Airtel — new broadband connection running slow

 
13 Reviews
 Henna j on Feb 6, 2018
We just had a new connection installed at our place of airtel vfiber. Internet speed is below the desired speed and connectivity is very poor. The connection cracks at times. It's a new vfiber connection and it doesn't provide the desired speed. The company claims to provide 20mbps speed but it hardly provides 300kbps speed. Experiencing the worst internet speed.

Complaint Status


[Feb 06, 2018] Airtel customer support has been notified about the posted complaint.
Surendra Mohite's response, Jan 29, 2018
Last 3 month call record and call details
Complaint comments  12 Comments     Updated: Share0Tweet0Share0

Comments

I was wondering how the GAMEPIND service got activated and I tried to contact customer care, but no use. Service has been activated twice today and I got deducted from my prepaid account of 30 rupees. Kindly resolve and credit the amount immediately.

My icici ac created on salary but airtel recovery on my account in 10, 200rs. show i need my bill
I recharged for 399 on Jan 24th for 84 days but now no data and voice call facilities kindly activate the facility as soon as possible
Mob number [protected]
Name-Hari Krishna sharma
Customer id -[protected]
RTN-[protected]
Dear sir,
Please remove star sports 1 Hindi and add Sony ten 3. I tried lot of times but not contacting to customer care.This is so bad experience, please do the needful.as soon as possible.
Thanks
Hi,

I have recharged today and I didn't get the data balance for which I have recharge. Since it is one day plan, it will get expired by mid night 12. But I haven't received the data balance yet. Also I am facing lots of network issue nowadays. I have tried contact the customer support. but I am not able to contact them.
Payment bank wallet debit not allowed error msg, Payment bank a/c no [protected]

chivalrous1vikash@rediffmail.com, please activate debit function in my ac .
Hello
I have raised a request through airtel store to disconnect my airtel dongle service a week before .Till now there is no call ffom airtel regarding this.

I would like to know the status of my request and when this will be done.My dongle no is [protected]

Thanks
Sujatha
[protected]
Today I have recharge my Airtel mobile number [protected] Rs 93
My offer is unlimited call and 100sms/28gb for 28 days
But i have only received unlimited call and 100sms/ 1 gb 28 days
Please sir send me daily 1 gb 28 days.
Please me last 3 manth call record and call details To suryamohite.123@gmail.com
My number is [protected]. With out my permission FUNSTORE activated, charges Rs/- deducted. Please note and give my amount back.
I continuously calling 121 to speak to customer care number 121&198 there is no option for to select number to speak to customer care number and some options it's not taking input ..I want speak to customer care executive regarding the recharge done successfully but data balance not credited to my account..
Airtel dth [protected] was recharged on[protected] for minimum RS.100/- as I will be out of home for a fortnight. It was successful recharge. But after a couple of minutes it is disconnected on the plea that balance is low. Should be recharged for 200/- more. I strongly feel this is unreasonable and unjustified. - C K Boro. M - [protected]

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    Customer satisfaction rating
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    Complaints
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    Pending
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    Resolved
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    phone
    +91 96 6339 XXXX
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - new broadband connection running slow
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