Airtel Complaints & Reviews

My dads number is [protected], i called the customer care and informed them about the deductions of 53 rupees which was not known to my dad for the account of wap services.

This has become very common about airtel mobile team doing this and cheating customer. I called customer care with a hope that they will resolve my issues however they were so arrogant and pathetic over the call i was amazed to see their response. There was no fear and respect that we ideally have for any customer.

I would like to posr my dis satisfaction towards airtel service. A poorest service i have ever come accross. Such an arrogant customer care and the lead who denied to transfer the call to supervisors.

I was using an airtel dongal bearing no.[protected] and paid my all dues amounting rs. 2931 including a surrender amount of rs. 400 on 08/01/2016 as demanded by the airtel at agartala outlet. During that time staff at the said outlet told me surrender rquest was created and number will be permanently disconnected by 18/01/2016 and even i was fully convinced by them but till date neither i received any disconnection message or any call from the end of airtel. Rater i received a bill amounting to rs. 384.13. Moreover, airtel personnel told me that i will not receive any further bill against the number. My request is that they are harssing me on following counts:
1. I diid not make any usages and giving me a bill amount to rs. 383.13
2. By not responding to me.
3. By not disconnecting the number issued in mu name .

This kind of high handedness is very much torturing.
Apporiate action be taken .

With regards

krishna das

No msg from airtel about my internet pack validity expires.
after that my balance deducted near about 40 ruppes.

my mobile no. [protected]

Customer tell me that company send me a flash massage but i did't get it/

Please take major step.

My balance rs 468/- has been cut. Customer care is saying its due to internet running. But i have not run internet. kindly assist me in returning back my money.

Dear Sir,

This is to inform you that I am Biswajit Dutta, having a connection of airtel (No-[protected]). I have recharged Rs.153 to get the 1GB 3G net ( special offer ) about 10 days ago but I am not getting the 3G Network still now. I have complained several times but the problem did not solve. More over the network is too bad maximum places. For this reason I was wanting to Port my connection but from the customer care I have assured that the problem will be solve shortly and call charge will be reduced.

So please look these issue & try to solve.

Regards,

Biswajit Dutta
[protected]

I had a airtel number [protected]. I'd not using from 2 years ago now iwant that no. I have submitted my documents near my airtel gallery they have gave me a sim and it's not working yet

Airtel has offered me my plan services but not provided me as offered during I ported from vodaphone to Airtel
I have paid each bill but this time also bill amount is more
I want my paid bill summary
Manuni

It's more than 6 months there is minimum network(near to no network) coverage. i m user of airtel since last two years. and have good trust on airtel. but now i m very much dissappointed. the no. of mine is [protected]. There are nearly 6-7 nos. of airtel user in our family. From entire area all are complaining about same problem and soon we r going to change it with other services if the same problem is not solved properly as it is matter of life and death as i have this no. only and i have to keep in touch regularly with my mom and her doctor for regular health report. Expecting best and quick solution from you soon.


https://goo.gl/maps/wxLP5f6noWu

Above link for area where network is down. In open space its OK but at home behind walls, doors it lack of network coverage. Don't force us to stop using your services.

My customer id is [protected] .my mobile number registered wrong.due to this i am unable to receive services of airtel tv.please register my this number [protected].

Regards

I recharged my phone for internet for 175rs
it said its for 28days 1gb
i recharged it on 18th january and now its showing data plan will get over on 28th jan and my data also was reduced suddenly to 27mb
Look into this problem
The no is o[censored]p east

Recharge the mobile with Paytm wallet but not get the benifit of it after getting the confirmaton from airtel
Order no: #[protected]
Operator reference no: #[protected]

Airtel 4g mobile wifi has no connection from 18th jan. Complain lodged to the provider did not solved the problem.E mail reply informed that customer care executive wioll call on 25th and on 25 the they said if you are still not getting any connection you should call 121. Fore 10 day i coiuldnt use it and still no network.

Called to my number by informing calling from SBI and asking for Debit card details. Upon refusing talking vulgar and using obscene languages and that too, to a woman!!

Hi,

This is reference to my internet usage issue I’ve encountered with Airtel post-paid 4G connection.

I’m not at all satisfied with the services I’m receiving from yourself. I think Airtel is trying to fool people here to get some more into their pockets. By 23rd January 2016, 22:57 hrs when I checked my data consumption for current month – I had used 615.48mb of 1024.0mb data allowance. Almost 1 day after Monday morning I was notified I’ve consumed 100% of my data allowance for the month and when I checked the usage – it said I’ve used 1021.57MB of 1024.0MB. So basically this means I’ve used almost 400MB of data allowance in just ONE day where in the past 16 days I’ve used close to 600MB of data.

Using 400MB in just ONE day sounds impossible to what my usage is. It was a Sunday and I had spent almost all day staying at home where I’m connected to my house Wifi 24/7. There’s definitely something dodgy on the Airtel side in terms of calculating the internet usage. I need detailed explanation how this was calculated – How Airtel has calculated my 400MB usage for in just one day.

I called customer services to enquire about this and got no help as they can’t suggest anything before the bill is generated – This is utter non-sense. The advisor asked me to buy smart-bite to add more internet allowance until I get my bill generated. Now I’ve left with two choices – either be without the internet until the next billing cycle(12days) or pay for the extra allowance as Airtel cannot provide me a justification to where 400MB of internet allowance was consumed in a day.

Now I’m forced to buy the internet allowance and Airtel cannot provide me any justification. Is Airtel trying to false charge people and put them in situation where they’re forced to spend more money for continued service as Airtel is helpless because they can’t check their records for another 12days.

Whenever there's an issue, the only response we get from customer service is "please write us an email to [protected]@in.airtel.com". Why there's even a customer service if they can't answer any questions and will direct me to send you an email.

I would need an explanation on this or I will have to choose to move my mobile and Landline/broadband connection to some other provider.

I would expect a response on this ASAP

We are using the airtel repetor in our hospital and from last 4 to 5 days we are facing the problem that signals are coming and sometime the signals completely drops due to which we are facing the problem that was are not able to attend and receive calls of the patients

Regards
Amit Sharma
Manager Operations
Jawahar Eye Hospital
Meerut
+91-[protected]

I have recharged for 3G data plan, it is not even loading fast for google. very worst it is. I am staying near DLF, Manapakkam, chennai . IT people area. What a worst connection. I cant do anything with this 3g . Kindly check Immediately

Dear Sir/Madam
Sorry. So many times I 've been logged my complain through mail and SMS to ur service provider authority (AIRTEL) since Jan, 2015.
How many days ll u take to solve this network problem issue at my residence .u people can't imagine how myself and family members passing with ur existing system.
It is very unfortunate from a such a world class organization.
Your technical experts visited my residence so may times with their instrument. They also felt problem and realized that what difficult to talk from my residence.
My residence at Kolkata.
Res add-MALIRBAGAN, SARDARPARA, KAIKHALI, KOLKATA-700052.
Nearest tower- PANCHBATI COMPLEX, VIP RD, OPP-HALDIRAM
Thanx.
Manas Kr Datta
Safety Officer to Commissioner of Railway Safety
[protected]
[protected]
[protected]
[protected]

Mobile Number : [protected], Balance deducted for international SMS which was not made. No details in sent items and no details in *121*7#, in spite of repeated emails and calls to customer services no action was taken and they kept on insisting it was valid and were not ready to provide any proof to support their claim. Customer services are incompetent and not helpful at all. would not recommend it to anyone.
Ref No. CBDSM[protected] first registered on Saturday 23 January, 2016.

I highly regret that i have opted for your service. I never get any text regarding the expiry of my data plan, never. It has happened a number of times and every time money is deducted from my main balance, sometimes its 180/- 150/- 100/- and many more. If you can call and send us useless texts a number of times everyday then why not any warning text. This is how you people make money. Totally fed up. Vodafone and other services are much better and in every respect.

My mobile no is [protected] hi yesterday recharge on 29 night pack is successfully recharged but no data received and today morning Airtel executive no response and no feedback plz my data received as soon as possible
Regards
Chirag singhal