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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
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292
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3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 131

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M
Mamata596
Jul 6, 2021
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I ordered some t shirt from ajio and pay from ajio wallet and paytm wallet . After order placed i cheak that i order wrong size t shirt so after 1 hour i cancel my order..after that still now my refund not provided by the company. My order id is FL[protected]
AJIO customer support has been notified about the posted complaint.
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    Vajigi
    Jul 6, 2021
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    Its been two days since money deducted from my gpay account but order hast been placed neither i get any refund please reslove my issue
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      V
      Vamsikotcherla
      Jul 6, 2021
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      My problem was solved 💪😄👌
      Further details contact me on Instagram vamai_kotcherla
      AJIO customer support has been notified about the posted complaint.
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        S
        satabdi paul
        Jul 6, 2021
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        Resolved

        Address: B/602 Shree drushti sainath Nagar, kasarvadavali Thane West

        While making payment for my order, the amount of Rs.917 got debited from my account however the order didn't get placed...
        Jul 6, 2021
        Complaint marked as Resolved 
        After placing the concern, they confirmed my order. It's written in their policy that "We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn't have been received by us yet. Give us a buzz and we'll sort it together." So it's better to wait for some time
        AJIO customer support has been notified about the posted complaint.
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          S
          Sai Guptha
          Jul 6, 2021
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          Website: Ajio

          I have done payment through phonepay Rs.1141 in ajio my amount was debited but didn't receive the order confirmation
          AJIO customer support has been notified about the posted complaint.
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            S
            Sai Guptha
            Jul 6, 2021
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            I have done payment through paytm Rs.1141 my amount was debited but didn't receive the order confirmation
            AJIO customer support has been notified about the posted complaint.
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              K
              KarishmaGhumare
              Jul 5, 2021
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              My amount for order has been debited but order is not confirmed.
              The customer service number is not responding.
              Please help.
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                B
                Bharathdr18
                Jul 5, 2021
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                Address: AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India
                Website: Ajio.com

                Payment debited... But there is no sign of order in the app and there is not even message from the company saying "order confirmed"...I tried to contact but there is no response from costomer care
                AJIO customer support has been notified about the posted complaint.
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                  R
                  Rukk@42
                  Jul 5, 2021
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                  Address: Bidar institute of medical sciences ug girls hostel
                  Website: Ajio

                  My money got debited but orders placed are not showing in the app
                  AJIO customer support has been notified about the posted complaint.
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                    H
                    Harish Kishor kumar
                    from Mumbai, Maharashtra
                    Jul 5, 2021
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                    I had refered my friends and didn't receive the points for it whereas both the other accounts received it. Also the other account when tried to use the points while paying for products, couldn't use it as it was not reflecting. After several attempts it showed up but when there was an issue in payment method, it disappeared during the following attempt. It happened twice with two accounts. After this the wallet also showed 0 Ajio points. Without using it how can this disappear? 275 and 265 are the respective points for the two accounts. So kindly resolve this to get the points back in account.
                    AJIO customer support has been notified about the posted complaint.
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                      V
                      Varme
                      Jul 5, 2021
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                      I had payment of 700 through phonepe order wasn't placed though payment was successful
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                        Kajalrajput35421
                        Jul 5, 2021
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                        While making payment of my order the amount 2140 has been deducted but order didn’t get placed and not get refund.. highly disappointed and there is no customer support also
                        AJIO customer support has been notified about the posted complaint.
                        Jul 05, 2021
                        Updated by Kajalrajput35421                         While making payment of my order the amount 2140 has been deducted but order didn’t get placed and not get refund.. highly disappointed and there is no customer support also
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                          M
                          Mun Paul
                          Jul 5, 2021
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                          Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

                          Payment of Rs. 2384.23 deducted through UPI and order is now booked. Unable to connect to customer care despite multiple attempts and even mails are not going through.
                          AJIO customer support has been notified about the posted complaint.
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                            Luminasree Balaji
                            Jul 5, 2021
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                            I hv ordered three pants but received only one but paid for three throughcash on delivery nd no order confirmation till knw
                            AJIO customer support has been notified about the posted complaint.
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                              S
                              Sha25
                              Jul 5, 2021
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                              While making payment for my order, the amount of Rs.1559.21 got debited from my account however the order didn't get placed. Please place the order or reverse my amount immediately.
                              Refer the attachment.
                              AJIO customer support has been notified about the posted complaint.
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                                M
                                Maneshma
                                Jul 5, 2021
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                                On 5th July Ive order 2 products amount has been made from gpay but order is not confirmed
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Sheersh09
                                  Jul 5, 2021
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                                  Address: 45, chanakaya puri sec14, indira nagar near power house

                                  The amount has been paid but the order hasn't been confirmed. Highly disappointing that ajio doesn't even have a good customer care which can resolve this.
                                  AJIO customer support has been notified about the posted complaint.
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                                    S
                                    Shubham jogdand
                                    Jul 5, 2021
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                                    I ordered from ajio app and I done payment from my phonepe upi id, Money is deducted from my upi account but my order is not placed. I already registered complaint 2 days ago but still they didn't responded to me.
                                    AJIO customer support has been notified about the posted complaint.
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                                      S
                                      Shubham jogdand
                                      Jul 5, 2021
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                                      Today I ordered from ajio app and I done payment from my phonepe upi id, Money is deducted from my upi account but my order is not placed. I already registered complaint 2 days ago but still they didn't responded to me.
                                      AJIO customer support has been notified about the posted complaint.
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                                        T
                                        Tushar sawant 1996
                                        Jul 5, 2021
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                                        I had placed order on 2nd July 2021, the amount got debited but there is no order showing in the app, and no confirmation of any kind is been provided.
                                        AJIO customer support has been notified about the posted complaint.
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