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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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P
pavan thota
Sep 4, 2017
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Address: Bangalore, Karnataka, 560066

Worst service by airtel. Never opt for airtel services. Even the instore persons are frauds and charge you unofficial amounts that you will realize later. I have submitted application for postpaid to prepaid conversion. Its been more than 1 month and no update.
I have been to same store 25-30 visits and everytime they say, we will get the update today evening that has never come. 2 weeks back they asked me to resubmit the application and copy of documents. I did as they requested and no progress at all. When ever i went to the store they say that we will update you tomorrow. Its whitefield airtel store, near bhagini restaurant, bangalore-560066.
Airtel customer support has been notified about the posted complaint.
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    Md Fhazil
    from Chennai, Tamil Nadu
    Sep 4, 2017
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    I have a plan of 1gb per day limit and i have app which moniters the network usage and balance. I have used 700mb but i couldnt connect to the internet after that. When i called customer care, they said me i have used 1gb data. This is totally unfair. Airtel started cheating its customers. Before some days i had another problem that is my plan is for 3 months but after 1 month they cancelled my plan, then i filed a complaint after that i got my plan back. I never suggest airtel to anyone and depromote it unless i get my internet usage back. This is totally not fair. We pay for your unfair words. Kindly solve this issue asap, thank you.
    Airtel customer support has been notified about the posted complaint.
    Sir my life is not good to last 6months because unknown calls coming to daily I have a doubt to she talks about the same number of the person who is that I have a call history of the my wife
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      S
      sandeepjpt
      from Chennai, Tamil Nadu
      Sep 4, 2017
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      Address: 560037

      Hi,

      My self, sandeep, from burn-out fitness pvt. Ltd.
      I have given complete cheque of 6 months in advance for airtel broadband and landline connection before 7 days but still the installation has not happened. I am calling to the service guy ([protected] & [protected]) daily but no one is picking up the call from past 4-5 days. Because of your company's commitment, i have given the contract but no work progress till now. Because of your company my work was pending from past 10 days. If it is not possible then inform me clearly and return my cheque and if this is the situation then i am no longer interested in your connection.

      Regards
      Sandeep
      Diarector - burn-out fitness pvt. Ltd.
      Airtel customer support has been notified about the posted complaint.
      Aug 29, 2017
      kesana siva kumar's response
      I have airtel sim thats my number is [protected] how to get LAPU NUMBER
      Please help me out I am having Airtel prepaid no.sim of HLR4 0 .The sim card was not detecting in any phone for past one week
      Recharge Successful on[protected] at 11:17AM, MRP: Rs 399.00, STax: Rs60.86, Talktime: RS1.00, TransID [protected] Benefit: Unlimited All Local+STD calls + 1.25GB (28GB on 4G H/S+uSIM (1GB/Day)), 28 Days...4g phone or 4g Sim hai phir bhi data nai aya h
      Hi sir my name pritam singh i am leving in Ramdrbar Chandigarh I am yous youar airtel netwerk but airtel netwerk open area is good netwerk but my home area is not working is airtel netwerk not working so sir plz help thanks
      I have airtel sim thats my number is [protected] how to get LAPU NUMBER
      Hello I bought one Airtel hotspot last month and I paid first month INR 412 and this month I have not even switch on my hotspot but I got bill amount INR 588 for 13GB

      Whats a fraud it is.. ?
      After given a summer surprise offer the given data deativated itself by airtel mistakenly on 17 aug 2017. Complaining so many times regarding this. No action taken by airtel. Done so many calls. Send too many mails on [protected]@in.airtel.com. there is no progress. Pls do something.

      Shivam [protected]
      Hi Myself Samba Murthy, I recharge with 399 plan but i didn't got message of 3 Months plan instead of I got 1 Month plan offer. Can you please assist the offer validity on the number provided by airtel
      I have made a recharge of rs549. but the offer has been stopped after 6 days.my no is [protected]
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        V
        Vasudevan Sridhar
        Sep 4, 2017
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        Address: 560066

        When the airtel salesperson called me, they assured and promised to give 25gb data with unlimited local and std and 100 sms/day. But when i got ported, and 2 days o[censored]se, all my 1gb data got exhausted and a reminder popped up saying 90% of the data has been used by you. I was shocked! How can i get exhausted with 22.5gb data within 2 days? They told that, you are eligible for 1gb data only. After quarreling with the customer care guy, he said he has activated me 20gb data but today i got to know that it was valid only for 3 months. Now, again they have cheated and made it only for 6 months. There are hell lot of network issues and the data isn't working itself. If reached the customer care, they'll tell some crude methods to open the sim card rub and put it back.
        Airtel customer support has been notified about the posted complaint.
        Respected Sir,
        i lost my phone at andheri railway station, mumbai.
        i have informed the station master about the same.
        so, since i have lost my phone pls deactivate my sim card no [protected]
        in order to prevent any further misuse.

        thanking you,
        khushboo parmar
        for any issues contact- [protected]
        My mobile number is [protected]. I tried to reset mpin of my payments bank account but I am unable to do that. So please help me to change the mpin .
        Dear Sir,

        I know that last month we haven't received any bil. And current use Rs 432/-???.

        I am waiting for your response.

        Thanks,

        Bharat jana
        I bought a sim card on saturday from airtel. I got a post paid plan 4g for 1199rs (18gb).
        But only 3g is showing as a signal. Sometimes 4g shows but 95% of times ot is 3g.
        I would like to know whats the problem ASAP.
        I bought a sim from gurgaon sushant lok and right now im in sohna.
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          A
          Arundas H
          from Chennai, Tamil Nadu
          Sep 4, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 6000023

          I am more than 2 years of airtel postpaid customer now opted to convert to prepaid, i have submitted all the documents they demanded on 2nd september 10:15 am and they have mentioned that once the postpaid sim lost its network insert the prepaid sim to use. I lost my network in postpaid sim around 5pm same day. But prepaid sim also had no network. I contacted the relationship centres and customer care and the twitter handles, none of them said me the exact issue.

          Everytime i go and ask them, they mentioning 2, 4, 8 and 24 hours of tat to get activated but it's more than 50 hours over since i submitted my application. Nothing happening.

          I couldn't do any bank transactions or personal contacts due to this issue. It's 12:10 pm of 4th september now, still i don't get the network in my prepaid sim. Please take necessary action against the company.
          Mar 27, 2019
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Aug 28, 2017
          Amrita Attri's response
          Plzz plzz kaisaii bhi karkai plzz Kar Doo tommorow I have to go to college plz . Pata nahi abhi tak too it was ok now what happen to this calling plz reply me fast as possible u can send me msg on my no. Anytime
          Aug 28, 2017
          Amrita Attri's response
          When I m calling someone somebody is saying that ki ur balance is low to call take 10 rupees loan and when I m appling for loan then they are saying ki prepaid service Kai 60 days tak u cannot buy any loan etc etc ..
          Aug 29, 2017
          dhanashri kadam's response
          I have taken new sim card Airtel prepaid but while sending SMS every time it's showing fail
          I an ganesh.from srivilliputtur, my num is missing that my contact list and finance cyrcles all my num are stored so i want my num...my address...18/2b/20, ashok nagar, srivilliputtur, viruthunagar, tamilnadu, my additinol num..[protected]...my mail id...saiganesh.[protected]@gmail.com
          Hi..This is Dhanashri my Airtel prepaid no [protected] I have taken new no but evertimes SMS sending showing as failed.
          I am getting net work problem since last so many days, also i have 4g spped net pack but its not giving 100 kb also, i am paying freely 500 rs for month.so i want to cancel the connection
          1 Aug is the recharge date and today is 28 from 26 I m not able to call . My pack is off 3 months
          I am trying to upgrade to airtel 4G from airtel 3G. I have sent the 20 digit new sim card number to 121 and got the menu in reply. To which, I sent 1 in reply but then i received a message from 121 stating "This is not a valid keyword, please send HELP to 121".

          I am not able to proceed.

          Kindly help.
          Hi,
          I had activated international roaming for the number [protected] and [protected].. but after landing in Singapore it's saying that the outgoing and incoming calls are barred. I have already taken package of some rs 1100/-.
          Please start the service as soon as possible.
          It's urgent
          Thanks
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            N
            Nitin Ishan Nathaniel
            from Mumbai, Maharashtra
            Sep 4, 2017
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            Address: Mumbai City, Maharashtra, 400063

            Hi my name is nitin. I have requested to convert my prepaid connection to a postpaid connection. I have received the new sim card on 1st sep 2017. Now i can see the network signal bars but i am not able to activate the sim. I have tried calling on 59059 and 121. Please resolve the issue.
            My alternate no is [protected]

            The no i am trying to activate is - [protected]

            Regards,
            Airtel customer support has been notified about the posted complaint.
            Sep 01, 2017
            Naveen Kumar Rajarapu's response
            My Debit Card Transaction Is Failed But My Account Debited 349 Rs Today Plse Refund My Amount My No Is [protected]
            My Debit Card Transaction Is Failed But My Account Debited 349 Rs Today Plse Refund My Amount My No Is [protected]
            I recently replaced my sim to 4g but im not getting 4g services by complaining they are said that my mobile is not a 4g mobile how can they said like that im the user of my mobile.
            Dear sir I want to know the details of this number [protected] this number is used in my family they are going so many problems in my family so please send me the call details of this number
            I am charged RS 35 without my permission on 24 8 17 for activating modelmaniaw service which no body in Airtel store clarified. I immediately requested stop service and was done.
            But amount not refunded
            Problems with my network are not working properly in anywhere.
            suddenly my airtel connection is lost in everywhere..
            so, I am really disturbed about this problem & there is no help from airtel.
            Https://picme.tn.gov.in
            None of Airtel users r able to access this site. Airtel sim/ WiFi modem is not able to access. It's a govt developed website. Jio vodofone and other Sims r working for this site.
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              K
              Karthikeyan.Munirathnam
              Sep 4, 2017
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              mobile network service (navalur airtel store)

              Address: Chennai, Tamil Nadu, 603103

              Hi,
              This is karthikeyan (Mobile no: [protected]) from chennai and i have visited the airtel store which is located at navalur chennai (603103) at 7pm on 02/09/2017 for few things that i have listed below:

              Issue 1 - linking aadhar to my mobile number - sincere workers who were working at that store told that the linking has to be done only between 10 am to 5 pm and not after that (Why is that so?). One of my friend visited...
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              R
              rinku mehdwan
              from Ludhiana, Punjab
              Sep 4, 2017
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              Address: 160062

              I didn't receive the ebill password message at my number [protected] wii you please provide me. I send the message of bill so many times but every time i didnt revived the sms for opening the password protected file. You please send me the sms of that password protected file. Or tell me something what i can do to open the file to see the details of the file.
              Airtel customer support has been notified about the posted complaint.
              Recharge of rs 346 is done on my no. ([protected])After some hrs i m not able to cll anyone becoz he warning me tht i hve insufficient balance on my no. So i cant cll anyone...why this is hpng wid me...plz its a req...plz solve my Prblm..
              My airtel digital package monthly rental is 315 per month and no english channel is available not atleast one.
              My neighbour is using local cable 150 montly rental and all english channel are available.
              Why it is so??????
              Airtel company has wrongly activated Hotspots and Life style paid services at my Mobil number [protected] and charged wrongly.

              There are so many call drops and congestion in network.
              My number is not having Rs 349 offer. Whenever i go for a recharge they tell that i dont have this offer and its only the Rs549 offer i have
              When most of them are getting this offer..i want to kno y this offer is not applicable to my number.
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                A
                Aswini16
                from Chennai, Tamil Nadu
                Sep 4, 2017
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                Address: Thoothukudi, Tamil Nadu, 628002

                For the last 2 day NDTV NEWS &NDTV lifestyle has been activated and rupees 30 was deducted for each service from my balance I did not activate any service 8n my mobile but i received msg stating i hav3 activated the serbic3 and money was deducted from my main balance.kindly look into the issue as soon as possible.
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                  H
                  Harish sharma19
                  from Bengaluru, Karnataka
                  Sep 4, 2017
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                  Address: New Delhi, Delhi, 110042

                  I ported my no from vodafone to airtel & that was my biggest mistake.
                  First of all they deactivated my vodafone no & took 4 days to activate airtel no.
                  So, 4 days without phone.
                  After the activation on 18th august i registered a complaint regarding the network problem & internet speed was very slow. Most of the time my calls getting missed.
                  From 18th august to till date i talked to there supervisors & sent 4-5 mails, but every time they say within 72 hours your problem will be resolved.
                  More than 15 days are gone & my problem is not resolved.

                  Why should i pay them when they can't resolve the issue & i am requesting them to port my no back but they are saying minimum three months i have to stay with airtel & face this suffering.

                  Regards,
                  Harish sharma
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    arvinder.singh
                    from New Delhi, Delhi
                    Sep 4, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Hi, i have been using airtel dth from last 6 months, but during these six months faced i've lots of problem regarding airtel dth services.
                    Sometimes all channel go away and some times some services are blocked due to inediquate dth setups. When i had purcashed airetl dth connection the recording services was free as promised by airtel engineers, but after 5 months same service is now asking for subscription fee for recording services to be activated.

                    Such a pathetic experience with airtel dth, as they made false commiments to the customer for selling there cheap services and would never suggest anyone to have airtel dth services.
                    Airtel customer support has been notified about the posted complaint.
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                      Rahull09
                      from Indore, Madhya Pradesh
                      Sep 4, 2017
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                      Airtel dth is deducting 15 rs every month from my account in the name of idle maintenance service. The recharge is valid only for 28 days and not full 30 days. I had very bad experience with airtel dth service. The dth box does not work properly and there is no signal when a small cloud or rain comes. I am discontinuing airtel dth service and going for another dth company.
                      Airtel customer support has been notified about the posted complaint.
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                        Rishabh Chalana
                        from Dandeli, Karnataka
                        Sep 4, 2017
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                        Address: Tumkur, Karnataka

                        My network automatically get converted to 3g or even 2g from 4g...
                        The speed decreases too much...
                        I have already complained more than 5 times for this issue.. Bt every time i call they will say dt we will resolve in 6 hours or 24 hrs or bla bla.. Bt still its been 2 weeks n my problem is not resolved...
                        The company is ignoring it from a long time..
                        Please take strict actions and resolve my matter asap
                        Airtel customer support has been notified about the posted complaint.
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                          sah103
                          from Ranaghat, West Bengal
                          Sep 3, 2017
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                          I recently changed my mobile network from bsnl to airtel via mnp. My bsnl sim was cut after 6 days and is showing no service yet there is no network on my airtel sim. On asking the retailer, he said the sim has been activated. I have tried every way possible, called the customer support, they said to wait for 24 hours and it's been 72 hours but there is still no network. Now they're saying to change the sim. What am i supposed to do?
                          Airtel customer support has been notified about the posted complaint.
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                            FIAS SHEIKH
                            from Chennai, Tamil Nadu
                            Sep 3, 2017
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                            Address: Chandigarh, Punjab, 160036

                            I am living in sector 36c of chandigarh and i am facing problem with 4g signal in that area. Whenever i am making a call or using my data pack the call gets disconnected or internet gets disconnected. As per my conversation with airtel people and there suggestion i have upgraded my sim as well as my phone. But still there has been no improvement in the signal strength. I request you to kindly solve this network issue or otherwise i have to port my number.
                            Airtel customer support has been notified about the posted complaint.
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                              Komal81
                              from Mumbai, Maharashtra
                              Sep 3, 2017
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                              Address: Nashik, Maharashtra, 422002

                              Unable to register in frenzo chat getting error that ur number [protected] is already a frenzo member.. Wherein my mobile number is different.. It's [protected]. Kindly resolve my problem.. I m new user of frenzo.. I don't understand how is it possible that i m already registered as mine number is totally different from the above number which i mentioned.. Pls resolve it as early as possible...
                              Airtel customer support has been notified about the posted complaint.
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                                tanvirkohli
                                from Madanpur, West Bengal
                                Sep 3, 2017
                                Resolved
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                                Resolved

                                sim not activated even after 34 hours

                                I had lost my phone and immediately blocked my airtel sim card. I went to airtel store on saturday 2nd september 2017, and took a new sim card by showing my aadhar card. I was promised that line would be activated by 4 hours. When i inserted the sim after 5 hours, it was showing sim card registration failure. On contacting customer care, i was informed nothing can be done i need to walk in at relationship center from i bought the card needs....
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                                satyanarayana b v
                                from Bengaluru, Karnataka
                                Sep 3, 2017
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                                Address: West Godavari, Andhra Pradesh, 534202
                                Website: Airtel

                                I am ported from jio to airtel on[protected], after 3days sim activated but sim failed after 4days, i was complaint at airtel store at bhimavaram (Pin 534202), they sed sim failed u have to replace by 120rs cost, i did, but still my number not active still, your store staff replaced 3 sims no use, worst experience with airtel,. Many times i got airtel store but they tel we don't know if you want another sim we will give... Customer airtel no response simply tel go airtel store,
                                Airtel customer support has been notified about the posted complaint.
                                Sep 03, 2017
                                Updated by satyanarayana b v
                                Ported mobile no is [protected]
                                Sep 03, 2017
                                Updated by satyanarayana b v
                                I am ported from jio to airtel on[protected] mobile no is [protected], after 3days sim activated but sim failed with in 4days, i was complaint at airtel store at bhimavaram (pin 534202), they sed sim failed u have to replace by 120rs cost, i did, but still my number not active still, your store staff replaced 3 sims no use
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                                  from Jamshedpur, Jharkhand
                                  Sep 3, 2017
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                                  Address: Jalore, Rajasthan, 343001

                                  Dear sir
                                  I recharge [protected] with 396 rs and 396rs twice by airtel app through inb and atm dated 23/07/2017 both entry status showing failed but ac not credited yet and 27/07/2017 recharge with 100rs by inb status showing successful and recharge on 03/08/2017 with 348rs by your airtel dealer and status showing successful. Actually my mo no is [protected] and i recharge in wrong no [protected] which is not present so please credit 348+396+396+100=1240 in my account or my phone no [protected] with immediately.
                                  Thanks
                                  Manoj kumar
                                  Airtel customer support has been notified about the posted complaint.
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                                    Gs2627716
                                    from Rohtak, Haryana
                                    Sep 3, 2017
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                                    Address: 174307

                                    Hi
                                    Sir,
                                    My name is Gaurav sharma. I am belong to Himachl pardesh Una distic. My area pin is 174307 village Nargroo.. I. Am a airtel user in 4 years.. But in those months airtl network in this are is so bad, and 3G/4G network is not able to use internet.. ..

                                    Please sir help me.. Plz. Solve it sir i request you sir
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