Airtel — unable to do outgoing calls from airtel number [protected]

Address:	110032
Website:	www.airtel.com

Hi,

I had transferred my number from airtel postpaid to prepaid around 20 days back and i got the confirmation for the transfer within a week.

But i was unable to do the tele-verification for this number because of low recharge. I made small 10 rs talk-time recharge along with 6-month full talktime recharge of rs 995 to have this number active asap.

After having made the recharge again the same problem persist and i could not do the outgoing call from this number, although incoming services are all good.
I went to the airtel store, they told me that they cannot do anything in this regard and i have to call to customer care number.

Now when i called to the customer care they told that number is partially active and it will take around 48 hr to backend team to resolve the issue, i waited for 48 hr. The given number was still not fully active. I called them again, they again told me to wait for 48 hrs, although i have lost my patience but i had no other option to wait for another 48 hrs.

Look what happened next, yesterday, on 24-may, when i called them again they replied this time even worst., told me to wait for another 72 hours. This time i was sadly depressed by the services they are offering to me and compelled me to lodge this complaint over public portal.

Sir/madma, please help me to get this number activate as soon as possible. I am using this number since last 4-5 years and can not afford to loose it. And so the reason airtel is making use of my obligations.

Hope this will make some impact and they will be in action to start my number as soon as possible,

Thanks,
Payank jain
Ph: [protected]
Faulty airtel number: [protected]
Email: [protected]@gmail.com
Customer care call reference number: cbcon[protected]

Thanks & regards,
Payank jain