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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
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3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 135

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M
Meghana j 421
Jul 3, 2021
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Address: Bangalore

On july 21st i ordered dresses and paid 2096 rs and money got debuted from my account but its not showing in my orders and i haven't received any confirmation mail .Provide me my order status and hope so i get them asap
AJIO customer support has been notified about the posted complaint.
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    IshaShinde
    Jul 3, 2021
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    Website: Ajio

    Yesterday placed an order on Ajio app and paid instantly from Google Pay, money is debited from account. However nor the app neither the website is showing the order that I placed. It’s showing no orders in the past 6 months. What is the solution to this?
    AJIO customer support has been notified about the posted complaint.
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    Further, received no email or message regarding order placed. Will like to cancel the order and want full refund
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      J
      janhavi gaikwad
      Jul 3, 2021
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      I placed an order amounting to Rs 1, 554. The order consisted of 5 items and I paid the order via Googlepay. Once, the money was debited from my account I received a message from my bank. But when I checked on AJIO for my orders. There is no order placed in my account. “My orders” is completely blank. Whereas, my money has been deducted from my bank account.
      Please look into the matter. Kindly refund my entire payment.

      Thank you.
      AJIO customer support has been notified about the posted complaint.
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      Further, received no email or message regarding order placed. Will like to cancel the order and want full refund
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        K
        Krishnendhu sunilkumar
        Jul 3, 2021
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        Address: KRISHNENDHU P SUNILKUMAR, PANANGATTU HOUSE, KODUNGALLUR, METHALA

        Yesterday I made some order. The money was deducted from my account. But I haven't received any confirmation mail. And the order is not shown in the app. Kindly check and let me know.
        AJIO customer support has been notified about the posted complaint.
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          sabiya smd
          Jul 3, 2021
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          I have placed the order of dresses but amount 3355 rupees debited from the bank account then it was not placed the order and also not showing in the order list... What is the reason?... When I will receive the amount back?...
          AJIO customer support has been notified about the posted complaint.
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            Priya Keshari
            Jul 3, 2021
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            Address: Ganesh ganj in frnt or sankirtan bhawan mirzapurr
            Website: Facebook

            I have placed the order and the money got debited from my account . but its not showing in ajio orders list in my account.
            Plz solved my problem
            AJIO customer support has been notified about the posted complaint.
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              7
              7654
              Jul 3, 2021
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              Website: Ajio

              I have ordered night pants today money got deducted through UPI but order has not placed
              AJIO customer support has been notified about the posted complaint.
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                N
                Nidhs Tiwari
                Jul 3, 2021
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                Resolved

                Address: 508, shree ram apartment, 100ft road, sector14, udaipur ,Rajasthan

                Yesterday I ordered Puma shoes and socks to my udaipur address, I paid money from my ajio wallet (1169₹) and 495₹ from my bank account.
                I have not received any order number and notification, even order is not showing in order list, and amount is deducted from my wallet and account.
                Either send me the details of my order or refund my money ASAP.

                Thank you
                Nidhi Tiwari
                Jul 3, 2021
                Complaint marked as Resolved 
                AJIO customer support has been notified about the posted complaint.
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                  K
                  Koteshwari15
                  Jul 3, 2021
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                  I placed an order and money also got debited from card but in oders list it is not showing that oder has placed . Why ?
                  AJIO customer support has been notified about the posted complaint.
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                    N
                    Nandini Dandugula
                    Jul 3, 2021
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                    I have placed the order and the money got debited from my account . but its not showing in ajio orders list in my account.
                    AJIO customer support has been notified about the posted complaint.
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                      P
                      Preethiprasad15
                      Jul 3, 2021
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                      Placed order on 2nd July 2021. Dint get confirmation msg nor any details on the orders page. But amount got deducted. Don't know what is the status or how to reach customer care. Disappointed
                      AJIO customer support has been notified about the posted complaint.
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                        Jasleen bhatia
                        Jul 3, 2021
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                        I ordered yesterday on 2nd july 2021 2 shirts of worth 1727.32 inr. The money got deducted from my paytm but the order is not showing up on the app. Kindly update about the same and refund the money.
                        AJIO customer support has been notified about the posted complaint.
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                          R
                          Riya lewis
                          Jul 3, 2021
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                          I am Reema.Yesterday I have ordered 3 itsems from Ajio worth 396/- and I have payed the amount via debit card. My amount got deducted but the itsems are not displayed in my orders and confirmation ID is also not received. So I request you to please go through this matter and send a confirmation ID. If not possible kindly refund the amount. Please do the needful.

                          Thanks and regards,
                          Reema
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                            Yashwitha yashwi
                            Jul 3, 2021
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                            I placed an order yesterday but in my orders not showing any products which i ordered...how can i see my orders which i placed
                            AJIO customer support has been notified about the posted complaint.
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                              S
                              Simran patidar
                              Jul 3, 2021
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                              Website: Ajio

                              On july 2nd 2021, I bought products from AJIO online app the money got deducted from my debit card, but I haven't received any confirmation mail or message from Ajio and my oder status also showing no oders
                              AJIO customer support has been notified about the posted complaint.
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                                V
                                Vipritkaur
                                Jul 3, 2021
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                                On July 2nd 2021, I bought products from AJIO online App, the money got deducted from my ajio wallet, but I haven't received any confirmation mail or message from ajio about . And my order status also showing No orders .
                                AJIO customer support has been notified about the posted complaint.
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                                  R
                                  Ruhi Qureshi
                                  Jul 3, 2021
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                                  I placed an order of three items yester (02/07/21) but haven't received any confirmation yet. The amount has also been deducted.
                                  Kindly provide update else refund the amount asap.
                                  AJIO customer support has been notified about the posted complaint.
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                                    R
                                    R.Suneetha
                                    Jul 3, 2021
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                                    On July 2nd 2021, I bought products from AJIO online App, the money got deducted from my debit card, but I haven't received any confirmation mail or message from ajio. And my order status also showing No orders.
                                    AJIO customer support has been notified about the posted complaint.
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                                      Z
                                      Zabi07
                                      Jul 3, 2021
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                                      On July 2nd 2021, I bought products from AJIO online App, the money got deducted from my debit card, but I haven't received any confirmation mail or message from ajio. And my order status also showing No orders.
                                      AJIO customer support has been notified about the posted complaint.
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                                        S
                                        Sreeja Rakesh
                                        Jul 3, 2021
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                                        On July 2nd 2021, I bought products from AJIO online App, the money got deducted from my debit card, but I haven't received any confirmation mail or message from ajio. And my order status also showing No orders.
                                        Hide full review →
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