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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 134

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J
Janani J
Jul 3, 2021
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On July 1st, I made a transaction of rs.1425 using my debit card. Payment got successful and amount is debited. But Order is not confirmed and didn't receive any order ID for it. Have written to customer care and no response so far.
Jul 5, 2021
Complaint marked as Resolved 
Got my refund. Thank you. Just a suggestion for the app is to, acknowledge us with a message that will give us some confidence.
AJIO customer support has been notified about the posted complaint.
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    Shubham jogdand
    Jul 3, 2021
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    As I placed a order on ajio app and at the time of payment I paid from upi phonepe app, amount from my bank account got deducted but it is not showing any placed order in ajio app please help me out.
    As 1223 rs already deducted from my account as I already did contact at ajio customer care service but they are not responding for calls
    AJIO customer support has been notified about the posted complaint.
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    Money from my upi account deducted but order not placed. Please do something as early as possible

    My money is deducted from my upi account but order not placed - Comment #3855008 - Image #0
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      N
      NEENA MURALEEDHARAN
      Jul 3, 2021
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      I have ordered 2 items on 2nd july 2021.Amount has been deducted from my account.However the app shows that no order has been placed.
      AJIO customer support has been notified about the posted complaint.
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        M
        Meghana j 421
        Jul 3, 2021
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        Address: Bangalore

        On july 21st i ordered dresses and paid 2096 rs and money got debuted from my account but its not showing in my orders and i haven't received any confirmation mail .Provide me my order status and hope so i get them asap
        AJIO customer support has been notified about the posted complaint.
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          IshaShinde
          Jul 3, 2021
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          Website: Ajio

          Yesterday placed an order on Ajio app and paid instantly from Google Pay, money is debited from account. However nor the app neither the website is showing the order that I placed. It’s showing no orders in the past 6 months. What is the solution to this?
          AJIO customer support has been notified about the posted complaint.
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          Further, received no email or message regarding order placed. Will like to cancel the order and want full refund
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            J
            janhavi gaikwad
            Jul 3, 2021
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            I placed an order amounting to Rs 1, 554. The order consisted of 5 items and I paid the order via Googlepay. Once, the money was debited from my account I received a message from my bank. But when I checked on AJIO for my orders. There is no order placed in my account. “My orders” is completely blank. Whereas, my money has been deducted from my bank account.
            Please look into the matter. Kindly refund my entire payment.

            Thank you.
            AJIO customer support has been notified about the posted complaint.
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            Further, received no email or message regarding order placed. Will like to cancel the order and want full refund
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              K
              Krishnendhu sunilkumar
              Jul 3, 2021
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              Address: KRISHNENDHU P SUNILKUMAR, PANANGATTU HOUSE, KODUNGALLUR, METHALA

              Yesterday I made some order. The money was deducted from my account. But I haven't received any confirmation mail. And the order is not shown in the app. Kindly check and let me know.
              AJIO customer support has been notified about the posted complaint.
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                S
                sabiya smd
                Jul 3, 2021
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                I have placed the order of dresses but amount 3355 rupees debited from the bank account then it was not placed the order and also not showing in the order list... What is the reason?... When I will receive the amount back?...
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                  Priya Keshari
                  Jul 3, 2021
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                  Address: Ganesh ganj in frnt or sankirtan bhawan mirzapurr
                  Website: Facebook

                  I have placed the order and the money got debited from my account . but its not showing in ajio orders list in my account.
                  Plz solved my problem
                  AJIO customer support has been notified about the posted complaint.
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                    7
                    7654
                    Jul 3, 2021
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                    Website: Ajio

                    I have ordered night pants today money got deducted through UPI but order has not placed
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                      N
                      Nidhs Tiwari
                      Jul 3, 2021
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                      Resolved

                      Address: 508, shree ram apartment, 100ft road, sector14, udaipur ,Rajasthan

                      Yesterday I ordered Puma shoes and socks to my udaipur address, I paid money from my ajio wallet (1169₹) and 495₹ from my bank account.
                      I have not received any order number and notification, even order is not showing in order list, and amount is deducted from my wallet and account.
                      Either send me the details of my order or refund my money ASAP.

                      Thank you
                      Nidhi Tiwari
                      Jul 3, 2021
                      Complaint marked as Resolved 
                      AJIO customer support has been notified about the posted complaint.
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                        K
                        Koteshwari15
                        Jul 3, 2021
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                        I placed an order and money also got debited from card but in oders list it is not showing that oder has placed . Why ?
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                          N
                          Nandini Dandugula
                          Jul 3, 2021
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                          I have placed the order and the money got debited from my account . but its not showing in ajio orders list in my account.
                          AJIO customer support has been notified about the posted complaint.
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                            P
                            Preethiprasad15
                            Jul 3, 2021
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                            Placed order on 2nd July 2021. Dint get confirmation msg nor any details on the orders page. But amount got deducted. Don't know what is the status or how to reach customer care. Disappointed
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                              J
                              Jasleen bhatia
                              Jul 3, 2021
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                              I ordered yesterday on 2nd july 2021 2 shirts of worth 1727.32 inr. The money got deducted from my paytm but the order is not showing up on the app. Kindly update about the same and refund the money.
                              +1 photos
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                                R
                                Riya lewis
                                Jul 3, 2021
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                                I am Reema.Yesterday I have ordered 3 itsems from Ajio worth 396/- and I have payed the amount via debit card. My amount got deducted but the itsems are not displayed in my orders and confirmation ID is also not received. So I request you to please go through this matter and send a confirmation ID. If not possible kindly refund the amount. Please do the needful.

                                Thanks and regards,
                                Reema
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                                  Yashwitha yashwi
                                  Jul 3, 2021
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                                  I placed an order yesterday but in my orders not showing any products which i ordered...how can i see my orders which i placed
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                                    S
                                    Simran patidar
                                    Jul 3, 2021
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                                    Website: Ajio

                                    On july 2nd 2021, I bought products from AJIO online app the money got deducted from my debit card, but I haven't received any confirmation mail or message from Ajio and my oder status also showing no oders
                                    AJIO customer support has been notified about the posted complaint.
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                                      V
                                      Vipritkaur
                                      Jul 3, 2021
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                                      Money got deducted and order not placed .

                                      On July 2nd 2021, I bought products from AJIO online App, the money got deducted from my ajio wallet, but I haven't received any confirmation mail or message from ajio about . And my order status also showing No orders ....
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                                      Ruhi Qureshi
                                      Jul 3, 2021
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                                      I placed an order of three items yester (02/07/21) but haven't received any confirmation yet. The amount has also been deducted.
                                      Kindly provide update else refund the amount asap.
                                      AJIO customer support has been notified about the posted complaint.
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