Airtel Complaints & Reviews

Sir, I did not use the my post paid mobile number for few months as [protected], also out going calls are panned . but still i got bills from airtel. i want to change my connection as pre-paid.

I am a airtel customer .
i did recharge of rupees 198 on 10th jan. 2016, received the SMS of successful recharge but it is showing the current balance 00.00 . and i could not make any call . went to local customer service but they did not help .since online customer service is paid service and my balance is 0. how can i make call ?
i again made a recharge of rupees 10 on 20th jan. and it was success this time
therefore today i made another recharge of 198 rupees and again received SMS of successful recharged . then also balance is 00.00 . i tried to contact customer service but science it is paid my balance is 0 . how can i make any call ?

Sir

I am harsh . I had not used my sim card for last 4 months so it has been deactivated . I request you to please reactivate my sim.

My no. [protected]

Thank you

On 23rd Jan'16 i have been recharged 3G for Rs 265/- through Airtel website. I got the message from airtel and the no is[protected]. The amount was debited from my ICICI account through net banking and the information is BIL/[protected]/AIRTEL recharge RTE[protected].

Till the date for net usage the amount was charged from my main balance instead of net pack.

Resolve this issue immediately and reimburse the amount till now charged from my talk time balance.

MY mobile no is [protected].

Had a conversation with Mr.Murthi & Mr.Ezhil, Santhom Office Chennai. There is no response and the amount debit from my account is not remitted to my bank account till 27th Jan'16.

Regds

N.Nambi

I have airtel broadband fro last 7 month, every month I get issues . On 21st jan -16 I have registered the complaint . Till now no action has been taken . I have called more than 10 times, but its no use.

No: [protected]

I canceled an advertisement link while surfing a website on dated 26/01/2015. After that sms received from airtel that "supermodels club service has been [protected]@Rs99.0 for 30 days". Eventually, Rs 99.0 deducted from my airtel main balance inspite of I was using reliance wifi network for web surfing.

Moreover, no positive response received from customer care executives (Manish & Swati), Rather they refused to log complaint for the same.

My complaint is that why balance is deducted without confirmation from customer and how said service activated from airtel. Airtel is not supposed to activate and deduct money like this without confirmation from customer. My concern is that this way fraud websites can hake all the information from airtel mobile.

Requesting you to investigate and refund my hard earned money on priority.

- AIRTEL-POST PAID
Dear Sir

I was using my Airtel mobile no.[protected] (Post paid),
Bill amount 200 adjustment
Please sir

T's/regards
Jayprakash Ray

I went to oay my bill in Airtel site on 25th Jan 2016. When I was about to do my payment using my Credit Card, it was mentioned that my card details will be saved by default. This is WRONG. Why should my card details be saved without my permission. It means that I can only pay using my Card only if I allow Airtel to save my Card details. This is ridiculous. Earlier, there used to be an option asking whether I want to save my card details....

Sir
I recharged my air tel no. [protected] by using airtel application with rate 448/- before recharge i checked offer on my air tel number offer is that by recharge of rs. 448/- i will get 4gb 3g data but after recharge i get only 2gb 3g data. Screen shot of the offer has been attached. Please solve the problem.
Name Anil kumar
Mobile no. [protected]

Please ignore my complaint regarding missing mobile and sim no [protected] on dated 19/01/2016, because i found my mobile and sim on dated 21/01/2016 at haryana roadways office sector 29.So i return back my complaint.


Thanks and regard

Shanu Raza
[protected]

This is to inform every one very very bad interenet and bad customer care support from airtel its was last 15 years working in it field but this is very very baad not good dont know were to remove the frustation...God know hoe to handle this people

Last month, I changed my postpaid plan from 999 to 1499 on 26 of December. Then I activated Smart pack internet for 1705 rupees. so the total should be 1499 + 1705 = 3204. But my the bill I got is 5752.46. I called customer care for clarification. I am here to complain about AIRTEL SCAM.

this is how they said..
1499 - current plan (ok)
1705 - smart pack internet (ok.. I am aware)
1500 - internet from my previous plan (I DIDNT EVEN USE 0.01 KB - SCAM)
29 - for calls (but my plan is unlimited and in my previous plan also I had so many free hours)
74 - for value added service (I didn't add any. not even one. I don't even what's that. HELLOTUNES IS NOT ACTIVATED)
167 - extra internet (they take amount for extra usage even though the bill plan says that the internet stops after limit)
726 - TAX (YES TAX)

now the total is 5700. balance 52.. god only knows for what they are charging this 52 for.

when I talked to one of the customer care executive, she said that she will deduct 1500 and 167 as I said its not fair for me to pay when I didn't use but then she transferred the call to some higher executive as the amount is huge. and she said she can only deduct 1000. when I kept questioning them about this scam they tried to convince me or remained silent.

tax 726?? seriously??


AIRTEL IS SCAM. this is the last month I am ever going to use Airtel. anyway they gonna charge for the whole month if I disconnect now.

Respected sir/Madam,
I had given request for my no [protected] to be port from Reliance to Airtel on 23rd Dec 2015 to Airtel office. I had paid Rs 50/- for new SIM and I had submitted my photo and documents.
Later I had dropped mail to Airtel nodal team, Bihar asking regarding status of my port request in reply of that Divya Kumud from nodal team confirms that although they had received my documents but port request was not initiated by Reliance.
I had dropped mail again to Reliance asking about the issue and they confirmed that port code EB716183 initiated is right and no fault lies at their end.
I dropped mail again to higher authority of Airtel, The appellate authority of Airtel Bihar and I got a strange reply form Mansi that they haven’t received my documents.
While sending back to the same mail of nodal team, I got a mail from Airtel that port request has been initiated, I got SMS too on [protected] that its initiated.

Later I had dropped two mail to Airtel regarding status and in reply of that I got same reply its in process.
Later I dropped mail on 8th of jan 2016 and Mr. Thomas reply again strangely to provide me all documents and info.
I had put a complain to TRAI & Dept of Telecom and in reply of that Miss Nance from Airtel is dropping me mail that they haven’t received my documents for port request.
Now where the question comes of not receiving documents when Divya from nodal team confirms on 29th Dec 2015 that they had received my documents.
I had gone through a lot of mental suffer in last 1 month and now I am not willing to port to Airtel but what I am looking for compensation for all my mental harrasenment.

I am unable to upload my full mail conversation I am putting my part of it.
Regards
Ravi Prasad
[protected]

I have requested for AIRTEL broadband on 11/dec/2015, as i searched in internet about AIRTEL SERVICE, they asked my address so that they will confirm whether they have feasibility to provide connection, at that time they confirmed that they have feasibility to give connection but till now i didnt get any connection, As i already escalated the issue in AIRTEL, LEVEL 1)198 complaits
LEVEL 2)NODAL OFFICE LEVEL 3)APPELLATE, As they confirmed to give connection i have disconnected my old broadband, now they are not providing new connection stating that there are some technical problems, and when ever i called customer service they are assuring me that they will resolve the issue in 24 to 48 hours like that totally 50 days completed, i want help in this regard

My dads number is [protected], i called the customer care and informed them about the deductions of 53 rupees which was not known to my dad for the account of wap services.

This has become very common about airtel mobile team doing this and cheating customer. I called customer care with a hope that they will resolve my issues however they were so arrogant and pathetic over the call i was amazed to see their response. There was no fear and respect that we ideally have for any customer.

I would like to posr my dis satisfaction towards airtel service. A poorest service i have ever come accross. Such an arrogant customer care and the lead who denied to transfer the call to supervisors.

I was using an airtel dongal bearing no.[protected] and paid my all dues amounting rs. 2931 including a surrender amount of rs. 400 on 08/01/2016 as demanded by the airtel at agartala outlet. During that time staff at the said outlet told me surrender rquest was created and number will be permanently disconnected by 18/01/2016 and even i was fully convinced by them but till date neither i received any disconnection message or any call from the end of airtel. Rater i received a bill amounting to rs. 384.13. Moreover, airtel personnel told me that i will not receive any further bill against the number. My request is that they are harssing me on following counts:
1. I diid not make any usages and giving me a bill amount to rs. 383.13
2. By not responding to me.
3. By not disconnecting the number issued in mu name .

This kind of high handedness is very much torturing.
Apporiate action be taken .

With regards

krishna das

No msg from airtel about my internet pack validity expires.
after that my balance deducted near about 40 ruppes.

my mobile no. [protected]

Customer tell me that company send me a flash massage but i did't get it/

Please take major step.

My balance rs 468/- has been cut. Customer care is saying its due to internet running. But i have not run internet. kindly assist me in returning back my money.

Dear Sir,

This is to inform you that I am Biswajit Dutta, having a connection of airtel (No-[protected]). I have recharged Rs.153 to get the 1GB 3G net ( special offer ) about 10 days ago but I am not getting the 3G Network still now. I have complained several times but the problem did not solve. More over the network is too bad maximum places. For this reason I was wanting to Port my connection but from the customer care I have assured that the problem will be solve shortly and call charge will be reduced.

So please look these issue & try to solve.

Regards,

Biswajit Dutta
[protected]

I had a airtel number [protected]. I'd not using from 2 years ago now iwant that no. I have submitted my documents near my airtel gallery they have gave me a sim and it's not working yet