AJIO Complaints & Reviews

EX[protected] -exchange id
RT[protected]return id

please cancel my exchange request as i dont want to exchange but i want to return the product .so kindly assign the return for my order.I have mailed many times but there is no response from your side.

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Website: Ajio application

Registered mobile number with Ajio - [protected]
Registered email id - chauhan.[protected]@gmail.com
User name - BHARTI CHAUHAN
Money has been deducted from my bank account but Ajio account is not showing order confirmation. Cancel the order and refund my money. Reference no is - [protected]

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My debit card got deducted of Rs.6598.80 for a Rayban sunglass on 2nd July, but order not confirmed (nor is it reflected in my ajio account).
The customer care number takes forever to reach any agent. Emailed them but still no one has gotten back.
Very disappointed!

Jul 9, 2021

Complaint marked as Resolved

Order has been placed and is reflected in account now. Will wait for their expected delivery date.

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Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068

I am writing this complain because i am tired of emailing/calling ajio customer care team about my refund. My complain no. COM[protected] and my return id Ex[protected]. I also emailed to Grievance Officer Mr. Hemant Bhatkar but no action taken by them. I talked to supervisor Mr. Shaheen, he gave me his word that in 24 hour you received money in your account, i emailed him my bank details and trust on their words but after 3 days of that i haven't received my money. They also closed my complain without giving me any resolution as i attached a picture. There is no value of customers time for AJIO. Please provide me a solution for this.

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I returned a product on 25th of June and yet I haven't received my money . They showed me that it would be initiated by 8th of July after that I complained for the date then they made it 7th of July and now there is not a single response from their costumer care service .

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I have not received the refund for GAS Caddie Slim Fit Cargo Shorts from my
Order# FL[protected].

Even though the return product was picked up on 30th June, 2021, you have not
given my refund!

Please have a look at the attached receipt from your pick up partner: Shadow
Fox.

This is my second email to you for this refund!

Please put the amount in my ajio wallet immediately.

Vikas Raikhy
Mobile number: [protected]

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Address: Savarkar Nagar, nalgonda 508001

Yesterday night I ordered 4 items in ajio .in prepaid mode money was debited but order is shown in ajio

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While making payment for my order, the amount of Rs.917 got debited from my account however the order didn't get placed...

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R

Rachna___

Jul 7, 2021

Amount was 1087.20 rupees

Kindly do needful

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Hello I placed an order 1/7/21 the payment has been done and deducted from my bank account but still I didn’t receive any confirmation message regarding my order nor it is appearing in “orders” section in the app

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Address: 1501, b wing, Zenith tower, p.k road, mulund west,mumbai

My money ₹1892 has been deducted from my account but the order has not been placed or confirmed...

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My amount deducted.
But order not placed.

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Hi,
I would like to complain regarding my debited amount of 1936.43 paid through Google pay on 3rd of july.
As the order wasn't confirmed by Ajio.
But payment remained to be successful
It's been more than 48hrs there are no signs of refund by AJIO

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Address: 584K/51 JAIL ROAD BANGALA BAZAR LUCKNOW, 584k/51 jail road bangla bazar lucknow

I have cancel some order in ajio and refund of those products i have not recieve yet. Kindly look in this and refund my payment as soon as possible.

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Jul 09, 2021

Updated by Kaif0786 Till now no one had respond

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Hey, my amount was deducted twice. I have got the refund for one only. so please look into this and refund other amount also. email was kamalpreet.[protected]@ril.com

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Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068

Website: www.ajio.com

I got my order delivered on 30 june, as I did not like the product I requested for return. On 1st july my order got picked up by the delivery agent. Still the status on the app is showing its out for pickup and I haven't received my refund yet.

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Amount of Rs-3045/- got debited from my account on 03/07/2021 for order which was not confirmed and also that order is not showing in my account I have already email you regarding this but I have not received any further information regarding this

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N

nabava

Jul 6, 2021

Did your problem solve?

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Yash raut t's [Complaint's author] reply, Jul 7, 2021

No my problem has not solved yet no one is responding my mail

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The ordered amount was deducted from my a/c but the order was not placed .

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Address: 2nd cross Seshadri Road Marappa Garden, Benson Town Post Bangalore 560046

I had placed an order on 2nd of July for 8 items worth Rs.1031. The amount got deducted from my account but neither the order status nor the confirmation message was received. And nothing is being shown on the orders list. I wrote an email the same day and it's 6th today I have got no reply from them what so ever. Either refund the amount I paid or update the order status. It's not about the money it's about the service it's not the first time I'm experiencing something like this from Jio. Resolve this issue As Soon As Possible, and honestly I hate your customer service.
Thank you.

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Jul 10, 2021

Updated by VishwasReddy918 All of my orders were cancelled and I'll update you when I get my refund

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M

Meena DM

Jul 10, 2021

Same happened with me... Money got deducted from my account but order is nt reflecting in my orders section. Order nt placed.

Please resolve this issue and add money to my account.

Amount debited from account but order not placed - Comment #3858197 - Image #0

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Address: Flat no 107, 1st floor,gupta elegance, Bhagya nagar 4th line,ongole

I raised return request but delivery person didn't accept my return because it do not have tags but I received it without any tags
So I mailed they didn't gave any response and I also called to customer care even there no response
I think ajio have really worst and bad customer service...

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I have placed a order yesterday but have to cancle that but now they r not refunding and on app there is not any message about my refund also they r not picking my phone order id is FLO[protected] plz help in this

AJIO Complaints & Reviews

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AJIO reviews & complaints page 129

Return the product issue

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Money deducted from bank account but order not placed

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Amount debited but order not confirmed/reflected.

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Refund issue

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They haven't refunded my money

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Refund not received

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Payment is done but not shown in orders

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Payment Done , didn't receive confirmation

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Payment fraud

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Money transacted but order not placed

Amount refund

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Amount debited order not confirmed

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Refund

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Money got deducted twice but order wasn't placed

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Refund not issued

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Amount debited

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I am complaining about the dress and a bag that I ordered from ajio

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Amount debited from account but order not placed

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Item received without tag and now I cannot able to return it

Not refunding after cancelation

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