Airtel Complaints & Reviews

Dear Sir, My name is Kinjal Gajjar and Contact no is [protected]. I am writing this complaint against of Airtel Dth Tv Connection company. Before 4 years i got new Samsung LCD so with it i got Airtel DTH connection free for 3 months and using 3 months i have not use connection and after it they called me and closed my connection and took all instrument like settop box from me. But since there they have called me and ask to recharge otherwise our company person will come and take a settop box but i have not settop box then which way i can give him they already took it their company person. because of daily call i getting disturb by pick up them call so i am writing to you take a some promt step against that company or tell them to update my account and close it forever.

I have made the payment for my airtel 4g data card [protected] on 30-May-2014, but till now they have not debited the amount to my account, they say that its been posted to a different account and they are not in a position to fix the issue, i have waited for 2 months to get this issue fixed but till now they are not in a position to get it rectified. I have provided the bank statement of one month. Airtel has logged multiple requests for the same issue since 2 months and not in a position to get it fixed.

Hi, I have been an airtel customer for a very long time and my number is [protected].Recentely i wanted to activate a Local+STD rate cutter plan with a pulse rate(seconds) and the airtel customer support suggested me a plan of RC17 which is a 28 days validity period with local + STD with pulse rate, but after making the recharge I came to know that its a minute rate.I again called the customer care and complained about this they said they will escalate this but what will the customer will get after escalation, will they revert back the amount??? Fine, later I spoke to a supervisor name Ragavendra and told him that fine i don't want this RC17 pack i want to activate another rate cutter of RC97, then he said that i have to wait for 48 hours ablest for a new pack recharge.Now for their mistake i have lost a small amount of 17 Rs, its ok, but they want me to have this RC17 pack rate for 48 hours for their mistake, i cant make a new pack recharge. This is really absurd and annoying for a reputed network provider like AIRTEL.

Hi, We got our Airtel broad band connection disconnected on Dec 06, 2013 (Ac No. [protected]) on account of relocation to Mumbai, by calling up the Airtel customer care number. The disconnection was immediate, however we continued to get calls and emails from Airtel asking us for payments for the said period. One such mail is attached below. Please advice on how to stop this harassment as soon as possible. Best regards, Rajeeb Banerjee Mobile: 0-986.717.8859, 999.959.167

AIRTEL ...Please Search Yourself..! We Need Network to Make / Receive Call Keep in mind we are subscriber don't treat like Beggars. with regards, Harish kumar 313/85-A, Gali No. 1, Tulsi Nagar, Delhi-110035 Mobile: [protected] Alternate No.[protected]

Bill Number[protected] Secondary Number) There are some junk Internet charges for the Internet usage, below is a sample, how can a person in 5 hrs span connect and disconnect around 90 times, also if you look into the bill for 5 seconds it is charged 15.39 second, the Internet was used is Tumkur which is not a Metro or Non Metro and you cant expect that speed so how can you charge this much . also why this many connection drop shown, since I looked into the bill for first time I observed this discrepancy, please take care on this. Regards Ganesh [protected] 25/JUN/2014 12:57:01 403airtelgprs.com[protected].36 29 25/JUN/2014 12:57:08 403airtelgprs.com[protected].39 30 25/JUN/2014 12:57:16 403airtelgprs.com[protected].39 31 25/JUN/2014 12:57:23 403airtelgprs.com[protected].39 32 25/JUN/2014 12:57:30 403airtelgprs.com[protected].39 33 25/JUN/2014 12:57:39 403airtelgprs.com[protected].36 34 25/JUN/2014 12:57:46 403airtelgprs.com[protected].36 35 25/JUN/2014 12:57:55 403airtelgprs.com[protected].39 36 25/JUN/2014 12:58:03 403airtelgprs.com[protected].39 37 25/JUN/2014 12:58:10 403airtelgprs.com[protected].39 38 25/JUN/2014 12:58:17 403airtelgprs.com[protected].39 39 25/JUN/2014 12:58:24 403airtelgprs.com[protected].39 40 25/JUN/2014 12:58:31 403airtelgprs.com[protected].39 41 25/JUN/2014 12:58:38 403airtelgprs.com[protected].39 42 25/JUN/2014 12:58:45 403airtelgprs.com[protected].39 43 25/JUN/2014 12:58:52 403airtelgprs.com[protected].39 44 25/JUN/2014 12:58:59 403airtelgprs.com[protected].39 45 25/JUN/2014 12:59:07 403airtelgprs.com[protected].39 46 25/JUN/2014 12:59:14 403airtelgprs.com[protected].39 47 25/JUN/2014 12:59:23 403airtelgprs.com[protected].39 48 25/JUN/2014 12:59:30 403airtelgprs.com[protected].39 49 25/JUN/2014 12:59:36 403airtelgprs.com[protected].39 50 25/JUN/2014 12:59:44 403airtelgprs.com[protected].39 51 25/JUN/2014 12:59:51 403airtelgprs.com[protected].39 52 25/JUN/2014 12:59:58 403airtelgprs.com[protected].39 53 25/JUN/2014 13:00:05 403airtelgprs.com[protected].39 54 25/JUN/2014 13:00:12 403airtelgprs.com[protected].36 55 25/JUN/2014 13:00:19 403airtelgprs.com[protected].36 56 25/JUN/2014 13:00:26 403airtelgprs.com[protected].36 57 25/JUN/2014 13:00:33 403airtelgprs.com[protected].36 58 25/JUN/2014 13:00:41 403airtelgprs.com[protected].36 59 25/JUN/2014 13:00:48 403airtelgprs.com[protected].36 60 25/JUN/2014 13:00:55 403airtelgprs.com[protected].36 61 25/JUN/2014 13:01:28 403airtelgprs.com[protected].39 62 25/JUN/2014 13:01:35 403airtelgprs.com[protected].39 63 25/JUN/2014 13:01:41 403airtelgprs.com[protected].36 64 25/JUN/2014 13:01:49 403airtelgprs.com[protected].39 65 25/JUN/2014 13:01:55 403airtelgprs.com[protected].39 66 25/JUN/2014 13:02:02 403airtelgprs.com[protected].39 67 25/JUN/2014 13:02:10 403airtelgprs.com[protected].39 68 25/JUN/2014 13:02:16 403airtelgprs.com[protected].39 69 25/JUN/2014 13:02:23 403airtelgprs.com[protected].39 70 25/JUN/2014 13:02:31 403airtelgprs.com[protected].39 71 25/JUN/2014 13:02:39 403airtelgprs.com[protected].39 72 25/JUN/2014 13:02:47 403airtelgprs.com[protected].39 73 25/JUN/2014 13:02:54 403airtelgprs.com[protected].39 74 25/JUN/2014 13:03:02 403airtelgprs.com[protected].39

I need to change my Airtel prepaid number to post-paid. Airtel agent collected all required document on 20th July 2014(PAN Card, DL, Photo and my prepaid SIM number). Agent asked for 200rs also for processing fee. i have not heard any response from the agent till now 01 August 2014(its 12 days now). Agent contact number is :[protected] Agent Name: Ashok pls help me to get the postpaid number.

This is the worst experience with airtel. i have 2 airtel mobiles and airtel dth also. wanted a landline for which i placed a request and got a call from this unfortunate peson named prakash from bannerghatta. initially he was very nice for the past one week and took the cheque and asked us to buy th landline phone. 2 days back he said that it will be connected in a day. today morning, 31st july'14, around 10 i called him and he says he will try to connect in next 2-3 days, wiring has to be done in puravankara appartment. its possible it might not connect. zi boiled with anger and asked him to come and meet me. you should have seen his tone the way he spoke to me like he is speaking to his servent. i am ashamed that these are the kind of people airtel hires who has no sense of speaking to customer. he should be fired immediately. i need action against such disturbing individuals. i will not keep quiet and write mails to all top officials if there is no action taken against this pathetic official of your Mr Prakash from bannerghatta. i dont think i wish to taken any more services from airtel and may overtime give my conncetions as well and tell others to avoid airtel since you have to deal with people like Mr prakash ([protected]). Vaibhav - [protected] Bangalore

Dear sir, i have this mobile no. [protected].but due to your bad services on my airtel connection i am facing so much bill which i never thought ever.i took enternet scheme on my connection but due to ur fault i have to face this problem. i did many calls in your consumer care but till now u have no solution of my problem so plz... i request to you give me proper feedback untill i will not pay without correction. Thanx suman

Very very poor service from kamothe kalamboli airtel gallery...they make us fool...you hired such persone who doesn't know how to behave with customer and what to commit i had given my sim for changing (for micro)on 30th july 2014 and they committed me that it will start before 8:00 pm. but it was failed then next day i go to same gallery then they told me that it will start after 2 hour. then again i was trying but that was not started i went once again to same gallery then they spoke that it will start near abt 8:30pm. and they had given a mobile no and suggested me that if it will not start then give a call on same no she will solve your problem 100%. But till now no solution and i had given call many times but she was not receiving the call and she sent me sms that this is not right time to call me. So if Airtel is not able to give good service and right commitment...plz let me know i will change the service and also suggest to my friends and relatives. Thanks & Regards, Narendra Singh [protected]

relationship number - [protected] bill number[protected] Paid last month Bill on 18th via Net Banking, Got confirmtaion from Airtel at 21st via Message. My bill payment last date was : 22-Jul-2014 Although paid my bill before that, I am charged Rs.100 . Airtel please provide explanation for this.

My name is Irfan & my airtel no ([protected]) sir, i bought new cellphone sumsung galaxy s duos with offer of Airtel 1 GB 3g data plan on[protected]. i complained Airtel and to retailer also but the data plan is not activated up till now. wat shud i do to get benefits of data plan and personal Id ([protected]@gmail.com) please help me...

I have purchase galaxy S5 before 3 months. Than i get 2Gb 3g data for two months. I did sale my Galaxy S5 now i purchase again new Galaxy S5 than this message come on my mobile no. I am sending a snap of this message. Why this offer is not on my airtel no. I want my data plan. I have buy 50000 mobile of Samsung Galaxy S5. Why this msg is showing on my no that ''this bundel offer has been acctivate on your no.'' Why this msg come even i have buy new mobile. And this offer was end last time last month 9 june.

I Have No Network Coverage to Make Receive Any Call in National Capital Territory ( DELHI ) Because I Am Very Happy with Airtel Services. with regards Harish kumar 313/85-A, Gali No. 1, Tulsi Nagar, Delhi-110035 Mobile: [protected] Alternate No.[protected]

Airtel Land Line No:[protected] Address: Suresh Karne 301, 3rd Floor, Achar Residency, 15th Main Road, Sadhashivnagar, Bangalore - 560086 Sub: Disconnection of Land line and Internet Broadband Connection for[protected]. With respect to above subject, I would like to inform you that since last November 2013 we are not using either land line phone or Broadband Internet connection, however bill is generating since to till date even we have been made complaint to the customer care minimum 10 (ten) times for disconnect both the land line & broadband Internet connection & still there is no response. Although we have paid the bill till May 2014. Ultimately we will lodge the police compliant & reach to consumer court. Hence we request to disconnect Land line and Internet Broadband Connection immediately. Regards Suresh Karne ph:+91-[protected]

I have submitted the request for mobile ownership transfer from corporate to indivisual on 16/7/14 at your air retails shop sector 29 faridabad. My mobile sim no [protected] was closed on 26/7/14 and is not activated till the time while communicated many time to customer care and retails outlet also. So pls look into the matter as we are suffering due to non activation of existing mobile no. Hoping the immediate response. Pradeep Bansal h. no 5930 A, sector 3 faridabad. [protected], [protected]

I have asked for cancellation of my broadband connection from the month of June 2014 after paying off all my dues. To my surprise i have recieved a sms for payment of Rs.390.90 for the month of July 2014. The matter may be treated as urgent and the issue resolved at the earliest.

Hi my reg airtel number is [protected], im Santosh. And my concern is im not getin proper network signals at my home that too in higer end mobile phones, always ter will be "No Service" due to this im faceing lot of problems by missing the important calls. If i want to make any calls means i want to go for trace or else no service for me.. I want to do circus to make a calls r sms from tis network. My residence address: #8/1, 1st floor, 8th main, 8th 'B' cross, shivanagar, rajajinagar, bangalore - 560010 And also ive attached the screen sots for ur kind refference to knw bout network bars..

Dear airtel CSO team, From last 15 days 3-4 times blank call received from below number I am getting miss Calls from last 15 days this number "[protected]".. What the Airtel is doing by providing numbers to the unauthorized people.. Airtel is getting worst these days... I am Airtel users since last 7 years but now I am totally disappointed with the type of services and carelessness shown by Airtel..

I have been facing problems with my Airtel broadband. They intercept my website requests and redirect me to airtelforum.com. When I type in URL http://prism.opticsinfobase.org I am redirected to the below URL http://airtelforum.com/main?InterceptSource=0&ClientLocation=in&Particip...⇄ The redirection itself is a plump evidence that Airtel is doing something with my web traffic on the way and in the name of redirection blocking access to actual website. This blocking happens for select websites and the worst part is when you get redirected to airtelforum.com it stays there for several minutes. (In the past, many times I have just moved away thinking it as a broken URL.) During this time, it blocks access to browse the actual website. Few months back when I faced this issue, I called up Airtel customer care, the representative could not even understand what is interception and blocking. Such is the workforce they have. Being from telecom industry, I explained their technical team about the possible suspects to look for and resolve the issue. Subsequently without doing anything Mr. Mayank from Nodal office marked it as resolved on Jul 11th. I again faced problem with URL http://infocom2015.ieee-infocom.org/authors/call-for-papers and reported the same. Then, one lady called me up to say that Madras High court has recently asked them to block/unblock some websites and it should work fine now. When asked why it is working from my office - she could not answer. Then Ms. Priyamvada called me up from Airtel. After explaining the problem, she closed the complaint on Jul 29 saying "there is no issue with Airtel.. kindly check with your local IT team". What a response ? Should all residential customers have their local IT team to work around problems with Airtel ? Below is the email. My argument is simple - "When there is no issue with Airtel and I am not accessing airtelforum.com - why is this redirection and subsequent blocking happening to me ?" This is annoying. When Airtel completely lacks technical expertise to resolve the issue then why create pain for its customers ? regs Ganesh --------Email from Ms. Priyamvada received on Jul 29th[protected][protected] Dear Mr. Ganesh, This is in reference to our conversation over the phone [protected] regarding browsing related issue on your airtel account number 13280536. airtel regrets the inconvenience you have experienced. We would like to inform you that, there is no issue with airtel, kindly check with your local IT team. airtel appreciates your business and always welcomes your suggestions/feedback. Customer touch points: Level 1: Customer Care: [protected]@in.airtel.com and 121/198, working Hours - 24/7. Level 2: Nodal Team: nodal.[protected]@in.airtel.com and[protected], working hours: 9:30 to 6:30, Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and[protected], working hours: 9:30 to 6:30, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Warm Regards Priyamvada Nodal Appellate Office bharti airtel limited