Airtel Complaints & Reviews

I filled up the form for new postpaid connection on airtel's website on Jan 20, 2016. All the formalities (photo id proof, reference of local resident etc) all were completed the next day. Then I got the number booked the next day, However, the verification guy denied duty since the address details provided to him were wrong.
I tried to contact the verification department, but there are unavailable. I called the first on Saturday last week, and they are unavailable since then. Other executives have only been playing the blame game (Telling me that this issue is not under my department).
I visited the airtel outlet in Vyapar Kendra, Sushant lok, where the guy told me that my address details are wrong so my number won't be activated.
Then I called the complaint department and told the executive about the same, and he assured me that he will contact me within 20 mins with all the details. which he never did.
I called them again, and another executive assured me that my connection would start working by 29th. And as expected it didn't.
Called airtel again. Now I was asked to submit the documents again and send it to [protected]@airtelworld.in, which failed permanently.

Also I was told that security charges are INR 250 and is refundable but now they are telling me that activation charges and are not refundable. Like employees have no idea what for is the customer is being charged.
I also sent a Mail to airtel to which they did not reply.

Not getting till now double data benigit after successfull recharge 251.
Pls help otherwise i will take a legal step

Mob no [protected]

Dear sir,
I submitted the documents(address proof and photo) for duplicate nano sim. But after two days incoming calls on my number barred. I enquired the retailer and they told that whole lot of documents was lost while dispatch.
I resubmitted the documents but still no incoming calls.
Please help me.
Anil Thomas
[protected]

I have purchased Airtel wifi hot spot device on 16th October 15. As part of dongle exchange offer I have been promised a cashback of entire device cost and the respective amount on a monthly basis will be discounted in every billing cycle.
I am supposed to get a discount of Rs. 248 every month for a period of 9 months.
But the promised discounts are not reflecting in the bill. Customer care is saying that they don't have any information and are not taking any ownership.
The response from Airtel customer care is pathetic and doesn't care to resolve the issue.

I request to look in to this matter and resolve asap.

My Airtel Dongle # [protected]
My Alternate contact # [protected]

Sir I have a great mistake of my own fault. I have done one wrong recharge amount Rs. 5000 instead of Rs. 50 please sir reverse it.

That customer Mob. No. [protected]
Wrong Amount - 5000
Right amount - 50
Transaction Id.[protected]

My Demo number on www.shop.pay1.in [protected] my shop name is Sami
Stationers.
please sir reverse it my account. please please please sir.

Sir I have a great mistake of my own fault. I have done one wrong recharge amount 5000 instead of 50 please sir reverse it.

That customer Mob. No. [protected]
Wrong Amount - 5000
Right amount - 50 Power plus.
Transaction Id.[protected]

MY demo no is on http://shop.pay1.in/ [protected]

Last September 2015, I’ve got broadband connection with the bill plan 1199(8MBPS/512KPBS) combo plan. But Connection was given for 2 MBPS speed by assuring that within 24 hours it will be converted to 8MBPS, but so far(TILL NO UPDATES) not been done.

Moreover I’m getting calls for asking to pay the bill, though I'm regular payer, sometimes there is a delay in a day or two, for that you are disconnecting the service, which is ridiculous.
I strongly condemn this and request you to take necessary steps to get 8 MBPS and do the needful.

Please request to update your team NOT to give false assurance for the sake of your business, by doing so you can live up to your reputation.
Please suggest me whether to continue or not
Here with I’ve attached my application form for your reference.

Here is my list of question:
1. Why are charging me 1199? which is supposed to be for 8MBPS?
2. When you are going to increase the speed?
3. What is the action you have taken on the sales guy?

It's wierd that even after registering a complaint my new Airtel Sim has not been activated. They even promised that it will be done in 4 hours. Their phones are not even reachable. The Megamind Marcom (airtel partner) is a headache to the customer as they don't bother to resolve. If you can't do this then refund my money accept your that you are incapable.

Myself Saleem Mohammed. We recently opt for Airtel broadband internet connection in Bommanahalli, Bangalore location.

As a process they have taken token amount of 1000Rs (Through Cash) with minor documents of my wife. Later they told us that they dont have empty portal for installation and cancel the request. To refund the token amount they ask for bank details and i have provided my bank details (As a husband). But they refuse my bank details and they want my wife bank details only which she doesn't have bank account on her name.

If they take cash through hand then they should have an option to refund in return through manually or else they should refund the amount in any bank what we have provided. Why they didn’t ask the bank details earlier while initiate the connection.

Airtel refund communication no: [protected].

My reference Airtel fixed landline Acc no: [protected].

My request to every customer who opt for Airtel broadband connection, dont take the same without proper communication.

Thanks,
Saleem
[protected].

Hi
I've opted for MNP from Aircel to Airtel on 22/1/16 and they told it will take 7 working days to effect the change. My MNP UNIQUE CODE IS DT725933. Requesting that MNP is effected without any delay

I disconnected a landline as well as removed a certain service from a mobile service. However Airtel has not only disconnected neither, but also have billed us for both services now. We have been long time Airtel customers and this is really putting us in a spot and making us think other carriers instead of Airtel unless attended to immediately.

Airtel Cellular network problem since 27th jan, 2016 in hyderabad. Frequent call drops, no outgoing, no incoming, abrupt disappearance of tower signal, not able to call customer care also

Irresponsible service from Megamind Marcom(Airtel partner) and Airtel, they taking more time to start a new sim and not even informing us. They said it wil take 6-7 days to start and now its been 10 days and haven't started yet. When asked Megamind they say it will take 2-3 days more on 28th jan. There's no service from previous connection as well.

Airtel personnel accepted the application and said that the connection will be made within 3 days. ( i.e. by 23rd January ), however it has been a week now since the deadline ended. Everytime a call is made to the personnel, they make a contention that the connection will be made by 4 p.m. but their is no progress yet.

My mobile number [protected] was recharged on 15/01/2016 with Rs186/- 1 GB 28 days. Now I am getting a message that your net 186=65 mb 3G/4G 14D pack will expire in 1 day. Why this type of cheating? I used to recharge every month with Rs 186= 1GB 28 day and was running smoothly. But on jan 15 th your aitel person called and offered will offer you Rs 155=28 Day from next moth onwards if you accept auto renewal. But while recharging with Rs.186=1 GB 28D, you message received you have recharged 186=650 MB 3G/4G 14D ? why this type of cheating.

The same thing has happened in my other mobile also there also you have cheated me. In 15 day type 186*2 = Rs.372/- cheated by your company. When I spoke to customer care they said sir your net balance is 1098 MB and is valid till Feb 15. Even my earlier balance was not carried forward.

There are other companies who offer better net service without cheating like you...

When i tried to move Away from Airtel by porting, Airtel people called me and promised that they will activate the reduced call rates with in half an hour . But even after 10days they did not activate the pack which they have promised . Airtel is making False promises to the customer and when i called to the cc care, they are saying we cant do anything its a technical issue and i should wait till it get activated .Its been more than 10days from the day they promised .
Feeling Airtel Promises are Completely Fake .

I am receiving no proper 3G connection in my area Koramangala and this has been confirmed by there nodal and appellete office via email. I hve been chasing them for compensation since September 2015 .i am not able to understand hw can they charge for a faulty connection.My postpaid number has been suspendef due to non-payment.

I have conplained to airtel since 3 months but they are not resolving my problem. My problem is that the 3G network strength is so poor that it works worst than 2G internet. This problem is happening since 3 months.

Sir,

This is Janaki Raghava Rao, my mobile numer is [protected].
This is post paid number..iam recharged this number on 16/01/2016 with 455 rupees like prepaid number..

After i have message like this

^Recharge Successful on datetime#, MRP:Rs455.00, PF:396.38, Revised STax:Rs57.62, Talktime:Rs1.00, Balance:Rs0.00, TransID:[protected], Benefit:2 GB 3G for 28 days + Download latest telugu songs free http://wynk.in/mu/AP on Wynk (data charges apply) + Get 4G SIM free. Ask your retailer^

After when i check the due amount its remains same..

Num: [protected]
Transaction id: [protected]

Iam recharged with sbh mobile banking with ref no: FH03444502

PLEASE Check that and pay my bill
Thank you sir...

I purchased a new prepaid 4g sim for my wife on Friday 22 January however the
services of the sim have not started yet.

Mobile number given[protected]
Sim number-[protected] HLR2
Sim taken from - airtel 4g store, near Sai chowk, New Sangavi, Pune 411027

It is really pathetic in this day and age that a simple service takes so many days to start.

COntact number- [protected]