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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
Unresolved
3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 127

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D
Deep89
Jul 11, 2021
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I have requested a return three days earlier but my product is not picked up they don't call nor they come to address i have provided. Worst service
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    S
    Safiya nasreen
    from Noida, Uttar Pradesh
    Jul 11, 2021
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    My product was picked up last 4 days but still my refund money not credited to my account my return id #RT39481909 please refund my amount
    AJIO customer support has been notified about the posted complaint.
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      A
      Ansh.12
      Jul 11, 2021
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      Sir mera naam Ansh h maine ek Ajio se shoes order kiya tha red tape ka black colour ka 15 Jun ko but mujhe pair missing mila maine iske regarding complaint bhi ki lekin koi bhi resolution nhi mila sirf ek new date dete h y log or jb date nikal jati h to fir mail per koi revert nahi krte h mai bhut pareshan hu 30 days complete hone ko h pls meri help kariye

      Order ID FL[protected]
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        D
        drpooja901
        Jul 11, 2021
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        Hello
        I have placed an order with AJIO on 1st July and money got debited from my account but I didn’t get any order Id
        I am communicating with ajio through mail since 1st July but neither am getting any disposal nor refund
        I am just getting an automated reply that you will revert back in 48 hrs which is not happening
        Such pathetic customer care service
        AJIO customer support has been notified about the posted complaint.
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          M
          Meena DM
          Jul 10, 2021
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          Money got deducted from my account but order is nt reflecting in my orders section.
          Please check and do add money to my account asap.
          AJIO customer support has been notified about the posted complaint.
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            N
            Nandini Jayakumar
            Jul 10, 2021
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            Resolved

            Website: www.ajio.com

            I have made a payemnt using gpay transaction was successful but order was not place i want ajio to refund the amount of rs1175 soon
            Jul 19, 2021
            Complaint marked as Resolved 
            they have credites the money back
            AJIO customer support has been notified about the posted complaint.
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              M
              Madhuri pedavalli
              Jul 10, 2021
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              My money debited from my account but order not confirmed please resolve my issue as early as possible
              AJIO customer support has been notified about the posted complaint.
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                A
                Arti bhalerao
                Jul 10, 2021
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                Address: Baner pune

                On 1 july 2021 order amount is debited from my account but I didn't get any notifications regarding my order
                AJIO customer support has been notified about the posted complaint.
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                  A
                  Angel Smraj
                  Jul 10, 2021
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                  Address: 42, Rathinam St, Anandha nagar, Kadirkamam, Puducherry-9
                  Website: Ajio.com

                  Nearly Rs. 2902.45 was debited by gpay. But my oder wasn't confirmed. So payment done for nothing at all. No response in their customer service.
                  AJIO customer support has been notified about the posted complaint.
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                    Lakshmi Vallala
                    Jul 10, 2021
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                    There were 2 items I was expecting a refund for worth 399 rupees for order number #FL[protected] and #FL[protected] on the 5th of July. I have still not received my refund.

                    I was told to file a charge dispute form regarding the same.
                    AJIO customer support has been notified about the posted complaint.
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                      A
                      Angel Smraj
                      Jul 10, 2021
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                      Address: 42, Rathinam St, Anandha nagar, Kadirkamam, Puducherry-9

                      My gpay amount Rs 2902.45 has been debited to Ajio . But no order was confirmed, cause 1 item was out of stock. I need my money back . I've reordered cause my items were going out of stock through cod 2nd time. First amount needed to be settled. Many complaint about the app. But I believe I'll get proper response.
                      Thank you
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                        I
                        Ishika Verma Soni
                        Jul 10, 2021
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                        Address: Ajio
                        Website: Ajio.com

                        I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 4th June 2021. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time ur refund will be initiated in 72 hours. Their team didnt called me and I tried so many times to call them What the hell? I havn't got the money back in my bank account.
                        AJIO customer support has been notified about the posted complaint.
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                          R
                          Rishi koushik
                          Jul 10, 2021
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                          I placed an order three days ago and still there was no order confirmation or return and there was no clear costumer care .
                          AJIO customer support has been notified about the posted complaint.
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                            K
                            K$&
                            Jul 10, 2021
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                            Money deducted but order is not confirmed
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                              K
                              K$&
                              Jul 10, 2021
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                              My money is deducted but order is not confirmed. What to do now?
                              AJIO customer support has been notified about the posted complaint.
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                                R
                                Ritutyagi24
                                Jul 10, 2021
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                                I have received a poor quality product from them and even size was an issue. Raised a return request. The field executive refused to take it up because he couldn’t scan the code. So he said please call customer service a place another request without A/E number. Pick up will happen. Its been more than two weeks now. No response to my mails. Customer service couldn’t connected. Waited on long hold for hours.
                                +1 videos
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                                  S
                                  Safiya nasreen
                                  from Noida, Uttar Pradesh
                                  Jul 10, 2021
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                                  My product was picked up by last 3 days but still my refund money not credited to my bank account
                                  AJIO customer support has been notified about the posted complaint.
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                                    V
                                    VANITHA SATHEESH
                                    Jul 10, 2021
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                                    On 9th July 2021 eve 6.45pm around .. I have ordered the items... My money has been deducted from "Google pay"... But orders not yet confirmed... And I have email them in "[protected]@ajio.com" still no response... Reply me wats going on? Reply me soon ajio...
                                    AJIO customer support has been notified about the posted complaint.
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                                    Till... I doesn't received my money 😔.
                                    Date: 9/7/2021
                                    Time: 6.45pm
                                    Mode of payment: Google pay
                                    Amount: 3886.54
                                    I want quick action ajio and refund my money soon...
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                                      P
                                      Poorvi Kachhwal
                                      Jul 10, 2021
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                                      I retuned a product to ajio on 30 th june and till date I didn't got my refund back . I have tried all the ways to reach out to team ajio either it is through email or call or complaint raised in app. But didn't got any response.
                                      AJIO customer support has been notified about the posted complaint.
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                                        C
                                        chintan_sharma111
                                        Jul 9, 2021
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                                        The payment was successful but still there has been no confirmation of order. It has been 6 days still no action has been taken by your side. I request you resolve this matter as soon as possible and schedule a refund or else strict action will be taken from my side.
                                        AJIO customer support has been notified about the posted complaint.
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