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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 98

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R
Ranganayaki sankara
Aug 18, 2021
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Yesterday i ordered few items in ajio app, the transaction was successful but it is not showing any orders in order list, this looks like ajio fraud taking peoples money. Help.
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    Shruti Hugar
    Aug 18, 2021
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    Product returned due to quality, color issue but still amount is not refunded
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      S
      shanoo nazal
      Aug 18, 2021
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      Address: BANGLORE

      I had an order with ajio on[protected], and cancelled the order on the same day but my refund is not yet credited to my account. order id FL[protected].
      AJIO customer support has been notified about the posted complaint.
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        9
        93shailja
        Aug 18, 2021
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        Address: india
        Website: www.ajio.com

        I am writing this complaint because I am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 15 july2021. Still the status is refund initiated from their side on 30th July 2021but I haven't got refund on my amount back. I am mailing them continuously and they are making a fool of me by sending every time . Their team called me and saved their part by saying that the refund is done from our side. What the hell? I haven't got the money back in my bank account.
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          M
          Maai
          Aug 18, 2021
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          I didn't received my order but in order status it is showing its already Delivered.I have talked to Ecomexpress they are saying the product got missed.So I want my money tobe refunded as soon as possible
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            Isham 21
            Aug 18, 2021
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            Sick and tired of mailing Ajio again n again, but haven’t received my refund. There customer care call facility never works and option to complaint in ajio’s app doesn’t works.
            Order Id-:FL[protected]. It shows refund initiated but it isn’t.
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              B
              But not sure if
              Aug 18, 2021
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              Up to you and your family a very happy and prosperous New year to you and your family a very
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                R
                Ranganayaki sankara
                Aug 18, 2021
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                Website: www.ajio.com

                Yesterday I ordered few items, the amount got debited from my account but the order is not placed in ajio site . Customer care is not at all responding . Please help me to refund.
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                  K
                  Krishnankutty CK
                  Aug 18, 2021
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                  I did not get the refund of money in ajio
                  Even repeated reminders. No response even after serves so many reminders and request. Necessary actions may kind be taken against the this matter as early

                  Phone number [protected]
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                    M
                    Mirajoshi
                    Aug 18, 2021
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                    Payment diducted twice for 2 orders and its been more than 20 days ajio is not refunding it. I have marked many mails to ajio customer care and also called the executive and informed.

                    Please find both transactions detail as below,

                    (1) For 1713.36

                    1. Transaction Reference number[protected] /[protected]

                    2. Total Amount--1713.36

                    3. Mode of Payment-upi

                    4. Bank Name- sbi

                    5. Date of Transaction : 26th July 21

                    6. Time of Transaction- 1) 06:41pm / 2) 06:48pm

                    (2) for 2304.59

                    1. Transaction Reference number[protected][protected]

                    2. Total Amount: 2304.59

                    3. Mode of Payment: upi

                    4. Bank Name: sbi

                    5. Date of Transaction: 26 july

                    6. Time of Transaction- 1) 03:06pm / 2) 03:13pm
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                      R
                      Ranganayaki sankara
                      Aug 17, 2021
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                      Website: Ajio.com

                      Today i ordered few items in ajio, i got message from my bank as money s debited but my order is not placed in ajio site. Please help me to refund.
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                        R
                        Ranganayaki sankara
                        Aug 17, 2021
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                        Address: 18-1-556,om hospital road,bhavani nagar , tirupati.
                        Website: Ajio.com

                        I ordered 5 items and the amount got deducted from debit card but the order is not successful. Please help for refund.
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                          R
                          Really good bro just refund
                          Aug 17, 2021
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                          Thank you so much for
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                            R
                            Really good bro just refund
                            Aug 17, 2021
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                            Up to you I will get it to you and you can come over and you
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                              R
                              Really good bro just refund
                              Aug 17, 2021
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                              Thank you for the info and the kids are you going to
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                                R
                                Really good bro just refund
                                Aug 17, 2021
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                                He is going to be able you need anything else from me please let me know if you
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                                  R
                                  Really good bro just refund
                                  Aug 17, 2021
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                                  Call support help center and they are you doing today
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                                    R
                                    Really good bro just
                                    Aug 17, 2021
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                                    Yes I can do that has to be done by me know if you need anything else
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                                      R
                                      RJ Abi
                                      Aug 17, 2021
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                                      Address: NO : 59 PUZHUTHIVAKKAM MAINROAD, ULLAGARAM, CHENNAI

                                      Hello,
                                      I have ordered slippers in ajio but the size is small .so i thought i can exchange the product but my order status is still not updated my slippers delivered on aug 4 and today it is aug 17 . I need you to process my exhange or return request or atleast return process. Please do ajything as soon as possible.
                                      +1 photos
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                                      Hey i dono what type of customer service you provide i m keep on trying no one is attending and sometimes the call is not connecting also..
                                      What if my due date of the product is over should i just throw my slippers just like that.. so kindly mail me for the return and the refund process
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                                        S
                                        S Bapat
                                        Aug 16, 2021
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                                        Hi Team,

                                        I have placed an order for 3 items on Ajio on 16th August, 2021. The payment has deducted from my account but order didn't got placed.

                                        The payment was done via Google pay upi option.

                                        I don't see any entry under orders.

                                        Can you please help with this
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