AJIO Complaints & Reviews

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Ok Bhai jaldi please let me know if you need anything else from me please let me know if you need

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Money got debited from my account but the account showed an error "oops your payment has failed" and there was no order confirmation and neither any traces where my money went.

Aug 11, 2021

Complaint marked as Resolved

We have placed an order from the Ajio app on 5th of August 2021 at 1:11am. While checkeout my payment was successful but order wasn't placed, neither there were any traces of the order in the app. And we didn't get any refund till date. Kindly look into the issue and help us solve this issue

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Ok you ever get back early enough room right r you can see from yyyyydydg

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Address: Manneguda NSR nagar colony near RTO office

Money not refund ed

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I have placed my order on 31/August/21 on a jio apps, the amount of order total is Rs 30611 & done my payment through UPI, money is debited, but not get any confirmation msg or email.and when check on the apps, my order didn’t show up on orders, and i wrote an email to customer care, 5 days has been past, but till now I didn’t get my money back

And again, 5 August 2021, i placed my orders amout of Rs 17917 & done payment through Credit card, same problem happens again as money is debited but didn’t show any order on apps..!!!

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Hello today(4th august) i got my delivery order id- FL[protected] this order has 5 products in it as shown on the pakage but i did not received the 5 products i recieved only 4 . the missed item (Heathered Slim Fit Joggers with Insert Pockets
ALTHEORY Heathered Slim Fit Joggers with Insert Pockets (black)) i did not recieved the product . i hope you resolve this issue.

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Address: No 10/13 manika vinayagar kovil street, ramapuram,Ambattur, Chennai

Website: Ajio

I requested a return pickup for the product the next day but got denied saying that the ean number didn't match. Even though the tags and the shipment bill was precise .
I want my products to be returned and my refund to be initiated .

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Disgusting experience
I already returned my product yesterday to Ajio. But till now neither I got any picked up message nor my refund. It's still showing that they are unable to pick my order.. I have been trying the whole day to reach the customer care service but they are not responding. This is really very frustrating. My return id is RT42026388

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I bought women pointed laser cut flat shoes camel brown with Order ID - FL[protected]
It was delivered on August 2nd . The size is larger than expected so I want to return the product.
But I can't place a return. When I try to open return window it says : Order details for this order can not be loaded . Please try again later. I tried so many times
I tried using the self care link shared, but it was of no help. Please make arrangements so that i can return this product to you. If I cannot return this product and receive a refund i have no other option than to refuse the orders which are already shipped. I am afraid that I will face similar problems with the new orders too.

AJIO customer support has been notified about the posted complaint.

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R

Ritu Raja

Dec 2, 2021

Hi
I want to return one order on ajio since days…due to some error i am unable to do so
I made multiple complaints but still no resolution from the team

Cannot place return request - Comment #3927297 - Image #0

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Placed an order and later on 15th and 16th of July Ajio canceled two items.
They told me on call that i will receive refund by 28th july but no refund received.

Order ID: FL[protected]

I sent 5-6 emails for complaint
They even replied by emailing that they will call back but nobody called back

I raised complaint but no help.
Pathetic experience

Please help me get my refund
Never going to purchase anything from there

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Address: Noida

I placed an order and later on 15th and 16th of July Ajio canceled two items.
They told me on call that i will receive refund by 28th july but no refund received.

Order ID: FL[protected]

I sent 5-6 emails for complaint
They even replied by emailing that they will call back but nobody called back

I raised complaint but no help.
Pathetic experience

Please help me get my refund
Never going to purchase anything from there

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Aug 04, 2021

Updated by Bhawna Joshiya This is not resolved. Donot mark it as resolved

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Address: AJIO

I have placed an order of ₹986.70 in ajio today through google play... The amount is deducted from my account but they are not confirming my order... It's showing that I have not ordered anything in my order history... It's my first time shopping on ajio and it has turned out really bad... I am very dissatisfied and worried about the money.. Please solve my problem either by confirming my order or by refunding
I am attaching the screenshots of my payment below

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I have received my ordered product on 27th July 2021, I have initiated return on that, it's 2time unsuccessful.now it's on going to pick up but nobody picked-up still now.there is no return option visible in ajio app .pls take my request

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Address: SMRA415 MOOLAYILKONAM PRASANTH NAGAR MEDICAL COLLEGE P O, Prasanth Nagar, Ulloor, Thiruvananthapuram,

I place an order on ajio app for ₹995 is made through sbi debit card . Amount deducted but order didn't confirm

Please please asap

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Address: 217/10 Parui Kancha Road,, Senpally, Behala

Tried to place an order on 1st August, payment amount Rs. 4555/- debited from account but order somehow not placed.
E-mailed at customer care id but they haven't contacted or refunded till now.

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I ordered from Ajio app on Aug 4 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email.

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Address: 3rd Floor, Kavarana Building, Lokmanya Tilak Rd, Dhobi Talao, Lohar Chawl, Kalbadevi, Mumbai.

Website: www.ajio.com

Order product on 30th June 2021 and they promised to deliver on 09 July but till now I haven't received the product.
I had sent a written complaint to [protected]@ajio.com and grievance.[protected]@ajio.com . They responded to my email that the product is returned back to the warehouse so for this case they have to refund my payment amount.

They said before 3rd August I will get my money back and today is the 4th August no email or response from them.

Order ID : FL[protected]
Ajio complaint id : COM[protected]

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Aug 21, 2021

Complaint marked as Resolved

I kept on sending them emails and tagging them on Twitter and they were not replying so I decided to comment on every post they make on social media about what happened to me. Even though they did not reply to my emails or any other query. One day I got a message stating a refund amount is initiated. To get the money back you have to keep on sending them emails and raise a consumer complaint.

AJIO customer support has been notified about the posted complaint.

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I ordered from Ajio app on Aug 4 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email

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Address: Teesta bazaar opposite to Mohan hardware

My order no is FL[protected].
I haven't received my order, where as in app it says it has been delivered.one of the delivery guy called and said he will deliver all the product in next day as my product was huge.but after that he is not responding my call neither delivered my product.his contact number Is [protected]

AJIO Complaints & Reviews

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Money got debited and order was not confirmed

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Call help center support + 09339555291 Ajio site

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U didn't not get any money refunded

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Money debited, but not placed my order, and not get my money back

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Missed product

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Return request

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I'm complaining about my return issue

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Cannot place return request

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No refund

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No Refund being provided

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About an order

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I have initiated return my ordered product but it's not picked yet

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Amount debited but order didn't confirm

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Refund

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Order details not updated on the app

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Product not delivered and payment not refunded

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not received the confirmation mail of my product

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Product not delivered

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