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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 127

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V
VANITHA SATHEESH
Jul 10, 2021
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On 9th July 2021 eve 6.45pm around .. I have ordered the items... My money has been deducted from "Google pay"... But orders not yet confirmed... And I have email them in "[protected]@ajio.com" still no response... Reply me wats going on? Reply me soon ajio...
+1 photos
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Till... I doesn't received my money 😔.
Date: 9/7/2021
Time: 6.45pm
Mode of payment: Google pay
Amount: 3886.54
I want quick action ajio and refund my money soon...
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    Poorvi Kachhwal
    Jul 10, 2021
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    I retuned a product to ajio on 30 th june and till date I didn't got my refund back . I have tried all the ways to reach out to team ajio either it is through email or call or complaint raised in app. But didn't got any response.
    AJIO customer support has been notified about the posted complaint.
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      chintan_sharma111
      Jul 9, 2021
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      The payment was successful but still there has been no confirmation of order. It has been 6 days still no action has been taken by your side. I request you resolve this matter as soon as possible and schedule a refund or else strict action will be taken from my side.
      AJIO customer support has been notified about the posted complaint.
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        A
        Aslamiya
        Jul 9, 2021
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        Address: CM MANZIL Mannur

        Money got debited from my account but the order has not placed
        AJIO customer support has been notified about the posted complaint.
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          S
          Suvaibathulaslamiya Shamsudheen
          Jul 9, 2021
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          Address: CM MANZIL Mannur

          My money got debited but the order is not placed
          AJIO customer support has been notified about the posted complaint.
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            C
            Chandana_S_505
            Jul 9, 2021
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            Address: DC Quarters, Sira Gate

            I order 8 items simultaneously but I receive 1 item at a time and pay the bill for that only. now I receive 6 items out of 7 but pay full for items and in-app shows delivered but I didn't recieve
            AJIO customer support has been notified about the posted complaint.
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              H
              himanshi3170
              Jul 9, 2021
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              I haven’t received the refund for my Order ID: FL[protected] till now. This is very disappointing. On website it is showing that the refund is initiated. This is not done. Refund hasn’t been transferred to my bank account till now. They provided me reference number to check with the bank branch. But now I came to know there is no procedure of checking the refund status through reference number. Bank is just denying the reference number.
              Even their ajio customer service is also not even responding to my mails. Since last few months I am mailing them for refund but they are just saying that refund has been initiated.
              Date of the incident is 31 march, 2021
              I want refund of the order asap.
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              I hope I get my refund as soon as possible. Its been 4 months since I am asking for a refund.
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                V
                Vasundhra Bhardwaj
                Jul 9, 2021
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                I received my order without price tags and not when I returned the product, the pick up agent refused to take it back.
                Order incident date: 9th July 2021
                Worst customer care support.
                AJIO customer support has been notified about the posted complaint.
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                  S
                  Soni Shivangi
                  Jul 9, 2021
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                  Address: 58,gajannad mogri

                  My payment is done but my order is not on display
                  AJIO customer support has been notified about the posted complaint.
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                    S
                    Satyadevik
                    Jul 9, 2021
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                    I have place an order on 19th June 2021. I've paid 1869 by UPI. I cancelled one of the product and its cost is 376. Till now I didn't get refund. Fix this problem ASAP.
                    AJIO customer support has been notified about the posted complaint.
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                      S
                      Satyadevik
                      Jul 9, 2021
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                      I've ordered products .it's prepaid payment. I ve cancelled one of the product . But I didn't get refund for that product till now. Please solve this ASAP.
                      AJIO customer support has been notified about the posted complaint.
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                        J
                        Jayaseelan Rathinaswamy S
                        Jul 9, 2021
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                        This is a useless call center.. Don't expect that this people will resolve your issues
                        AJIO customer support has been notified about the posted complaint.
                        Jul 09, 2021
                        Updated by Jayaseelan Rathinaswamy S                         Don't ever think this people will resolve your issues
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                          R
                          Riddhi Pethad
                          Jul 9, 2021
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                          I ordered something from ajio on 5th july. My money got deducted but the order didn't get placed. And I didn't get refund yet. Need my refund asap.
                          AJIO customer support has been notified about the posted complaint.
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                            P
                            priyabisht
                            Jul 9, 2021
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                            Resolved

                            Website: Ajio.com

                            I ordered a tshirt from Ajio.com and was not satisfied with the product so I requested for return and the product was picked up on 30th June, 2021 but after more than 1 week it's still showing "out for pick up" in the ajio app.
                            +2 photos
                            Jul 9, 2021
                            Complaint marked as Resolved 
                            Got the refund. It came a little late but got it today.
                            AJIO customer support has been notified about the posted complaint.
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                            I ordered for a kurti and was not satisfied I returned it on 22nd June 2021 and applied for a refund .. refund was initiated on 29th June 2022 but I still don't receive the refund till 16 July 2021..Please do the refund..

                            Return was picked up a week ago but refund still no initiated - Comment #3861501 - Image #0
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                            Ordered a night suit, was no satisfied with the product and returned, the package was picked up on 30th June and refund is not yet initiated. Please do the need full

                            Return was picked up a week ago but refund still no initiated - Comment #3862149 - Image #0
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                            I ordered for lehenga which delivered on 24 may 2021 but it was not satisfactory enough so I initiated return and they took it back within 2 days I.e 29 may 2021 but refund is still not credited even after 2 months. Clashing them for month and their customers care centre are worst of all e - retailer .
                            I feel cheated and will not ever use this platform for future ever.
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                            I requested for return the products. It's still under process from ajio.Its almost an 15 days overed.

                            Return was picked up a week ago but refund still no initiated - Comment #3865039 - Image #0
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                            I ordered one pant and Tshirt from ajio. Im not satisfied with those products and I want to return my products.I requested for return before 15 days .It's still under process.

                            Return was picked up a week ago but refund still no initiated - Comment #3865040 - Image #0
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                              N
                              Nandini Jayakumar
                              Jul 9, 2021
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                              I made transcation on july 1st 2021 using gpay transaction was succesful but order failed .the amount got debited from my account.I have attached the proof of the Transaction.i tried to contact them but no response.i mailed them no reply mail
                              +1 photos
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                              i need them to refund the amount of rs 1175 as soon as possible
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                                A
                                Apoorva Vijay
                                Jul 9, 2021
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                                I ordered an item on Ajio worth Rs 1040.17, the order is not showing on the app nor have they sent a confirmation sms or email.
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Sulagna Dutta
                                  Jul 9, 2021
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                                  Ajio debited Rs. 2101.31 from my account but order is not placed. Do something asap.
                                  AJIO customer support has been notified about the posted complaint.
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                                    N
                                    Nikeniku
                                    Jul 9, 2021
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                                    Money was deducted order not placed, order not showed, ordered confirmation not message, refund my money in paytm payment bank account, I order my I'd pay through paytm upi id another account, money deducted, order not placed, resolve immediately, this is again problem recently double time
                                    AJIO customer support has been notified about the posted complaint.
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                                      Nikeniku
                                      Jul 8, 2021
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                                      Money was deducted order not placed, order not showed, ordered confirmation not message, refund my money in paytm payment bank account, I order my I'd pay through paytm upi id another account, money deducted, order not placed, resolve immediately
                                      +2 photos
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                                        A
                                        Atithi Kumari
                                        Jul 8, 2021
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                                        I was trying to place an order and money was deducted but i didnt receive an order id or order confirmation. I want to get my money back
                                        AJIO customer support has been notified about the posted complaint.
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