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AJIO Complaints & Reviews

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Updated: Dec 13, 2025
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AJIO reviews & complaints page 108

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S
Swarn Singh1987
Aug 6, 2021
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I have ordered few Product on 1st August from ajio and after successful payment I didn't receive order confirmation message after 5 days today 6/08/2021
And even there s no any refund happen for this order.
Kindly clarify this for me.
AJIO customer support has been notified about the posted complaint.
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    S
    Swarn Singh1987
    Aug 6, 2021
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    I have ordered few Product from ajio and after successful payment I didn't receive order confirmation message.
    And even there is no any refund happen for this order.
    Kindly clarify this for me.
    AJIO customer support has been notified about the posted complaint.
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      A
      Arunach
      Aug 6, 2021
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      Address: Bapatla, guntur district
      Website: Ajio

      I have placed an order worth 1298/- today. And I made an online paymnet, I received confirmation message which showed the amount of 1298/- has deducted. But unfortunately in the app it was showing some error has occurred so the payment was failed and order has cancelled but I didn't made any cancellations.
      AJIO customer support has been notified about the posted complaint.
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        K
        Krupali Shirke
        Aug 6, 2021
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        On 6 aug 2021 i have made payment through debit card on ajio . Money deducted from bank account but order is not placed.

        I compained through e-mail. No followups.

        Please look into it ASAP.
        And refund the amount.
        AJIO customer support has been notified about the posted complaint.
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          Lakshana Jayasri
          Aug 6, 2021
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          I placed an order on 5 Aug 2021 .My money got debited but I don't see any orders or haven't got any confirmation mail. Could you please help
          AJIO customer support has been notified about the posted complaint.
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            T
            Tejas Chandrakant Patil
            Aug 6, 2021
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            I have bought 2 Jeans and 1 pair of shoes and one t-shirt on 5august 2021 but instantly i cancelled it in midnight of 6 August at 3 .30 i got mail that refund successful in your account but amount is not credited in my account i search every where i ordered ministatement but amount is not credited in my account
            Aug 9, 2021
            Complaint marked as Resolved 
            Sovle
            AJIO customer support has been notified about the posted complaint.
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              Tejas Chandrakant Patil
              Aug 6, 2021
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              I have bought 2jeans 1pair of shoe and 1 t-shirt on 5 August 2021 but on instantly cancel it. At around 3 .30 in midnight something i got mail that refund successful but the amount is not credited in my account i have check every where in NetBanking and all but not received the single amount
              Aug 9, 2021
              Complaint marked as Resolved 
              Solve
              AJIO customer support has been notified about the posted complaint.
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                J
                Jinal Doshi
                Aug 6, 2021
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                Have ordered 5 items just now, I have done the payment by debit card and payment was sucessfull.
                It was not showing that order got placed.
                And even I didnt receive any sms confirmation for order placed.
                Order is also not showing in My orders section.
                Please look into this.
                AJIO customer support has been notified about the posted complaint.
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                  A
                  Ajith royal
                  Aug 6, 2021
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                  Address: 5-10 karanam street mydukur kadapa andhra pradesh

                  I will not recive my refund money it will be so long in july 12 there is no refund i will mail to AJIO there will not respond my mail please help me
                  AJIO customer support has been notified about the posted complaint.
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                    K
                    Kolachala Supriya
                    Aug 6, 2021
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                    I have paid money morning for the order but the order not confirmed. I want my money back.. @ajio
                    AJIO customer support has been notified about the posted complaint.
                    Money not we given back.. order not came.. what is this response I want my money back
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                      R
                      Rajasekhar Billuru
                      Aug 6, 2021
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                      Address: Hyderabad

                      Hi,

                      I tried to purchase a few products on AJIO. The amount of Rs.3468.47 deducted from my credit card without any order confirmation.

                      Account details are as follows
                      sekhar.[protected]@gmail.com

                      Please try to resolve it at the earliest.
                      AJIO customer support has been notified about the posted complaint.
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                        Sourabha Shetty
                        Aug 6, 2021
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                        Yesterday night around 11 I have ordered some items n then I have made Google pay, amount debited but order not placed. Wen I check in app.its still asking for confirm order
                        For same items again.

                        Plz refund the cash.
                        AJIO customer support has been notified about the posted complaint.
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                          Vani kishore
                          Aug 6, 2021
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                          It's been 2 weeks but I haven't got my refund till now which is about nearly 1250 rs of one order and the other order says it has refunded but it didnt get reflected in my account till now...
                          Issue it as soon as possible and the Ajio account is linked to my mail id...
                          AJIO customer support has been notified about the posted complaint.
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                            Y
                            Yesebu
                            Aug 6, 2021
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                            Address: BTM, first stage , Bengaluru (karnataka)

                            Worst app.almost one month back return id generated but till return amount not received. Costumer care also not respond. Frequently I sent mails to customer care but no use
                            AJIO customer support has been notified about the posted complaint.
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                              A
                              abdulshukkoor
                              Aug 6, 2021
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                              My transaction was successfull. Ajio website got hanged up. Money deducted from bank account. The order is not created in Ajio.

                              I compained through e-mail. No followups

                              I either need the order to get confirmed or the money back.
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                Sushmaa D
                                Aug 6, 2021
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                                Resolved

                                This morning I placed order from ajio worth 1244.50 through gpay and amount has been debited from my account but there's no order placed and gpay status says that "transaction has been settled".And also I tried contacting ajio customer care but there's no reply for my mail or call. This is insane ajio. How can you be so careless, playing with people's money???? I want my money back at the earliest.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Amount refunded
                                AJIO customer support has been notified about the posted complaint.
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                                  K
                                  krishnasreeajio
                                  Aug 6, 2021
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                                  Address: Madanapalli

                                  Amount debited but order not placed, in ajio app, I got transaction failure, but after some time, I got message that amount debited, I don't want my order, please cancel my order, and refund the total amount as soon as possible...
                                  AJIO customer support has been notified about the posted complaint.
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                                    N
                                    Neethu Chandran
                                    Aug 6, 2021
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                                    Resolved

                                    Today Aug 6, I tried to order an wall clock. The money was deducted, but I could see the order still not placed. Tried calling customer care and no one picked even after 11 min wait.
                                    Please refund 1299.50.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Thanks. I could see that they have processed the order.
                                    AJIO customer support has been notified about the posted complaint.
                                    Today Aug 13, I tried to order a dress. The money was deducted, but I could see the order still not placed. What can i doo
                                    Please refund 571 rs
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                                      pratham201
                                      Aug 6, 2021
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                                      I paid rupees 1367 on ajio regarding an order. My account is with email [protected]@gmail.com and the amount was deducted from my bank but the order was not confirmed.
                                      I either need the order to get confirmed or the money back.
                                      AJIO customer support has been notified about the posted complaint.
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                                        Manishwayne
                                        Aug 6, 2021
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                                        I had placed a return request on an item on 24th July. It has been 10 days and my return has not yet been picked up. Even the delivery partners are not accepting my calls and not returning back my call. They are putting wrong description on the tracking page too. I did not got any call and the status shows I did not picked up the call. This kind of behavior is totally inappropriate. I want my issue to be resolved as soon as possible.
                                        AJIO customer support has been notified about the posted complaint.
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