AJIO Complaints & Reviews

Ajio delivered a wrong product and now they're not taking it back, I'm not able to return the product. Customer care number is not provided.
Order #FL[protected]

I ordered sliders brand name tommy hifiger
Order No. FL[protected] i received product on 02/06/21 and what i received was totally different from what i odered on 08/06/21 ajio picked up the product through Shadowfax return id RT37271381 and promised to initiate refund by 22/06/21 and on 21/06/21 at 9 pm they called me and told me product doesn't match with ajio's product so we will not be able to refund you
PFA pics of what i odered and what i received

I have returned product but there is no update on ajio portal and didn't receive refund.
Customer care is also not receiving calls and they don't reply on email as well.

I ordered a sweatshirt from Ajio on the 10 of June and delivered it by 18 June. Today I washed the sweatshirt in normal water and all the print came out. My order id is - FL[protected]. Please look after this matter.

Hi AJIO this is my order ID FL[protected]
I have ordered 5 kuthas, in that 2 kurthas are with bottom, bt today When I received the items I received only kurthas not bottoms, I even paid for bottom, I want bottoms, please resolve this problem

I made a order of 2 jeans from Ajio . After payment from paytm wallet it was written done but when i came back to Ajio he loged me out of the application . And when i again signed in there was no order in order book and my amount was deducted and as well as my ajio Wallet amount was also deducted.
Please resolve my issue
This was my 1st order

Paytm wallet transaction id :
[protected]
Order id :
PSUzZvdINEeu6IPOrj1gMeQ

Paytm wallet amount : Rs1323.38
Ajio wallet amount : Rs164

I made a order 2 jeans from Ajio . After payment from paytm wallet it was written done but when i came back to ajio he loged me out of the application . And when i again signed in there was no order in order book and my amount was deducted and as well as my ajio Wallet amount was also deducted.
And order not yet showing in order book nor any message of confirmation.

Paytm wallet transaction id :
[protected]
Order id :
PSUzZvdINEeu6IPOrj1gMeQ

Paytm wallet amount : Rs1323.38
Ajio wallet amount : Rs164

We have ordered some clothes from Ajio website during mid March 2021. The initial transaction payment did not go through and so we tried with one of our other bank cards and the payment was successful and order got placed. After 3 days, to our surprise, the initial card which got declined for purchase also got charged with the same amount. We started requesting them that this transaction got duplicated, sent all the proofs from our banks...

Unable to place order

Problem no.1- I had generated an issue with a product that I returned with id FL[protected], I had returned the product but It was never reflected in the app . what am I supposed to do?I received many calls that my problem will be addressed and seems like you guys just forgot about it .I was asked the acknowledgement receipt but The delivery person never gave the acknowledgment receipt. And I had raised this complaint before also that this happened and never heard from them.
Problem no. 2-I had placed an order with ajio in november, the amount got transacted but the order wasnt placed, so I waited for some days for refund, which I havent received till now, I have written so many mails to them, they dont reply to it.
1. Transaction Reference number-T2011111926096067781298

2. Payment Gateway -PSnGXPCQlEeud8y9L1qz2SQ

3. Number of times debit happened-Once

4. Total Amount-1593

5. Mode of Payment-UPI phone pe

6. Bank Name-SBI

7. Date of Transaction-11 NOV 2020

8. Time of Transaction-7:26 PM.
I have all the mails and the screenshots as well

I have placed an order on 18 June 2021, made payment via phonepe. The amount got deducted but order didn't get placed. Please place the order or refund the amount.

Hello,
I did not receive any order and how can it be said that order delivered. I want to know where is my order or else i want refund.Very bad experience with Ajio delivery.
Please solve this issue as soon as possible else i have to report higher authority
Order ID #FL[protected]

I have not received any email from you
I have returned my parcel

I ordered 3 Packs of sleeveless vests (Each Pack Containing 3 sleeveless vests) i.e., 9 in total.
But to my surprise one of the packs has only 2 of them and one pack has only one i.e., 6 in total.
I paid Rs.1491 for 3 packs containing 3 each. This is clearly a case of fraud from the seller and Ajio.

I haven't experienced this kind of behaviour from Ajio prior to this, being such a reputed brand. This is ridiculous on the part of the seller that too Reliance Retail.
I will propose this issue on every forum possible. This is clearly an issue o[censored]nfair trade practices followed by Ajio.

I am also attaching pictures of the bill and the product received from Ajio for your reference.

Seller/Consignor: RELIANCE RETAIL LIMITED
RRL TST GURSAHAIGANJ, KAUSHAL, TRANSPORT CO, TIRWA ROAD GURSAHAIGANJ, UP 209722

Kindly initiate a refund/replacement or send the missing items as soon as possible, the packs are intact and in unused condition.
Resolve the issue at the earliest.

I have placrd order and done upi payment however order was not placed
But my money is deducted

I didn't receive my money in bank which I have transferred from ajio wallet

I ordered on 17/7/21 and debited via phone pay but not showing confirming order could u return my money

I want refund my money because my money was debited but did not placed order

I have ordered on ajio app on 14.6.2021 and paid for it via google pay but I haven't received any confirmation mail regarding the status of the order nor I'm unable to track the delivery but the amount was debited from my bank account. Kindly do the needful as soon as possible.

I just recently ordered 7 items from ajio and paid for it via Google pay. After a while the amount was debited from my bank account but I couldn't have seen my order confirmed on ajio app. what should I do?