month im not getting otp etc for further processess.
Kindly resolve it on priority.

I would like to changetchange the ownership of my sim card but no one is responding .
I bought this sim on others ownershipbut now I am capable to take ownership myself. As per given information I want to change the ownership of the no [protected] who is on others name
And I am eligible to get ownership so I want to change it imidiatly.
Thanks

Dear sir
[protected] call me n say me my Vodafone no. [protected]
You port in airtel
N no. Start in 2 days but no. Not start
I call on [protected] he was saying sorry my friend give the wrong information
So plzzz tell me what is this

I am not receiving any incoming calls on my airtel sim card with mob. No. [protected]. It has been 2 weeks since the problem and i have not received any reply from the airtel customer care. Please resolve this issue as fast as possible. I have faced a lot of problem because of this issue. Didn't expected such a poor service from one of the largest mobile service providers in india.

Replaced my broken sim with new sim on 29 july 17 and was said that sms will start after 48 hrs but yet not started. I have restarted my mobile d checked all the settings of phone.. Also tried to contact via calls on 121 but not reached to any customer care executive. Plz resolve this issue or gjve me a right solution to this or otherwise i have to switch to other company..

Dear sir/mam,

Myself basant kumar chakravortty working in dainik jagran group in ranchi. I am using airtel postpaid connection [protected], but due to poor customer resonances/tariff related issue/wrong billing therefore i want ot migrate it from postpaid to prepaid, regarding this issue i had visited several times at airtel store and also given written email for the same but airtel denied to accept therefore request you to kindly look into this matter.

Regards,
Basant
[protected]

Our airtel 4g no. Is [protected] purchased from airtel office at sunder nagar branch, ldh from 2 weeks ago this modem is not work. I took it to my nearest where we purchased but madam who behave me in rough words mob no. Is [protected] and say to replace it from another office. But there airtel office not any work so i call no.[protected] for 2 hours but she didn't any reply. At last after 2 hours i back to sunder nagar and tell about. But she talk me roughly words. So i stopped my number

My number got ported out from other network to airtel in 22 july but still my sim is still not activated when i call customer care there are some technical issue but they are not specifying anything so please take necessary action airtel for cheating a customer and when i call today they are telling it will take 48 hours more.

I have been using airtel postpaid with corporate offer amounts to 499 and extra 18% tax being charged. For month of july 2017, i have received a bill of 1092/-. I called airtel customer care multiple times (1st, 5th, 11th, 22nd, 25th, 29th, 30th, 31st) in month of july. They say extra charged due to some unwanted services they activated+its tax+late payment fee.

1. I haven't activated those special services. Why were these added?
2. I have been calling airtel from 1st day of july, why was i charged late payment fee?

During all these calls, they say they will waive all extra charges and adjust bill to original plan with taxes. Till date (31st july 2017), no such adjustment happened. I am loosing my peace of mind over these irresponsible customer care operators. They don't correct their mistakes and shout at me when ever i call them. It is true that i lost control while talking to them during recent calls during last few calls but my problem is such that, i don't get this waiver, i don't pay bill. I actually want to pay the bill and walk of this hellish network (No signals, no respect, no peace of mind) to other provider but they are not letting me to.

If anybody who can listen to my call for help please help me.

This is to inform that i have lost my Airtel Mobile SIM Bearing mobile No [protected] anywhere in train from tamkuhi road to gorakhpur But unfortunatly i have not get any chance to Block the sim card
So Kindly Block the Number regarding and inform me to my No [protected].

Kindly look in to the matter

Please refer to complaint id 1638689
Previously when i complaint against slow net they contact me and said that i have to replace sim for which airtel store charged 30₹ i have done all things but problem is still there
They are neither solving nor telling the issue their consumer representative are not giving proper reply
So strict action towards airtel should be taken its almost 20 days but problem is still there