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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 131

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Shubham jogdand
Jul 5, 2021
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I ordered from ajio app and I done payment from my phonepe upi id, Money is deducted from my upi account but my order is not placed. I already registered complaint 2 days ago but still they didn't responded to me.
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    Shubham jogdand
    Jul 5, 2021
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    Today I ordered from ajio app and I done payment from my phonepe upi id, Money is deducted from my upi account but my order is not placed. I already registered complaint 2 days ago but still they didn't responded to me.
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      Tushar sawant 1996
      Jul 5, 2021
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      I had placed order on 2nd July 2021, the amount got debited but there is no order showing in the app, and no confirmation of any kind is been provided.
      AJIO customer support has been notified about the posted complaint.
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        Tamphasana_athokpam
        Jul 5, 2021
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        Ordered for an amount of 2500 and didn't get any confirmation of the orders ease resolve it ASAP!!! Either send me the confirmation or return my money
        AJIO customer support has been notified about the posted complaint.
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          Shravya Reddy Narahari
          Jul 5, 2021
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          I have done payment of 2034.35 on jul 2nd 2021.
          But i havent received any order confirmation yet. And i dont see any order details also. Please refund my money or else confirm the order
          AJIO customer support has been notified about the posted complaint.
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            Sharanya Rebbana
            Jul 5, 2021
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            Resolved

            I placed an order in Ajio on 05/07/2021 and paid an amount of 1374 through credit card. My money got deducted but order is not confirmed. I can still those items in BAG. Tried reaching customer care through call but it's not connecting. They are not responding to mails.

            I need my money to be refunded or my order should be confirmed
            Jul 5, 2021
            Complaint marked as Resolved 
            My order confirmed
            AJIO customer support has been notified about the posted complaint.
            Hello
            I placed an order worth 2.705.96 via google pay
            But I haven’t received any order confirmation or order ID

            Either go ahead with the order or please initiate the refund back to my account

            Below are the Screenshots showing the given transaction

            Money deducted but order not confirmed - Comment #3855928 - Image #0
            Money deducted but order not confirmed - Comment #3855928 - Image #1
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              Thrupthi MB
              Jul 5, 2021
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              I had the deduction of amount for the order but i dont see any order in the confirmed list for the same. Deduction of amount reference number[protected]. Mobile number of the account : [protected]

              Please confirm the order or do the necessary re-fund. Thanks
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                Praveen Sai.D
                Jul 5, 2021
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                Address: Challur, 508105

                I ordered A shirt form Ajio, But the size is too short, So I want to return it, but it is not working, , this is the big fraud App, , Myntra is soo better
                AJIO customer support has been notified about the posted complaint.
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                  J
                  Janice Reema
                  Jul 5, 2021
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                  Address: Karwar

                  I ordered three items from ajio today. Money has gotten deducted through Google pay but the orders haven't been placed. Kindly look into the matter.
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                    BNEW SUP
                    Jul 5, 2021
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                    Resolved

                    I have placed an order in Ajio which was failed and the amount debited from my account. I had to pay again to re order.
                    I have emailed to the customer care. However still I haven't received the refund.

                    Payment date -1st July
                    Payment mode - Debit card
                    Payment amount -2854.60
                    Jul 5, 2021
                    Complaint marked as Resolved 
                    Amount credited
                    AJIO customer support has been notified about the posted complaint.
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                      D
                      Dawa Lamu Sherpa
                      Jul 5, 2021
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                      I placed an order yesterday, the amount got debited but I didn't receive any confirmation.
                      There is no order history as well.
                      Please refund the money or send the items I had ordered
                      AJIO customer support has been notified about the posted complaint.
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                        Gurvenus
                        Jul 5, 2021
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                        My amount was deducted twice from my account and order wasn't placed. It was an only shirt. Please check and refund the amount. email used is kamalpreet.[protected]@ril.com
                        AJIO customer support has been notified about the posted complaint.
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                          Himsikhar Khataniar
                          Jul 5, 2021
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                          A total amount of 1074 got debited while no orders r shown in my orders page.
                          A display of failed transaction came, which is not visible now.
                          Either confirm the order or return my money.
                          Thanks
                          AJIO customer support has been notified about the posted complaint.
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                            Vicky Deswal
                            Jul 4, 2021
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                            Payment successful but not accepted in ajio app

                            I have been trying to purchase my first ever purchase on ajio app .. But product has gone out of Stock at the same time .my UPI app (google pay ) is showing successful transaction and saying the ajio merchant have received the money.
                            My transaction I'd[protected] to [protected]@paytm merchant.

                            Plz help me out and refund my money...
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                            NEENA MURALEEDHARAN
                            Jul 4, 2021
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                            I placed an order for 2 items (apair of herls and a kurta)on 2/07/2021.My money got debited but I didn't receive any confirmation about my order till date and it is showing as no order placed in ajio app.Either refund my amount(Rs.1105) or send me the confirmation details. Please resolve asap!
                            Thank you.
                            AJIO customer support has been notified about the posted complaint.
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                              Tulasi sree
                              Jul 4, 2021
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                              I placed an order payed via phonepe . Money has been deducted but there are no details about order confirmation in my Ajio profile .
                              AJIO customer support has been notified about the posted complaint.
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                                sadhana kushwaha
                                Jul 4, 2021
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                                I partially canceled the order, but amount is not refunded and i am not able to see refund status.
                                I ordered from ajio but amount is transfer to reliance retail limited.
                                My order id is Fl[protected]
                                Transection id is - T2107031122030721881642
                                Please initiate refund
                                AJIO customer support has been notified about the posted complaint.
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                                  Nehal Baid
                                  Jul 4, 2021
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                                  Website: Ajio.com

                                  I ordered a top from ajio and asked for refund as the quality was bad, the return person came but he said the EAN number on the tag of the top did not match the order, it was their fault of incorrect tagging. I want my refund and I did not want this top
                                  AJIO customer support has been notified about the posted complaint.
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                                    shri01
                                    Jul 4, 2021
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                                    Resolved

                                    I have placed an order worth Rs. 1066 on[protected] on AJIO APP and the amount debited from my bank account, but the order is not confirmed nor shown in "MY ORDERS". I have been trying to reach out to AJIO customer care several times but nothing worked. Please solve this issue or refund the money back.

                                    Thanks
                                    Jul 8, 2021
                                    Complaint marked as Resolved 
                                    AJIO customer support has been notified about the posted complaint.
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                                      Sushmitha HS
                                      Jul 4, 2021
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                                      Hello I placed on 2/07/21 the payment has been done and deducted from my bank account but still I didn’t receive any confirmation message regarding my order nor it is appearing in “orders” section in the app. They are not responding to any calls and emails.
                                      Transaction ID :T2107021740510114608141
                                      AJIO customer support has been notified about the posted complaint.
                                      Hi,
                                      I see the complaints of customers who placed the order same date as mine, getting resolved. Pls let me know if any other info required from my side to resolve this asap...as its mentioned I'll wait for few more days, but I need refund!
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