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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 138

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S
Shamu01
Jul 2, 2021
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Address: #49 , ramjyothi nagar near gnanabhodini school, Mysore road , Bangalore

I ordered t shirts worth 395 and placed order and paid it through phonepe but no order placed, its not even showing in the ajio transaction.
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    Vindya S
    Jul 2, 2021
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    Hi, My amount got deducted but my order is not placed.
    My registered phone number - [protected]
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      Jumanah Haseen
      Jul 2, 2021
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      I was trying to order 3 tops during the Big Bold sale. My account has been debited eventhough the transaction failed.
      AJIO customer support has been notified about the posted complaint.
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        Vindya S
        Jul 2, 2021
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        Hi, My money got deducted but order is not placed
        AJIO customer support has been notified about the posted complaint.
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          jasond782
          Jul 2, 2021
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          I bought a shirt. When I placed the order, money was deducted from my account. But the order is not showing in "my orders".
          AJIO customer support has been notified about the posted complaint.
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            S
            Sheetal Kargutkar
            Jul 2, 2021
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            Today i ordered i.e 2nd July 2021 no confirmation about my order has been placed it's just showing you haven't ordered anything. And not showing any msg of redeem my ajiowallet.But the wallet cash is showing my balance is Rs.0
            AJIO customer support has been notified about the posted complaint.
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              Johannah
              Jul 2, 2021
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              I had placed an order on ajio. The amount was deducted from the account but the order was not confirmed. I didn't receive any message or email. And order history also does not show. Kindly do the needful. And please place my orders.
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                Abishek Johannah
                Jul 2, 2021
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                I made payment of my order but after amount has debited but there's no order placed. Kindly do the needful
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                  K
                  Kalam Md
                  Jul 2, 2021
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                  Address: Mumbai

                  Hi, I ordered items worth ₹1768.05 from AJIO on 1st July 2021 at 11:51 PM, but no confirmation recieved so far, the order section is not showing any order, now I'm left with panic.
                  Please Help me get my money back or the order. Thanks
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                    Vinitha saravanan
                    Jul 2, 2021
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                    Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India - 560068

                    July 1st big bold sale, i have order some cloths, through online payment, the money was debited but order was not placed, i didn't recent order confirmation. Please do something for my refund.
                    +1 photos
                    Jul 16, 2021
                    Complaint marked as Resolved 
                    I got my refund, But I had took more steps to reach ajio customer care like NCH complaint raising, email and call to ajio customer care. Finally my money us back
                    AJIO customer support has been notified about the posted complaint.
                    Jul 02, 2021
                    Updated by Vinitha saravanan                     Please kindly help me
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                      Swapnil R Kurhade
                      Jul 2, 2021
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                      I was trying to buy shoes... when I place the order ..money deducted from my account but order not placed..I checked there is no order showing..my 1st order success but 2nd one failed..please do the needful..and return my refund or provide my order(Asics shoes)
                      AJIO customer support has been notified about the posted complaint.
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                        vaishnavi00
                        Jul 2, 2021
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                        I order today i.e.1july at 11:30 around and no confirmation about my order has been placed. It's just showing you haven't ordered anything after 2 hours .
                        AJIO customer support has been notified about the posted complaint.
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                          Mrinal149
                          Jul 1, 2021
                          Jul 11, 2023
                          This thread was updated on Jul 11, 2023
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                          Resolved

                          Amount debited but order not placed

                          My order for John Players Jeans did not go through but amout of Rs. 753.40 was deducted by bank. Please try to re book my order or refund my money soon....
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                          Charu Bararia
                          Jul 1, 2021
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                          I ordered from ajio onjuly1 2021 at11pmThe amount from my bank got deducted but i did not receive any confirmation on the order and when i re-entered the ajio app the product that i wished to buy was still in the cart..i would like to know if the order will be placed or the amount deducted will be refunded
                          AJIO customer support has been notified about the posted complaint.
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                            Pooja_nap
                            Jul 1, 2021
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                            I have placed my order on 1st July. Amount has been deducted in my bank account but no order is places in the orders.
                            AJIO customer support has been notified about the posted complaint.
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                              Anu2091
                              Jul 1, 2021
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                              I made an order of 1600 today at 10 pm. The amount got debited from my account but I do see any update on the order. Kindly let me know the status else please provide me a refund.
                              AJIO customer support has been notified about the posted complaint.
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                                Anandsap
                                Jul 1, 2021
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                                Money deducted from my account but order not placed
                                AJIO customer support has been notified about the posted complaint.
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                                  Viji.
                                  Jul 1, 2021
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                                  I have ordered in ajio and made payment.The money have been debited from my bank account and the order conformation message have not received
                                  AJIO customer support has been notified about the posted complaint.
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                                    prernareddy
                                    Jul 1, 2021
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                                    I ordered from ajio on[protected] at around 8:20 pm... The amount from my bank got deducted but i did not receive any confirmation on the order and when i re-entered the ajio app the product that i wished to buy was still in the cart..i would like to know if the order will be placed or the amount deducted will be refunded.
                                    AJIO customer support has been notified about the posted complaint.
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                                      Vamsikotcherla
                                      Jul 1, 2021
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                                      The money have been debited from my bank account and the order conformation message have not received
                                      AJIO customer support has been notified about the posted complaint.
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