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www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 137

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S
Sunitharani
Jul 2, 2021
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I placed an order on 2nd July 2021 and paid through AJIO wallet. The amount was debited but the ordered item is not showing up in the orders section.
AJIO customer support has been notified about the posted complaint.
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    Mounika Chavva
    Jul 2, 2021
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    Address: Eluru, andhra pradhesh

    Hi Team,

    I have kept 5 items in order which are worth of 3324 rupees at 4:28 pm 2 July 2021.

    In ajio app order is not showing but amount debited. Please help here
    AJIO customer support has been notified about the posted complaint.
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      S
      Sajini Ramanan
      Jul 2, 2021
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      Hi

      I placed an order for Rs.5713. The amount is debited from my account but order has not been placed yet.

      Check and let me know
      AJIO customer support has been notified about the posted complaint.
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        S
        shri01
        Jul 2, 2021
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        Resolved

        I placed an order and amount debited but order is not showing or confirmed.
        Jul 8, 2021
        Complaint marked as Resolved 
        AJIO customer support has been notified about the posted complaint.
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          P
          Priya Pia
          Jul 2, 2021
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          Address: Uttam Nagar, WZ/D-139

          I was placing an order in which amount got debited from account but order not placed
          AJIO customer support has been notified about the posted complaint.
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            Priya Pia
            Jul 2, 2021
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            Address: Uttam Nagar, WZ/D-139

            I placed an order but order not placed and amount got debited from my account
            AJIO customer support has been notified about the posted complaint.
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              C
              Crazy Parrots
              Jul 2, 2021
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              I ordered footwear on ajio, moneu deducted from my bank account but order doesn't placed
              Please help me to get my refund
              +1 photos
              AJIO customer support has been notified about the posted complaint.
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                K
                Krish 337
                Jul 2, 2021
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                A sum of 4745 was debited from my account to akio and the order was not confirmed.
                AJIO customer support has been notified about the posted complaint.
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                  R
                  R.jyosthna Devi
                  Jul 2, 2021
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                  Hi,
                  I have order 5 items in ajio and amount paind debited (1290)from my account but order not placed... So I have placed order second time that time order placed correctly... Please help me to get the refund for first time paid amount
                  AJIO customer support has been notified about the posted complaint.
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                    L
                    littlebirdie
                    Jul 2, 2021
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                    Address: Bangalore

                    I placed an order in Ajio today, 2nd of July 2021. Order was successful but it is not displaying in order section page. An amount of 3k got deducted also.

                    Usually I recieve a confirmation message upon completing an order. Today I missed that too. So in effect there is no evidence of the order in Ajio portal.

                    Team, please resolve this issue asap.
                    AJIO customer support has been notified about the posted complaint.
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                      J
                      Jacob Shaji
                      from Bengaluru, Karnataka
                      Jul 2, 2021
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                      I placed an order for two pants and shirt, money debited from my credit card but order not placed and money not refunded... Plz solve this issue
                      AJIO customer support has been notified about the posted complaint.
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                        C
                        chaitanya bellapu
                        Jul 2, 2021
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                        Address: Kandamur, Nellore Rural, Nellore, AP - 524309

                        I have a product that is worth RS 3000 and placed a return request due to size issues. Its been a month and haven't any call from delivery agent and I'm tired of placing return requests again and again.
                        AJIO customer support has been notified about the posted complaint.
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                          G
                          Gayatri kalra
                          Jul 2, 2021
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                          I ordered through credit card and amount debited from my bank but it’s not in my orders and there is no confirmation
                          AJIO customer support has been notified about the posted complaint.
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                          Nothing has been done from their side still
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                            G
                            Gayatri kalra
                            Jul 2, 2021
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                            I had ordered from Ajio today and my money is deducted but no order confirmation and the customer care I called for 25 mins and waited still no response
                            AJIO customer support has been notified about the posted complaint.
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                              D
                              DivyaJune
                              Jul 2, 2021
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                              Address: Goa

                              I have purchased an order worth 1760 something... amount has been deducted by the bank but I cannot see order details in the orders section. Can you help?
                              AJIO customer support has been notified about the posted complaint.
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                                Dhwanit Sharma
                                Jul 2, 2021
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                                Address: B4-502, Tower-B4, Coral Woods, Hoshangabad Road, Misrod

                                I placed an order in the morning for CROCS slip-ons via paytm wallet, I got the message about amount deduction but there was no order being shown.
                                AJIO customer support has been notified about the posted complaint.
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                                  P
                                  Prasiddhi tomar
                                  Jul 2, 2021
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                                  I ordered 2 tops today the payment was done by google pay but the orders confirmation ain't there
                                  In the order section it's written no order placed
                                  Amount had been deducted
                                  AJIO customer support has been notified about the posted complaint.
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                                    R
                                    Ritu2002
                                    Jul 2, 2021
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                                    I was trying to buy 7 products on the big bold sale.. while placing amount was deducted but order isn't placed
                                    AJIO customer support has been notified about the posted complaint.
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                                    Did you get any response!?
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                                      S
                                      sandeep maddineni
                                      Jul 2, 2021
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                                      Address: Khammam

                                      I was trying to buy Teamsprit... when I place the order ..money deducted from my account but order not placed..I checked there is no order showing..
                                      AJIO customer support has been notified about the posted complaint.
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                                        G
                                        Gowri hipparagi
                                        Jul 2, 2021
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                                        Toady I ordered i.e 2 June 2021.when I placed order, money was deducted from my account but the order is not showing in" my orders".please let me know whether the order is placed or will u refund amount..
                                        AJIO customer support has been notified about the posted complaint.
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