Airtel — Recharged wrong Airtel number

Address:	411033
Website:	www.airtel.in

Hello, Yesterday evening (26/10/2015) between 6:45PM - 7PM, I WRONGLY recharged an Airtel number, [protected], from a shop in Dange Chowk area of Pune city, Maharashtra state. The recharge amount was 1000/-INR (One thousand rupees only). [protected] WAS NOT the number I intended to recharge. Transaction ID is[protected] Realizing my mistake, I went back to the retailer and asked him to reverse the recharge. The retailer called up some number, and later told me that since the recharge has been done to some person in Madhya Pradhesh, he cannot reverse it. Had it been a recharge in Maharashtra, he could had done something. He asked me to call the recharge number and request that person to reverse. I tried contacting [protected], but the person isn't even receiving my call. The retailers number is [protected]. This is the number of the retailer from which the retailer does Airtel recharge. He recharged 1000/-INR using [protected]. After this, I Googled for some Airtel contact number where I can lodge my grievance. To that effect, I tried calling [protected], but to no avail. And I even sent an email to [protected]@in.airtel.com, who replied that they were helpless about it, and that I should contact the retailer who recharged for me. I am requesting Airtel authorities to do the necessary investigation and please refund me my 1000 /- INR (One thousand rupees only).One thousand is a big amount and I cannot simply let it go away. You could do so by sending 1000 rupees credit to the retailer's number from whom I recharged.(Retailers number = [protected]) My contact number is [protected]. And email ID is edison.[protected]@gmail.com