AJIO Complaints & Reviews

The amount for my order has been deducted from my account but I haven't received confirmation yet. I want to know if order is confirmed or need a refund....

I ordered a pair of puma shoes on 30th may 2021, I got my package on 3rd Jun 2021. I decided to return it because I got the wrong shoe size. I requested for a return on the same day that is 3rd jun via ajio app. The very next day the delivery person took my product back, which means that the return pickup was successful. But it's still showing that the return pickup was unsuccessful. I didn't get any refund for the returned product and I...

The amount for my order has been deducted from my account but I haven't received confirmation yet. I want to know if order is confirmed or need a refund....

I do not receive my products but got delivered the package update. I am not even able to contact the customer care or able to call the delivery executive. How can I get my parcel or the refund?! So unhappy with this!...

Ajio itself cancelled my order and today is the 7th day after the cancellation and I haven't received the refund yet...

It has been 7 days today from the day of cancellation of the product. Ajio cancelled my product. The product was prepaid so I haven't received my refund yet....

Today I did place an order on ajio, the payment was through phonepe and money got debited but the order wasn't placed
Hoping that ajio will look into it by either crediting it back or confirming the order...

Hello!
I'd recently made an order on Ajio and made the payment using a gpay. The money got deducted from my account but the order has not been confirmed yet. Please check this issue.

Regards
Prateeka...

Hello!
I'd like to inform you about the fact that I recently made an order on Ajio and made the payment using a debit card. The money got deducted from my account but the order has not been confirmed yet. Please sort this out at the earliest. Thank you.

Regards
Divya Singh...

I ordered gold jewellery via online AJOI app on 26-Jan-2021 order id FL[protected] . Inspite of multiple complaints nothing is sorted, I did not receive the jewellery nor the refund of money. I had raised a complaint in consumer complaints forum then I got a reply that they will sort out by 19-Apr-2021, But even now nothing is closed. Please help.

Thanks
Srilakshmi...

This is the mail I have sent on 7/5/21,
Dear Sir,

Please be informed that we have purchased Men casual wear vide order no: keeping in view 100% cotton, same was mentioned in description on line display (few photos attached). But when we recieved items, except 2 T shirts, all the lower and shorts were not 100% cotton (few photos attached).

We tried to returned on line multiple times, but showing "URL...

I had placed order on15th May and when the product came wrong size and color I tried exchanging the products. Order Id : EX[protected]. Nor the are exchanging the product nor taking back return. As there Delhivery partner is not able to match tags since wrong products are sent. I had called up customer care many times no one is attending calls nor solving on emails my concern. I'm worried about my amount.
I want Return and Refund for...

My orders are not confirmed and confirmation is not yet received but the amount has been deducted from my account...

I have ordered some items in ajio and payment has done through upi but it is not reflected in the orders and my order is not done...

I had placed and order id : FL[protected] with 3 items on 9th May and after its delivery on 21st May i had placed an exchange request order id : EX[protected] worth Rs.1657.

The courier agent who came on 24th May picked up the 3 items and delivered to me one item among the three that day.. when i asked him, he had told me that the rest two will be delivered on the next day. This exchange pick up is not reflected or updated in...

On 13th I place order in ajio website. My money debited from my account but order not confirmed. It's been 21 days, but I didn't get my refund money till now. Whenever I am asking about update on my complaint, customer care people are just postpone the update date....

Hi
I tried ordering for a UCB bag, from my registered account but in the process of paying, my amount got deducted but the order didn’t get placed, let me know how can I get the refund.

Attaching a proof of the payment...

I have ordered 8 t-shirts and pay online full amount but my order isn't placed and I didn't get any confirmation...

I have ordered 8 tshirts and and pay online but my order is not placed and I did not get any confirmation message....

I have ordered 2 items from ajio but my money has been deducted but order not placed...