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Airtel Complaints & Reviews

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Updated: Apr 21, 2026
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S
sharkant2003
from New Delhi, Delhi
Nov 10, 2015
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Address: Sonipat, Haryana, 131001

Dear sir, I have a number of Haryana Airtel Having no. [protected]. i am facing a problem from last 3 hour that i have no signal in my cell with error showing " Indairtel services is unavailbale at this moment please try after some time." Regarding to this i have a call in delhi customer care centre they told me that it is problem related to haryana no. and give me a number of Haryana customer care . when i tried to this no[protected], error shows that number is not exist. i tried this no 2 or 3 time and same problem is facing. now i am frustrated to this poor service
Airtel customer support has been notified about the posted complaint.
Dear sharkant,

This is with reference to your post dated 10 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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    A
    Ajay Gowtham
    from Coimbatore, Tamil Nadu
    Nov 9, 2015
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    Address: Chennai, Tamil Nadu, 600020
    Website: ww.airtel.in/digital-tv/Recharge

    Dear Sir,

    We have Top up with Rs.250 /- on SBI account Online Payment for monthly subscription.

    But, We are not receiving an error that there is pending in payment.

    Still we have due date upto Nov 20 2015

    Please do offer a service for us by calling on [protected]
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Gowtham,

    This is with reference to your post dated 9 November 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Dear Mr. Gowtham,

    This is with reference to your post dated 9 November 2015.

    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      R
      Ravikanth Motrapu
      from Hyderabad, Telangana
      Nov 9, 2015
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      Address: Krishna, Andhra Pradesh, 521139
      Website: www.airtel.in

      I am padmaja, from vijayawada, my number is +91 [protected] and last month i had a bill of 681rs, and i have paid my bill 750rs on 15th or 16th of October 2015. an they have a paper manually written of 750rs manually and they stamped, and now its been almost 20 days. i getting a call to pay the bill, and warning mails to pay the due., but i have paid my bill, i went to the particular outlet and asked for problem, they are not saying we don't have any records or updates, simply neglecting, the outlet is located at the AIRTEL OFFICE(ARC communication), Near HIGH SCHOOL ROAD, PATAMATA, VIJAYAWADA, i missed out the bill, plz check the cc footage on given dates and solve my problem...
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Motrapu,

      This is with reference to your post dated 9 November 2015.
      We would like to confirm that we have shared the resolution details with you.
      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
      Regards,
      Anil Sachdeva
      airtel presence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        Y
        Yogesh 21
        from Bengaluru, Karnataka
        Nov 9, 2015
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        Address: 411033
        Website: Airtel

        My number is [protected]. I m living in Pimpri-chin head, Pune, Maharashtra. I am facing Airtel Internet issues. i was used Iphone6 since 1& half month and I using Airtel 4G SIM card from the day I purchased iPhone 6. due to 4g is not enable on Samsung Galaxy s4 I change it to iPhone 6 as per Airtel gallery, Akurdi, Pune said. After purchasing I was going to Airtel gallery & I fulfill the whole process of 4g sim what is they tell me. From that day to till this moment they can't resolve my problem about Internet uses. After 1 months they send mi the bill of Rs 555 even I can't use a single Mb usage of data. I Again complent to customer care and my complaint Ref no. 66121786 for airtel mobile has been registered on 03-NOV-2015. But even they can't resolve my problem.. So pls help me
        Airtel customer support has been notified about the posted complaint.
        Dear Yogesh,

        This is with reference to your post dated 9 November 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Umesh Arora
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Dear Yogesh,

        This is with reference to your post dated 9 November 2015.
        We would like to confirm that we have shared the resolution details with you.
        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd.
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          S
          Sree Srikanth
          Nov 9, 2015
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          Address: 500073
          Website: airtel

          I have recharged 175/- for 2G pack on 14.10.15 and i didnt used the total data but it is deducting without using also. Total data deducted by airtel. i again recharged for 175/- on 31.10.15 (Trans id [protected]) and the total data deducted by airtel and normal balance also deducted on 09.11.15. even though i am having less usage they keep on deducting daily and they didnt send any warning sms before deducting from mail balance. last month they have deducted 130/- from my balance. before 6 months when i use 2g pack for 1 month duration, the data not used completely. but i have observed that last six months they keep on deducting the data from my internet pack even though i am not using also. please solve the issue otherwise i will change my network. i am using this network since 2007 but they are charging for data which is not used. this is not fare. someone should interfere and track the stastics of data packages and billing done by airtel then only customers will be benefited. they can go for 4g or 3g but all users cannot effort 3g or 4g. they are trying to charge more on 2g packs and they trying to convert these people to 3g or 4g. please refund my amount.
          Airtel customer support has been notified about the posted complaint.
          Nov 09, 2015
          Updated by Sree Srikanth
          I have recharged 175/- to [protected] for 2G pack on 14.10.15 and i didnt used the total data but it is deducting without using also. Total data deducted by airtel. i again recharged for 175/- on 31.10.15 (Trans id [protected]) and the total data deducted by airtel and normal balance also deducted on 09.11.15. even though i am having less usage they keep on deducting daily and they didnt send any warning sms before deducting from mail balance. last month they have deducted 130/- from my balance. before 6 months when i use 2g pack for 1 month duration, the data not used completely. but i have observed that last six months they keep on deducting the data from my internet pack even though i am not using also. please solve the issue otherwise i will change my network. i am using this network since 2007 but they are charging for data which is not used. this is not fare. someone should interfere and track the stastics of data packages and billing done by airtel then only customers will be benefited. they can go for 4g or 3g but all users cannot effort 3g or 4g. they are trying to charge more on 2g packs and they trying to convert these people to 3g or 4g. please refund my amount.
          Dear Mr. Srikanth,

          This is with reference to your post dated 9 November 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Umesh Arora
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            E
            enpiem
            from Talcher, Odisha
            Nov 9, 2015
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            Address: Chennai, Tamil Nadu, 600059

            This Airtel retailer or whoever he is, Is not a proper responsible person.

            Airtel Retailer Name (As claimed by them ) - Surya
            Contact[protected]

            Airtel Connection Request No - TNPB904508

            I applied for broadband connection, the same day they sent their people to collect the adress proof and instalation charges of Rs 1000. Later there was no reply from their side. After a lot of attempt calling, he replied and said my area is not feasable so Il be getting my 1000 rs back. Now its been more than 2 months I still did not get my refund of 1000 rs.
            Its not just about money, To howmany people he is doing this who knows? This is how people earn money in India?
            Dear Customer,

            This is with reference to your post dated 9 November 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Umesh Arora
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              Shashi Bhushan Iob
              from Burla, Odisha
              Nov 9, 2015
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              Address: Jagatsinghpur, Odisha, 754120
              Website: www.airtel.in

              Today I have recharge my mobile no [protected] with Rs. 98/- for 2G data plan for 28 days through debit card using internet on 09.11.2015. Successfully recharge massage came on mobile with Transaction ID- 997678 but mobile is not recharge with data plan and Rs. 64/- deducted from main mobile a/c for using data. I have complaint to customer care via ref no- CBDMO[protected] on 09.11.2015, time 20.02 but my problem is not yet solved.
              Airtel customer support has been notified about the posted complaint.
              Dear Mr. Bhushan,

              This is with reference to your post dated 9 November 2015.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Umesh Arora
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                K
                knit_vijay
                from Noida, Uttar Pradesh
                Nov 9, 2015
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                Address: New Delhi, Delhi, 110096

                Hi, This is Vijay and I was using an airtel postpaid number([protected]) since 6 years, but since last 3 months I was experiencing a huge call drop issue due to almost dead signal of airtel at my resident.I contacted to CC (voice and mail both ) and registered complaint for the same(related reference no are PO[protected], Ref20485239, Ref20485239, Ref21564574, Ref21564574, Ref21583915, ref2672499, ref21677131 and some more) .But airtel guys were just making me fool buy giving me different -different date to resolve the issue and I never recieved and call or visitor from airtel to resolve my issue . And after two months of my effort to get it resolve finally I decided to move from airtel and I stopped using all my airtel number and bought some other number(as due to pathetic network I was loosing several important calls on daily basis also voice quality was so bad that it was hard to talk).They asked several times my location info and I provided it. I can't explain their unprofessional service even they closed my complaint without any resolution and any contact to me, when I investigated it then they were unable to describe me the reason. And funniest thing happen when I escalated it to applete level(appellate.[protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com some more) after several mail trail and a month of false commitment to resolve the service one day I received a mail(over my investigation mail) from applete that my current request is regarding heloo tune not working...what a fun...before few days applete was dealing it as network issue and suddenly it got converted hello tune issue(which I never registered )...I have all the mail trail and in each mail I have clearlly mentioned that for no service i will not pay any bill...but shameless airtel guys are now sending me bill for this number...I am surprise how much nonprofessional a company can be. Now I want airtel to cancel my 2 months bill otherwise I will ask for compensation regarding my business loss due to uncountable missed call and call drop during these 3 months. I had already paid a months bill without getting proper service...
                Airtel customer support has been notified about the posted complaint.
                Dear Vijay,

                This is with reference to your post dated 9 November 2015.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Umesh Arora
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Hello,

                I am still waiting for final reply from your end. By the way now airtel guys wake-up and called me for visit but now it is non valuable for me as after a long waiting(3 months) and several missed call(business loss too) I totally stopped using airtel number.
                So it would be good that don't call me to resolve your buggy network as I removed all your sim and don't want to use it through out the my life..so just close my account and don't ask for pending for useless service, because if i will ask for my losses due to your pathetic service since 3 months you people would be in trouble.You people did nothing to resolve the issue within the valid time frame while I was calling to you guys and waiting for resolution.
                Dear Vijay,

                This is with reference to your post dated 9 November 2015.
                We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                Regards,
                Anil Sachdeva
                airtel presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  V
                  v.a.rao
                  from Visakhapatnam, Andhra Pradesh
                  Nov 9, 2015
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                  On 3rd Nov. ifiled an application for conversion of post paid service to post paid to my mobile [protected] at airtel retailer at pedawaltair in Visakhapatnam . ON 5TH IRECEIVED AMESSAGE STATING THAT it was unsuccessful due to signature of retailer n d distributor are d same n d number does not exist in FTA(59110 notdone n directed me to contact nearest retailer on 5th. accordingly i contacted d shop on 6th n showed them d message. There was no proper response. subsequently i contacted them several times over phone. so far it was not attended to.do d needful to get my problem solved
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Rao,

                  This is with reference to your post dated 9 November 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Umesh Arora
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Dear Mr. Rao,

                  This is with reference to your post dated 9 November 2015.
                  We would like to confirm that we have shared the resolution details with you.
                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                  Regards,
                  Anil Sachdeva
                  airtel presence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    R
                    Rathore Rajendra
                    from Chennai, Tamil Nadu
                    Nov 9, 2015
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                    Address: 517501
                    Website: airtel

                    On 9.11.2016 in my mobile [protected] video club service has been activated by mistake. Immediately i have sent SMS to stop the service to 155223 based on thier message. But iam getting reply as we are unable to process the request. Hence iam lodging this complaint to deactivate the VIDEO CLUB and recredit the amount of Rs 99 debited to my account Rajendrasingh [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Dear Rajendra,

                    This is with reference to your post dated 9 November 2015.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Umesh Arora
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      B
                      bharath.hk
                      from Bengaluru, Karnataka
                      Nov 9, 2015
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                      Address: 560097
                      Website: www.bhartiairtel .com

                      Date of the incident 07.11.2015 client relationship number [protected] i have activating 3g internet pack Rs.250/- 1GB data(1024 MB) and my bill period is 05.10.2015 to 04.11.2015. my bill plan is Rs.250 for 1024MB from 05.10.2015 to 04.11.2015. till date i used only 1010MB. But they charged extra rs.672 i dont now that guys cheating all customers making more money very worst airtel network please kindly way off Rs.672. then only i wil pay bill payment
                      Airtel customer support has been notified about the posted complaint.
                      Dear Bharath,

                      This is with reference to your post dated 9 November 2015.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Umesh Arora
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Dear Bharath,

                      This is with reference to your post dated 9 November 2015.
                      We would like to confirm that we have shared the resolution details with you.
                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                      Regards,
                      Anil Sachdeva
                      airtel presence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        B
                        biswajit_sahu7
                        Nov 9, 2015
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                        Address: Kolkata, West Bengal, 700015
                        Website: www.airtel.in/personal/digital-tv

                        I have been using Airtel DTH for the last 9 years with multi-connection SD pack.
                        Now I wish to disconnect my primary connection and thus called 12150; to which I got to know that I have to return the STB, remote, etc on disconnection.
                        I believe that I have bought the STB and if I have to return it, Airtel should refund the price of STB.
                        Furthermore, when my STB was not working properly at a certain time, Airtel charged me for a replacement STB.
                        Now why should I return the accessories without refund (if STB is Airtel's rental then why would they charge me for fixing the faulty STB).
                        Airtel customer support has been notified about the posted complaint.
                        Nov 09, 2015
                        Updated by biswajit_sahu7
                        My Customer ID is [protected].
                        Nov 11, 2015
                        Updated by biswajit_sahu7
                        Would appreciate a call to clarify the situation.
                        Regards, Bsiwajit
                        Dear Mr. Sahu,

                        This is with reference to your post dated 9 November 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Umesh Arora
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Would appreciate a call to clarify the situation.
                        Regards, Biswajit
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                          A
                          aravind15
                          Nov 9, 2015
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                          Address: 603202

                          HI iam Aravind I had recently requested for airtel broadband connection and the executive came and collected the details on 23.10.15 and told me i will get the connection within 72hours and also gave [protected] contact number for contacting about connection and i recive a message with my account number and fixedline number(in below i provide all the details)... but still now 9.11.15 i didnt get the connection i called both the coustomer call and the provided number more than 40 times but they are not giving any correct information ..All i need to know is will i get the connection are not and can i give a serious compliant at anywhere even file a compliant in consumer court ..please help me My contact and registered number=[protected] additional number=[protected] my email=[protected]@gmail.com my account number provided by airtel= [protected] fixed line number provided bu airtel =[protected] I hope this will help me as soon as possible
                          Airtel customer support has been notified about the posted complaint.
                          Dear Aravind,

                          This is with reference to your post dated 9 November 2015.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com


                          Regards
                          Umesh Arora
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            Pravin kotkar
                            from Mumbai, Maharashtra
                            Nov 9, 2015
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                            Address: 420 092

                            I am using Airel no. [protected] from last 4 months but at my home i am not receiving 3g network even 2 g is slow .First i was using Vodafone there network was excellent, now ia regretting to shifted to Airtel. From day 1 i am facing this problem .I had send several complaint mail, but they are not solving my problem .After every complaint i just receive their mail our technical team is working on your problem . From last 4 months i am paying for 3g plan . Kindly help me.
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. kotkar,

                            This is with reference to your post dated 9 November 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Umesh Arora
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            i didn't received any call regarding my complaint from your side
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                              S
                              SanjayBagani
                              from Delhi, Delhi
                              Nov 9, 2015
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                              Address: Gurgaon, Haryana, 122003
                              Website: www.airtel.in

                              I tried recharging my airtel number with Rs. 1000 on Airtel website at 12:31 pm on 09 Nov 2015. I received an OTP and approved payment at 12:33 pm and received a message from bank at the same time that amount has been deducted. I received a notification of "unsuccessful recharge" and a transaction ID: [protected] from Airtel. When I called customer care they mentioned that this transaction ID is inaccurate. I gave them the transaction ID "[protected]" that was received when I initiated the recharge. The customer care representative told me that the amount was deducted and there was a delay from bank in approving the amount. I mentioned to her that I received the message from bank immediately then how it can be a delay from bank. Even the unsuccessful transaction message came immediately, then how it can be bank's fault. Then she told that you will get refund within 10 days. This is not ethical to hold someone's money for 10 days and Rs 1000 is not a small amount. An action must be taken against Airtel and the amount be refunded sooner.
                              Airtel customer support has been notified about the posted complaint.
                              Nov 09, 2015
                              Updated by SanjayBagani
                              I received an email stating that the recharge failed due to technical error, but they customer service executive said due to delay from bank's end, not sure why they do not stick to their own point ever.
                              Dear Mr. Bagani,
                              This is with reference to your post dated 9 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                              Look forward to receiving the required details at airtel.[protected]@airtel.com
                              Regards,
                              Umesh Arora
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                S
                                Sri Harikaa
                                from Hyderabad, Telangana
                                Nov 9, 2015
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500068
                                Website: AIRTEL MOBILE NETWORK

                                We are not having signals in our south end park, near mansoorabad, lb nagar.

                                We are getting cross mark completely without signals for every 5 mins.

                                Try to rectify this issue and we are complaining from many months but no action was took by the service provider till now.

                                We are paying bills in thousands but experiencing worst problem.

                                Communication is not at all good then how can we think about 4g????????????
                                Nov 9, 2015
                                Complaint marked as Resolved 
                                The issue is with Airtel Service providers but not with the Code and Pixels interactive technologies. Delete the Code and Pixels name in the title.
                                Code & Pixels Interactive Technologies customer support has been notified about the posted complaint.
                                Dear Customer,
                                This is with reference to your post dated 9 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                Look forward to receiving the required details at airtel.[protected]@airtel.com
                                Regards,
                                Umesh Arora
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  V
                                  virik
                                  from Gurgaon, Haryana
                                  Nov 9, 2015
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                                  Address: Ghaziabad, Uttar Pradesh, 201014

                                  Dear Sir, we are living in Plot no. 73, Gyan Khand II (Street no. 3), Indirapuram, Ghaziabad. There are about 150 flats in this area. Airtel is installing his tower very adjacent to my home (in Plot no. 72) that can cause health hazards to the residents & specially to small babies. Even i have baby of one year old & can cause serious health problem due to radiation. There is already a mobile tower in this area of any different service provider & this new tower will definitely create pathetic action. Airtel is not even taken NOC/ consent from our registered RWA. On behalf of all the 73 residents we strongly object & want not to install this tower here. I would request to please look into this matter on a serious note & hold this installation. Regards, Vikas Pandey
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Virik,
                                  This is with reference to your post dated 9 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                  Look forward to receiving the required details at airtel.[protected]@airtel.com
                                  Regards,
                                  Umesh Arora
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Dear Mr. Umesh,

                                  Thank you for your response.

                                  This complaint is regarding Airtel tower which is going to install in plot no. 72, Gyan Khand II, Indirapuram Ghaziabad. Please confirm which Airtel account no. is required for your action.

                                  My alternate contact no. is [protected].

                                  Regards,

                                  Vikas Pandey
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                                    Rajneesh9815478027
                                    from mansa, Gujarat
                                    Nov 9, 2015
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                                    Address: Gandhinagar, Gujarat, 151505
                                    Website: Airtel.in

                                    Balance deduction and shruti executive rude behaviour disconnect mycall and no helping My no is [protected]. My balance deduction 155 ruppes . I want to know information only 129 automatically balance deduct and internet pack activated. Please raised a complaint and refund balance 155 rupees
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Rajneesh,

                                    This is with reference to your post dated 9 November 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Umesh Arora
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      Padma KN
                                      Nov 9, 2015
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                                      Address: 560018

                                      I got a call few mins back from [protected] saying that he is calling from Ferns and Petals (www.fnp.com) and he told that the product i ordered for is out of stock and they will refund the money immediately.He asked for my netbanking username and he told that he will connect to IVR mode where i will have to confirm my password.I was about to tell but then realized that its a fraud.I disconnected the call immediately.
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                                        A
                                        Avinash Pattada
                                        from Bengaluru, Karnataka
                                        Nov 8, 2015
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                                        Address: 560043
                                        Website: www.airtel.in

                                        I recently changed my plan on 31st Oct from 315 plan to my plan 599 coz I was 2G previously and upgraded to 3G. We ve all seen the new 4G ad from airtel, I want to say that it's pure connning. I was better while I was on 2G now forget the speed I have no data connectivity at all. It doesn't end.there I have been following up since 31st but no one has ever resolved the problem. I have requested for a call back and yes, it was promised but never happened. Yesterday may be it was my 8th call and I spoke with Anil Gupta from Mumbai who was the floor supervisor who when asked for his employee id wouldn't give it. I asked for a manager this was 9:30 pm so there was no one who was available but promised that he will have someone call today in the morning between 10:00 -11:30 by now I am sure you know what happened. Well, I got no call. My wife who uses Vodafone has amazing data connectivity on her phone but airtel doesn't even load... Well I wonder where is that girl who comes in the ad, challenging ppl on data speed.
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Mr. Pattada,
                                        This is with reference to your post dated 8 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                                        Regards,
                                        Umesh Arora
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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