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AJIO Complaints & Reviews

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Last updated Apr 25, 2024
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AJIO reviews & complaints page 147

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M
md mubbasir ahmed
May 5, 2021
Oct 24, 2022
This thread was updated on Oct 24, 2022
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Missing product and refund issue

Sir/madam i have return 3 products to ajio. My return id is RT33431166. I have a proof of 3 returned products. But ajio reshipped via ECOM 2 products instead of 3 products and that two products was wrong item. I have return 3 orignal products. In reship i get 2 different products. One product is missing. Reship ECOM NO. IS [protected]. So you can easily check via return id and ECOM no. How ajio make a fraud with customer. Ajio customerscare...
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M
Monika221289
May 5, 2021
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Transfer wallet amount to My bank account

Website:WWW.AJIO.COM

In March-21 month, AJIO blocked my shopping account. After that I mail them to unblock my account, but when didn't unblock my account, I requested for transfer my wallet amount to my bank account. I mailed them many times, but they always give me next due date. Sometimes they told me by mail that please mail us from registered mail ID. I always mail with registered mail ID, I confirm all details with their customer care by calling toll free...
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A
Anku76670
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Refund request

I cancel my order on 26_4_2021. And it was told by the ajio that I would get refund in 5-7 days, but today it has been more than 5-7 days since I got no refund. I have mail ajio many times but But they just said I'll get refund soon. What the hell.....
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D
dhanush bl
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Didn't received my money back

I have return the order with complete packing
but i didn't receive my money...
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I have ordered 4 dresses in my ajio app!
I was about to pay in Google pay online!
Money also for deducted but I didnt received any confirmation order about that.
I need to confirm my order
My number ajio:[protected]...
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I have received my order on 20th April 2021 and since I’ve to return the product, it’s saying order not yet delivered, I called the customer executives a lot, the response is always same “WAIT FOR 2 more days”
I’ve been patiently quite since 11 days, how to return the products back if there’s no return option for it.

I’ll share snapshot, do check it, it’s in packed since 14th April, and I received it...
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S
s1233
Jul 7, 2021
This thread was updated on Jul 7, 2021
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I am not able to login into my ajio account.

I am not able to login into my account. As there is a some amount in my ajio wallet, i am not able to access the account. i am trying to login from last two days. No customer support is given from the company. Please help me out of this....
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K
Kavga
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Jeans returned

I have ordered a Jean, but the delivered product is different from the ordered one so I have kept for refund.the product has been returned but I have not received my money yet😪...
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Address:74-6-37, Prakash Nagar, Rajahmundry

I purchased the product of ROZVEH ON[protected].
The product was delivered to me. As this is not fit to me I opted for Return.
My Ajio package with AWB [protected] - Delhivery . The delivery boyHAS not taKEN the product by mentioning the reason that the the Tag number is not tallying. But I have placed the return what ever you have delivered to me.

But there was no response from AJIO team
Kindly see...
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M
mohammed niyas ksd
from Muluppilagadu, Kerala
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Not refunded the returned product also not showing not returned

I have returned product last mnth not refunded till this date and to my surprise its now showing that product delivered...
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P V SURESH KUMAR
from Hyderabad, Telangana
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Online shopping

I have purchased 2 items in ajio online shopping on 3rd April 2021 and the order number is #FL[protected]. Not yet received the items and i have complained over ajio customer care on 13th April and raised again on 20th April. But the issue has not resolved till now. Please take necessary action in this regard and return the amount in my account....
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Address:Banglore

I placed an order today and the amount was deducted from my account through upi but the status of my order is not showing on my ajio account. Also I didn’t get any email or confirmation letter regarding my purchase.
Please resolve this and confirm my order as soon as possible....
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M
md mubbasir ahmed
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Refund amount not initiated

Sir/Madam I Have Ordered 3 Products From AJIO My Order Is FL[protected]. Because Of Smaller In Size So I Was Return All 3 Products. Later I Was Recieved A Mail From Ajio As Your Return Products Was Non Ajio Products And They Reship To Me. When I Was Opened Reship Products It Was Changed Products I Did Not Return That Products And I Have Return 3 Products Instead Of 3 I Getting 2 Products In Reship One Products Is Missing. And That 2 Products...
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I ordered two shoes, and received wrong products received same brand but different models i registered the complaint ajio, they accepted the return and It was picked up more than a month ago and i have not received any refund on it yet till date, i am complaining from day 1 even on social media they are not replying, when i call on customer care it gets connected in 1.5 hours i wait for that long they still don’t give me any update once...
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A
archiarchana
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Return related

My returns r not picked up yet
return id#RT35071031
return id#RT34893255
return id #RT34417987
i have called so many time
i sent mail also...
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I just made an order on jio my payment From phoney pay upu and Ajio wallet Both has been deducted but end up showing payment failed please pay again.
This was my first ever shop on AJIO and worst experience in online shop.
Kindly send my money back and keep your products with you. I don't want this type of experience in online shop.
Customer care is also not responding....
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S
Shreyajaiswal
from Unnao, Uttar Pradesh
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my money

I ordered 2 it's from ajio on 2 April total amount I paid was 1919/_ through airtel wallet. One product which was not even dispatched I canceled and got refund withing 3 to5 days in my airtel wallet but the second item was delivered and because of colour issue I returned it on 9 April till now 27 April I didn't get any refund of amount 999.50 which pending . Plz resolve my issue.🙏...
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M
Muhammed khais
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited

I have placed an order through ajio app and done payment via googlepay. But in the order menu of the ajio app doesn’t show the order i placed....
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A
Aanchal Walia
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Money deducted but order not places

On 27/04/2021 at 1:24 my bank account debited the amount of 2002 INR against the order I placed. However the app shows no order has been placed but the money has been deducted from my account. I request you to please resolve this issue as soon as possible. I also didn’t receive any confirmation mail regarding the order. Hope you look into this matter soon....
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Address:Bangalore

Received empty cover instead of the product, when I connected with them, they are saying that the product was delivered safely and talking very rudely

I have purchased this in Feb 2021 month and till now no resolution...
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