Claimed

AJIO Complaints & Reviews

1
Last updated May 10, 2024
Complaints 4096
Resolved
292
Unresolved
3804
Quick Links
Statistics
Share
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 108

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I have placed my order on 31/August/21 on a jio apps, the amount of order total is Rs 30611 & done my payment through UPI, money is debited, but not get any confirmation msg or email.and when check on the apps, my order didn’t show up on orders, and i wrote an email to customer care, 5 days has been past, but till now I didn’t get my money back

And again, 5 August 2021, i placed my orders amout of Rs 17917 & done payment...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naga mahesh akkineni
Aug 4, 2021
Report
Copy

Missed product

Hello today(4th august) i got my delivery order id- FL[protected] this order has 5 products in it as shown on the pakage but i did not received the 5 products i recieved only 4 . the missed item (Heathered Slim Fit Joggers with Insert Pockets
ALTHEORY Heathered Slim Fit Joggers with Insert Pockets (black)) i did not recieved the product . i hope you resolve this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Radha buddy
Aug 4, 2021
Report
Copy

Return request

Address:No 10/13 manika vinayagar kovil street, ramapuram,Ambattur, Chennai
Website:Ajio

I requested a return pickup for the product the next day but got denied saying that the ean number didn't match. Even though the tags and the shipment bill was precise .
I want my products to be returned and my refund to be initiated ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kangkana Das
Aug 4, 2021
Report
Copy

I'm complaining about my return issue

Disgusting experience
I already returned my product yesterday to Ajio. But till now neither I got any picked up message nor my refund. It's still showing that they are unable to pick my order.. I have been trying the whole day to reach the customer care service but they are not responding. This is really very frustrating. My return id is RT42026388...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Am_
Aug 4, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
Report
Copy

Cannot place return request

I bought women pointed laser cut flat shoes camel brown with Order ID - FL[protected]
It was delivered on August 2nd . The size is larger than expected so I want to return the product.
But I can't place a return. When I try to open return window it says : Order details for this order can not be loaded . Please try again later. I tried so many times
I tried using the self care link shared, but it was of no help. Please...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
B
Bhawna Joshiya
Aug 4, 2021
Report
Copy

No refund

Placed an order and later on 15th and 16th of July Ajio canceled two items.
They told me on call that i will receive refund by 28th july but no refund received.

Order ID: FL[protected]

I sent 5-6 emails for complaint
They even replied by emailing that they will call back but nobody called back

I raised complaint but no help.
Pathetic experience

Please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhawna Joshiya
Aug 4, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Report
Copy

No Refund being provided

Address:Noida

I placed an order and later on 15th and 16th of July Ajio canceled two items.
They told me on call that i will receive refund by 28th july but no refund received.

Order ID: FL[protected]

I sent 5-6 emails for complaint
They even replied by emailing that they will call back but nobody called back

I raised complaint but no help.
Pathetic experience

Please help...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
revathi.____
Aug 4, 2021
Report
Copy

About an order

Address:AJIO

I have placed an order of ₹986.70 in ajio today through google play... The amount is deducted from my account but they are not confirming my order... It's showing that I have not ordered anything in my order history... It's my first time shopping on ajio and it has turned out really bad... I am very dissatisfied and worried about the money.. Please solve my problem either by confirming my order or by refunding
I am attaching the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have received my ordered product on 27th July 2021, I have initiated return on that, it's 2time unsuccessful.now it's on going to pick up but nobody picked-up still now.there is no return option visible in ajio app .pls take my request...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lavanyavs
Aug 4, 2021
Report
Copy

Amount debited but order didn't confirm

Address:SMRA415 MOOLAYILKONAM PRASANTH NAGAR MEDICAL COLLEGE P O, Prasanth Nagar, Ulloor, Thiruvananthapuram,

I place an order on ajio app for ₹995 is made through sbi debit card . Amount deducted but order didn't confirm

Please please asap...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
D
Deepanwitab
Aug 4, 2021
Report
Copy

Refund

Address:217/10 Parui Kancha Road,, Senpally, Behala

Tried to place an order on 1st August, payment amount Rs. 4555/- debited from account but order somehow not placed.
E-mailed at customer care id but they haven't contacted or refunded till now....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
ann_123
Aug 4, 2021
Report
Copy

Order details not updated on the app

I ordered from Ajio app on Aug 4 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramneek779
Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered and payment not refunded

Address:3rd Floor, Kavarana Building, Lokmanya Tilak Rd, Dhobi Talao, Lohar Chawl, Kalbadevi, Mumbai.
Website:www.ajio.com

Order product on 30th June 2021 and they promised to deliver on 09 July but till now I haven't received the product.
I had sent a written complaint to [protected]@ajio.com and grievance.[protected]@ajio.com . They responded to my email that the product is returned back to the warehouse so for this case they have to refund my payment amount.

They said before 3rd August I will get my money back and today is the 4th August...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swati saumber
Aug 4, 2021
Report
Copy

not received the confirmation mail of my product

I ordered from Ajio app on Aug 4 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshyata Rai
Aug 4, 2021
Report
Copy

Product not delivered

Address:Teesta bazaar opposite to Mohan hardware

My order no is FL[protected].
I haven't received my order, where as in app it says it has been delivered.one of the delivery guy called and said he will deliver all the product in next day as my product was huge.but after that he is not responding my call neither delivered my product.his contact number Is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriramkumar
from Chennai, Tamil Nadu
Aug 4, 2021
Report
Copy

Order details not visible

I ordered from Ajio app on Aug 3 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Really good bro
Aug 4, 2021
Report
Copy

Call help Center support + no,,,09339 555 291 .

Hu Allah bless you and your family a very happy and prosperous New year to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhiwaynishere
Aug 4, 2021
Report
Copy

Proving fake offers in their app

Ajio is showing offers in the app but when we book for a product they are not delivering as per the offer.
They are cheating the customer by fake offers.
In my case i got notification in ajio app as ' buy 1 get 2 free offer ', then according to their offer i have booked a product but they haven't delivered the product as per the offer.
They are cheating the customer by showing wrong fake offers in their app....
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
S
sunainaa
Aug 4, 2021
Report
Copy

Payment deduction

I had placed order the amount ws deducted but order was not confirmed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Palak Gangwar
Aug 4, 2021
Report
Copy

Payment deducted order not placed

Payment deducted order mot placed...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy