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AJIO Complaints & Reviews

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Updated: Apr 28, 2026
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AJIO reviews & complaints page 143

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S
Swati Routray
Jun 21, 2021
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I ordered a sweatshirt from Ajio on the 10 of June and delivered it by 18 June. Today I washed the sweatshirt in normal water and all the print came out. My order id is - FL[protected]. Please look after this matter.
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    Ramyakowleshwara
    Jun 21, 2021
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    Address: SaiRaya, Beside RASA Bar n restaurant, Uppinakote road, Varamballi(v),Bramhavara

    Hi AJIO this is my order ID FL[protected]
    I have ordered 5 kuthas, in that 2 kurthas are with bottom, bt today When I received the items I received only kurthas not bottoms, I even paid for bottom, I want bottoms, please resolve this problem
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      Jayraj Jain
      Jun 21, 2021
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      Address: [email protected]

      I made a order of 2 jeans from Ajio . After payment from paytm wallet it was written done but when i came back to Ajio he loged me out of the application . And when i again signed in there was no order in order book and my amount was deducted and as well as my ajio Wallet amount was also deducted.
      Please resolve my issue
      This was my 1st order

      Paytm wallet transaction id :
      [protected]
      Order id :
      PSUzZvdINEeu6IPOrj1gMeQ

      Paytm wallet amount : Rs1323.38
      Ajio wallet amount : Rs164
      AJIO customer support has been notified about the posted complaint.
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        Jayraj Jain
        Jun 21, 2021
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        Address: [email protected]

        I made a order 2 jeans from Ajio . After payment from paytm wallet it was written done but when i came back to ajio he loged me out of the application . And when i again signed in there was no order in order book and my amount was deducted and as well as my ajio Wallet amount was also deducted.
        And order not yet showing in order book nor any message of confirmation.

        Paytm wallet transaction id :
        [protected]
        Order id :
        PSUzZvdINEeu6IPOrj1gMeQ

        Paytm wallet amount : Rs1323.38
        Ajio wallet amount : Rs164
        AJIO customer support has been notified about the posted complaint.
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          Alben Jose
          Jun 19, 2021
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          We have ordered some clothes from Ajio website during mid March 2021. The initial transaction payment did not go through and so we tried with one of our other bank cards and the payment was successful and order got placed. After 3 days, to our surprise, the initial card which got declined for purchase also got charged with the same amount. We started requesting them that this transaction got duplicated, sent all the proofs from our banks for multiple times, called to the customer service representative multiple times in the last 90 days ( till date - June 20th 2021 ) and they keep informing us that we will refund you by this date and that date and it never happens. We are tired following up with them and this is a huge scam which they are doing by holding people money. Customer service is terrible and they do not know how to handle these kind of small situations. I hope they fix their customer service group coordination before they run out of people trust.

          In short, I will never go back to ajio for purchasing anything because of this bad experience.

          If there is a possibility of helping us get a refund, please reply me .

          Thanks
          AJIO customer support has been notified about the posted complaint.
          The order number is FL[protected]
          Complaint ID -COM[protected]
          I did not receive any update on this. Can someone take action on this please ?

          Thanks
          The refund was made to our account. Thanks for taking care .
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            Pussyman
            Jun 19, 2021
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            Unable to place order
            AJIO customer support has been notified about the posted complaint.
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              S
              shobhakiran18
              Jun 19, 2021
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              Website: Ajio.in

              Problem no.1- I had generated an issue with a product that I returned with id FL[protected], I had returned the product but It was never reflected in the app . what am I supposed to do?I received many calls that my problem will be addressed and seems like you guys just forgot about it .I was asked the acknowledgement receipt but The delivery person never gave the acknowledgment receipt. And I had raised this complaint before also that this happened and never heard from them.
              Problem no. 2-I had placed an order with ajio in november, the amount got transacted but the order wasnt placed, so I waited for some days for refund, which I havent received till now, I have written so many mails to them, they dont reply to it.
              1. Transaction Reference number-T2011111926096067781298

              2. Payment Gateway -PSnGXPCQlEeud8y9L1qz2SQ

              3. Number of times debit happened-Once

              4. Total Amount-1593

              5. Mode of Payment-UPI phone pe

              6. Bank Name-SBI

              7. Date of Transaction-11 NOV 2020

              8. Time of Transaction-7:26 PM.
              I have all the mails and the screenshots as well
              AJIO customer support has been notified about the posted complaint.
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                Sudeep Nellur
                Jun 18, 2021
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                I have placed an order on 18 June 2021, made payment via phonepe. The amount got deducted but order didn't get placed. Please place the order or refund the amount.
                AJIO customer support has been notified about the posted complaint.
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                  siddarth2001
                  Jun 18, 2021
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                  Hello,
                  I did not receive any order and how can it be said that order delivered. I want to know where is my order or else i want refund.Very bad experience with Ajio delivery.
                  Please solve this issue as soon as possible else i have to report higher authority
                  Order ID #FL[protected]
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                    A
                    Anjali Tanaji Shinde - Suryawanshi
                    Jun 18, 2021
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                    Address: Kavathe Ekand

                    I have not received any email from you
                    I have returned my parcel
                    AJIO customer support has been notified about the posted complaint.
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                      Common23
                      Jun 18, 2021
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                      Address: 3rd floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai
                      Website: Ajio.com

                      I ordered 3 Packs of sleeveless vests (Each Pack Containing 3 sleeveless vests) i.e., 9 in total.
                      But to my surprise one of the packs has only 2 of them and one pack has only one i.e., 6 in total.
                      I paid Rs.1491 for 3 packs containing 3 each. This is clearly a case of fraud from the seller and Ajio.

                      I haven't experienced this kind of behaviour from Ajio prior to this, being such a reputed brand. This is ridiculous on the part of the seller that too Reliance Retail.
                      I will propose this issue on every forum possible. This is clearly an issue o[censored]nfair trade practices followed by Ajio.

                      I am also attaching pictures of the bill and the product received from Ajio for your reference.

                      Seller/Consignor: RELIANCE RETAIL LIMITED
                      RRL TST GURSAHAIGANJ, KAUSHAL, TRANSPORT CO, TIRWA ROAD GURSAHAIGANJ, UP 209722

                      Kindly initiate a refund/replacement or send the missing items as soon as possible, the packs are intact and in unused condition.
                      Resolve the issue at the earliest.
                      AJIO customer support has been notified about the posted complaint.
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                        Monicajain1997
                        Jun 18, 2021
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                        I have placrd order and done upi payment however order was not placed
                        But my money is deducted
                        AJIO customer support has been notified about the posted complaint.
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                          just shoot me
                          Jun 18, 2021
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                          Address: 33 plot no new housing board colony swm

                          I didn't receive my money in bank which I have transferred from ajio wallet
                          AJIO customer support has been notified about the posted complaint.
                          Been 7 days
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                            pavani chinni
                            Jun 17, 2021
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                            I ordered on 17/7/21 and debited via phone pay but not showing confirming order could u return my money
                            AJIO customer support has been notified about the posted complaint.
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                              Rita5678
                              Jun 17, 2021
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                              I want refund my money because my money was debited but did not placed order
                              AJIO customer support has been notified about the posted complaint.
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                                Pavatharini S
                                Jun 17, 2021
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                                I have ordered on ajio app on 14.6.2021 and paid for it via google pay but I haven't received any confirmation mail regarding the status of the order nor I'm unable to track the delivery but the amount was debited from my bank account. Kindly do the needful as soon as possible.
                                AJIO customer support has been notified about the posted complaint.
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                                  Sahil Kumar sethy
                                  Jun 17, 2021
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                                  Address: Manjuriroad

                                  I just recently ordered 7 items from ajio and paid for it via Google pay. After a while the amount was debited from my bank account but I couldn't have seen my order confirmed on ajio app. what should I do?
                                  AJIO customer support has been notified about the posted complaint.
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                                    Sahil Kumar sethy
                                    Jun 16, 2021
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                                    Address: Manjuriroad
                                    Website: Ajio

                                    Recently ordered 3 items from ajio and paid for it via Google pay. After a while the amount was debited from my bank account but I couldn't have seen my order confirmed on ajio app. what should I do?
                                    AJIO customer support has been notified about the posted complaint.
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                                      Srinayana
                                      Jun 16, 2021
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                                      Address: Shivam Hills Colony, Road No 18,plot No 258,near Bachpan Play School, Haythnagar

                                      I have placed a order using google pay.. Money has debited from my account but when I get back to my app i found those in my bag... And it shows there is no oreder been placed
                                      AJIO customer support has been notified about the posted complaint.
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                                        Harshini Gajawada
                                        Jun 16, 2021
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                                        I ordered nightwear in which it was mentioned both top wear and bottom wear will be delivered but I received only the topwear
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