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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 1, 2026

Complaints 54830

Resolved

21980

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32850

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Address: Mumbai City, Maharashtra, 400068

I am using my airtel sim [protected] from last 5 yrs. Few days back I came to know that it is registered with different name and number. On approaching airtel nodal they accepted their mistake, but they want me to make all efforts to correct their mistake. They want me to visit nearest airtel shop. I asked them to collect documents from my address, but they denied. Why should I waste my time again after 5 yrs??

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Customer,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 110015

Website: consumer complaints.in

Hi sir my broadband plan is 1399 per month and i have not paid the bill for the month of november and now your team is asking for 3395 for two months november and december and in the starting your executive have given me the discount of 500rs and yesterday your executive gave me the discount of 300rs more and they are saying just pay 2595 now tell me why should i pay this much of amount and yestetday your executive abhishek and his interaction id is[protected] he dont know how to talk with the customer he said that i vll nt listen you just do what you want to do so plsss take the serious action against your executive and i want that you should give me the more discount in my airtel broadband bill or otherwise i will disconnect it and i vll go to the other network i have 2 connections of your i vll disconnect all the connections which i have my landline number is [protected] and my plan numbr is 33104294 and contact me on [protected] asap...

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Ms. Bharara,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: 600092

Website: airtel

Since a week, aftermath of recent flood in Chennai, bsnl restored within 24 hours . Airtel customer like me still suffer, callous attitude, no proper commitment for faulty rectification. Most useless service . When bsnl has restored their services full fledged on my apartment & street, airtel is yet to solve my complaint. I have registered to debit the number of days for non usage period in their monthly bill.

Airtel customer support has been notified about the posted complaint.

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S

subalaji

from Chennai, Tamil Nadu

Dec 8, 2015

Let me see how Airtel responds

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Sir recharge my airtel DTH I'd [protected] but atumatice recharge I'd [protected] and not received tranxan I'd please help me sir my lappu no [protected]

Aug 9, 2021

Complaint marked as Resolved

Dec 09, 2015

Updated by Jota Sir not solve my problem please refund my money

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J

Jota

from Mumbai, Maharashtra

Dec 9, 2015

Sir not solve my problem please refund my money

Airtel Customer Care

from Mumbai, Maharashtra

Jan 27, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 8 December 2015.

We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 500081

Website: www.airtel.in

Here is the latest conversation and been escalated to level 3 but no resolution yet.

i am not at all happy with your reply and i really don't understand on what basis the bill generation is right ? could you please elaborate more on this.

Who the hell told you that i am not able to check the usage, i am pretty clear on that and been provided proofs as well for usage based on the instruction given by Airtel customer care to track usage we need to dial *121*114# is this wrong one you mean to say? and message i received from Airtel? what you are trying to say could you please elaborate more on this as well..

if you really don't understand what the problem is then you should have been asked more information or could have been called to me? instead of blindly saying the bill is correct right? will this make sense?

i am escalating to level 3 to Appellate.[protected]@in.airtel.com.

Hi Appellate officer,

Could you please go through the following email chain and get this resolved as soon as possible and it's been more than 8 days?

in short on dispute is airtel charged more than what i been used on data usage if the airtel is misleading on the usage then i am not responsible for that right?

if we observe that the itemized statement below and the usage track till 9:30 AM based on the screenshot i been used 296 MB only and another message i received from airtel at 1:57 PM saying that i been reached limit so then on wards i stopped using internet you can check this from the below statement too..

Please refer proofs for till 9:30 AM on 24 Nov 2015 as well the message i received from airtel at 1:57 PM on 24 Nov 2015 as attached

hope this is clear now? if not please elaborate instead of simply say the bill generated is right?

May 24, 2017

Complaint marked as Resolved

Bill been adjusted.

Verified Support

May 25, 2017

Airtel Customer Care's response Dear Vijay,

This is with reference to your post dated 8 December 2016 .

Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtelpresence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Vijay,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

B

b4u.vijay

from Hyderabad, Andhra Pradesh

Dec 11, 2015

Hi Umesh Arora,

Here is my response after responding to the above email conversation and see how carelessly they are working the problem resolution!!!

i been asking on what basis the bill generated and if it is correct then why not the people from Airtel is responding to my question. i will keep posting here until the issue gets resolved and will post in social media as well atleast other should not be impacted?

Thanks,
Vijay
[protected]

Email conversation below...

Vijaykumar Reddy
9:09 PM (16 hours ago)

to nodalofficer.a.
This seems to be funny for you? if you feel that the customized statement is right then prove that with explanation in comparing with proof which i been sent!!

i really don't understand how blindly you guys are working on the problem resolution.

Call me again or give number so that i can call you and will explain you in details what the problem is and they if you are satisfied with my clarification then please revers the amount.

Great day!!

Thanks,
Vijay

On Wed, Dec 9, 2015 at 4:40 PM, wrote:
Dear Vijaya Kumara Reddy N,

This is with reference to your email regarding data charges dispute for your number [protected].

I tried reaching you on [protected]. However, I was unable to establish contact with you.

I have verified your details and I would like to inform you that, there was excess data consumed from allocated free data in the invoice dated 27/11/2015.

I understand your dissatisfaction over being charged for excess data usage; however I am unable to initiate a reversal of charges as these were found to be appropriate as per your bill plan tariff.

Customers touch points:

Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours - 24/7.

Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.

Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.

Please visit our website www.airtel.in for a range of products and services.

Yours sincerely
Arunkumar S
bharti airtel limited

Airtel Customer Care

from Mumbai, Maharashtra

Jan 25, 2016

Verified Support

Dear Vijay,

This is with reference to your post dated 8 December 2015.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

B

b4u.vijay

from Hyderabad, Andhra Pradesh

Jan 28, 2016

you can reach me @ [protected] during day time. if it is not reachable then try to improve Airtel network!

Thanks,
Vijay

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Address: New Delhi, Delhi, 110075

Had paid for recharging of Airtel no.[protected], 0n 4th December.Transaction Id [protected], for INR 575. Also paid INR 45 for same.ID 560485. The amount has not been credited to the account so far. Please resolve immdtly. Thanks Subramanian [protected]

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Mr. Subramanian,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Nagpur, Maharashtra, 440001

Website: 198

Sir/Ma'am, Whenever I call the customer care number (198) and select 'Hindi' as desired language directions are given in Marathi diction and I can make out nothing. I am unable to know offers available for my number. Kindly help. Lauhar Prasad Nagpur, Maharastra +91 [protected]

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Customer,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600084

Sir, I submitted request form nearly 10 to 15 times for new broad band connection with fixed line since 4th December to till today. You can check the same for the given address in the request form No.13 GANGADEESWARAR AVENUE, PURASAIWAKKAM, CHENNAI 84. But no one turned sofar.This reflect your poor customer service to the new subscriber which contradics others opinion. My cell no.[protected]. Sir may know reason for this lapse.

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Customer,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 560066

Dear Sir/Madam Dear sir, I would like to surrender the Airtel Datacard.Kindly take my this complaint as final complaint.My Airtel Number is [protected], After this pl inform me regarding canclation of my datacard, because my sim is not in use in last 2-3 months. There is seriously network issue in my home. you people are not able to solve my problem in connection with unwanted services resulting wrong bill . After doing lot of complaints no one wake up.pl.consider my this complaint as I am requesting you for cancel my datadcard immidiatly.And I hope Airtel will not collect any amount from Oct-15 Thanks Vivek Yadu

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Mr. Yadu,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Jan 24, 2016

Verified Support

Dear Mr. Yadu,

This is with reference to your post dated 8 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 400102

Website: www.airtel.in

I have ported out from Airtel UP to Airtel Maharashtra (Mobile [protected]). Im able to make outgoing calls, but whenever someone calls me, the IVR says INVALID NUMBER. This is happening past 24 hours. I have also filed a complaint on 198. But still no resolution. How would Airtel compensate for 24 hours loss in my business which works only on my mobile phone? I am filing a case in the Consumer forum shortly for compensation. Junaid Sherwani

Aug 9, 2021

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Mr. Siddiqui,
This is with reference to your post dated 8 December 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
Look forward to hearing from you.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Address: Bangalore, Karnataka, 5600006

Website: Airtel.in

Dear Team, I am was using Airtel for long time . I had placed an complaint to recitify my wifi device on June though they had not rectified my issue I had payed the bill of 4000 . But this time I had decided not to pay the bill until they resolve my issue but I been receiving calls from there recovery agents and was telling them same story but no results .today I get an threatening call by airtel legal team stating they would be disconnect my incoming and outgoing of my Vodafone number with out even trying to understand my issue. My Airtel number [protected].

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Lokesh,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Feb 4, 2016

Verified Support

Dear Lokesh,
This is with reference to your post dated 08 Dec. 2015.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Ranchi, Jharkhand, 834001

Website: www.consumercomplaints.in

We have recharge our mobile no.-[protected] two times as on 29.11.2015 from retailer through easy recharge of Rs. 100/- but on 02.11.2015 company has deducted Rs. 100/- saying that by technical default your account has credited two times which is now debited from your account.

Aug 8, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Mr. Yadav,

This is with reference to your post dated 8 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Ambala, Haryana, 136118

Dear sir, I M Krishan Kant I am Interested for installation of Airtel Tower in my land for rent/lease bases .i have a Sufficient Place is available for Tower Installation . Because their is no tower installed near by 8 kms around by our location. Location: Village Hasan Pura, Naraingarh, Distt : Ambala, Haryana, India PHONENO: [protected] email: [protected]@gmail.com

Aug 8, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 11, 2015

Verified Support

Dear Mr. Kant,

This is with reference to your post dated 8 December 2015.

We are glad to know that you are interested in providing your land for installation of tower.

We will connect with you to get additional details, if required.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Visakhapatnam, Andhra Pradesh, 530026

Website: www.airtel.in

I have a messaging issue on my airtel prepaid connection and i have done a sms topup and now messages are not going.. its ok problems will come but there is no way to contact support exe on 121 or 198 or any other.. IVR has few instructions in which SMS related nothing is available.. i didnt expect something like this from AIRTEL...

Aug 8, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 9, 2015

Verified Support

Dear Dinesh,
This is with reference to your post dated 8 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600 062

Website: customer care

I had lodged a complaint stating that "Sir, my mobile number is [protected]. It is inform that when ever i top up the mobile for recharge, the amount vanishes within a day even after not using my mobile phone. so, nearly 4 times it had occurred and now a days i am not able to top up the mobile. kindly look into it and find a permanent solution in this regard. with regards, venkatesan, [protected]" Airtel Complaint Status Update [ID: 1181293] Even on 07/12/2015 I had topped for Rs.66 and the amount vanished and still now my complaint was not solved by the poor performer customer care.

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Address: Vadodara, Gujarat, 390025

Dear sir I do transaction 500 by debit Card To in airtel money wallet But amount debited my bank account but don't Load money in airtel money sir please help me Sir my mob.no-[protected] With regards Chandra Shekhar Baghel

Aug 8, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 27, 2016

Verified Support

Dear Mr. Baghel,

This is with reference to your post dated 8 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Bangalore, Karnataka, 560049

Just wanted to bring your attention towards my problem that in recent time with your customer care, nodal officers appellate team service is very worst I have an AIRTEL postpaid number [protected] ( add-on) corporate connection from 2011. On 1st August I went to my nearest airtel relationship center in New Thippasadra Branch ( Bangalore ) for to raise a request for Migration from Postpaid to Prepaid.. before that, I have cleared all my outstanding amount in the same premises as advised by CSR I have submitted all my supporting documents along with photo signatures, but they don't help me to converting this postpaid number to prepaid since August-2015. After 2 week later I had contact to Customer Care, Nodal Appellate Team for quick response and resolution. but they told me that if I want to continue my connection Once again I need to re-submit my photo id of address prof, after I submitting them along with my original verification of my voter id and pan id and as well as photo copy of this document they told me it will be activated with in 24 hours.. There after there is no Progression till date, In fact I have re-visited Airtel Showroom in Manatha Tech Park, helpless guys told me that they dont have applications in store to take this request... I have litteraly disappointed after 3 months again now... I request you to take immediate action against the individual or team or center with whom I have wasted my 3 months’ time. Kindly note i have made 65 calls to Customer Care, Nodal Appellate till now. I would appreciate if someone could look into the matter bit seriously and do the needful on priority as it’s forcing me to take up this issue to the next level.

Aug 8, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 9, 2015

Verified Support

Dear Customer,

This is with reference to your post dated 7 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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Airtel Customer Care

from Mumbai, Maharashtra

Jan 24, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 7 December 2015.

We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Address: 533306

Website: Airtel

[protected] which was ported from BSNL to AirTel POSTPAID. The result SIM is not working due to some technical issue at AirTel. We are facing same issue for a week then they were activated. After 3days of activation again they were stopped without any intimation for converting into AirTel prepaid. The final result is SIM is not working. We are loosing many of the important calls because of AirTel. I'm doing business so I lost many important calls. Hence kindly activate my SIM.

Aug 7, 2018

Complaint marked as Resolved

it had taken 14 days of time to resolve the issue, main heads not to take any risks and not to feel personal to resolve the issue, they only sit back and reply the problematic mail's with convince manner that's all.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 9, 2015

Verified Support

Dear Mr. Prasad,
This is with reference to your post dated 7 December 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
Look forward to hearing from you.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 2, 2016

Verified Support

Dear Mr. Prasad,
This is with reference to your post dated 7 December 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Kolkata, West Bengal, 700008

Website: www.airtel.in

Sir, I want to draw your kind attention, that, on dt.01.12.2015, my data balance was 530 mb & talk time was Rs.270. Due to validity period I had recharged a data pack of Rs.275. Next day I found my entire data pack along with talk time vanished. On dt. 05.12.2015, again I had recharged Data pack of Rs.275 and talk time of Rs 130. The next day i.e. 06.12.2015, again it had vanished. Now I ask the customer care executive SUMONA GHOSH for the above matter. She had no intention of solving the problem and started to argue with me and unable to reply about the vanished data and talk time. Now my humble request is that may I know on what ground my above data and talk time vanished. For your further information I am using this mobile no. along with data from the beginning day of 4G, and the consumption of data always remained below 500mb. Please tell me shall I continue AIRTEL or else? In this regards please literate the customer care executive like SUMONA GHOSH so that a genuine customer may not be harassed and know the details o[censored]sage of data. Needless to say as a good business gesture, again I have recharged Rs.275 on dt. 07.12.2015. Hope and trust your good-self will look into the matter and return back the talk time and data pack. Awaiting for your early action and reply.

Aug 8, 2021

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Dec 9, 2015

Verified Support

Dear Mrinal,
This is with reference to your post dated 7 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Airtel Customer Care

from Mumbai, Maharashtra

Dec 9, 2015

Verified Support

Dear Dear Mrinal,

This is with reference to your post dated 7 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Hyderabad, Andhra Pradesh, 500072

I, Hari Babu Makkena of your Customer since 18 years, recently on[protected] at 7:02 PM I recharged mobile data for Rs.169/- for 1GB 3G data for 28 days based on your message, and Transaction ID is [protected]. But unfortunately, after recharged the data the message has been come as 650 MB Data for 14 days, immediately I asked your retailer, but he was not properly answered to me. Everyday after disconnected the data the message was come as your data validity expire date is[protected]. On[protected] one message was come your company "Mee data pack validity expire ayyindi ippudu usageki main a/c nundi charge cheyyabadutundi". Based on your message I was data recharged for Rs.169/- 1GB 3G data for 28 days, but the data was not come 650 MB instead of 1 GB for 28 days. I think your company was cheated me in this regard. Please rectify my problem immediately, if you are not rectify my problem, i will take legal action against your company and I will complaint at TRAI against your company. Please rectify my problem as early as possible. Thanks. Hari Babu Makkena Cell No. [protected] email id: [protected]@gmail.com

Airtel customer support has been notified about the posted complaint.

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H

Haribabu Makkena

from Surat, Gujarat

Dec 7, 2015

Very poor service

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