AJIO Complaints & Reviews

I had placed an order on 7th august 2021 Rs.3949.29. The amount got deducted from my account but my order has not been placed till date. Neither confirmation message nor order id was received. And also I tried contacting ajio customer care but there's no response for my calls. I wrote an email the next day and it's more than 48hrs still I haven’t got any reply from AJIO. Honestly I hate your customer service. I thought this was a trusted website!
Either refund the amount I paid or update the order status. How can you be so careless, playing with people's money?
Request you to take this with priority and Resolve this issue asap.
Thank you.

I have ordered 2 tshirt's on August 10, 2021. The amount got debited from my account but not yet received any confirmation mail for the order.
Please deliver the my purchased order or else refund the amount ASAP

so that i can order it on COD, This is very disappointing service from AJIO as there customer care is also not responding.

I have ordered a dress on August 8th, 2021. The amount got debited from my account but not yet received any confirmation mail for the order.
Please deliver the dress or else refund the amount ASAP.

I had placed an order on August 10th for an amount of rs. 2859, I had made the payment through UPI ID, - Gpay. The amount was debited but the order has not been placed. Request you to take this with priority and help to resolve the issue

I've placed an order on 10th August 2021. But the order hasn't been confirmed But the money has been deducted from my bank account. Rs 801

I ordered one top from ajio but it was small in size so i returned it but now they are not transferring money from ajio wallet to bank account order id is #FL[protected] and return id is #RT40329103.I have submitted so many times request to tranfer my money but it is not transferred. I m very dissapointed with ajio service .Even meesho and shopclues are better sites then this .Hopeless

I've placed an order on 7th August 2021. But unfortunately the order hasn't been confirmed. But the money has been deducted from my bank account. That is 1069 INR. Kindly please do the refund asap.

I had received a product which was smaller in size so Applied for exchange with next size..Today the Delivery guy scanned my Copy but it was not matching..He asked me to raise a complaint.

Please do the needful

Amount debited but orders failed
Tried calling customer care no response
Mailed to ajio grievance no response
Really very bad experience.Such a big company even not responding.

Return ID RT41739828 and Order ID is FL[protected]. The product has not been picked up and not even responding to my emails. Pls take the product back and refund.

I had placed an order on August 10th for an amount of rs. 1672.76, I had made the payment through UPI ID, - Gpay. The amount was debited but the order has not been placed. Request you to take this with priority and help to resolve the issue...

Incident Date - 9th Aug 2021
Incident Place - Indore, Madhya Pradesh
My returns were not accepted by the pick-up person today as brand name on fabric was not mentioned (tags were attached to the product) & status of those products are not updated yet in application for me to raise a return request again.
Ajio customer care number was not accessible the whole day & they are not responding to my emails.
Return ID numbers -
Return ID : #RT42851131
Return ID : #RT42837535
In one Return Id, there are 6 products, & there is no product name mentioned in one product because of which all 6 items of that return ID were rejected by pick-up person.
Same situation is with my other return ID.
I don't understand this rule by Ajio & i am very disappointed as because of one product, all items of that return ID have got stuck with me plus cherry on the top, i am not able to see my order's updated status on Ajio.
They still shows, "Out for delivery" where delivery/pick-up person has rejected to accept/pick the product.
& this 'not updating the correct status' of orders on Ajio app is nothing new. Even after various feedbacks to Ajio customer care, they least bother to make any changes/upgrades in their systems.

Expected solution - I want the status to be marked again as delivered so that i can raise a fresh return request again within 30 days timeline as before & mention proper reason this time while raising return request separately.

Hi, I recently tried to place an order on the app & made a payment between 2k -3k twice for 2 different orders through Google Pay app. The amount has been deducted from my account but both the orders have not been placed. I have emailed multiple times & my refund has not been reflected in my account yet.
After the second payment & updating my Gpay app & then UPI ID changed as my previous bank account had been merged into another bank.Need help to figure this out.

Hello, I have ordered for 2535 rupees on 8th August and money deducted from my account and order is not placed. And also mail and call at service center but there is nit response, so please return money asap.

I had placed an order of amount 1088.through credit card on 8th of aug 2021. The amount is deducted but no confirmation regarding the order in AJIO app. I have mailed twice regarding the same but there is no response from their end. Customer care number is also not responding.

I have placed an order at 10:11 pm with order id pay_HjAWRv0zSMVbks. Money got deducted and order not yet placed and no order showing in my orders but my money got debited

I ordered on ajio for 1125 rs. My money is debited but I did not get my order placed. When will I get the refund?

I have order 3 tops but I have received only 2 tops on 27th july. Still I didn't receive 1 top on 31st july I got message from ajio that they are going to refund my money back if it is prepaid and i have already paid the amount for the 3 tops.but, still they didn't refund my money to my account.please kindly resolve my problem.

I have not received my refund for a jeans and a shirt and its been so many days trying to have a call with customer care personnels but nobody is picking my phone and i have also mailed my issue to the customer care couple of times but no response from their side.

I order 3 items from ajio for rs 3200+ n the amount got deducted from my credit card but the order is not showing in my orders section
Also my ajio points have been debited but no confirmation abt the order placement have been received