[Resolved] Airtel — Regarding recharge of 399

[Resolved] Airtel — Regarding recharge of 399

M mskumar507 from Bengaluru, Karnataka

Two weeks back i move to bangalore, but using my hyderabad sim, when tried to recharge i got know the offer of 399 through ivr, so i have done recharge of 399 on my number [protected], but now i am unable to do call, when i enquired about this customer care ppl saying that your in bangalore it won't be work. And i need to loose that money. They are not ready to provide any solution. Was this information helpful? No (0) Yes (0)
Jul 26, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Jun 20, 2017 Updated by mskumar507 I clearly said that I done recharge through Paytm and I have provided my PAYTM account number but they are asking my credit card number I don't know how can they ask my credit card number. I clearly denied giving my card details and asked to payback to my paytm wallet.. Even though they are asking to provide my card details. Can any one help on this. Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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Comments

vivekananda _sengupta

go for port out..airtel will never solve your problem.I am user for 10 years.they will only cheat you as a fraud company

mskumar507's [Complaint's author] reply, Jun 20, 2017

boss I have paid 399 it my hard earning money, what this consumer complaints will do is it just for time pass .

lakshit sarmal

from Noida, Uttar Pradesh

I want to block my sim card number [protected] name lakshit sarmal R/O. krishna nagar kathua (j&k)

Babu Cheeli

from Bengaluru, Karnataka

Domestic

Surendra Ningthoujam

from Lala, Assam

I have lost my recharged for airtel on starching. The amount is only 10 the serial no -113170*[protected]. I found some pin they are ***6**[protected], please recharged my number is [protected] thanks u