AJIO Complaints & Reviews

This order of converse shoes was placed on 7th july, Ajio delivered wrong fake product on 15th july, The return request was raised immediately along with pictures of wrong product received. 24 hours after checking pictures and everything, ajio accepted the return request and order was picked up on 17th july.
I was promised 100% refund before 31st july 2021 on call and on app and also on Instagram. I have proof of screenshot and calls with me. I called them twice and they promised me refund before 31st july. Today, without any information, they cancelled my refund, and sent me following message “ Hi Dr! We're glad you changed your mind about returning the AJIO Product FL[protected]. Do continue to shop with us. For details click bit.ly/37ook6p”
Now they sent me wrong product, returned and kept the wrong product as well and also kept my money. I am going to take a legal action against them now if they do not refund

I return 3 products because of size issue.17 days gone till i don't get my money back to my bank account.

I got return amount in my ajio wallet but not transfer to bank what should I do please suggest me or contact me my return I d Is RT41035860 as soon as possible please solve my problem

My order for reference id : 20210707111212800110168618120344282 got cancelled. it says the refund was initiated on[protected], but i still haven't received the refund. i would like this issue to be solved please

I have not received my refund amount till date its been a month and its shows on app that money is refunded but actually its not . I am tired of doing emails to ajio but no reply came... highly dissatified

See I have ordered a top from them it was received without tag and I am trying to return so they are not takeing back but koi nahi from know I have decided that I will just delete this app and never shop back from them coz it's just as bad as you can't even expect aisa pehali barr nahi hua hai 6 th time hai ye but know it's not acceptable it's last time I will one more time try to return agar hoo gaya toh thik hai coz today it's last day of return like I am trying from 1 month to return this again and again so ab ho ya na ho but I can say one thing ki aise her chalta raha na so ajio ab kuch hee din chale ga coz customer experience is one of the things which also very important from know back to my favorite😍 app flipkart is the best and ajio is the worst 👎👎 so please don't buy anything from them even customer service don't pick up the phone always busy and busy even one day I waited for 32 mins still busy so worst app in short I would say

I placed order on 1st July order no #FL[protected]. One item from this order was not delivered till 19th July and so I no longer needed that one so I cancelled the item. Till date refund for that has not been credited to my account despite of regular emails from my side.

Another order #FL[protected] was placed by me but after realizing dates of delivery for certain items I cancelled few of them. Payment was made by wallet. The refund of those items has not been received yet.

Ajio says that the refund has been initiated in my wallet and bank account but wallet and bank says no refund has been initiated.

My return I'd are #RT41537836 and #RT41540723
In my Ajio account it is showing 'refunded' but I haven't got my refund amount yet .please do needful

I had ordered a product for my Mum's Birthday on 17th June which i received on 22nd June. However, there were size issues and I needed to return that product, but there was no EAN number without which the product couldn't be picked up and twice the pick up got failed. I have written numerous emails, tried calling up thousand of times yet no response. To each mail they reply that 'Sorry we couldn't reply to your previous email, please visit...

I bought a jeans from ajio and later I return it because of size issue. My refund was initiated on 2nd July but still I didn't receive it. I make two phone calls on ajio customer care, but there is no progress. My order no. is FL[protected]

My order number is #FL[protected]..
Delivery is delayed for 20 days ..

I have returned my order and on 17 july my refund has been initiated but till now I have not received my money
Refund Id- #RT40772025

I returned a product few days back. I was supposed to get my refund, I even got the refund msg and when i go to the order section it says refund initiated. The mode of payment was online, but I still haven't got my money back, it didn't affect my account. Please help me to get my money back. Return ID is #41404323.

I received a product women t shirt from anil but it's already without tags...Now I want to return this...Then they said not possible without tags what's should be do now?

My refund amount of 298 rupees not transferred into my bank account its almost 2 days they are telling to wait for 24 hrs wait for 24 hrs from yesterday but not credited...

Dear sir /ma’am
I return my parcel on[protected]
Nd I got a mail for successful refund in account but there is no such amount credited in account
Help me out
I call customer care but there is. Or respond
Nd I also sent mail but still there is no reply.
Help me out

Here is my order id: FL[protected]. Due to the wrong address which I selected I cancelled the order on July 2nd 2021. But as per Ajio they have initiated refund for Return ID#RT39664598 on 7th July and I was supposed to the get the refund after 7-9 business days. But still I haven't got it.I have sent several mails to grievance.[protected]@ajio.com but there is no response so far. Please do the needful

Hello,

1. Order ID FL[protected]
Tracking ID [protected]

I raised a return request in last week of June 2021 and have been following up since then. The product has not been picked up and after 30 days were over, return request automatically disappeared and product started showing as 'delivered' in the app.
I need to return it and need refund.
I have entire email communication and follow up responses which can prove the timelines and my efforts, but no action seen!!
Amount INR 1171.06

2. Order ID FL[protected]
Tracking ID [protected]

This product was returned and I have the slip provided by the person who came to pick it up. However, no refund is being processed and company has updated status in app, saying I have cancelled my return request. I received a SMS telling me this. I need my money back... I returned the product!!
Amount INR 599/-

Please help!!!

Regards,
Geetika

Payment has been made from bank but no order ID recieved. No msg or email.
No customer care person picks call.

My product was picked up since before the 12 days ago, but still my amount was not reflected on my account. Is this the way to treat with the customers. Such a worst experience with the ajio app.
Whatever I want my refund as quickly as possible.