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www.ajio.com
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Updated: Dec 13, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 126

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K
Khan Afrin
Jul 12, 2021
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Address: Dankuni RRL, Dankuni Trends, south sub, haspally, ward no.30,NI, Hooghly, West Bengal,712311

How dare you sent me only one product and took money for two products, I really feel cheated by your whimsical and malice act. I ordered two jeans and received just one whereas ajio you took money for two products. Refund my hard earned money to the earliest else I willl be bound to take strict and stringent legal action against you. Refund my hard earned money.
I don't have this product to return as I haven't received it. There was only one pant which received as soon as I opened the package.
Refund my money ajio...
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    B
    Blueginger
    Jul 12, 2021
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    Address: Race course road,Raj west end

    I ordered from Ajio app and payed an amount of 1911.65 rupees via phone pay but the order is not confirmed yet. I ordered those thing on 12/07/2021. Please confirmed the order or payback the money I have payed.
    AJIO customer support has been notified about the posted complaint.
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      S
      santoshinipvkm
      Jul 12, 2021
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      Order id - EX[protected]
      I have requested for exhange the product for another size but the product which i got after exchange is wrong means not the one which i have ordered.So i have requested for return but the delivery person is not accepting product as it is wrong product.He is saying it is not same as shown in his mobile.Thats is why know i m returning as i have got wrong product .What to do now?
      AJIO customer support has been notified about the posted complaint.
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        R
        Ruchi Jha Bharadwaj
        Jul 12, 2021
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        I have ordered on 9th July from ajio app.
        I have 5 iteams in cart and I have placed ordered. After amount deduction confirmation there was no order history.
        I didn't receive order confirmation. I contacted my bank and they said deduction happened through ajio and I have wrote multiple emails and called the customer care they are just putting me on hold for 1 hour and not responding to email or call.
        I need refund asap.
        AJIO customer support has been notified about the posted complaint.
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          K
          koyyana Swetha
          Jul 12, 2021
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          Ordered one dress on 4th of this month. I did not receive the dress but the status is delivered. Contact the delivery boy for whom my dress was assigned and send me the dress ..
          I have mailed about this issue but there was no response.
          Send Me the dress or else refund my money
          AJIO customer support has been notified about the posted complaint.
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          When will u solve my issue ...
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            N
            Nayan Bawanthade
            from Delhi, Delhi
            Jul 12, 2021
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            I ordered 3 jeans but i got only 1 jeans which is also skinny fit... And 1 black shirt.. Which has no lables on it... I tried to contact you but your call centre service is closed.
            dont you even have single person to assist us ... I want to return the parcel... And i want my correct product delivered to me...
            This kind of service is unacceptable from your side... As a customer I m very unsatisfied. If you didn't work on the issue... Next time i will only order from myntra. As they dont give wrong parcels ...
            i have been mailing to the customer service from straight 4 days but no one is giving any response ...
            AJIO customer support has been notified about the posted complaint.
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              V
              venu vishwanath
              Jul 12, 2021
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              Order no FL[protected] till now not delivered but I got Message as delivered on 10 th July but upto now ie 12072021 not delivered
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                S
                santoshinipvkm
                Jul 12, 2021
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                I have requested for exhange the product for another size but the product which i got after exchange is wrong means not the one which i have ordered.So i have requested for return but the delivery person is not accepting product as it is wrong product.He is saying it is not same as shown in his mobile.Thats is why know i m returning as i have got wrong product .What to do now?
                order id- EX[protected]
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                  S
                  santoshinipvkm
                  Jul 12, 2021
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                  I have requested for exhange the product for another size but the product which i got after exchange is wrong means not the one which i have ordered.So i have requested for return but the delivery person is not accepting product as it is wrong product.He is saying it is not same as shown in his mobile.Thats is why know i m returning as i have got wrong product .What to do now?
                  AJIO customer support has been notified about the posted complaint.
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                    B
                    BNEW SUP
                    Jul 12, 2021
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                    I have made an order on[protected] which includes 5 items. I have paid 2854.59 rupees for the order.
                    However now the order got unsuccessful saying unforeseen logical constraints.
                    The delivery team didn't even contacted me once and now the item is back to their warehouse. They are asking me to re order. Its not possible as the price value increased also the sale ended.

                    I would like the order to be delivered as I have not received the refund yet.

                    Please sort this issue.
                    AJIO customer support has been notified about the posted complaint.
                    Jul 13, 2021
                    Updated by BNEW SUP                     If the delivery is not all possible.Please help in getting the refund
                    Jul 15, 2021
                    Updated by BNEW SUP                     I still haven't received the refund. Could you please check
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                      S
                      Simran patidar
                      Jul 12, 2021
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                      I bought 2 products on 2nd July 2021 1. V- neck straight kurta set of meeranshi brand
                      2.checked A-line kurta set with embroidery of RSTYLE
                      I want to return both products because i dont like the material and i requested for return the product but the pickup boy is saying that their is no bar code on tag of both brands, and i did mail also fir the v neck kurta set also but than also they are saying that product is wrong not matched the product
                      Soo please solve this problem asap
                      AJIO customer support has been notified about the posted complaint.
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                        P
                        Poulami31
                        Jul 12, 2021
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                        I ordered from Ajio app and payed an amount of 1147.99 rupees via google pay but the order is not confirmed yet. I ordered those thing on 12/07/2021. Please confirmed the order or payback the money I have payed.
                        AJIO customer support has been notified about the posted complaint.
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                          A
                          Arunima2126
                          Jul 12, 2021
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                          Address: Uma Vinod Kunj, Rajendra Nagar (east), Gorakhnath

                          A product which I ordered from @AJIOLife was delivered to me on 26th June, 2021 and I requested for its return on the same day itself. My order wasn't picked because of barcode mismatch and since then I've been trying to get in touch with @AJIOLife to get my issue resolved but I can seek absolutely no help from Ajio's end. I've been dropping mails almost everyday regarding order no- #FL[protected], it has been 10 days and absolutely no response from @AJIOLife Completely disappointed with @AJIOLife 's customer care service and their response.
                          AJIO customer support has been notified about the posted complaint.
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                          My return has been picked but there's no update related to my return and refund.
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                            268_RIYA RAJ
                            Jul 12, 2021
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                            Pants and dupatta were missing
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                              S
                              Shruti Hugar
                              Jul 12, 2021
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                              Amount got deducted from account but order confirmation haven't received yet.. please refund the amount
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                                S
                                Subalakshumi
                                Jul 11, 2021
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                                I received package with invoice for two. After opening i found only one product. It was my prepaid order. I shocked and don't know. What to do? My child disappointed she missed her birthday order green frock. The package looks very small..but billed as Quantity two..hereafter i ask Ajio to delivered each item seperately
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Sindhu BU
                                  Jul 11, 2021
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                                  I didn't get refund amount even after returning item.
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                                    S
                                    Sathwik Darapureddy
                                    Jul 11, 2021
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                                    Address: 2nd floor,no 5/12 RIL Building Richmond road,Bangaluru urban, Bangalore-580025

                                    Hi I've ordered puma socks of ankle length and they send me another type of socks and saying that the product is unreturnable
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                                      S
                                      Safiya nasreen
                                      from Noida, Uttar Pradesh
                                      Jul 11, 2021
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                                      I am very disappointed ajio team why still you are not refund my money please refund my money dnt cheated without fail
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                                        D
                                        Deep89
                                        Jul 11, 2021
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                                        I have requested a return three days earlier but my product is not picked up they don't call nor they come to address i have provided. Worst service
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