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www.ajio.com
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Updated: Nov 29, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 115

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R
Rakeshrathod
Jul 31, 2021
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Recently I ordered t-shirt in ajio app but the size is too big. Then I returned it, and it's happened more than one month but till now I didn't get my money back. I try to call the customer care but they are not responding, and it never happend it before in any app like Amazon, filpkart.
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    M
    Madhuu20373989
    Jul 31, 2021
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    I have cancelled my product.. Till now no money has been initiated.. Ajio is a reputated company.. I didn't expect this kind of situation from this site.. Plz reufund my money ASAP..
    +2 photos
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      S
      [email protected]
      Jul 31, 2021
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      I have return my product..but refund not credit my account
      AJIO customer support has been notified about the posted complaint.
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        Y
        Yashuyashu
        Jul 31, 2021
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        I have paid amount Rs 2098/- through Google pay money debited from my account but order not confirmed.
        +2 photos
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          M
          manya agarwal
          Jul 31, 2021
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          Website: WWW.AJIO.COM

          I Am really frustated now as my issue is still not resolved i havn't received any refund yet my order was returned on 12th july and still i havn't received any amount from ajio, even my emailing them so many times and also the phone. no. is never get forwarded to customer care executive. It was my bad luck that i buy something from ajio. Ajio is highluy unprofessional website and will not recommend this website to anyone.
          AJIO customer support has been notified about the posted complaint.
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            J
            jayakodi123
            from Tellicherry, Kerala
            Jul 31, 2021
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            My return id return ID RT41650562 for order id FL[protected], was supposed to arrange a pick up as last date is today. Even after complaining jay a mail was sent for formality and no steps taken. I will be loosing 1500 on this pdt which I can’t use. Plz help
            Aug 12, 2021
            Complaint marked as Resolved 
            After a lot of follow up and request and wait the pdt is picked up. Refund yet not made
            AJIO customer support has been notified about the posted complaint.
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            Have add the image of the email correspondence

            Return not picked up and even after promising to solve the problem no steps taken - Comment #3869759 - Image #0
            Return not picked up and even after promising to solve the problem no steps taken - Comment #3869759 - Image #1
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              L
              Lingeshragu03
              Jul 31, 2021
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              Resolved

              Hey my registered mobile number is [protected] I am transfer money from my ajio wallet cash to my bank account but money was debited in my wallet but not credited in my bank account
              Aug 7, 2021
              Complaint marked as Resolved 
              Hello still I didn't get any refund how u closed my complaint
              AJIO customer support has been notified about the posted complaint.
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                P
                Pushneet Sahdra
                Jul 31, 2021
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                Website: Ajio

                Hi,

                I returned two items from an order. A few days later I checked the status of refund to my surprise the item showed as not picked up. On contacting the customer care which is only available on emails. No one picks up the tele customer care despite 15-20 mins waiting time.
                As per ajio I never returned these items, I met the delivery person again a few days later he said the items are lying with them in their office. I asked ajio to check with them but all they have to say is pls provide acknowledgment slip and delivery person phone number. I have none and hence I’ve asked them to check . Despite chasing this issue for over a month they have stopped responding and not refunding the money
                AJIO customer support has been notified about the posted complaint.
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                  A
                  Ajaykrishnan.chn27111996
                  Jul 31, 2021
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                  I have ordered a men track pants from ajio it delivered on time but its been a 3 weeks In mobile app status still shows product out of delivery not marked as delivered
                  AJIO customer support has been notified about the posted complaint.
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                    A
                    Anil Pawaskar
                    Jul 31, 2021
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                    Address: 798 shaniwar peth near new shanti plaza apartment satara maharashtra satara

                    Sir
                    My name is anil pawaskar from satara in mharashtra my cell no [protected] my order ID TSS 2319
                    Tracking ID[protected]
                    Sir In order your co and ajent send damaged product in packing as requested by ajio sent pictures but not responcce so please i request you please take return back your product and give me refund amount please co perat me
                    AJIO customer support has been notified about the posted complaint.
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                      J
                      jayakodi123
                      from Tellicherry, Kerala
                      Jul 30, 2021
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                      Resolved

                      I placed an order with ajio crocs for my son. N it’s small for him n asked for return. Also placed an order for alternate and received it. To this date the return has not been picked and no calls been picked from Ajio care n no response for mail as well. They are cheating the ppls money.
                      +1 photos
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Pdt picked up. But very bad customer service
                      AJIO customer support has been notified about the posted complaint.
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                        A
                        Anusha Shivanna
                        Jul 30, 2021
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                        I return the product what i order but they didnt refund the money
                        AJIO customer support has been notified about the posted complaint.
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                          P
                          Poojitha Balineni
                          Jul 30, 2021
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                          I have returned my product more than a month ago, however the refund has not yet been credited to my source. I have been continuously calling their customer care number and mailing them, however there is no response from them.
                          AJIO customer support has been notified about the posted complaint.
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                            N
                            Nafisa shaikh77777
                            Jul 30, 2021
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                            I've ordered two items from ajio using my ajio wallet but initially I had cancelled one item but still didn't get my refund on my ajio wallet.. they're showing that they did my refund but there's no money on my ajio wallet .. my order no. is #FLO[protected]
                            AJIO customer support has been notified about the posted complaint.
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                            They refunded my money
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                              S
                              Shwe24
                              Jul 30, 2021
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                              Address: India
                              Website: www.ajio.com

                              I did not receive one item under the order ID: FL[protected]. And the other item received was the wrong product.
                              I have been trying for one month to contact customer care support but no one picks up the call. I have sent numerous mails to demand either the delivery of the product or my refund. But no response. I just receive some auto-generated emails.
                              It's really sad that as a consumer we are paying for the product and we are not getting that product and then we are constantly begging for a refund.
                              I'm largely dissatisfied with the customer care services. I have been a regular user of AJIO but I doubt that I will use it anymore. It is such a mental trauma to e-mail every day. Call everyday and be on hold for 30 minutes and still nobody receives the call.
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                Suraj. Jnv
                                Jul 30, 2021
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                                Address: By pass road Baghel Nagar Ranjana Nagar mahaveer Patthar Tal Bhind

                                I have ordered four t-shirts from ajio . One of them was so long so I returned it as there is no exchange available at that time . Now instead of giving my amount back they refund me 9 rupees and 90 expired ajio points. Total refund money must be 275. I have contacted them 100 times but they didn't help
                                +1 photos
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                                  S
                                  SowmyaMuriki
                                  Jul 30, 2021
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                                  Website: www.Ajio.com

                                  I have ordered a hair band and the ajio customer care service is pathetic and nobody is responding and this is not the first time its happening. I have written an email and nobody is responding.I have almost written them 7-8 times asking them to place the return request for the product but nobody is responding. I wrote to the grievance officer but still no response. If there is nobody answering why is there a customer care service for them? Whenever I am trying to return the product its showing 'There are no items to return'
                                  AJIO customer support has been notified about the posted complaint.
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                                    R
                                    Rahil bin ali
                                    Jul 29, 2021
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                                    I had ordered two pairs of denims. I received only one which was also the wrong item, after much hassle I got refunded for the missing item. It has been a over a month since the return item has been picked up but even after calling them so many times there has been no progress made for the refund of Rs. 4, 094 for Order ID #FL[protected]. Every time I call they just raise a complaint and say the issue will be resolved in a week but nothing happens. There are countless customers complaining daily about issues with this company. How can we take them to court collectively? Please help us.
                                    AJIO customer support has been notified about the posted complaint.
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                                      R
                                      Rajith hebbal Gowda
                                      Jul 29, 2021
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                                      Blady ###,

                                      How mANY TIMEs should I write a mail about my refund.

                                      If I make a CALL TO CUSTOMER care even after waiting for 40min I cannot connect to CUSTOMER care executive to speak (almost 6 times happened to me and still no one will received)

                                      It's been more than a month ans still my refund is not credited to my account. You ### only update in App to make us fool. In reality no refund is initiated
                                      AJIO customer support has been notified about the posted complaint.
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                                        V
                                        Vijaya@_L_murty
                                        Jul 29, 2021
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                                        Address: Ground floor, staff quarters, Maitri dental college, Anjora, Durg.

                                        I placed an order in the morning of 29th July 2021 . The money is debited from my account but order confirmation is on hault .
                                        +1 photos
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