AJIO Complaints & Reviews

I have ordered some items in ajio and payment has done through upi but it is not reflected in the orders and my order is not done

I had placed and order id : FL[protected] with 3 items on 9th May and after its delivery on 21st May i had placed an exchange request order id : EX[protected] worth Rs.1657.

The courier agent who came on 24th May picked up the 3 items and delivered to me one item among the three that day.. when i asked him, he had told me that the rest two will be delivered on the next day. This exchange pick up is not reflected or updated in the ajio app till date. Also the same about the one that got delivered that day is neither reflected.

The next delivery agent who came on 27th May did not deliver my remaining products saying that my items to be picked up are pending. AJIO'S delivery agents' miscommunication has resulted with me not receiving my product or my refund.

I contacted ajio through email and provided them with the details of my exchange pick up, the delivery agent's number etc. They asked me to wait. It has been one week and till now there is no contact from ajio regarding the same.. and till now nothing is updated in the site..

On 13th I place order in ajio website. My money debited from my account but order not confirmed. It's been 21 days, but I didn't get my refund money till now. Whenever I am asking about update on my complaint, customer care people are just postpone the update date.

Hi
I tried ordering for a UCB bag, from my registered account but in the process of paying, my amount got deducted but the order didn’t get placed, let me know how can I get the refund.

Attaching a proof of the payment

I have ordered 8 t-shirts and pay online full amount but my order isn't placed and I didn't get any confirmation

I have ordered 8 tshirts and and pay online but my order is not placed and I did not get any confirmation message.

I have ordered 2 items from ajio but my money has been deducted but order not placed

Hi,
I have ordered couple of items via upi but it is not reflected in my order status and my money got deducted from my account.

I've ordered 2 items, for which I was redirected twice to the payment gateway, assuming it didn't deduct at first.

Post successful transaction via gpay, the amount got debited twice and I havent yet received any confirmation message nor order ID nor reflecting any order transaction / history.

This is such an inconvenience and a terror for loosing an amount which is not reflected for a long long time.

I recently tried doing transaction through ajio mobile app and did payment through upi. Payment got successfull and debited amount from my bank but I didn’t recieved order confirmation and order details.
Requesting to please look into this and let me know.

Refund of amount 1025 Rs against an unsuccessful order that is not being reflected in the app, has not been initiated from AJIO. Though refund was promised in case of any deduction.

This shakes our belief in your system.
Please do the needful to restore the same.

I placed an order on AJIO on 30th may and paid via UPI. The money got debited but I didn’t receive any order confirmation

I ve placed order amunt is deducted through upi and order is still not confirmed

Hello

It’s been a month since I returned their product
They delivered the wrong product first and after I returned they initiated the refund late (20 May) and still did not refund the money

The customer care gives false promises
Keep me on hold for 15-20 mins

They are not refunding for the order id FL[protected]

Please raise a complain and help me

Thank you

Hi,
I have ordered couple of items but it is not reflected in my order status and my money got deducted from my account i hope you solve this problem as soon as possible

I am here to inform you that the money got debited from my bank account but the orders not placed yet. I have been waiting for those products to arrive since forever and now finally when its arrived that i had to face a problem with the transaction .theirs been no response to my emails and calls on customercare helplines.kindly look into it.

I have ordered through cashkaro on ajio on 30may of rs 986. payment has done but order not placed. Also nothing is visible on ajio. I want my money back. I am attaching some prof of payment

I had ordered 3 items from ajio with order id #FL[protected] for which i had already paid but the delivery is missing and the status shows that the items have been delivered. Please check and let me know asap

Hai my name is kalyan kumar my order number is Order ID : FL[protected] puma wallet and my RETURN ID: RT36391430 I want my refund now because tooo much late, many times called customer care service they are extended time, first time I see this type of worst service and waste service from ajio, I want my refund quickly

I ordered 2 products but I got only one product please ensure fast I paid money for both