Submit a Complaint
Claimed

AJIO Complaints & Reviews

www.ajio.com
1
Updated: Dec 13, 2025
Complaints 4157
Resolved
292
Unresolved
3865
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
AJIO

AJIO reviews & complaints page 127

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Safiya nasreen
from Noida, Uttar Pradesh
Jul 11, 2021
Report
Copy

My product was picked up last 4 days but still my refund money not credited to my account my return id #RT39481909 please refund my amount
AJIO customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ansh.12
    Jul 11, 2021
    Report
    Copy

    Sir mera naam Ansh h maine ek Ajio se shoes order kiya tha red tape ka black colour ka 15 Jun ko but mujhe pair missing mila maine iske regarding complaint bhi ki lekin koi bhi resolution nhi mila sirf ek new date dete h y log or jb date nikal jati h to fir mail per koi revert nahi krte h mai bhut pareshan hu 30 days complete hone ko h pls meri help kariye

    Order ID FL[protected]
    AJIO customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      drpooja901
      Jul 11, 2021
      Report
      Copy

      Hello
      I have placed an order with AJIO on 1st July and money got debited from my account but I didn’t get any order Id
      I am communicating with ajio through mail since 1st July but neither am getting any disposal nor refund
      I am just getting an automated reply that you will revert back in 48 hrs which is not happening
      Such pathetic customer care service
      AJIO customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Meena DM
        Jul 10, 2021
        Report
        Copy

        Money got deducted from my account but order is nt reflecting in my orders section.
        Please check and do add money to my account asap.
        AJIO customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nandini Jayakumar
          Jul 10, 2021
          Resolved
          Report
          Copy
          Resolved

          Website: www.ajio.com

          I have made a payemnt using gpay transaction was successful but order was not place i want ajio to refund the amount of rs1175 soon
          Jul 19, 2021
          Complaint marked as Resolved 
          they have credites the money back
          AJIO customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Madhuri pedavalli
            Jul 10, 2021
            Report
            Copy

            My money debited from my account but order not confirmed please resolve my issue as early as possible
            AJIO customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arti bhalerao
              Jul 10, 2021
              Report
              Copy

              Address: Baner pune

              On 1 july 2021 order amount is debited from my account but I didn't get any notifications regarding my order
              AJIO customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Angel Smraj
                Jul 10, 2021
                Report
                Copy

                Address: 42, Rathinam St, Anandha nagar, Kadirkamam, Puducherry-9
                Website: Ajio.com

                Nearly Rs. 2902.45 was debited by gpay. But my oder wasn't confirmed. So payment done for nothing at all. No response in their customer service.
                AJIO customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Lakshmi Vallala
                  Jul 10, 2021
                  Report
                  Copy

                  There were 2 items I was expecting a refund for worth 399 rupees for order number #FL[protected] and #FL[protected] on the 5th of July. I have still not received my refund.

                  I was told to file a charge dispute form regarding the same.
                  AJIO customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Angel Smraj
                    Jul 10, 2021
                    Report
                    Copy

                    Address: 42, Rathinam St, Anandha nagar, Kadirkamam, Puducherry-9

                    My gpay amount Rs 2902.45 has been debited to Ajio . But no order was confirmed, cause 1 item was out of stock. I need my money back . I've reordered cause my items were going out of stock through cod 2nd time. First amount needed to be settled. Many complaint about the app. But I believe I'll get proper response.
                    Thank you
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      Ishika Verma Soni
                      Jul 10, 2021
                      Report
                      Copy

                      Address: Ajio
                      Website: Ajio.com

                      I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 4th June 2021. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time ur refund will be initiated in 72 hours. Their team didnt called me and I tried so many times to call them What the hell? I havn't got the money back in my bank account.
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rishi koushik
                        Jul 10, 2021
                        Report
                        Copy

                        I placed an order three days ago and still there was no order confirmation or return and there was no clear costumer care .
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          K$&
                          Jul 10, 2021
                          Report
                          Copy

                          Money deducted but order is not confirmed
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            K$&
                            Jul 10, 2021
                            Report
                            Copy

                            My money is deducted but order is not confirmed. What to do now?
                            AJIO customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ritutyagi24
                              Jul 10, 2021
                              Report
                              Copy

                              I have received a poor quality product from them and even size was an issue. Raised a return request. The field executive refused to take it up because he couldn’t scan the code. So he said please call customer service a place another request without A/E number. Pick up will happen. Its been more than two weeks now. No response to my mails. Customer service couldn’t connected. Waited on long hold for hours.
                              +1 videos
                              AJIO customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Safiya nasreen
                                from Noida, Uttar Pradesh
                                Jul 10, 2021
                                Report
                                Copy

                                My product was picked up by last 3 days but still my refund money not credited to my bank account
                                AJIO customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  VANITHA SATHEESH
                                  Jul 10, 2021
                                  Report
                                  Copy

                                  On 9th July 2021 eve 6.45pm around .. I have ordered the items... My money has been deducted from "Google pay"... But orders not yet confirmed... And I have email them in "[protected]@ajio.com" still no response... Reply me wats going on? Reply me soon ajio...
                                  AJIO customer support has been notified about the posted complaint.
                                  View replies
                                  Till... I doesn't received my money 😔.
                                  Date: 9/7/2021
                                  Time: 6.45pm
                                  Mode of payment: Google pay
                                  Amount: 3886.54
                                  I want quick action ajio and refund my money soon...
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Poorvi Kachhwal
                                    Jul 10, 2021
                                    Report
                                    Copy

                                    I retuned a product to ajio on 30 th june and till date I didn't got my refund back . I have tried all the ways to reach out to team ajio either it is through email or call or complaint raised in app. But didn't got any response.
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      chintan_sharma111
                                      Jul 9, 2021
                                      Report
                                      Copy

                                      The payment was successful but still there has been no confirmation of order. It has been 6 days still no action has been taken by your side. I request you resolve this matter as soon as possible and schedule a refund or else strict action will be taken from my side.
                                      AJIO customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aslamiya
                                        Jul 9, 2021
                                        Report
                                        Copy

                                        Address: CM MANZIL Mannur

                                        Money got debited from my account but the order has not placed
                                        AJIO customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          abof.com / Aditya Birla Online Fashion
                                          1.8
                                          (44)
                                          BuyKartShop.com
                                          1
                                          (59)
                                          Maf Clothing
                                          1
                                          (2)