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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
Unresolved
3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 110

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N
Nimmy Sethunath
Aug 5, 2021
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Website: Ajio

I ordered for 4798.48 rupees and money deducted, order not confirmed, please check and refund soon
AJIO customer support has been notified about the posted complaint.
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Check the gpay amount deducted
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    D
    Divya Vasudevan
    Aug 5, 2021
    Resolved
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    Resolved

    Today @4:45pm I ordered three kurtis and two leggings for ₹1929.42 ..I paid the amount via gpay...the amount debited from my account but order not placed..please resolve asap
    Aug 9, 2021
    Complaint marked as Resolved 
    I just tried customer care continuously..after a long wait they picked up and enquired them about refund status... .they said it will be refunded within 6-7 working days and told that they had initiated on the day the order was cancelled.. After fifteen minutes my money refunded to my account.
    AJIO customer support has been notified about the posted complaint.
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    Yesterday it shows no order placed in ajio app but today it shows item cancelled in customer care option..worst app I ever seen.
    Worst service and no response from customer care..
    I want my money back..
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      A
      Aishwaryass
      Aug 5, 2021
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      I ordered 3 kurtas and paid using gpay.
      Money got debited but I didn't receive Any order placement.
      The order was not placed.
      AJIO customer support has been notified about the posted complaint.
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        K
        Kavi N
        Aug 5, 2021
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        Address: 2/104, School street, sikkarayapuram

        I have ordered 4 dress from aijo through Google pay for rs.1151.55.
        Amount has been deducted but order hasn't placed.
        AJIO customer support has been notified about the posted complaint.
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          T
          This is what you
          Aug 5, 2021
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          6unn bhai ye to be a great day and night and night and night and night and
          AJIO customer support has been notified about the posted complaint.
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            S
            sputnik_92
            Aug 5, 2021
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            I had placed an order for a product on AJIO on July 5. I tried to pay using Google pay but the payment failed but the money got debited.I checked my bank account as well. I tried checking their website on what to do but they said send an email. I sent two emails and there has been no response. I tried calling as well but their waiting time os too long or they aren't just picking up. I would like my money back as soon as possible or I would like to receive the order I had placed.
            Aug 6, 2021
            Complaint marked as Resolved 
            I emailed them and I got the money back today
            AJIO customer support has been notified about the posted complaint.
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              M
              Manisha Bhanderi
              Aug 5, 2021
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              Address: Bangalore
              Website: www.ajio.com

              I had ordered puma shoes n I got received only one n not returned than complain
              AJIO customer support has been notified about the posted complaint.
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                P
                Paruk
                Aug 5, 2021
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                My money has been deducted but the order was not placed. I have been trying to call ajio and writing them mails since 6 days. I'm not getting reply from them.
                AJIO customer support has been notified about the posted complaint.
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                  T
                  Time I see
                  Aug 5, 2021
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                  Or something I would be great if you want to be a great
                  AJIO customer support has been notified about the posted complaint.
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                  Missing product issues i had ordered puma shoes n I got received only one shoe n not returned
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                    S
                    sunainaa
                    Aug 5, 2021
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                    Amount was deducted and order was not placed i got refund of 2 ordersand 1 is still pending
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                      G
                      Ganesh@1927
                      Aug 5, 2021
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                      I, have ordered an sliders an than i return them but till i have not received my payment back and in ajio app it was showing refund initiated on july 30 but till today i have not receive my payment i also try by calling ajio customer care but no response and i also try by emailing them but no response from email also
                      My order id is - FL[protected]
                      AJIO customer support has been notified about the posted complaint.
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                        D
                        durgashri.p
                        from Coimbatore, Tamil Nadu
                        Aug 5, 2021
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                        I ordered few items in Ajio app on 02 Aug 2021. Money of Rs.1, 191.31 is debited from account, but order is not placed in Ajio App. I mailed Ajio customer care, and sending follow up emails but no response since two days. Please refund my money back soon. I paid through UPI(Google Pay). Please find attached screenshot.
                        AJIO customer support has been notified about the posted complaint.
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                          P
                          Palak Gangwar
                          Aug 5, 2021
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                          Payment deducted order not placed.
                          AJIO customer support has been notified about the posted complaint.
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                            J
                            Janvee Rajput
                            Aug 5, 2021
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                            Address: Mohalla Islamnagar near noorani masjid noorpur

                            I have ordered 2 tees in 1 order and 1 pyjamas in another order.
                            Then i have returned the products.
                            I received return pickup message for whole the product in one day.
                            And i handed over my 2 tees and 1 pyjama to the delivery boy.
                            But next day i am getting pickup message again for pyjama.
                            And i tried to contact customer care but there is no hell response...either on email or call.
                            The delivery boy to which i handed over my pyjama have to take only tees for return but he also took pyjama..and now i have nothing nor pyjama nor my refund back...such Hell experience with ajio customer care.
                            AJIO customer support has been notified about the posted complaint.
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                              Y
                              yamini yadav
                              Aug 5, 2021
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                              EX[protected]: I asked for exchange.. And in exchange u delivered wrong product. My item was track pant and I was delivered kurta.

                              EX[protected]: I order track pant and I was delivered with a top.

                              FL[protected] : it is showing delivered on 5 th July. It was never delivered. And I am raising complaints since that time and my problem is still not resolved.

                              I tried mailing you and calling you many times.. But no answer.

                              You are leaving me with no option but to go to consumer court.
                              AJIO customer support has been notified about the posted complaint.
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                                R
                                Right in the office today
                                Aug 5, 2021
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                                It is not a good fit for the position of a chance to get back to
                                AJIO customer support has been notified about the posted complaint.
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                                  A
                                  Ankit1233
                                  Aug 5, 2021
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                                  Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India - 560068

                                  Please return my product and refund my money because this is wrong product
                                  AJIO customer support has been notified about the posted complaint.
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                                    R
                                    Ra to get back
                                    Aug 5, 2021
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                                    T to the store and get some sleep and tomorrow live in t
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                                      R
                                      Ra to get back
                                      Aug 5, 2021
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                                      Ok Bhai jaldi please let me know if you need anything else from me please let me know if you need
                                      AJIO customer support has been notified about the posted complaint.
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                                        A
                                        Amritha Rumi
                                        Aug 5, 2021
                                        Resolved
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                                        Resolved

                                        Money got debited from my account but the account showed an error "oops your payment has failed" and there was no order confirmation and neither any traces where my money went.
                                        Aug 11, 2021
                                        Complaint marked as Resolved 
                                        We have placed an order from the Ajio app on 5th of August 2021 at 1:11am. While checkeout my payment was successful but order wasn't placed, neither there were any traces of the order in the app. And we didn't get any refund till date. Kindly look into the issue and help us solve this issue
                                        AJIO customer support has been notified about the posted complaint.
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