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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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292
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3849
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 126

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S
Sindhu BU
Jul 11, 2021
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I didn't get refund amount even after returning item.
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    S
    Sathwik Darapureddy
    Jul 11, 2021
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    Address: 2nd floor,no 5/12 RIL Building Richmond road,Bangaluru urban, Bangalore-580025

    Hi I've ordered puma socks of ankle length and they send me another type of socks and saying that the product is unreturnable
    +1 photos
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      S
      Safiya nasreen
      from Noida, Uttar Pradesh
      Jul 11, 2021
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      I am very disappointed ajio team why still you are not refund my money please refund my money dnt cheated without fail
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        D
        Deep89
        Jul 11, 2021
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        I have requested a return three days earlier but my product is not picked up they don't call nor they come to address i have provided. Worst service
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          S
          Safiya nasreen
          from Noida, Uttar Pradesh
          Jul 11, 2021
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          My product was picked up last 4 days but still my refund money not credited to my account my return id #RT39481909 please refund my amount
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            A
            Ansh.12
            Jul 11, 2021
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            Sir mera naam Ansh h maine ek Ajio se shoes order kiya tha red tape ka black colour ka 15 Jun ko but mujhe pair missing mila maine iske regarding complaint bhi ki lekin koi bhi resolution nhi mila sirf ek new date dete h y log or jb date nikal jati h to fir mail per koi revert nahi krte h mai bhut pareshan hu 30 days complete hone ko h pls meri help kariye

            Order ID FL[protected]
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              D
              drpooja901
              Jul 11, 2021
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              Hello
              I have placed an order with AJIO on 1st July and money got debited from my account but I didn’t get any order Id
              I am communicating with ajio through mail since 1st July but neither am getting any disposal nor refund
              I am just getting an automated reply that you will revert back in 48 hrs which is not happening
              Such pathetic customer care service
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                M
                Meena DM
                Jul 10, 2021
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                Money got deducted from my account but order is nt reflecting in my orders section.
                Please check and do add money to my account asap.
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                  N
                  Nandini Jayakumar
                  Jul 10, 2021
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                  Website: www.ajio.com

                  I have made a payemnt using gpay transaction was successful but order was not place i want ajio to refund the amount of rs1175 soon
                  Jul 19, 2021
                  Complaint marked as Resolved 
                  they have credites the money back
                  AJIO customer support has been notified about the posted complaint.
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                    M
                    Madhuri pedavalli
                    Jul 10, 2021
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                    My money debited from my account but order not confirmed please resolve my issue as early as possible
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                      A
                      Arti bhalerao
                      Jul 10, 2021
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                      Address: Baner pune

                      On 1 july 2021 order amount is debited from my account but I didn't get any notifications regarding my order
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                        A
                        Angel Smraj
                        Jul 10, 2021
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                        Address: 42, Rathinam St, Anandha nagar, Kadirkamam, Puducherry-9
                        Website: Ajio.com

                        Nearly Rs. 2902.45 was debited by gpay. But my oder wasn't confirmed. So payment done for nothing at all. No response in their customer service.
                        AJIO customer support has been notified about the posted complaint.
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                          Lakshmi Vallala
                          Jul 10, 2021
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                          There were 2 items I was expecting a refund for worth 399 rupees for order number #FL[protected] and #FL[protected] on the 5th of July. I have still not received my refund.

                          I was told to file a charge dispute form regarding the same.
                          AJIO customer support has been notified about the posted complaint.
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                            A
                            Angel Smraj
                            Jul 10, 2021
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                            Address: 42, Rathinam St, Anandha nagar, Kadirkamam, Puducherry-9

                            My gpay amount Rs 2902.45 has been debited to Ajio . But no order was confirmed, cause 1 item was out of stock. I need my money back . I've reordered cause my items were going out of stock through cod 2nd time. First amount needed to be settled. Many complaint about the app. But I believe I'll get proper response.
                            Thank you
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                              Ishika Verma Soni
                              Jul 10, 2021
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                              Address: Ajio
                              Website: Ajio.com

                              I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 4th June 2021. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time ur refund will be initiated in 72 hours. Their team didnt called me and I tried so many times to call them What the hell? I havn't got the money back in my bank account.
                              AJIO customer support has been notified about the posted complaint.
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                                R
                                Rishi koushik
                                Jul 10, 2021
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                                I placed an order three days ago and still there was no order confirmation or return and there was no clear costumer care .
                                AJIO customer support has been notified about the posted complaint.
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                                  K
                                  K$&
                                  Jul 10, 2021
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                                  Money deducted but order is not confirmed
                                  +1 photos
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                                    K
                                    K$&
                                    Jul 10, 2021
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                                    My money is deducted but order is not confirmed. What to do now?
                                    +1 photos
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                                      R
                                      Ritutyagi24
                                      Jul 10, 2021
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                                      I have received a poor quality product from them and even size was an issue. Raised a return request. The field executive refused to take it up because he couldn’t scan the code. So he said please call customer service a place another request without A/E number. Pick up will happen. Its been more than two weeks now. No response to my mails. Customer service couldn’t connected. Waited on long hold for hours.
                                      +1 videos
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                                        S
                                        Safiya nasreen
                                        from Noida, Uttar Pradesh
                                        Jul 10, 2021
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                                        My product was picked up by last 3 days but still my refund money not credited to my bank account
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