Airtel Complaints & Reviews

Plz kindly solve my problem soon, i m an employeee & since last 4days my moble is under network problem kindly do something to get the best network range.
I stay near mohd ali rd only that too the netwok is very low & weak.
Solve it soon

Sir plz kindly note my complaint urgently & try to solve it as soon as possible.Since last 4 days my mobile has be under network problem as i m an employee my calls has are very important.I request to uuu plz urgently take some action on my complaint.

I am [protected] user Ported from Loop Mobile to airtel on 11th July 2014.Since then till now 26th Jul my verification is not done. Verification agent is not able to find data on system. So asked me to ask retailer to resubmit documents. Twice data is submitted. I get answer 4hrs. No one is helping. Kindly help

Iam Ganesan V M from chennai. My number is [protected]. Someone is trapping my number and My wife and getting my personal details and using my Internet application and all. and my whatsapp code and facebook password generating code and added some fake contacts in my account and did illegal things and all. I have one suspicious guy, who was my friend once. His Name is Ausbon M J. His number is [protected]. The Airtel guy who is helping him is from AnnaNagar Circle, Chennai. I found him by giving a fake message to my friend. I need his bills from October 2013. One of your employee was helping him and he took all my contact details and spreading out some rumors about me. When I escalated it to his known person he simply telling to drop the number. And I wanna know which number he contacted in Singapore. He is doing these all from Viber, skype and Whatsapp. When I found and asked him, he and the group twisted everything on me. If its not sorted out I will give complaint to cybercrime. Whatever application I used in my mobile they tracking it and sending bad message to them. Kindly help me by providing his bills from October 2013. and kindly dont call to my number regarding this. e-mail me [protected]@gmail.com Thanks and Regards, Ganesan V M

This is to bring to your kindest consent about the recent experience that I had with your DTH service. The issue which we are facing for the DTH services. We have recharged a monthly package on 10th July 25, 2014 but DTH services have been interrupted only after 15 days My sincere request to Airtel DTH is to believe in true customer service and if cannot deliver the services guaranteed then request you to avoid making false promises. Honestly, I would not recommend Airtel DTH to any of my friends and family for its lack of Customer service. All of the above experience has been truly devastating and has just made a Negative impression on Airtel and its services which was not expected. Thank you and would be expecting your kindest gesture in acknowledging on the same. Regards, Satyaveer

Chairman, Dated: Monday, 25 July, 2014
M/s.Bharti Airtel Ltd.
Plot Number 16,
Udyog Vihar, Phase-IV
Gurgaon, Haryana 122016


Subject : Complaint regarding indoor network coverage-non action despite repeated approaches
rather lips sympathy instead cogent efforts
Sir,

The undersigned is availing the services of your leading institution by way of Mobile No. [protected]. For the past considerable period acute problem of indoor network coverage was being faced, hence a complaint was made to DOT vide reference number DOTEL/E/2014/20946 acknowledged on 14th july, 2014. Obviously an inspection has been conducted at my residence 313/85-A, Gali No, 1, Tulsi Nagar, Inderlok, Delhi-110035 but instead of doing any concerted effort avoided the issue cunningly which is not acceptable from such a leading well renowned company.

It is further added that after inspection no iota of doubt remains that your good self has accepted your fault & confirmed through your recent mail that there is a difficulty pertaining to the indoor network coverage. Surprisingly on other hand ignored the problem by mentioning that his was the best possible coverage which can be provided by you. Instances are common that the company by way of big hoardings, advertisement & publication etc. attracting the people that you are one of the biggest providers of network in all over india even in remote areas & on contrary already existing bonafide consumers situated even in the heart of capital are being dealt with in such a reprehensible manner. How can it be presumed that a genuine consumer will leave his fundamental rights abundant without to the last competent authority. When the company is charging sufficiently it is also mandatory on its part to provide excellent services by way of all means instead of merely mentioning that you have taken our address as an input for your future planning to improve the network coverage. What mean can be inferred regarded future planning particularly when no specific time has been indicated.

I am of the view that it is a case where special attention is required at senior level for immediate remedial steps for which company is committed duty bound. I hope these lines will be taken into account seriously without loosing further moments to avoid further litigation before appropriate competent authorities whatsoever. Meanwhile I expect a line of reply at least for satisfaction of a bonafide consumer as well as action taken in his regard.

Thanks,

sincerely yours,
(Harish kumar)
313/85-A, Gali No. 1,
Tulsi Nagar, Delhi-110035 Mobile: [protected]
Alternate No.[protected]

mr airtal manager, hallow, i am from dubai.last 18/july/2014 i had request for a dongle online for my wife who is living alone in delhi with her 10 month new born baby. it is my mistake that i believe on airtal company because your filed boys and all educative person are ling to her when she going to contact them for connection . the matter is that she got the dongle within 24 hrs of apply but till not complete the verification, dongle is useless. i am very upset that i trust your company and purchase the dongle. it is not matter of RS 1600.00 it is matter of trust . issue of dongle on name : Ram kumari place : naraina bihar, new delhi contact no: [protected]/[protected] mail id :[protected]@yahoo.com

Hi, My name is Akhtar Ali and my mobile number is [protected]i was looking at the airtel website and found Rs 64 recharge voucher very good as it was fetching 120 Local min (see below link). with transaction id :[protected] So i went ahead and recharged my phone with that. See link below http://www.airtel.in/mobile/prepaid/recharge-online?CIRCLE=16&CIRCLENAME=Wes...⇄ The recharge was successful and i got something else which was not mentioned on the website.I called airtel customer care and spoke to someone who explain that i come under kolkata region and not westbengal region so i did incorrect recharge, though i reside in Howrah and i choose westbengal option and that was wrong so i asked my money to be refunded back or i can pay extra to get some other package opton but the agent said that nothing can happen now.I demanded to speak to a supervisor and spoke to Saran Nag who is the stupiest agent i have ever came across. He explained that he cannot do anything for this which was so arrogant and stupid. i asked for his manager email and he said he is not allowed to share his personal details, I later asked for 121 email which he said there is nuthing as such.He did not listen to me rather argueed and when i demanded to speak to his senior he disconnected the call.Is this how airtel treats his customer?This is such a intoward behaviour and i demand to raise a complaint against airtel and that supervisor.I want my money credited back to me though which i will recharge watever i feel is best for me.I want someone who is responsible and takes his job more seriously to respond to my email and handle the matter further.AT this point i am teriified, cheated and dissapointed with the way airtel customer service has dealt me..

Sir I am using airtel prepaid connection ([protected]) for one year recently. I have load the amount (4500 Rupess) in airtel money on 21/7/2014, but after loading the amount i know that my connection disconnected by airtel company without any information. After that i am calling to customer care center. But No body given any serious response and not refund my money. I am very disappointed from airtel company behaviour. I have attached few document. Thanks Ram Avtar

Sir, I have to inform you that I have taken net connection in the month of April 2014. It is surprised to note that when I have received the net bill their is wrong address. I have submitted my complaint to the local office.But after several reminder no action taken by your official. So you are requested to look in to the matter and rectified my home address.My previous complaint no was 46328720. Thanking you, Rajender Kumar Kapoor 103 Satguru Apartment, Behind Sanatan Dharam Mandir, Gorakhpur, Jabalpur-482001 Mobile No.[protected]

sir i am using aitel postpaid for one year recently i coming to pune for my higher studies, , , , i have activate international message pack 99 for msg.when iam at tamilnadu but when i came to pune i asked your customer service about my message booster on 06.06.2014 but people give me wrong information so i used to message asusal but when bill generate i had charged for message totaly 20301 rupees something.. then i contact customer care and make a complaint but people till now they not clarify my problem... 23.07.14, t i had disconnected my all calls .. without any information.. so now i am decide to take a legal formalities against airtel company, you airtel company did not even consider my point of view .. i decide to reach court for wasting my time, my money and at all.thanking you

Thousand time complaint 198, or social media fb Airtel india . my area indoor network problem. airtel engineer checking my area network and asking 3 month you area network problm resolved. but 2 year i have same problem... alllready sended delhi nodal officer complaint my mobile no. [protected]

We got a new landline connection last month and there has been a problem since the first day. There is a lot of disturbance and the internet keeps getting cut often. I placed a complaint and the technicians said it's fixed and closed the complaint. I called them the next day saying it's not fix and placed another complaint on 9th of July. No one has called or come to fix the problem. Why have 6 airtel connections at home, and will disconnect each one if this is the kind of service we get. Landline number - [protected]

Dear sir, I have this mobile number person [protected] friendship but the adders yet this I do not know. So please give the sim adders and the photo face display. Where issued the place Bihar muzaffar pur as well an action immediately reply you

Dear Sir, My name is ihsan pazhaya randupurayil. My mobile number is [protected]. I complying about airtel regarding the bill generation. i already cancel 2G internet plan and my last bill (generated on[protected] was added extra RS.199/-. I rise the complaints on airtel customer portal, but no responds i got from there. Thanks and Regards, Ihsan PR [protected]

For the purpose of broadband connection, we were asked to submit our documents, wherein we furnished our pan card id and passbook cover page. later when the connection was getting delayed we saw our form having a rent agreement which is forged. my husband's signature is forged and that document is also notarised. these people were could have asked me for the rent agreement which i had instead of forging one. the contact person was also asking us for our six month bank statement which we though is no where required for getting the connection. AIRTEL officers are telling us that it is franchise operation and franchise is respossible, but as per law franchisor is equally responsible for the same. we are not sure for what purpose the papers we are submitting are being used.

I got net pack of Rs. 98/ done in my mobile number [protected], recently. Airtel has fraudulently deducted balance, due to which, I am not able to use this net pack. Such kind o[censored]nethical and unfair trade practice is going on in Airtel on wider scale. Customer Care Executives of Airtel are stupid . They lack understanding ability.
Without understanding the problem, how would they resolve problem ?

I think name of AIRTEL should be changed to FRAUD AIRTEL or LIARTALE ( Tale by liars) .

Hello, I want to inform you that today(23/07/14) my airtel postpaid connection has been activated and the shocking new on the very first day of my services that I have been betrayed by the sales agent. The girl who called me from +[protected] number offered me a plan entails 100 local mobile minutes, 500 STD mobile minutes, 400 local national sms and 1GB 3G data for a monthly rental of Rs. 299. But when I today called the activation team to activate my number the agent from the activation team told me that my plan entails 100 local mobile minutes, 450 STD mobile minutes, 200 local national sms and 2GB 2G data for a monthly rental of Rs.299. WHAT THE HELL IS THIS AIRTEL??????????? Is this the way of doing business?????? Collecting customers from fake promises!!! Listen, whoever is reading this complaint on the behalf of airtel, if i won't get the plan that was promised to me, I will shue your company.

Am using thus number since 2008, but am sorry to inform you that till now there is no perfect network connection in our locality.Thtas why several airtel customers have already changed their company/service provider. also i've already f given so many complain to ur authority. but there is no such result ii got.Its a very serious matter and request you pls kindly give me the justice ASAP.

Hello All, This is the second time in a month that I have to write another e-mail regarding distortion in Data services, that are being provided by India's no.1 operator 'Airtel'. After all the falsify promises made by airtel executives that I will face no further problem regarding data services, but the promise didn't even lasted for a month. Again, I am recieving edge services in the name of WCDMA, that are pathetic and obnoxious from airtel part. Moreover, I had been assured by airtel executive that I will not have to pay for the last month's(June) bill as I haven't used any services(since the great airtel services weren't working), yet I have recieved a bill of Rs 850(approx). I would request airtel and partners to please provide the total full and final settlement billing amount, so that I can close this whole tormenting scenario completely and get relieved from Airtel. Airtel no.- [protected] Thanks!!