Airtel — Unable to port mobile number

Address:	560061
Website:	www.airtel.in

28-Sep-2015: Created porting request for my number [protected]. SMS PORT to 1900. Unique porting code (VX243631) created. Validity o[censored]PC till 06-Oct-20015. Received SIM card from Airtel executive who visited my Office in Manyata tech park, Hebbal 01-Oct-2015: Got msg from vodafone that porting request cannot be accepted as bill due. Bill paid immediately. Tried to send PORT request again. Received SMS saying previous porting request still valid till 06-Oct-2015. 01-Oct-2015: Visited Airtel store in Uttarahalli main road for help. Executive said the porting request will anyway be invalid. Asked me to send a PORT request again after 06-Oct-2015. Asked me to discard the SIM card given previously and visit the store after new PORT request. 14-Oct-2015: Created new port request. SMS PORT to 1900. Got a new UPC number (VX268239). 21-Oct-2015: Recieved SMS that Porting request accepted and the porting will be done same day by 23:48:00. Visited Airtel store in Uttarahalli. Received a new SIM card. Executive asked for alternate mobile number for tele verification. I gave alternate number. Executive said it may take 24 hours to activate. 26-Oct-2015: No verification call received. Called customer care ([protected]). They said the SIM is active and asked for 20 digit number on the SIM card. I gave the number. customer care executive said the SIM number is different than the one in records. Visit nearest airtel store for help 27-Oct-2015 (11:00 AM): Visited Airtel store. Executive mentioned that the my number profile on their portal is inactive. Will initiate another tele verification call for activation. Once i receive the call on my alternate number([protected]), the SIM (which i discarded long back) will be active. Once my profile is active he will update the new SIM details. 27-Oct-2015 (10:00 PM): No tele verification happened. Called customer care. He asked to insert the SIM in the phone and dial a 5 digit number starting from 5. There was no network on the SIM. He told the same story. Visit nearest Airtel store for help. Since then i am out of hope as it is a juggling between Airtel store and customer care. No one understand the issue. Or may be no one cares.