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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 4, 2025
Complaints 4154
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292
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3862
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 101

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S
Santhoshiphanidhar
Aug 14, 2021
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I had ordered a kurthi today, the bank had sent sms that money got deducted but I didn't get any confirmation that order has been placed... I checked in my orders in profile too, but the order is not placed...there isn't placed there too...please kindly consider my complaint and do the needful at the earliest
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    B
    bujji chinni
    Aug 13, 2021
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    My order not placed but amout of Rs. 2097.10was deducted by bank. Please try to re book my order or refund
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      T
      Tani98
      Aug 13, 2021
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      I have been trying to create a return request for my order for the past 1 month... But nothing happened. I even created a complaint order but that also got cancelled without being resolved. now the return period is coming to an end.. And i am worried. I have three pairs of shoes that doesn't even fit me.
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        U
        uk97
        Aug 13, 2021
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        My order for Superdy Sweatshirts did not go through but amout of Rs. 2579.57 was deducted by bank. Please try to re book my order or refund my money soon.
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          N
          Nayan Bawanthade
          from Delhi, Delhi
          Aug 13, 2021
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          Address: rekha colony amarvati

          I want my refund money .. its been past 3 weeks now .. the app is showing we have initiated the refund but its not reflected in my bank account .. it takes only 7 days to transfer the money .. but how is this possible i want my money back now . or i am gonna file a police case of online fraud against you .
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            C
            Club Factoryhg
            Aug 13, 2021
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            Address: Mumbai

            Prod
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              H
              HonestCutosmer
              Aug 13, 2021
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              I canceled order but didn’t get money back refund was initiated on 26 july but still today aug 13 i didnt get refund. They are not taking actions they used to give me different dates and saying we filled complaints to other teams but not solved yet.
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                H
                HonestCutosmer
                Aug 13, 2021
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                I canclled order and didn’t get money back refund was initiated on 26 july but still today aug 13 i didnt get refund. They are not taking actions fhey used to give me different dates and saying we filled complaints to other teams but not solved yet
                AJIO customer support has been notified about the posted complaint.
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                  S
                  shajithali
                  from Delhi, Delhi
                  Aug 13, 2021
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                  I have ordered (FL[protected]) some dresses from ajio.com worth Rs. 1524. They cancelled one dress from their end worth Rs. 449.70 and told me that they will refund it in another 3-5 days. But that was not done. I contacted them through the mail regarding this. They said the the refund is initiated. I was waiting for many days. I have checked with bank also, but the amount is not reflected in my account. Again I contacted ajio customer care through mail continuously. But no response from them. The phone number given in their webiste in never reached. I called many, many times and got tired. Till now I have not received the refund amount.
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                    S
                    ShraddhaAS
                    Aug 13, 2021
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                    My recent order is not visible in My order section in the app.
                    Money has been deducted from my account.
                    Let me know how to check for my order status.
                    No email or sms received for the same.
                    Please look into it on priority. And initiate a refund or confirm the order.
                    AJIO customer support has been notified about the posted complaint.
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                      C
                      Cigsyhc
                      Aug 13, 2021
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                      Address: Dguss dhsi

                      New Calls from Service payment service online and credit my refund balance of
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                        C
                        Cigsyhc
                        Aug 13, 2021
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                        Address: Vzsi show uwow

                        Service payment for call center and order money refund
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                          C
                          Club Factoryhg
                          Aug 13, 2021
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                          Address: Mumbai

                          Call centre agent responsible
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                            C
                            chalapathi Madarapu
                            Aug 13, 2021
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                            I have ordered some products of worth 1509.88 . money is deducted by my order is not placed.please try to re book my order or refund my money soon
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                              R
                              Rofilio Feranandes
                              Aug 13, 2021
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                              I ordered on Ajio and payed through Google pay. But after the payment was successful. I was informed that this item no longer exist. And the order wasn't even showed in the order section... What to do. I want my refund of 1518
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                                N
                                Neha dastan
                                Aug 12, 2021
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                                Bought madden girl sandals.. wore for the first time for just 2-3 hours and the material came out. Worst quality. Fake products. Bought madden girl footwear before from shops but did not had quality issue bought from ajio and the quality is very poor. Its not the orignal product. Want to look at my issue.😡
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                                  S
                                  Sapna jaitawat
                                  Aug 12, 2021
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                                  I have debited for my oders on ajio but about 1 hour the orders are yet not showing that's why I can't track my orders and I haven't receive any confirmation from ajio about my orders via Gmail and text
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                                    C
                                    ChrisL
                                    Aug 12, 2021
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                                    Dear Ajio,
                                    Money got deducted from my bank account but order is not placed. Kindly refund the mone. Payment was made on 12 August 2021. ( ₹1797 bank reference :HkCn7afECcyaurIGALSXHJG9) transferred to Reliance Retail Limited
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                                      S
                                      Soham Shinde
                                      Aug 12, 2021
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                                      Address: Majalgaon dist.beed ,431131

                                      My refund amount not be received
                                      Order ID #FL[protected]
                                      Return ID #RT39360204
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                                        Z
                                        zaid khan.248
                                        Aug 12, 2021
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                                        Address: Behat road,jamia nagar infront of star palace,grahmin bank lane, Opposite star palace grahmin bank lane
                                        Website: Ajio app

                                        I ordered using ajio app but my order didn't placed and amount has been debited from my account as i can see lot of people are having same issue is this some kind of joke for you guys why don't you fix it for once i want my refund asap
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