Airtel Complaints & Reviews

My prepaid number is : [protected]. I have been using this number for past 5 years. Suddenly now the SIM is not being detected by any mobile phones. This number is very important as many of my official and family contacts have been connected through this number

Hi this is Ravikunar, [protected] hyderabad 7th phse kphb, actually i take connection AIRTEL broad bond connection 6 month plan 4000 rs, 15th october on that day they said with in one connection they give connection still now ther is no response from there side whenever i called to my number they didn't lift my phone, when I called to a new no they lift my phon and airtel manager pulakit said to with in one day problem will be rectifiedwrost and waste service I feel very very irritating from them please solve my problem last fifteen days airtel raj and his team id not responding my phon and my airtel broadband conection

Sir... After getting repeated message regarding 3G data plan of Rs 499/- 4G, 3G data 28 days from airtel ..I recharged the plan on my no [protected] on 31 Oct 15.(Tran ID -[protected], however I got the plan of 1PPS..for 28 day (just think sir what am I a mad man to recharge Rs 499/- to getting such a stupid plan ?) . I enquired customer care and asked to refund the said amout. However they refused and telling that no such plan existing. Sir whenever I off my deta connectivity and still I getting the same message ..recharge Rs 499/- 4G, 3G data for 28 days...

I am sanjay a defence officer. In the month sep i was contacted by airtel rep briefed me to shift to airtel postpaid no from vodafone postpaid. the person who called me his no is [protected].name not known. There after all formalities of port was completed. In the mean time vodafone stopped working and i did not get the airtel sim. thereafter great struggle i managed to get the sim. since then i have changed three sims and airtel has not been able to activate it. its been almost 10 days when i am without sim. This gentleman has stopped responding.I have still not got my sim activated. my cell no is [protected]. I am in faridabad. Can some one from Airtel help me out. The issue is i cant port back to vodafone now. The irony is that the abovementioned person who is in Airtel has refused attending the call. i have every day been visiting to airtel store for activation. Only one answer i get is it would take 3-4 hours but nothing happens

Hello,

This is the 62592442 request Id to cancel to numbers [protected] and [protected] .

1) I demand an explanation why still you haven't closed connection even after request .

I am in Germany and I am not using this two numbers from past 3 months.

I request you to do the need full favour and I am requesting you to close all this numbers again and again please .

I navendu from NAGPUR. i had purchase a 4G SIM CARD from nagpur, The Airtel advertise 4G service in the entire city. that the City has network of 4G . But when i used the service it's not the 4G. Ihad asked the Customer care representative, he said me that in Nagpur, there isn't 4G service at every place. I am cheated by BHARTI AIRTEL

My details as follows Rajesh P U No:207, 6th Main, 6th Stage, BEML layout, Thubharahalli, Bangalore-560066. In this locality, we don't have proper network, inside the house no signal at all. To make any calls, we need to go to street to get 1 or 2 signal level. we dont receive any calls if we are inside. Many urgent calls like medical emergency, interview calls have been missed. It's not only to me, in the entire locality no proper service. i've raised a complaint with Nodal officer, appellate officer, but no solution till date Please find the few of the complaint numbers [protected] 62291448 65737718 Rajesh pu.[protected]@gmail.com

Namaste, I am using Airtel 4G dongle number. In the month of September, while I was supposed to pay Rs. 2, 440 as the outstanding amount, by mistake I transferred Rs. 24, 440. When I noticed it, I called the Airtel customer care on 22-Sep-2015 and explained them the issue. They asked me to send the email to [protected]@in.airtel.com alongwith the scanned copy of bank statement, with the reference number and the cancelled cheque of my bank. Since I did not have any cheque leave left at that time, I asked them what can be the alternate for that ? So they said that bank statement with the transaction reference number displaying my name, IFSC code of my bank, bank account details, my address of correspondence and my alternate contact number are sufficient. So I gave them those details. But then somebody else again replied back that I need to submit the scanned copy of cheque. They also told me that within four hours of they receiving my scanned copy of cancelled cheque, they will transfer my money back. This was on 11th of Oct 2015. So, I had requested my bank for a new cheque book. After I received my cheque book, I sent them the cancelled cheque scan, on Oct 18. But after that, I got a reply from Airtel side that they will refund my money by 10-Nov-2015. This is complaint number 65052591. So I asked them that you told that you will be transferring my money back within 4 hrs of receiving my scanned cancelled cheque and now why you want three more weeks. So they are again & again replying that they will transfer my money by 10-Nov. Also, they are directly deducting my newly generated bill from the total excess amount I have transferred, which is again not fare! So their total amount of transfer to me is getting reduced each time! Today they called me and told me that I have not submitted the bank statement. So I told them I had already given the details long back and after that only they have raised a ticket for the refund of my money. But they were saying that they can't see the bank statements in their records! So this is not at all fare! There is no ethics or process being followed from their side. Nor there is any transparency being maintained. Each time somebody else replies and tells something different. I want my excess amount of Rs. 19, 721.82 asap. I hope you will help me. I have attached some screenshots of the big mail chain with Airtel on this issue from 25-Sep. Thanks.

Super models club service is activated with out my knowledg and 99 rupees deducted from my mobile balance.


Airtel mobile service is not refunding my amount.

Hello Airtel internet users, be careful donot recharge your mobile amount with high amont. Don, t maintain yourAirtelmobile with big amounts

Better use prepaid service only. Initially they tell so many benefits in Airtel post paid service. If it is post paid service, you will find the mistake when you receive the bill.

Airtel mobile service down down:::::::::

I have been using Airtel 4G dongle for couple of years and never experienced a bad experience as such that I am facing now. But for few months I have been facing issues with network and connectivity. I have called many times to the customer care and logged a complaint against my issue as well . Every time they say your issue will be resolved in 24 hours but till today no one has been looked into my issue and not resolved. Every month they send me bill around 1200/- as per plan and ask me to pay on-time I too been paying without any delay. But they give world worst service to their customer. I don't have words to say about their service. Request you to everyone, Don't go to this Airtel brand they will talk to you very politely/smoothly while taking connection after that they will show you stars in daytime only for your connectivity issues. A WORST SERVICE & LOOTS YOUR MONEY EVERY MONTH. THEY NEVER LOOK INTO YOUR ISSUES THOUGH YOU PAY MONEY IN TIME EVERY MONTH. DON'T BUY AIRTEL 4G DONGLE

I have made my payment for the mobile bill on 31/10/2015 and the customer service representative informed me that the services will work within4 hours they haven't so I gave a call again at 6pm again they asked me to wait for 4 hours u did I again called up they informed me to wait untill mid night and now the time is 1:15 in the morning as on 01/11/2015 still I can't make calls and m away from my home this is a cust service

I purchased an airtel dongle at 3 pm today from the airtel office at new vasavi Nagar, kharkhana, Secunderabad. This was supposed to be activated in 2 hours. Now it is 4 hours past and I have not recd the sms frm airtel. Nobody is picking up the telephone. Biju george, [protected]

In month of july 2015 i have applied for an landline connection and deposited a amount of Rs.1000/-, on 28th july i got a mail from airtel that due to some technical reasons airtel cannot give me the fixed landline connection and the deposited amount will be refunded through cheque within 20 working days. from 28th july to till date i have not received my refund and on calling their 121 customer care they just generate a new complaint number. regards vikram yadav [protected]

I requested for relocation of broadband internet from Hyderabad to chennai. After a week got a call saying people will come to my house the next day to give connection, It has been five days now and still I am waiting. It is difficult to reach customer care, and when I call them they just hang up or do not pick up the call (the number I dialled was [protected].They should not keep customers in the dark about relocation/new connection details. At the least they should answer the call. Airtel got no ethics.

I am using airtel 3G service in Mahipalpur, new delhi. I want to inform you that less net surfing, gmail &whatsapp, I am not able to access any app from google play store. Even in Connaught place like hifi areas. Its means airtel is forcing customer to use 4G network. Because they are not giving proper network access on 3G network. Using internet is not limited to WhatsApp and Facebook only. I have also many things to do with internet. So please, do something in this regards.

I am facing internet problem with airtel in andheri area of mumbai on 30 oct 15, when i called customer service for this in the morning, they told me that it will be resolved within 4 hrs, but nothing happened. When i called them in the evening they gave the same reason and same solution.
This is just they want to fool the customer nothing else. They charge us huge ammount for internet service but dont give the quality product.
There should be some punishment to service providers if they fail to meet the claimed services.

I am a resident of visakhapatnam and have installed airtel HD dish tv last month which cost me around 5500 where other dishes charge only 2500/- .i have raised the complaint and and no serive is provided since past 5 days .there is lot of inconvinece caused only because they have to do the service for free as my box is under warrenty. every day sevice within 24hours is promised but no one turned up till now . i want this issue to be considered seriously .

The fresh billing on my Airtel number started on 26th October 2015. The allocated data to me is 1, 250 MB out of which I have used 69.51 MB of data. However, now *121# and Airtel app show that, I am allocated with 97.9 GB (yes Gigabytes) out of which I have used 95.8 GB of data. The complaint reference number is 66016677.
They said it would be resolved by 15:21 on 30th October 2015. Appellate said it would be resolved by 16:00 on 30th October 2015. Now the Nodal officer is telling me to wait until Monday.

Earlier they had tortured me with incorrect billing of my dongle number.

What the hell is happening?

I have been tortured both mentally and financially by Airtel services. Kindly take a look at the my recent tickets raised and their services. 1. 57506280: Premise shifting due to change in Location. Raised on 10th July 2015, closed on 15th July 2015. 2. 57655494: Slow browsing in the new location also experiencing 'Limited Access' Raised on 15th July 2015, closed on 23rd July 2015. 3. 58056940: Wifi strength Issue still persist, requested to shift the router in other room, same premise. Raised on 29th July 2015, closed without confirmation on 13th Aug 2015. Shift not done. 4. 58638088: Raised the complain againfor same premise shifting Raised on 16th Aug 2015, closed on 23rd Aug 2015 without confirmation, shift not yet completed. 5. 60409876: Same premise shifting raised again to get it completed. Raised on 8th Oct 2015, closed on 15th Oct 2015 without confirmation and actually this was completed on 23rd October, how come they can preclose a ticket, why is there an irregularity? I have call records with the technician of 23rd Oct. How many irregularities are they doing including this? Where is their 24 hours response guarantee? What about customer service? In this period i have been calling them again and again like 100 times and have wasted my precious time. They introduced a mental torture to me by their bad services and irresponsible behavior. I am not able to concentrate on anything and have become very irritated due to their ignorance. Please help me get justice as a customer. Please let me know if you need more information.

My Post paid mobile subscription was under Myplan599 in which I get 2Gb internet data download free. In August I asked for 10Gbextra data.The August bill which came on 3rd September -Rs4337/- After complaining and several hours of talk with staff and authorities at various levels they 'waived' the overcharged amount.(Rs.1950/-)Bill came to Rs.2347/-.While I was about to pay that The September bill came on 3rd October for both months it's now Rs.5760/- . My data consumption for September was only 583 Mb. Even after several complaints they had retained high Data download plans against my number and are justifying the bill based on what their Sytem shows.I requested to make the bill commensurate wth consumption or credit Data in my account for future consumption if I am compelled to pay Rs.5760/- in order to resume service. Instead Airtel disconnected my number. The number is [protected]