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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 4, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 134

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R
R.Suneetha
Jul 3, 2021
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I ordered from ajio app on July 2nd..my money was deducted from my lazy pay account..but I did not get any order information...my order was not placed...please resolve my problem as soon as possible... everyone facing this problem with ajio app ...
AJIO customer support has been notified about the posted complaint.
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    Irasna
    Jul 3, 2021
    Resolved
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    Resolved

    When I was placing the order the payment was successful and money was debited from my bank account but order is not placed and while I was trying to confirm my order they are again for asking for payment
    Jul 8, 2021
    Complaint marked as Resolved 
    My complaint is resolved, Money is refunded back to my account.
    AJIO customer support has been notified about the posted complaint.
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      L
      Lakshika_laksh
      Jul 3, 2021
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      Website: Ajio

      Amount deducted from my account and order is not placed
      AJIO customer support has been notified about the posted complaint.
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        L
        Lakshika_laksh
        Jul 3, 2021
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        Amount got deducted from my account but the order is not visible in order history ... I have been calling customer care from yesterday and there is no reply ... There is no updates through email or call
        AJIO customer support has been notified about the posted complaint.
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          C
          Chanddddd
          Jul 3, 2021
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          I had ordered few items on ajio and paid the amount through google pay. But there is no update on orders in the app and my amount was already deducted. Also, I haven't received any confirmation regarding the order. Please check and refund my amount ASAP.
          AJIO customer support has been notified about the posted complaint.
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          Haven't received any info
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            M
            Manju1210
            Jul 3, 2021
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            Hi, I have ordered 2 tops in ajio today (3rd july 2021), but I could not find the order information or order tracking number from Ajio, also money has been debited from my account. Please verify and let me know the status of my order or else please refund my amount.
            AJIO customer support has been notified about the posted complaint.
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              K
              Krish0702
              Jul 3, 2021
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              I have ordered a dresses worth ₹1397.45 on july 2nd 2021. Amount has been debited through google pay but order has not been confirmed. I have screenshot my payment transaction to ajio on google pay.
              AJIO customer support has been notified about the posted complaint.
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                V
                vanshikasharma
                Jul 3, 2021
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                Placed an order on 2nd July
                No confirmation mail received
                Order also not showing
                AJIO customer support has been notified about the posted complaint.
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                  J
                  Janani J
                  Jul 3, 2021
                  Resolved
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                  Resolved

                  On July 1st, I made a transaction of rs.1425 using my debit card. Payment got successful and amount is debited. But Order is not confirmed and didn't receive any order ID for it. Have written to customer care and no response so far.
                  Jul 5, 2021
                  Complaint marked as Resolved 
                  Got my refund. Thank you. Just a suggestion for the app is to, acknowledge us with a message that will give us some confidence.
                  AJIO customer support has been notified about the posted complaint.
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                    S
                    Shubham jogdand
                    Jul 3, 2021
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                    As I placed a order on ajio app and at the time of payment I paid from upi phonepe app, amount from my bank account got deducted but it is not showing any placed order in ajio app please help me out.
                    As 1223 rs already deducted from my account as I already did contact at ajio customer care service but they are not responding for calls
                    AJIO customer support has been notified about the posted complaint.
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                    Money from my upi account deducted but order not placed. Please do something as early as possible

                    My money is deducted from my upi account but order not placed - Comment #3855008 - Image #0
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                      N
                      NEENA MURALEEDHARAN
                      Jul 3, 2021
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                      I have ordered 2 items on 2nd july 2021.Amount has been deducted from my account.However the app shows that no order has been placed.
                      AJIO customer support has been notified about the posted complaint.
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                        M
                        Meghana j 421
                        Jul 3, 2021
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                        Address: Bangalore

                        On july 21st i ordered dresses and paid 2096 rs and money got debuted from my account but its not showing in my orders and i haven't received any confirmation mail .Provide me my order status and hope so i get them asap
                        AJIO customer support has been notified about the posted complaint.
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                          I
                          IshaShinde
                          Jul 3, 2021
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                          Website: Ajio

                          Yesterday placed an order on Ajio app and paid instantly from Google Pay, money is debited from account. However nor the app neither the website is showing the order that I placed. It’s showing no orders in the past 6 months. What is the solution to this?
                          AJIO customer support has been notified about the posted complaint.
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                          Further, received no email or message regarding order placed. Will like to cancel the order and want full refund
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                            J
                            janhavi gaikwad
                            Jul 3, 2021
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                            I placed an order amounting to Rs 1, 554. The order consisted of 5 items and I paid the order via Googlepay. Once, the money was debited from my account I received a message from my bank. But when I checked on AJIO for my orders. There is no order placed in my account. “My orders” is completely blank. Whereas, my money has been deducted from my bank account.
                            Please look into the matter. Kindly refund my entire payment.

                            Thank you.
                            AJIO customer support has been notified about the posted complaint.
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                            Further, received no email or message regarding order placed. Will like to cancel the order and want full refund
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                              K
                              Krishnendhu sunilkumar
                              Jul 3, 2021
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                              Address: KRISHNENDHU P SUNILKUMAR, PANANGATTU HOUSE, KODUNGALLUR, METHALA

                              Yesterday I made some order. The money was deducted from my account. But I haven't received any confirmation mail. And the order is not shown in the app. Kindly check and let me know.
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                sabiya smd
                                Jul 3, 2021
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                                I have placed the order of dresses but amount 3355 rupees debited from the bank account then it was not placed the order and also not showing in the order list... What is the reason?... When I will receive the amount back?...
                                +1 photos
                                AJIO customer support has been notified about the posted complaint.
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                                  Priya Keshari
                                  Jul 3, 2021
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                                  Address: Ganesh ganj in frnt or sankirtan bhawan mirzapurr
                                  Website: Facebook

                                  I have placed the order and the money got debited from my account . but its not showing in ajio orders list in my account.
                                  Plz solved my problem
                                  AJIO customer support has been notified about the posted complaint.
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                                    7
                                    7654
                                    Jul 3, 2021
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                                    Website: Ajio

                                    I have ordered night pants today money got deducted through UPI but order has not placed
                                    AJIO customer support has been notified about the posted complaint.
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                                      N
                                      Nidhs Tiwari
                                      Jul 3, 2021
                                      Resolved
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                                      Resolved

                                      Address: 508, shree ram apartment, 100ft road, sector14, udaipur ,Rajasthan

                                      Yesterday I ordered Puma shoes and socks to my udaipur address, I paid money from my ajio wallet (1169₹) and 495₹ from my bank account.
                                      I have not received any order number and notification, even order is not showing in order list, and amount is deducted from my wallet and account.
                                      Either send me the details of my order or refund my money ASAP.

                                      Thank you
                                      Nidhi Tiwari
                                      Jul 3, 2021
                                      Complaint marked as Resolved 
                                      AJIO customer support has been notified about the posted complaint.
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                                        K
                                        Koteshwari15
                                        Jul 3, 2021
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                                        I placed an order and money also got debited from card but in oders list it is not showing that oder has placed . Why ?
                                        AJIO customer support has been notified about the posted complaint.
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