Airtel Complaints & Reviews

From middle of may 2017 airtel has stopped 4g in my area, jolaibari. From then 3g and even 2g is also in worst position. It connects on 3g but no data is been transferred. I personally contacted with tm, zsm, and zbm too, but in vain. They are very much illiterate about thr issue. My most of the business runs on internet. I have recharged ₹1498 in 3 airtel numbers for internet for 1 year. Now my time and money both are running out.

Now my issue is that, who will l bear the loss of my business.

I lost my sim and brought a new sim and contacted the customer care and they are giving importance to the customer situation rather they standing on their own company plans i need o[censored]rgent in receiving msg in 2 hours so plz help me provide the msg service within 2 hrs my airtel no is [protected]

Poor network
Call drop
Ur 3g/4g working like 1g
Taking more than 5 minutes to open google homepage
Please refund my 349 rupyees for this # 3g
Totally waste of money by recharging data pack of airtel
Your website showing excellent data range which is totally wrong
Please check screenshot for ur reference see the signal in screenshot

I have airtel 3g sim. I have visited the nearby airtel store in the address pn road, miller stop, tirupur to get the 4g sim and they have charged me rs.50- but did not have me any bill. Even in other local retail shop they have only asked for rs.20-. Where i can complaint about this fraud. Even they refused me to tag my aadhar number with my sim by saying network busy. But in outside retailer is always ready to do the same and asked for rs.20-. Being a physically challenged person i am not able to go to the shop frequently to update my aadhar. Money minded people like this airtel shop should know about this.

Hi sir, i am from kamalamarri village which comes under chimala cheruvu palli panchayat. We were living 5000 people in our panchayat. We don't any cell network in our area, how can we meet the digital india initiation. We don't any online ration facility due to no network in my village. We are not far away from the world we are just 10km from the manual head quarter galiveedu and just 20km away from constitution head quarter rayachoty. I need your help on this sir to construct a tower.in our village every one educated and doing jobs in governnent, doctor, private, military sector. When ever we visited our village we had lot of issues to connect to the world or government. I recently got married really i faced a lot of issues due to having no network, bridegroom not accepted to get marriage at my home, it almost went to cancellation and quarrel happened. I finally got married at my home but really we faced the problems which can't explain in words. All the works gone twice due to no network in the village sir. Lot of people died due to no network and we unable to call ambulance. We are far away from the world. I am ready to give land and security if the government ready to help us by giving a cell tower to my village. We don't have any networks as of now. We tried to contact airtel no use of now. Please help our village sir.

Dear sir,
This is to bring to your kind information, that i, phoolchand, lalitpur lost sim with no. [protected] in bhopal. I therefore request you to please block my sim card and give me details of how to reissue another sim card of this same no.in my email id [protected]@gmail.com.
Please contact me in no. [protected] or mail me as soon as u block the sim. For this kind act of yours, i shall be grateful to you.
Thanking you,
Yours faithfully,
Phoolchand.

I had purchased an airtel sim no.[protected] while i posted in delhi in 2008. Then i posted to calcutta in dec 2016. On 21 dec 2016, i lost my mobile nokia 'asha' with airtel delhi's sim no. [protected] while enroute from bandle to howrah rly station. Immediately, i tried to trace out the phone by calls but it was switch off by someone. Then i call customer care to block the sim. They showing inability to block as my calling sim is calcutta zone and i have no any other delhi's sim. On 11 jul 2017, suddenly i call that number and observed that someone use this sim illegally. Hence i request to block this sim immediately under intimation to me, please.
Contact no. [protected], e-mail [protected]@yahoo.com
Name - sandip paramanik

Mobile number= [protected]
transaction id=[protected]
wrong recharge amount=149
correct recharnge =100

would like refund if not possible then do correct recharge

My airtel payments account is blocked for account no [protected] for the last few days and i am not able to re-genarate my mpin by providing the personal details required from me, hence please arrange for resetting my mpin or call me back immediately as i need to reload money in my account as the same has been blocked by the company and i am unable to reload money nor rechrage any of my accounts....

Today i have recharged my mobile with 350 rupyees data pack with 28 gb 3g speed. Before recharging i have checked data range in this area from online website of airtel it's showing good range on website. But it's not true airtel is providing wrong information on website (www.airtel.in/open network). Please take some immediate action against such companies.net is running too slow. It's taking 2 minutes to open google homepage. Please check screenshot for signal not getting more than 2 signal. Even i have tried to use net in dlf it park chandigarh same problem net is too slow

I have opted for Airtel broadband connection and i have paid 3400 rs after 2 months Airtel said this is not feasible in my area and i havent received money yet. This is pathetic service, without checking feasibilty why they have to accept money.

This is very worst user experience.

Regards
Raghu

1. This is to intimate that my device claim was rejected on 27 jun 2017 and i was told by airtel representative that my mobile set will be delivered in two days. But beyond my imagination, my mobile set is not delivered till now. There is no response on your customer care no 121.in fact after multiple trials of calling on 121, i could not find out which option to select for airtel secure or to talk to your customer care representative.

2. I have called six times to oneassist. Till 7 july 2017 they told me that my device will be delivered in one-two days. Now oneassist is saying that they could not provide any update on this and this is the responsibility of airtel.

3. Firstly my claim is rejected without siting any particular reason. Secondly my mobile is not returned till date, its been around a month. What an atrocious service by airtel. I don't know about oneassist but i am using airtel services for years. I have never seen such poor state of affairs till now.

4. Kindly deliver my mobile on updated address at the earliest.

Thankyou

Regards
Sudhir dhar dwivedi

I have deposited rs 11, 000/ on 31.03.2017 but till today deposited amount not showing in my mobile number. I have complain several times regarding this amount but problem yet not be solved. Lastly i will be lodge rti against your company. My mobile number is [protected]. I complaint several times in local airtel office, which properitor name is mr. Sharad kumar but not taking any response from their side.

My phone and sim works on 4g. Few days ago i had put the 399 pack for 70 days. Ive used this offer before also. And it had no problem. But now my data isn't working at all. It works on 2g network when i've paid for 4g network. I've got my phone checked it has no problem. I've tried calling on a 121 and tried complaining and it never works. This is very disappointing.

From: neeraj srivastava
96/8a, civil lines, jhansi, up, india phone: [protected], [protected] email:[protected]@gmail.com
Sir,
I have a connection of airtel digital tv id no [protected] at civil lines jhansi up east circle, on 29th june my tv shows no signal i contacted airtel digital tv office they send a technician he told me that your settop box is not working i say it is on garantee but he refuse and charged rs. 350/- for that after the same day once again my tv shows no signal i contacted many times today he came and took away that settop box so i am in great hardship and feels cheated by the local airtel authorityes and from 29th june to till now i am without tv kindly pursu my matter as no one lisining me as i registerd complaint twice of airtel voice system at last i am helpless and thinking to diversify any other brodecaster so help me please and inquiry the matter for charging rs. 350/- in garantee period also.
Thanking you

Neeraj srivastava
Date:[protected]

I had done a recharge on 5th july 2017 of rs799 but benrfit of this recgarge is not given by company till date. I told many time company customer care but my problem is not resolved. I told customer care on 6th july ref no - [protected] they told that it takes 72hrs to resolve after 72hours i call back but no response given they said for 24hrs more to resolve, when after 24hrs i call back they told more 48hrs to resolve the problem

Hi team,

I have taken the plan of 499, but every month i was charged for the bill of 800-900 rs. Since i have opt for the option of portability, i have recevied call from customer and he told me that since december i was paying 150 extra for 500 mb data usage charges.

This plan was activated my clicking on some pop up button, which i was not aware of. Neither i had received any confirmation call, message or email from airtel to activate this plan.

So how come without my permission you can charge me or active any plan??
After filing this complain again and again airtel is not ready to levied the charges and want me to pay for the whole amount. Can you please help me with this issue

Dear sir,
My self subrata santra & working at the wesman engg co pvt ltd. As per airtel's telephone, it was offered that my existing tata modem will be replaced by airtel modem at free of cost.in that way, i got the data card sim & no. Is [protected] on 24.06.2017. After that daily assurance on telephone that your modem will be reached at you immediately.
But unfortunately not getting the modem still now. I don't know why your team is giving wrong information & wrong assurance & wastage our time.
It is requested to bring back my sim card & return my documents.
I am getting the tale-phone call from airtel representative as follows:
1. [protected] (Mrs/miss piu...)
2.[protected] & [protected] (Mr soumya deep...)
With regards,

Subrata santra

Dear sir,
Despite repeated request you have forcefully shifting my billing from paper to e billing for my mobile no [protected]. Regarding this issue, we have talked several times to customer care but to no avail. This is my last warning to airtel to kindly put me in paper billing system and ensure that it is not changed without my consent. If you will not send the paper bill, i will port my no. To other operator. This is my final warning.

Kindly also ensure paper billing for my new post paid data card no[protected].

I am unable to contact airtel customer care. Presently no option is available to talk to customer care executive. No mail is available to send complaint.

We have a dth service bearing number [protected]. We have been complaining since last 2 months for the services

We have informed you yesterday to disconnect our services with immediate effect since we are not getting satisfactory solution to the problem.

Every other day, new person calls us and informs us that he will escalate the matter to top management. We don't know where the hell is this top management sitting that they cant conclude a petty matter like this.

Will you please ask your ahmedabad team to stop calling us and harrassing us for this matter now if the set top box cant be changed.

We have just now placed a request to ms hiral on your ahmedabad, call center for cancellation of services. She said that she will transfer the line to her higher authority but line is not being transferred. So we could not get the request number. The girl hiral is bluntly not transferring the phone now

We are very sorry and ashamed for the tactics your staf[censored]ses to harass the customers. How long would a customer hold a phone to talk to the bosses of the girls.

Our services are still valid till 28th january 2018

We are just fed up of the services and want to do nothing but discontinue the services. Please initiate the required action immediately.