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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 124

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K
keerthnachellappan
Jul 14, 2021
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I received the different products from what I ordered. Please kindly exchange and send me the products that I ordered. To exchange the app is not showing the delivery status itself. Respond asap
AJIO customer support has been notified about the posted complaint.
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    keerthnachellappan
    Jul 14, 2021
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    Address: 263,p south katalaipatti Road, Sivakasi

    I received the different products from what I ordered. Please kindly exchange and send me the products that I ordered
    AJIO customer support has been notified about the posted complaint.
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      F
      Faheema Jabeen
      Jul 14, 2021
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      I’ve placed an order of 11, 600 the money got debited from the account..but didn’t get the confirmation details of the order
      AJIO customer support has been notified about the posted complaint.
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        Z
        Zenitsu Levi
        Jul 14, 2021
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        Address: Advocate House twins cottage

        I've ordered a pant for Rs 671 through google pay and the amount was debited from my account but after that i couldn't see my order as if it just vanished into thin air and I was scammed. So please something about it or else I have to file a case against ajio because this is not the first time something like this happened to me on ajio
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          H
          HarshVatwani08
          Jul 14, 2021
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          Address: Bangalore
          Website: www.ajio.com

          I placed an order for two tshirts from ajio . The product was delivered But the tshirt was too oversize for me so i returned the product and the product was picked up by the service boy but i have not got any refund from ajio .
          Return id - #RT40112838
          Return id - #RT40095741
          Help me with the refund asap .
          Its been long since the product was picked up but no response . I am tired of emailing the company but no response from the company’s end . So sorry but i have a very bad experience shopping with ajio .
          AJIO customer support has been notified about the posted complaint.
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            D
            Dr.Akanksha Singh
            Jul 14, 2021
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            I have placed an order of amount 917 rs.
            The amount is deducted from my account but no email or message confirming the order is recieved by me
            Neither my account shows any order placed
            Kindly resolve my issue
            I placed my order on 14 july 2021
            Even customer care service is also npt rrsponding
            Very poor service
            AJIO customer support has been notified about the posted complaint.
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              S
              Sony Joseph C
              Jul 13, 2021
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              Address: Knowledge park, kakkanad, ernakulam 682024

              I placed an order worth rupees 2000/-, no order placed or no status updated, no confirmation has been shown in the website also. Please do the needful, expecting a positive replay as soon as possible.
              AJIO customer support has been notified about the posted complaint.
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                V
                Vinita Parsekar
                Jul 13, 2021
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                Still not received my refund for order id:#FL[protected] and retrun I'd:#RT38262946 which is initiated on 30th June but still not received in my account.i have written many mails to ajio customer care and tried calling them but no response. please solve the issue as soon as possible.
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                  Vinita Parsekar
                  Jul 13, 2021
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                  Still not received my refund for order id:#FL[protected] and return I'd:#RT38262946 which is initiated on 30th June but still not received in my account I have written many mails to ajio customer care and tried to call them but no response please resolve issue as soon as possible
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                    M
                    Ms. Paul
                    Jul 13, 2021
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                    I ordered one kurta set and payment also done. But the order status not showing its been two weeks.. And the customer care ppl are not receiving call and not replaying for mail also.

                    Very Irresponsible attitude
                    AJIO customer support has been notified about the posted complaint.
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                      S
                      Shruti Hugar
                      Jul 13, 2021
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                      Amount debited from my account but no order confirmation received... please refund the amount back...this is 3rd time I'm araising complaint...
                      AJIO customer support has been notified about the posted complaint.
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                        Koteshwari15
                        Jul 13, 2021
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                        I placed an order worth 2000/- money debited from account but oder has not placed or no order status and this is my 3rd complaint pls consider this ...
                        AJIO customer support has been notified about the posted complaint.
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                          G
                          Girisha26
                          Jul 13, 2021
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                          I have bought few items in Ajio on july 1st 2021 and placed a return request immediately. It got cancelled without my knowledge and when I contacted customer care they asked me to raise again so I did it and they again cancelled. This happed 4 times and finally the return window closed and now they are not even replying for my mails. I can understand if they cant pick now but atleast they should keep the return window open till They can pick
                          +1 photos
                          AJIO customer support has been notified about the posted complaint.
                          Jul 13, 2021
                          Updated by Girisha26                           Purchase date is 1st June
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                            S
                            Soaumya Patne
                            Jul 13, 2021
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                            Address: B2/202, RamAnuj bldg, Ramdev park, Miraroad East

                            I had ordered t-shirt from Ajio on Sunday 4jul, the Ajio product status shows delivered on 10th jul. But I haven't received the product.

                            Order id- #FL[protected]
                            Tracking ID -[protected]
                            AJIO customer support has been notified about the posted complaint.
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                            Order snap

                            Missing item - Comment #3859461 - Image #0
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                              K
                              Kakul99
                              Jul 13, 2021
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                              Order not delivered

                              Website: Ajio

                              I have placed an order from ajio on 1st of july which was supposed to be delivered by 12th of july . My order was out for delivery for three consecutive days but i haven't received any call from delivery agent . Now ajio customer care says order cannot be delivered you have to place a new order though the products are now out of stock how can i place a new order....
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                              Kakul99
                              Jul 13, 2021
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                              Website: Ajio

                              I palced an order from ajio on 1st of july and and my order was out for delivery for three consecutive days and i haven't received any call from delivery agent and i received a message which says ''as you were not available to receive the order can not be delivered'' now customer service says you have to place a new order though the products are now out of stock.
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                                D
                                Deepali Kunjeer
                                Jul 13, 2021
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                                I had ordered for a kurta which was delivered on 29th June 2021. As the size was not appropriate the item was requested to be returned. The item was picked up on 30th June 2021 at 10.54 am. The contact number of the pick up employee was [protected].

                                The order number is R[protected]AJI
                                The return order number is RT38784318

                                The refund has not been initiated despite several follow ups.

                                Please initiate the refund asap.

                                Thank you
                                AJIO customer support has been notified about the posted complaint.
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                                  R
                                  Riya4244
                                  Jul 13, 2021
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                                  I am not able to return the order and these people aren't calling me
                                  AJIO customer support has been notified about the posted complaint.
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                                    K
                                    koyyana Swetha
                                    Jul 13, 2021
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                                    I did not receive the dress I ordered but the status is delivered ...solve the issue as fast as possible...this was the 2nd complaint I m raising.
                                    I am attaching the screenshot that shows the status is delivered ...but I did not receive the dress. I had paid the amount while placing the order.
                                    Send me the dress or else refund my money.
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                                      koyyana Swetha
                                      Jul 13, 2021
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                                      I have ordered one kurta set on 4th of this month..but I did not receive the dress ...but the status is showing delivered on 11th July.
                                      Please contact the delivery boy for whom my order was assigned and please send the dress I ordered. I paid the amount while placing the order.
                                      Send the dress or else refund my money.
                                      I m attaching the screenshot where it was showing delivered but I did not receive the dress. Please resolve the issue as fast as possible.
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