Airtel Complaints & Reviews

Address: Bangalore, Karnataka, 560017

I have made an online payment of 3 months for broadband services after the feasibility check has been done on aug 1st 2017.
I was promised that the connection would be provided in 3 working days and it prolonged till aug 17th, where i get a confirmation that the connection cannot be provided. Till date, am yet to recieve a refund of the same and there is no tracking for me to track the progress of the request or refund once its in place.

Application number : 8002015

Airtel customer support has been notified about the posted complaint.

Sep 04, 2017

Updated by Sri Ramana Polepalli i made multiple tries of reaching out to Airtel even on Twitter, and there is only one response to wait for the refund and its been 34 days since i made my payment and am still waiting with no way to track my issues.

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Sri Ramana Polepalli

from Mumbai, Maharashtra

Sep 4, 2017

i had to do multiple follow ups and need to go for a prepaid connection buying multiple GB and which had caused me lot of trouble to do my office work from home where i require to do work from home multiple days in a week.

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Address: Bangalore, Karnataka, 560043

On 31/08/2017 i visited ramamurthy nagar airtel store to switch from postpaid to prepaid plan. They provided me with new sim card and advised within 4 hours it will be activated. However it was not activated. Rechecked with store but they were asked me to wait. On 2/9/17 revisited store they gave me new sim card advised same as 4 hours it will be solved. But however i had to revisit store again same day night with same issue. They provided me with again new sim stating sim card has issues. As of 4th sept 17 16:24 the sim is not activated.

Iam being without any contact from past 5 days and no one is taking any action with regard to this. Store people are just irresponsible with their work and does not respect customer.

Please take immediate action on this.. Details below for your reference

Phone number [protected]
Name jabira

Airtel customer support has been notified about the posted complaint.

Sep 04, 2017

Updated by Jabira I have contacted customer care again now but they are asking me to wait. Iam not sure until when do I need to be without a sim. Please not I don't have any alternative numbers too. No one is actually taking initiative to solve this issue.

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Jabira

from Mumbai, Maharashtra

Sep 4, 2017

I had reached out to customer care and no one is taken any initiative to provide me service. They are just giving me false promises like it will be done pls wait. Could anyone take action immediately

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

Sir/ma'am,
The person with the mobile phone number +91-[protected], used to run my pg and took rs. 18000 in advance and similarly from all the tenants as well a huge sum from the actual property owner over rs. 1 lakh.
He has took all our money and ran away.
His number is not reachable. Please try to locate this culprit as it is really important.

Thanks.

Airtel customer support has been notified about the posted complaint.

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I had recharged by 255 via mobile banking on 29.08.2017 on mobile [protected] (Upw circle) with transaction id [protected]fh42731530. But recharged not done. Confirmed from bank payment transferred to airtel. Airtel executives said contact to bank payment not received. Bank said contact to airtel. Now confused what to do. But amount debited from my bank account.
Kindly, do some needful.

Airtel customer support has been notified about the posted complaint.

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Address: Patna, Bihar

Hello sir...
My complain is regarding the use of internet connection and call drop.. Airtel company is giving very bad services.. Always failures the network and he promise to give 1gb data daily but can't.. Many time i called but it didn't give a permanent soln... Please take a serious action against airtel who is making money through fraud activity...

Airtel customer support has been notified about the posted complaint.

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vipeen kumar

from Patna, Bihar

Sep 12, 2017

It's useless to complain against any company.. Because no action has been taken against any company yet... So think it's waste of time.. Thank you

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Sir, I had submitted a complaint about my no[protected] few days back, which had been forwarded to Airtel. They have not responded to my complaint till date, I do not know status of my mobile connection, request please make me free from this company called Airtel, I have already paid their dues at their retail office,
Col SSChhabra

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Address: Bangalore, Karnataka, 560066

Worst service by airtel. Never opt for airtel services. Even the instore persons are frauds and charge you unofficial amounts that you will realize later. I have submitted application for postpaid to prepaid conversion. Its been more than 1 month and no update.
I have been to same store 25-30 visits and everytime they say, we will get the update today evening that has never come. 2 weeks back they asked me to resubmit the application and copy of documents. I did as they requested and no progress at all. When ever i went to the store they say that we will update you tomorrow. Its whitefield airtel store, near bhagini restaurant, bangalore-560066.

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I have a plan of 1gb per day limit and i have app which moniters the network usage and balance. I have used 700mb but i couldnt connect to the internet after that. When i called customer care, they said me i have used 1gb data. This is totally unfair. Airtel started cheating its customers. Before some days i had another problem that is my plan is for 3 months but after 1 month they cancelled my plan, then i filed a complaint after that i got my plan back. I never suggest airtel to anyone and depromote it unless i get my internet usage back. This is totally not fair. We pay for your unfair words. Kindly solve this issue asap, thank you.

Airtel customer support has been notified about the posted complaint.

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kiran dommati

from Hyderabad, Telangana

Sep 4, 2017

Sir my life is not good to last 6months because unknown calls coming to daily I have a doubt to she talks about the same number of the person who is that I have a call history of the my wife

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Address: 560037

Hi,

My self, sandeep, from burn-out fitness pvt. Ltd.
I have given complete cheque of 6 months in advance for airtel broadband and landline connection before 7 days but still the installation has not happened. I am calling to the service guy ([protected] & [protected]) daily but no one is picking up the call from past 4-5 days. Because of your company's commitment, i have given the contract but no work progress till now. Because of your company my work was pending from past 10 days. If it is not possible then inform me clearly and return my cheque and if this is the situation then i am no longer interested in your connection.

Regards
Sandeep
Diarector - burn-out fitness pvt. Ltd.

Airtel customer support has been notified about the posted complaint.

Aug 29, 2017

kesana siva kumar's response I have airtel sim thats my number is [protected] how to get LAPU NUMBER

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Goutham Vagvala

from Visakhapatnam, Andhra Pradesh

Sep 4, 2017

Please help me out I am having Airtel prepaid no.sim of HLR4 0 .The sim card was not detecting in any phone for past one week

broadband installation not happened after 10th day of payment - Comment #2839543 - Image #0

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khushbu yadav

from Noida, Uttar Pradesh

Sep 4, 2017

Recharge Successful on[protected] at 11:17AM, MRP: Rs 399.00, STax: Rs60.86, Talktime: RS1.00, TransID [protected] Benefit: Unlimited All Local+STD calls + 1.25GB (28GB on 4G H/S+uSIM (1GB/Day)), 28 Days...4g phone or 4g Sim hai phir bhi data nai aya h

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Pritam Rana

from Nilokheri, Haryana

Sep 4, 2017

Hi sir my name pritam singh i am leving in Ramdrbar Chandigarh I am yous youar airtel netwerk but airtel netwerk open area is good netwerk but my home area is not working is airtel netwerk not working so sir plz help thanks

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kesana siva kumar

from Vijayawada, Andhra Pradesh

Sep 4, 2017

I have airtel sim thats my number is [protected] how to get LAPU NUMBER

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Naag Kshatriya's

from Bengaluru, Karnataka

Sep 4, 2017

Hello I bought one Airtel hotspot last month and I paid first month INR 412 and this month I have not even switch on my hotspot but I got bill amount INR 588 for 13GB

Whats a fraud it is.. ?

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Shivam Johri

from Dehra Dun, Uttarakhand

Sep 4, 2017

After given a summer surprise offer the given data deativated itself by airtel mistakenly on 17 aug 2017. Complaining so many times regarding this. No action taken by airtel. Done so many calls. Send too many mails on [protected]@in.airtel.com. there is no progress. Pls do something.

Shivam [protected]

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subramanyam sharma

from Mumbai, Maharashtra

Sep 4, 2017

Hi Myself Samba Murthy, I recharge with 399 plan but i didn't got message of 3 Months plan instead of I got 1 Month plan offer. Can you please assist the offer validity on the number provided by airtel

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brate

Sep 4, 2017

I have made a recharge of rs549. but the offer has been stopped after 6 days.my no is [protected]

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Address: 560066

When the airtel salesperson called me, they assured and promised to give 25gb data with unlimited local and std and 100 sms/day. But when i got ported, and 2 days o[censored]se, all my 1gb data got exhausted and a reminder popped up saying 90% of the data has been used by you. I was shocked! How can i get exhausted with 22.5gb data within 2 days? They told that, you are eligible for 1gb data only. After quarreling with the customer care guy, he said he has activated me 20gb data but today i got to know that it was valid only for 3 months. Now, again they have cheated and made it only for 6 months. There are hell lot of network issues and the data isn't working itself. If reached the customer care, they'll tell some crude methods to open the sim card rub and put it back.

Airtel customer support has been notified about the posted complaint.

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Khushboo Parmar

from Mumbai, Maharashtra

Sep 4, 2017

Respected Sir,
i lost my phone at andheri railway station, mumbai.
i have informed the station master about the same.
so, since i have lost my phone pls deactivate my sim card no [protected]
in order to prevent any further misuse.

thanking you,
khushboo parmar
for any issues contact- [protected]

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L

Lokesh Devarala

Sep 4, 2017

My mobile number is [protected]. I tried to reset mpin of my payments bank account but I am unable to do that. So please help me to change the mpin .

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bharat jana

from Vadodara, Gujarat

Sep 4, 2017

Dear Sir,

I know that last month we haven't received any bil. And current use Rs 432/-???.

I am waiting for your response.

Thanks,

Bharat jana

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M

Myung Hwan Kim

from Tral, Jammu and Kashmir

Sep 4, 2017

I bought a sim card on saturday from airtel. I got a post paid plan 4g for 1199rs (18gb).
But only 3g is showing as a signal. Sometimes 4g shows but 95% of times ot is 3g.
I would like to know whats the problem ASAP.
I bought a sim from gurgaon sushant lok and right now im in sohna.

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Address: Chennai, Tamil Nadu, 6000023

I am more than 2 years of airtel postpaid customer now opted to convert to prepaid, i have submitted all the documents they demanded on 2nd september 10:15 am and they have mentioned that once the postpaid sim lost its network insert the prepaid sim to use. I lost my network in postpaid sim around 5pm same day. But prepaid sim also had no network. I contacted the relationship centres and customer care and the twitter handles, none of them said me the exact issue.

Everytime i go and ask them, they mentioning 2, 4, 8 and 24 hours of tat to get activated but it's more than 50 hours over since i submitted my application. Nothing happening.

I couldn't do any bank transactions or personal contacts due to this issue. It's 12:10 pm of 4th september now, still i don't get the network in my prepaid sim. Please take necessary action against the company.

Mar 27, 2019

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 28, 2017

Amrita Attri's response Plzz plzz kaisaii bhi karkai plzz Kar Doo tommorow I have to go to college plz . Pata nahi abhi tak too it was ok now what happen to this calling plz reply me fast as possible u can send me msg on my no. Anytime

Aug 28, 2017

Amrita Attri's response When I m calling someone somebody is saying that ki ur balance is low to call take 10 rupees loan and when I m appling for loan then they are saying ki prepaid service Kai 60 days tak u cannot buy any loan etc etc ..

Aug 29, 2017

dhanashri kadam's response I have taken new sim card Airtel prepaid but while sending SMS every time it's showing fail

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S

Sai Gañësh

from Hyderabad, Telangana

Sep 4, 2017

I an ganesh.from srivilliputtur, my num is missing that my contact list and finance cyrcles all my num are stored so i want my num...my address...18/2b/20, ashok nagar, srivilliputtur, viruthunagar, tamilnadu, my additinol num..[protected]...my mail id...saiganesh.[protected]@gmail.com

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dhanashri kadam

from Mumbai, Maharashtra

Sep 4, 2017

Hi..This is Dhanashri my Airtel prepaid no [protected] I have taken new no but evertimes SMS sending showing as failed.

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Anand Gavade

from Dharwad, Karnataka

Sep 4, 2017

I am getting net work problem since last so many days, also i have 4g spped net pack but its not giving 100 kb also, i am paying freely 500 rs for month.so i want to cancel the connection

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Amrita Attri

from Bargarh, Odisha

Sep 4, 2017

1 Aug is the recharge date and today is 28 from 26 I m not able to call . My pack is off 3 months

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I Malik

Sep 4, 2017

I am trying to upgrade to airtel 4G from airtel 3G. I have sent the 20 digit new sim card number to 121 and got the menu in reply. To which, I sent 1 in reply but then i received a message from 121 stating "This is not a valid keyword, please send HELP to 121".

I am not able to proceed.

Kindly help.

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K

Kanta Chowdrary

from Hubli, Karnataka

Sep 4, 2017

Hi,
I had activated international roaming for the number [protected] and [protected].. but after landing in Singapore it's saying that the outgoing and incoming calls are barred. I have already taken package of some rs 1100/-.
Please start the service as soon as possible.
It's urgent
Thanks

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Address: Mumbai City, Maharashtra, 400063

Hi my name is nitin. I have requested to convert my prepaid connection to a postpaid connection. I have received the new sim card on 1st sep 2017. Now i can see the network signal bars but i am not able to activate the sim. I have tried calling on 59059 and 121. Please resolve the issue.
My alternate no is [protected]

The no i am trying to activate is - [protected]

Regards,

Airtel customer support has been notified about the posted complaint.

Sep 01, 2017

Naveen Kumar Rajarapu's response My Debit Card Transaction Is Failed But My Account Debited 349 Rs Today Plse Refund My Amount My No Is [protected]

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N

Naveen Kumar Rajarapu

from Nizamabad, Telangana

Sep 4, 2017

My Debit Card Transaction Is Failed But My Account Debited 349 Rs Today Plse Refund My Amount My No Is [protected]

sim not activated - 9004808314 - Comment #2839486 - Image #0

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Baba Basheer

from Hyderabad, Telangana

Sep 4, 2017

I recently replaced my sim to 4g but im not getting 4g services by complaining they are said that my mobile is not a 4g mobile how can they said like that im the user of my mobile.

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V

Vijay Moto

from Chennai, Tamil Nadu

Sep 4, 2017

Dear sir I want to know the details of this number [protected] this number is used in my family they are going so many problems in my family so please send me the call details of this number

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Gnana sekaran

from Jabalpur, Madhya Pradesh

Sep 4, 2017

I am charged RS 35 without my permission on 24 8 17 for activating modelmaniaw service which no body in Airtel store clarified. I immediately requested stop service and was done.
But amount not refunded

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Dewesh Prasad Shaw

from Dhupgari, West Bengal

Sep 4, 2017

Problems with my network are not working properly in anywhere.
suddenly my airtel connection is lost in everywhere..
so, I am really disturbed about this problem & there is no help from airtel.

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C

carolbanu

from Alappakkam, Tamil Nadu

Sep 4, 2017

Https://picme.tn.gov.in
None of Airtel users r able to access this site. Airtel sim/ WiFi modem is not able to access. It's a govt developed website. Jio vodofone and other Sims r working for this site.

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Address: Chennai, Tamil Nadu, 603103

Hi,
This is karthikeyan (Mobile no: [protected]) from chennai and i have visited the airtel store which is located at navalur chennai (603103) at 7pm on 02/09/2017 for few things that i have listed below:

Issue 1 - linking aadhar to my mobile number - sincere workers who were working at that store told that the linking has to be done only between 10 am to 5 pm and not after that (Why is that so?). One of my friend visited...

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Address: 160062

I didn't receive the ebill password message at my number [protected] wii you please provide me. I send the message of bill so many times but every time i didnt revived the sms for opening the password protected file. You please send me the sms of that password protected file. Or tell me something what i can do to open the file to see the details of the file.

Airtel customer support has been notified about the posted complaint.

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Sivanya Sinha

from Muzaffarpur, Bihar

Sep 4, 2017

Recharge of rs 346 is done on my no. ([protected])After some hrs i m not able to cll anyone becoz he warning me tht i hve insufficient balance on my no. So i cant cll anyone...why this is hpng wid me...plz its a req...plz solve my Prblm..

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A

Abhi26.bbk

from Ghatampur, Uttar Pradesh

Sep 4, 2017

My airtel digital package monthly rental is 315 per month and no english channel is available not atleast one.
My neighbour is using local cable 150 montly rental and all english channel are available.
Why it is so??????

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A

anuzverma

from Mumbai, Maharashtra

Sep 4, 2017

Airtel company has wrongly activated Hotspots and Life style paid services at my Mobil number [protected] and charged wrongly.

There are so many call drops and congestion in network.

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R

rahul kunnath

from Bengaluru, Karnataka

Sep 4, 2017

My number is not having Rs 349 offer. Whenever i go for a recharge they tell that i dont have this offer and its only the Rs549 offer i have
When most of them are getting this offer..i want to kno y this offer is not applicable to my number.

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Address: Thoothukudi, Tamil Nadu, 628002

For the last 2 day NDTV NEWS &NDTV lifestyle has been activated and rupees 30 was deducted for each service from my balance I did not activate any service 8n my mobile but i received msg stating i hav3 activated the serbic3 and money was deducted from my main balance.kindly look into the issue as soon as possible.

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Address: New Delhi, Delhi, 110042

I ported my no from vodafone to airtel & that was my biggest mistake.
First of all they deactivated my vodafone no & took 4 days to activate airtel no.
So, 4 days without phone.
After the activation on 18th august i registered a complaint regarding the network problem & internet speed was very slow. Most of the time my calls getting missed.
From 18th august to till date i talked to there supervisors & sent 4-5 mails, but every time they say within 72 hours your problem will be resolved.
More than 15 days are gone & my problem is not resolved.

Why should i pay them when they can't resolve the issue & i am requesting them to port my no back but they are saying minimum three months i have to stay with airtel & face this suffering.

Regards,
Harish sharma
[protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, i have been using airtel dth from last 6 months, but during these six months faced i've lots of problem regarding airtel dth services.
Sometimes all channel go away and some times some services are blocked due to inediquate dth setups. When i had purcashed airetl dth connection the recording services was free as promised by airtel engineers, but after 5 months same service is now asking for subscription fee for recording services to be activated.

Such a pathetic experience with airtel dth, as they made false commiments to the customer for selling there cheap services and would never suggest anyone to have airtel dth services.

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Airtel dth is deducting 15 rs every month from my account in the name of idle maintenance service. The recharge is valid only for 28 days and not full 30 days. I had very bad experience with airtel dth service. The dth box does not work properly and there is no signal when a small cloud or rain comes. I am discontinuing airtel dth service and going for another dth company.

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Address: Tumkur, Karnataka

My network automatically get converted to 3g or even 2g from 4g...
The speed decreases too much...
I have already complained more than 5 times for this issue.. Bt every time i call they will say dt we will resolve in 6 hours or 24 hrs or bla bla.. Bt still its been 2 weeks n my problem is not resolved...
The company is ignoring it from a long time..
Please take strict actions and resolve my matter asap

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I recently changed my mobile network from bsnl to airtel via mnp. My bsnl sim was cut after 6 days and is showing no service yet there is no network on my airtel sim. On asking the retailer, he said the sim has been activated. I have tried every way possible, called the customer support, they said to wait for 24 hours and it's been 72 hours but there is still no network. Now they're saying to change the sim. What am i supposed to do?

Airtel Complaints & Reviews

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