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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 99

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I
Indu Binu
Aug 16, 2021
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I have ordered a product on ajio app. Ajio itself cancel few items and i didn't get any refund yet. It's already 15 days over. Customer care executives are not attending the call.
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    V
    Venugopaldv
    Aug 16, 2021
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    I have ordered a product on ajio app. Due to size issue i returned the product but i didn't get any refund. It's already 20 days over.
    AJIO customer support has been notified about the posted complaint.
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    Did you get refund?
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      R
      rakhi_mehta
      Aug 16, 2021
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      I had placed the order of Rs 610 on 9th August, but I havent still not received my refund.
      They have not been responding to mail and not allowing to contact their company executives.
      If this is what we receive from trustful site, we have to think twice before we buy from Ajio.

      Please do the needful.
      AJIO customer support has been notified about the posted complaint.
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        S
        So much for your
        Aug 16, 2021
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        No xr ruudjdhd have ordered a yb
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          S
          So much for your
          Aug 16, 2021
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          Call support you and your mom are you doing
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            N
            Niranjan1990
            Aug 16, 2021
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            Resolved

            Hi, I am Niranjan, was confirming the order by paying 3, 472.75/- . The amount 3, 472.75/- is debited from my account on 15 Aug 2021. But the order is not placed yet.
            Transaction ID/ Ref. ID WSBI[protected]IGALTSCSY9. PLEASE DO THE NEEDFUL. Thank you.
            Aug 20, 2021
            Complaint marked as Resolved 
            Money credited after 2 days...Dont know from which company refund came ...SBI or AJIO...
            AJIO customer support has been notified about the posted complaint.
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              T
              Thanks for the info
              Aug 16, 2021
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              How are you doing today I hope you yyyyyy
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                T
                Thanks for the info
                Aug 16, 2021
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                Thanks for the update and for the update and for the
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                  V
                  Vishalchaudhary11
                  Aug 16, 2021
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                  I had ordered Nike phantom gt club tf sports shoes ordered on 6th august...and i have received them on 13th august...but the status still shows put for delivery

                  I want to return the shoes due to size issue but as the status has not been updated to delivered order...I am unable to return them.

                  Please look in the issue and update the status.

                  Order no. - FL[protected]
                  +1 photos
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                    F
                    For a few days
                    Aug 16, 2021
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                    Call Support Care +09339555291 online toll-free

                    Call support help center support help center support 🙏🎀...
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                    F
                    For the update and
                    Aug 16, 2021
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                    I'm not going to make it tonight ☹️☹️☹️
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                      P
                      pujj
                      from Mumbai, Maharashtra
                      Aug 16, 2021
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                      I had placed an order for crocs heels and the size wasn't right so had to request for exchange, been 13 days, return hasn't been picked up and nothing is shown in the app. No dates nothing. I have written many mails and called many time but no response whatsoever.
                      I need them to take the return and refund the amount.
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        Sonia Thakral
                        Aug 15, 2021
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                        Address: 613 13 ext karnal
                        Website: Ajio

                        Order not showing but money has been debited from my account call me as soon as possible or email me
                        AJIO customer support has been notified about the posted complaint.
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                        ????
                        Reply
                        Same problem for me too. Is it recovered?
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                          D
                          DanduPrasad
                          Aug 15, 2021
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                          Hi, I recently tried to place an order on the app & made a payment of INR 1004 through Paytm app. The amount has been deducted from my account but the order has not been placed. Need help to figure this out.
                          AJIO customer support has been notified about the posted complaint.
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                            Kolachala Supriya
                            Aug 15, 2021
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                            Money Debited from my account but order not confirmed I have been mailing from 10 days i didn't get back my money... Give me back my money
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                              A
                              Akanksha41980
                              Aug 15, 2021
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                              I placed an order from ajio for 2 sandals (sneak a peak heels and uniquest toe ring black flats) for ₹1084. My money from ICICI account got deducted and i did not see any orders placed. What it this, either place my order or refund my money back. I also used coupon code G12-XELP-0MG4-IOVI (₹300 off) which is valid until 15 aug. I want to use it again if you refund me my money. Please look into it.
                              AJIO customer support has been notified about the posted complaint.
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                              Don't send me scripted robotic message, this is a serious concern for me, get it resolved asap.
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                                A
                                AS sikarwar
                                Aug 15, 2021
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                                Address: Gwalior

                                Ajio order payment complete but order not showing in app
                                +1 photos
                                AJIO customer support has been notified about the posted complaint.
                                Aug 15, 2021
                                Updated by AS sikarwar                                 Ajio order payment complete but order not showing in app
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                                  S
                                  sandramt
                                  Aug 14, 2021
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                                  I have received a message that money has been deducted but the order haven't been placed.
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                                    R
                                    Reempa
                                    from Kolkata, West Bengal
                                    Aug 14, 2021
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                                    Address: 81, G.T.Road Uttarpara Bazer shopping complex Uttarpara Hooghly

                                    Return Id # RT42409403 A t-shirt has been returned to this ID and that t-shirt has been picked up on 4th August but money has not been refunded to my account yet. Why? I made a mistake to buy from this company called Ajio and I will never buy from this company and I will buy from all my friends and I will buy from a company. Flipkart or Amazon companies are so good that they refund the money to the bank account as soon as they return the item.
                                    +2 photos
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                                      Reempa
                                      from Kolkata, West Bengal
                                      Aug 14, 2021
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                                      Address: 81, G.T.Road Uttarpara Bazer shopping complex Uttarpara Hooghly

                                      I returned a t-shirt that was picked up yesterday but now the pickup is not showing complete and if the pickup is not complete I will not get a refund. So please if you see the subject is good.
                                      Return Id #RT42409403
                                      Pickup The phone number of the person who made the pickup is [protected]
                                      Please arrange to return my money to my account.
                                      +1 photos
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