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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 119

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R
Ravleen Kaur Saran
Jul 23, 2021
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I have placed an order of 1186, payment is done from my side but the Order is not placed and the same is not reflecting in my App.
Also tried customer care but no response.
Please help
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    Pallavi BT
    Jul 23, 2021
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    Address: Baraguru , baraguru handpost, Sri kalabairaveshwara nilaya

    I requested for return .still I didn't get any response from your side. What the hell is going on. I'm not getting any response through mail .and also I tried to call but no response. please give the correct response or else close the ajio app.The worst app I ever seen
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      Hasanabad Anwesh
      Jul 23, 2021
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      Being your regular customer, I'm extremely disappointed to say that your customer service have become extremely poor. I ordered a pair of clothes and returned them but the return pickup was not done. It's being 2 week now and i am calling your team almost every day but it's waste of time.
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        Anushka99
        Jul 23, 2021
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        It is to being to your kind notice that I ordered 9 products on 27 June 2021but those products were not delivered and its status in AJIO is Delivery Unsuccessful - Return Complete.

        There is no refund of my money or any update about refund instead when I wrote to ajio customer care they asked to place another order for the products and pay again.I just need my refund now.

        Return ID #RT40152550
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          Sai krishna kandhikatla
          Jul 22, 2021
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          Website: Ajio.com

          Order ID: FL[protected].
          I received benetton white shoes. I returned them on july 4th and from july 5th the status it was showing in my Ajio app was " Refund initiated". But, till now I didnot even receive a single penny and its been morethan 15 days. Even after waiting for 15minures also I am unable to connect to customer care. Once the call got connected and they registered a complaint but of no use. Around 1980₹, the Ajio company is holding which I am claiming under the ambit of refund.

          This is very bad and take an action on this AJio for their carelessness...

          Customer name : Madhu sudhan.
          Registered mobile : [protected].
          Moreover I payed through COD and while returning I have submitted my bank account details also.

          I dont even enter relience fresh from now...I am frustrated with this.
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            Anoopmishaytag
            Jul 22, 2021
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            My return is picked up but it is not updated yet still it is showing out for pickup even after 4 days pls help me i haven't got refund
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              Kavyapramod
              Jul 22, 2021
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              Address: No 684, 2 nd cross, old post office road, guthalu, Mandya

              I had ordered 2 infant clothes but ajio has delivered only 1 item and it is showing both items are delivered but one item is missing in the package but has charged for both items...
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                Anoopmishaytag
                Jul 22, 2021
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                My return is picked up but it is still not updated it is showing only return is out for pickup 4 days after it is not updated pls help me i havent got refund
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                  Rakesh rickyy
                  Jul 22, 2021
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                  I booked sandals in ajio but order not placed and my money got deducted from the account
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                    Nikesh_patel
                    Jul 22, 2021
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                    As per my invoice, my order and mail my courier contain 6 item but I got only 1 product in it and it is also wrong product.
                    I did return request but the courier boy did not pick it return as he told as per our record you have to give back 6 item, how I can give him 6 item as I received only 1 and it was also wrong.
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                      Nikita0911
                      Jul 22, 2021
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                      I ordered a cargo pant from ajio and got wrong size. SO I returned the product on july 20. The courier person picked up the product but ajio app still showing 'out for pickup' and AJIO A I calling me for consecutive 3 days to ask whether I want to cancel return even when I have already handed the product to courier person.
                      Acknowledgement slip was not given by delivery agent.
                      I hope my return will be initiated as soon as possible.
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                        hema gaur
                        Jul 22, 2021
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                        Hiii... Dear ma money n order history both are not showing in site
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                          anandvivek94
                          Jul 21, 2021
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                          I have purchased the product from ajio on 3rd July 2021 and it got delivered to me on 13th July. I have not liked the product and places a return request for the same. Pickup boy came and took the return on 16th July and again next day he came and return us the product saying code is not matching so please reach out to customer care to place a different return request. I have made a complaint regarding this and customer care assured me that by 21st july you can make another return request and then their will be no issues.
                          Till now no resolution provided, they dont respond over the email or customer care will get connected after 20-25 min.

                          I seriously dont know what to do with them.
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                            parish99998888
                            Jul 21, 2021
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                            Amount for my order was deducted but showing that the order is not placed.
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                              Gaurrav Malhotra
                              from Gurgaon, Haryana
                              Jul 21, 2021
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                              @AJIOLife I had done a order on 14th June 21 and the same order wrong delivered to me and return the same .till date not get refund of the same after so many mails sent. Refund initiated on 30 June nkw 18 July till date no rec'd refund ..
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                                Z
                                Zosangzuala
                                from Mumbai, Maharashtra
                                Jul 21, 2021
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                                Resolved

                                Address: AJIO , BANGALORE KARNATAKA
                                Website: www.ajio.com

                                I have ordered an item from AJIO and have placed a return order due to product issue which wasn't even packed in an original package and decided to return it. I have placed a return request and hasn't been picked up till date i.e., even after 2 weeks. I have called an AJIO customer service and even mail them like 10 times and haven't resolved my issue. This is very frustrating and the customer service is so bad that even after a week the service hadn't replied my mail. My order number is FL[protected] and return id is RT39662042. The status says "Return pickup attempt" and nothing had been done till now even after 2 weeks.VERY FRUSTRATING AND BAD SERVICE BY AJIO
                                Jul 27, 2021
                                Complaint marked as Resolved 
                                The issue was taken care by Ajio after a week i think. But since it had taken so long the item return/exchange date had nearly passed but i cannot place return/ exchange order due to covid restrictions on our state. Kudos to Ajio for slowly resolving my issue
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                                  Aesha Patel 06
                                  Jul 21, 2021
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                                  I returned 2items and ajio has sent me mail that refund is successfully completed but i didn't get any refund.. please check it once again.. and help me out in getting my refund
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                                    Anagha NB
                                    Jul 21, 2021
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                                    I have ordered some items on 21 July 2021 morning order not confirmed but amount deducted thru gpay, again I have made payment through Google pay total 1970 rs but order not confirmed and not even message I got about refund..I have tried to call customer care but there is no response please do the needful
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                                      Manuyashu
                                      Jul 21, 2021
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                                      Item delivered but showing not yet delivered

                                      Product is delivered. But I want to return it . It is not showing return option and product is delivered a week ago . So please update...
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                                      Shaizeena Ahmad
                                      from Delhi, Delhi
                                      Jul 21, 2021
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                                      I have been trying to reach them from days, sending emails but no response, Application days refund initiated but nothing I received in my account, they are not replying on my email neither picking my call please help me on this.
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