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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 125

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H
HarshVatwani08
Jul 14, 2021
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Address: Bangalore
Website: www.ajio.com

I placed an order for two tshirts from ajio . The product was delivered But the tshirt was too oversize for me so i returned the product and the product was picked up by the service boy but i have not got any refund from ajio .
Return id - #RT40112838
Return id - #RT40095741
Help me with the refund asap .
Its been long since the product was picked up but no response . I am tired of emailing the company but no response from the company’s end . So sorry but i have a very bad experience shopping with ajio .
AJIO customer support has been notified about the posted complaint.
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    Dr.Akanksha Singh
    Jul 14, 2021
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    I have placed an order of amount 917 rs.
    The amount is deducted from my account but no email or message confirming the order is recieved by me
    Neither my account shows any order placed
    Kindly resolve my issue
    I placed my order on 14 july 2021
    Even customer care service is also npt rrsponding
    Very poor service
    AJIO customer support has been notified about the posted complaint.
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      S
      Sony Joseph C
      Jul 13, 2021
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      Address: Knowledge park, kakkanad, ernakulam 682024

      I placed an order worth rupees 2000/-, no order placed or no status updated, no confirmation has been shown in the website also. Please do the needful, expecting a positive replay as soon as possible.
      AJIO customer support has been notified about the posted complaint.
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        V
        Vinita Parsekar
        Jul 13, 2021
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        Still not received my refund for order id:#FL[protected] and retrun I'd:#RT38262946 which is initiated on 30th June but still not received in my account.i have written many mails to ajio customer care and tried calling them but no response. please solve the issue as soon as possible.
        AJIO customer support has been notified about the posted complaint.
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          Vinita Parsekar
          Jul 13, 2021
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          Still not received my refund for order id:#FL[protected] and return I'd:#RT38262946 which is initiated on 30th June but still not received in my account I have written many mails to ajio customer care and tried to call them but no response please resolve issue as soon as possible
          AJIO customer support has been notified about the posted complaint.
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            M
            Ms. Paul
            Jul 13, 2021
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            I ordered one kurta set and payment also done. But the order status not showing its been two weeks.. And the customer care ppl are not receiving call and not replaying for mail also.

            Very Irresponsible attitude
            AJIO customer support has been notified about the posted complaint.
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              Shruti Hugar
              Jul 13, 2021
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              Amount debited from my account but no order confirmation received... please refund the amount back...this is 3rd time I'm araising complaint...
              AJIO customer support has been notified about the posted complaint.
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                Koteshwari15
                Jul 13, 2021
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                I placed an order worth 2000/- money debited from account but oder has not placed or no order status and this is my 3rd complaint pls consider this ...
                AJIO customer support has been notified about the posted complaint.
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                  G
                  Girisha26
                  Jul 13, 2021
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                  I have bought few items in Ajio on july 1st 2021 and placed a return request immediately. It got cancelled without my knowledge and when I contacted customer care they asked me to raise again so I did it and they again cancelled. This happed 4 times and finally the return window closed and now they are not even replying for my mails. I can understand if they cant pick now but atleast they should keep the return window open till They can pick
                  AJIO customer support has been notified about the posted complaint.
                  Jul 13, 2021
                  Updated by Girisha26                   Purchase date is 1st June
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                    S
                    Soaumya Patne
                    Jul 13, 2021
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                    Address: B2/202, RamAnuj bldg, Ramdev park, Miraroad East

                    I had ordered t-shirt from Ajio on Sunday 4jul, the Ajio product status shows delivered on 10th jul. But I haven't received the product.

                    Order id- #FL[protected]
                    Tracking ID -[protected]
                    AJIO customer support has been notified about the posted complaint.
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                      K
                      Kakul99
                      Jul 13, 2021
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                      Order not delivered

                      Website: Ajio

                      I have placed an order from ajio on 1st of july which was supposed to be delivered by 12th of july . My order was out for delivery for three consecutive days but i haven't received any call from delivery agent . Now ajio customer care says order cannot be delivered you have to place a new order though the products are now out of stock how can i place a new order....
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                      Kakul99
                      Jul 13, 2021
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                      Website: Ajio

                      I palced an order from ajio on 1st of july and and my order was out for delivery for three consecutive days and i haven't received any call from delivery agent and i received a message which says ''as you were not available to receive the order can not be delivered'' now customer service says you have to place a new order though the products are now out of stock.
                      AJIO customer support has been notified about the posted complaint.
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                        Deepali Kunjeer
                        Jul 13, 2021
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                        I had ordered for a kurta which was delivered on 29th June 2021. As the size was not appropriate the item was requested to be returned. The item was picked up on 30th June 2021 at 10.54 am. The contact number of the pick up employee was [protected].

                        The order number is R[protected]AJI
                        The return order number is RT38784318

                        The refund has not been initiated despite several follow ups.

                        Please initiate the refund asap.

                        Thank you
                        AJIO customer support has been notified about the posted complaint.
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                          Riya4244
                          Jul 13, 2021
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                          I am not able to return the order and these people aren't calling me
                          AJIO customer support has been notified about the posted complaint.
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                            koyyana Swetha
                            Jul 13, 2021
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                            I did not receive the dress I ordered but the status is delivered ...solve the issue as fast as possible...this was the 2nd complaint I m raising.
                            I am attaching the screenshot that shows the status is delivered ...but I did not receive the dress. I had paid the amount while placing the order.
                            Send me the dress or else refund my money.
                            AJIO customer support has been notified about the posted complaint.
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                              koyyana Swetha
                              Jul 13, 2021
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                              I have ordered one kurta set on 4th of this month..but I did not receive the dress ...but the status is showing delivered on 11th July.
                              Please contact the delivery boy for whom my order was assigned and please send the dress I ordered. I paid the amount while placing the order.
                              Send the dress or else refund my money.
                              I m attaching the screenshot where it was showing delivered but I did not receive the dress. Please resolve the issue as fast as possible.
                              AJIO customer support has been notified about the posted complaint.
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                                Vijay2718
                                Jul 13, 2021
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                                Address: 15-11-98,raghavanagar 2nd line,guntur,522010

                                I've been ordered on ajio 3products and paid the money also and the expected date of delivery is 10th, 12th, 14th July that you have provided...but it was showing that the order has delivered on 5th July there is no one came here and delivered my order my money also lost...how can you submit like my orders has been delivered...I should have to raise a complaint against this and solve my query
                                AJIO customer support has been notified about the posted complaint.
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                                  Palak Singhvi
                                  Jul 13, 2021
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                                  Hello. It has been a month since my order from Ajio has been picked up with all original tags but there is no refund from their end. There is no response on the customer service number or email is provided. I try to call them everyday but there is no response.
                                  AJIO customer support has been notified about the posted complaint.
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                                    Neha165213
                                    Jul 13, 2021
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                                    Address: Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068, Karnataka, India

                                    I have requested a return approx 6 days earlier but my product is not picked up, Parcel pickup man said 1 product is returnable but one product brand is changed so I don't received the product both bcoz ur return I'd is same but I don't understand how the t-shirt brand is changed it's not my fault, nd packaging was also bad nd he told me ur q-r code nd etc is right but I can't return ur product
                                    AJIO customer support has been notified about the posted complaint.
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                                    I received wrong parcel from sofiewings.com which was shipped by India a vtar I want to return the product and pls refund my money
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                                    Subhashiva's reply, Jul 20, 2021
                                    Please refund my money
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                                      ashu9819
                                      Jul 12, 2021
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                                      Address: sonipat

                                      M not getting my refund from.ajio app
                                      as i cancelled my order...
                                      before 25days ago
                                      daily they told.me..wid in next 2 working days we ll do this for uh
                                      AJIO customer support has been notified about the posted complaint.
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