AJIO Complaints & Reviews

I have ordered a hair band and the ajio customer care service is pathetic and nobody is responding and this is not the first time its happening. I have written an email and nobody is responding.I have almost written them 7-8 times asking them to place the return request for the product but nobody is responding. I wrote to the grievance officer but still no response. If there is nobody answering why is there a customer care service for them? Whenever I am trying to return the product its showing 'There are no items to return'

I had ordered two pairs of denims. I received only one which was also the wrong item, after much hassle I got refunded for the missing item. It has been a over a month since the return item has been picked up but even after calling them so many times there has been no progress made for the refund of Rs. 4, 094 for Order ID #FL[protected]. Every time I call they just raise a complaint and say the issue will be resolved in a week but nothing happens. There are countless customers complaining daily about issues with this company. How can we take them to court collectively? Please help us.

Blady ###,

How mANY TIMEs should I write a mail about my refund.

If I make a CALL TO CUSTOMER care even after waiting for 40min I cannot connect to CUSTOMER care executive to speak (almost 6 times happened to me and still no one will received)

It's been more than a month ans still my refund is not credited to my account. You ### only update in App to make us fool. In reality no refund is initiated

I placed an order in the morning of 29th July 2021 . The money is debited from my account but order confirmation is on hault .

This order of converse shoes was placed on 7th july, Ajio delivered wrong fake product on 15th july, The return request was raised immediately along with pictures of wrong product received. 24 hours after checking pictures and everything, ajio accepted the return request and order was picked up on 17th july.
I was promised 100% refund before 31st july 2021 on call and on app and also on Instagram. I have proof of screenshot and calls with me. I called them twice and they promised me refund before 31st july. Today, without any information, they cancelled my refund, and sent me following message “ Hi Dr! We're glad you changed your mind about returning the AJIO Product FL[protected]. Do continue to shop with us. For details click bit.ly/37ook6p”
Now they sent me wrong product, returned and kept the wrong product as well and also kept my money. I am going to take a legal action against them now if they do not refund

I return 3 products because of size issue.17 days gone till i don't get my money back to my bank account.

I got return amount in my ajio wallet but not transfer to bank what should I do please suggest me or contact me my return I d Is RT41035860 as soon as possible please solve my problem

My order for reference id : 20210707111212800110168618120344282 got cancelled. it says the refund was initiated on[protected], but i still haven't received the refund. i would like this issue to be solved please

I have not received my refund amount till date its been a month and its shows on app that money is refunded but actually its not . I am tired of doing emails to ajio but no reply came... highly dissatified

See I have ordered a top from them it was received without tag and I am trying to return so they are not takeing back but koi nahi from know I have decided that I will just delete this app and never shop back from them coz it's just as bad as you can't even expect aisa pehali barr nahi hua hai 6 th time hai ye but know it's not acceptable it's last time I will one more time try to return agar hoo gaya toh thik hai coz today it's last day of return like I am trying from 1 month to return this again and again so ab ho ya na ho but I can say one thing ki aise her chalta raha na so ajio ab kuch hee din chale ga coz customer experience is one of the things which also very important from know back to my favorite😍 app flipkart is the best and ajio is the worst 👎👎 so please don't buy anything from them even customer service don't pick up the phone always busy and busy even one day I waited for 32 mins still busy so worst app in short I would say

I placed order on 1st July order no #FL[protected]. One item from this order was not delivered till 19th July and so I no longer needed that one so I cancelled the item. Till date refund for that has not been credited to my account despite of regular emails from my side.

Another order #FL[protected] was placed by me but after realizing dates of delivery for certain items I cancelled few of them. Payment was made by wallet. The refund of those items has not been received yet.

Ajio says that the refund has been initiated in my wallet and bank account but wallet and bank says no refund has been initiated.

My return I'd are #RT41537836 and #RT41540723
In my Ajio account it is showing 'refunded' but I haven't got my refund amount yet .please do needful

I had ordered a product for my Mum's Birthday on 17th June which i received on 22nd June. However, there were size issues and I needed to return that product, but there was no EAN number without which the product couldn't be picked up and twice the pick up got failed. I have written numerous emails, tried calling up thousand of times yet no response. To each mail they reply that 'Sorry we couldn't reply to your previous email, please visit...

I bought a jeans from ajio and later I return it because of size issue. My refund was initiated on 2nd July but still I didn't receive it. I make two phone calls on ajio customer care, but there is no progress. My order no. is FL[protected]

My order number is #FL[protected]..
Delivery is delayed for 20 days ..

I have returned my order and on 17 july my refund has been initiated but till now I have not received my money
Refund Id- #RT40772025

I returned a product few days back. I was supposed to get my refund, I even got the refund msg and when i go to the order section it says refund initiated. The mode of payment was online, but I still haven't got my money back, it didn't affect my account. Please help me to get my money back. Return ID is #41404323.

I received a product women t shirt from anil but it's already without tags...Now I want to return this...Then they said not possible without tags what's should be do now?

My refund amount of 298 rupees not transferred into my bank account its almost 2 days they are telling to wait for 24 hrs wait for 24 hrs from yesterday but not credited...

Dear sir /ma’am
I return my parcel on[protected]
Nd I got a mail for successful refund in account but there is no such amount credited in account
Help me out
I call customer care but there is. Or respond
Nd I also sent mail but still there is no reply.
Help me out