AJIO Complaints & Reviews

I have ordered dresses worth 2321.25.Amount has been debited but order has not been confirmed....

I had ordered clothing worth Rs.2117, who's payment was done through Google pay but Order didn't get confirmed. Pls look into it and refund my money, or send me my clothing....

Hamare account block karke apko kya mila...balki hmara to sab kuch gya ham midal calss logo ki parva ap kyu karenge koy bat nahi apse nahi to apse achche kai our shoping mall hai hm vahase karenge.ap rakho apna mal apne pas...

My order number FL[protected] placed on 22nd May 2021 was delivered after one month of placing order 22 June 2021. They sent a message saying the order is being returned due to logistic issue and asked me to place a new order. So I ordered the same products which I received. After a month I received the older order. But Iam unable return it because the delivery status has not been updated on website. Inspite of numerous calls to customer care...

I returned the product on 8th May 2021,
Still I haven't get refund. Continuously I am following up Ajio costumer care services. But no resolution from them

My return ID: RT 35849187
Complaint ID : COM[protected]

Please provide refund...

I was placing order on Ajio and already paid an amount of Rs. 1311 through google pay UPI But on ajio app ut says no order placed. Please sort it out...

Its already 10 days but amount is not refunded please check the my refund status It is too bad please check my refund...

The item was missing and partial item was delivered, compliant was raised on 22nd june, resolution was promised by 25th june

Today is 29th and no one from ajio customer service reverted with resolution

When called back, the agent named Ashish disconnected the call abruptly and did not transfer the call to supervisor, as promised

The call gets connected after 20 mins of minimum wait time and now...

I had payed for an order which costed 974 rs...the order did not get confirmed even after the payment...when I called the customer service they said it will be refunded in 48 hours...right now they have sent back 300 rs which I believe is the refund?...cannot reach them now. At least please do refund the money fully....

I placed an order with the app (a backpack) and received a wrong product (a hand carry bag) on 3rd June. Since then i have been just asking for updates about the refund and pickup for the wrong product with no valid response. A huge amount of 12700 is stuck with them and they are cancelling my return without any valid reason. I have uploaded the pictures of the wrong product and the customer care executives can see that a different product...

Hi, My name is Nilanjana Das, today I order 2 items through Google pay in AJio account but I didn't get any order confirmation id please help me...

I tried to place an order. But it not confirmed. I payed via gpay and my money is deducted from my bank account but order not confirmed. It is still left in the bag. What Can I do. Why are you showing such fraud activities.!!?...

I have requested to return a product on 21 June 2021 but today is 27 June 2021 and nobody have came to pickup the product
I have tried complaining to ajio through email
They are not resolving my problem...

Ajio is holding my refund of Rs.1200 from past 15 days. I have contacted there customer service more than 20 times but they are not giving any solution and now they have blocked my number.
Please help me...

Order #EX[protected], complain id- COM[protected], COM[protected], COM[protected], COM[protected]
This is absolutely ridiculous.Exchange product is successfully picked up but not received my product back and in app it is showing delivered. So I filed a complaint but still no response they are just increasing the resolution date. Now even customer service is not receiving calls. Seriously Ajio has the worst customer service ever....

Delhivery representative return item pickup then at morning then same representative come to my home & told me your EAN mismatched.
Delhivery return pickup id-[protected]
Ajio return id-#RT38448445.
Your pickup partner Delhivery says me. Dear Customer,
We apologize for the inconvenience. We would like to inform you that as per our database reverse pick against the shipment-[protected] has been cancelled...

Hello
i didn't get my refund
Customer care team is saying that l you returned (return id -- RT[protected]
a non ajio product
return pickup is done on 14 june since now i did not got my refund .
This reason is updated from delivery guy side and i didn't get any updates
Till last date of refund processing
Every customer care person is saying different different reasons that no sir you will...

I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 15th June 2021 ( RT[protected] .Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me. What the hell? I havn't got the money back in my bank account. This is complete harassment...

I have ordered 2 products from your website and haven't received the product yet. It was ought to be delivered by 18th june but I haven't received it yet. It was already paid and I need that order with immediate effect. I was not expecting this kind of service from AJIO. I called customer call he told me to wait for 23rd of June. I wait but the problem was not resolved after that customer care doesn't pick my call I tried several times but...

I have ordered a kurti in ajio on 20 jun 2021. I received the order on 23 jun 2021 due to quality issue of the product I have sent a return request but they are not picking the product and I got a message like this

"We regret to inform that your order Women Straight.. from AJIO has failed quality check. For concerns: https://tracker.shadowfax.in/#/track/173268F63F7F0E4E568D7301AAA04938/Rev/ - Shadowfax"

Pls...