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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 99

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9
93shailja
Aug 18, 2021
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Address: india
Website: www.ajio.com

I am writing this complaint because I am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 15 july2021. Still the status is refund initiated from their side on 30th July 2021but I haven't got refund on my amount back. I am mailing them continuously and they are making a fool of me by sending every time . Their team called me and saved their part by saying that the refund is done from our side. What the hell? I haven't got the money back in my bank account.
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    M
    Maai
    Aug 18, 2021
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    I didn't received my order but in order status it is showing its already Delivered.I have talked to Ecomexpress they are saying the product got missed.So I want my money tobe refunded as soon as possible
    AJIO customer support has been notified about the posted complaint.
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      I
      Isham 21
      Aug 18, 2021
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      Sick and tired of mailing Ajio again n again, but haven’t received my refund. There customer care call facility never works and option to complaint in ajio’s app doesn’t works.
      Order Id-:FL[protected]. It shows refund initiated but it isn’t.
      AJIO customer support has been notified about the posted complaint.
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        B
        But not sure if
        Aug 18, 2021
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        Up to you and your family a very happy and prosperous New year to you and your family a very
        AJIO customer support has been notified about the posted complaint.
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          R
          Ranganayaki sankara
          Aug 18, 2021
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          Website: www.ajio.com

          Yesterday I ordered few items, the amount got debited from my account but the order is not placed in ajio site . Customer care is not at all responding . Please help me to refund.
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            K
            Krishnankutty CK
            Aug 18, 2021
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            I did not get the refund of money in ajio
            Even repeated reminders. No response even after serves so many reminders and request. Necessary actions may kind be taken against the this matter as early

            Phone number [protected]
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              M
              Mirajoshi
              Aug 18, 2021
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              Payment diducted twice for 2 orders and its been more than 20 days ajio is not refunding it. I have marked many mails to ajio customer care and also called the executive and informed.

              Please find both transactions detail as below,

              (1) For 1713.36

              1. Transaction Reference number[protected] /[protected]

              2. Total Amount--1713.36

              3. Mode of Payment-upi

              4. Bank Name- sbi

              5. Date of Transaction : 26th July 21

              6. Time of Transaction- 1) 06:41pm / 2) 06:48pm

              (2) for 2304.59

              1. Transaction Reference number[protected][protected]

              2. Total Amount: 2304.59

              3. Mode of Payment: upi

              4. Bank Name: sbi

              5. Date of Transaction: 26 july

              6. Time of Transaction- 1) 03:06pm / 2) 03:13pm
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                R
                Ranganayaki sankara
                Aug 17, 2021
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                Website: Ajio.com

                Today i ordered few items in ajio, i got message from my bank as money s debited but my order is not placed in ajio site. Please help me to refund.
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                  R
                  Ranganayaki sankara
                  Aug 17, 2021
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                  Address: 18-1-556,om hospital road,bhavani nagar , tirupati.
                  Website: Ajio.com

                  I ordered 5 items and the amount got deducted from debit card but the order is not successful. Please help for refund.
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                    R
                    Really good bro just refund
                    Aug 17, 2021
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                    Thank you so much for
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                      R
                      Really good bro just refund
                      Aug 17, 2021
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                      Up to you I will get it to you and you can come over and you
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                        R
                        Really good bro just refund
                        Aug 17, 2021
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                        Thank you for the info and the kids are you going to
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                          R
                          Really good bro just refund
                          Aug 17, 2021
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                          He is going to be able you need anything else from me please let me know if you
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                            R
                            Really good bro just refund
                            Aug 17, 2021
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                            Call support help center and they are you doing today
                            AJIO customer support has been notified about the posted complaint.
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                              R
                              Really good bro just
                              Aug 17, 2021
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                              Yes I can do that has to be done by me know if you need anything else
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                                R
                                RJ Abi
                                Aug 17, 2021
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                                Address: NO : 59 PUZHUTHIVAKKAM MAINROAD, ULLAGARAM, CHENNAI

                                Hello,
                                I have ordered slippers in ajio but the size is small .so i thought i can exchange the product but my order status is still not updated my slippers delivered on aug 4 and today it is aug 17 . I need you to process my exhange or return request or atleast return process. Please do ajything as soon as possible.
                                AJIO customer support has been notified about the posted complaint.
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                                Hey i dono what type of customer service you provide i m keep on trying no one is attending and sometimes the call is not connecting also..
                                What if my due date of the product is over should i just throw my slippers just like that.. so kindly mail me for the return and the refund process
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                                  S
                                  S Bapat
                                  Aug 16, 2021
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                                  Hi Team,

                                  I have placed an order for 3 items on Ajio on 16th August, 2021. The payment has deducted from my account but order didn't got placed.

                                  The payment was done via Google pay upi option.

                                  I don't see any entry under orders.

                                  Can you please help with this
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                                    I
                                    Indu Binu
                                    Aug 16, 2021
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                                    I have ordered a product on ajio app. Ajio itself cancel few items and i didn't get any refund yet. It's already 15 days over. Customer care executives are not attending the call.
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                                      V
                                      Venugopaldv
                                      Aug 16, 2021
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                                      I have ordered a product on ajio app. Due to size issue i returned the product but i didn't get any refund. It's already 20 days over.
                                      AJIO customer support has been notified about the posted complaint.
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                                      Did you get refund?
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                                        R
                                        rakhi_mehta
                                        Aug 16, 2021
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                                        I had placed the order of Rs 610 on 9th August, but I havent still not received my refund.
                                        They have not been responding to mail and not allowing to contact their company executives.
                                        If this is what we receive from trustful site, we have to think twice before we buy from Ajio.

                                        Please do the needful.
                                        AJIO customer support has been notified about the posted complaint.
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