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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
Unresolved
3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO
Rank #1-20

AJIO reviews & complaints page 134

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S
Saba Shahin
from Bengaluru, Karnataka
Jul 4, 2021
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I placed an order of three curtain sets today. Amount of 2044 rs was debited from my account but it said that my order couldn't be placed.

I am also attaching a screenshot of the transaction of 2044 rs which I made using Amazon UPI
AJIO customer support has been notified about the posted complaint.
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It's resolved now. The amount came back to my account after a day
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    S
    Sridevi S H
    Jul 3, 2021
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    Payment for my order was deducted and I made payment via PhonePe but the items are still in my bag and no order is placed. Please help me to proceed on this
    AJIO customer support has been notified about the posted complaint.
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      J
      JISHNU T
      Jul 3, 2021
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      When I tried to order from ajio my money was debited from my google pay account. but I did not get any order id, my order was not placed. please take the necessary steps
      AJIO customer support has been notified about the posted complaint.
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        S
        Shivani Kulshrestha
        Jul 3, 2021
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        Address: C-2/N-14 New Alaknanda Soc. sec 14 Vashi Navi Mumbai
        Website: www.ajio.com

        Good day,

        Please note that I have purchased 2 T-shirts for my son, once received we tried but there was a size issue. on the same day, i returned the Parcel, the person came to collect it the next day.

        after 3 days of getting an automatic call that the parcel doesn't match the stuff you returned, kindly returned the original item. & the phone disconnects.

        we tried to call Ajio customer care no one replied, alos emailed customer care but no one called. just after 2 days of getting an automatic call.
        please return the original item & the phone disconnects.

        Please help to solve this matter.
        Details of Items
        Your Return ID is RT37905402 and your Order ID is FL[protected].
        contact number: [protected]
        AJIO customer support has been notified about the posted complaint.
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          A
          Arocnan
          Jul 3, 2021
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          I have ordered in ajio for 1336 rs and money debited via phonepe, but order no placed and nothing is shown under orders menu, no reply from customer care both in mail and call.
          AJIO customer support has been notified about the posted complaint.
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            N
            Naveenkumar Muruganantham
            Jul 3, 2021
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            My sister have ordered 3 tops via AJIO on Friday at morning but my payment is successful but order is not placed.I have contacted customer care but no response from them it's just frustrating
            AJIO customer support has been notified about the posted complaint.
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              J
              Jwala Vinnakota
              Jul 3, 2021
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              I have ordered t-shirt on July 1st 2021 it's showing that the order is confirmed but it's not tracking the order and didn't gave the order number
              AJIO customer support has been notified about the posted complaint.
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                R
                Ruhi Qureshi
                Jul 3, 2021
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                Why is Ajio not resolving these order related issues that evryone is facing. Our money and product ..both are stuck.
                AJIO customer support has been notified about the posted complaint.
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                  U
                  Upasana Padhi
                  from Bhubaneshwar, Odisha
                  Jul 3, 2021
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                  I ordered a ALSACE LORRAINE PARIS TRACK pant

                  ORDER ID FL[protected]

                  And the pick up was denied because the bar code didn't contain a 12 digit code and instead had a different kind of code below it.
                  How is this my fault if you give faulty barcodes?
                  AJIO customer support has been notified about the posted complaint.
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                    R
                    R.Suneetha
                    Jul 3, 2021
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                    I ordered from ajio app on July 2nd..my money was deducted from my lazy pay account..but I did not get any order information...my order was not placed...please resolve my problem as soon as possible... everyone facing this problem with ajio app ...
                    AJIO customer support has been notified about the posted complaint.
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                      I
                      Irasna
                      Jul 3, 2021
                      Resolved
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                      Resolved

                      When I was placing the order the payment was successful and money was debited from my bank account but order is not placed and while I was trying to confirm my order they are again for asking for payment
                      Jul 8, 2021
                      Complaint marked as Resolved 
                      My complaint is resolved, Money is refunded back to my account.
                      AJIO customer support has been notified about the posted complaint.
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                        L
                        Lakshika_laksh
                        Jul 3, 2021
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                        Website: Ajio

                        Amount deducted from my account and order is not placed
                        AJIO customer support has been notified about the posted complaint.
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                          L
                          Lakshika_laksh
                          Jul 3, 2021
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                          Amount got deducted from my account but the order is not visible in order history ... I have been calling customer care from yesterday and there is no reply ... There is no updates through email or call
                          AJIO customer support has been notified about the posted complaint.
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                            C
                            Chanddddd
                            Jul 3, 2021
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                            I had ordered few items on ajio and paid the amount through google pay. But there is no update on orders in the app and my amount was already deducted. Also, I haven't received any confirmation regarding the order. Please check and refund my amount ASAP.
                            AJIO customer support has been notified about the posted complaint.
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                            Haven't received any info
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                              M
                              Manju1210
                              Jul 3, 2021
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                              Hi, I have ordered 2 tops in ajio today (3rd july 2021), but I could not find the order information or order tracking number from Ajio, also money has been debited from my account. Please verify and let me know the status of my order or else please refund my amount.
                              AJIO customer support has been notified about the posted complaint.
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                                K
                                Krish0702
                                Jul 3, 2021
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                                I have ordered a dresses worth ₹1397.45 on july 2nd 2021. Amount has been debited through google pay but order has not been confirmed. I have screenshot my payment transaction to ajio on google pay.
                                AJIO customer support has been notified about the posted complaint.
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                                  V
                                  vanshikasharma
                                  Jul 3, 2021
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                                  Placed an order on 2nd July
                                  No confirmation mail received
                                  Order also not showing
                                  AJIO customer support has been notified about the posted complaint.
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                                    J
                                    Janani J
                                    Jul 3, 2021
                                    Resolved
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                                    Resolved

                                    On July 1st, I made a transaction of rs.1425 using my debit card. Payment got successful and amount is debited. But Order is not confirmed and didn't receive any order ID for it. Have written to customer care and no response so far.
                                    Jul 5, 2021
                                    Complaint marked as Resolved 
                                    Got my refund. Thank you. Just a suggestion for the app is to, acknowledge us with a message that will give us some confidence.
                                    AJIO customer support has been notified about the posted complaint.
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                                      S
                                      Shubham jogdand
                                      Jul 3, 2021
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                                      As I placed a order on ajio app and at the time of payment I paid from upi phonepe app, amount from my bank account got deducted but it is not showing any placed order in ajio app please help me out.
                                      As 1223 rs already deducted from my account as I already did contact at ajio customer care service but they are not responding for calls
                                      AJIO customer support has been notified about the posted complaint.
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                                      Money from my upi account deducted but order not placed. Please do something as early as possible
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                                        N
                                        NEENA MURALEEDHARAN
                                        Jul 3, 2021
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                                        I have ordered 2 items on 2nd july 2021.Amount has been deducted from my account.However the app shows that no order has been placed.
                                        AJIO customer support has been notified about the posted complaint.
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