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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
Unresolved
3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 147

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E
Ekta Madheshiya
Jun 3, 2021
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Hi
I tried ordering for a UCB bag, from my registered account but in the process of paying, my amount got deducted but the order didn’t get placed, let me know how can I get the refund.

Attaching a proof of the payment
AJIO customer support has been notified about the posted complaint.
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    Neha Baghzai
    Jun 2, 2021
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    Address: 158,prabhu nagar/Idgah Hills

    I have ordered 8 t-shirts and pay online full amount but my order isn't placed and I didn't get any confirmation
    AJIO customer support has been notified about the posted complaint.
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      Neha Baghzai
      Jun 2, 2021
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      Address: 158 Prabhu Nagar idgah hills neelkanth colony

      I have ordered 8 tshirts and and pay online but my order is not placed and I did not get any confirmation message.
      AJIO customer support has been notified about the posted complaint.
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        P
        palaksingh
        Jun 2, 2021
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        I have ordered 2 items from ajio but my money has been deducted but order not placed
        AJIO customer support has been notified about the posted complaint.
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          K
          Kritika Daud
          Jun 1, 2021
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          Hi,
          I have ordered couple of items via upi but it is not reflected in my order status and my money got deducted from my account.
          AJIO customer support has been notified about the posted complaint.
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          Did they resolved your problem ?
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            A
            Allenfernsgoa
            Jun 1, 2021
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            I've ordered 2 items, for which I was redirected twice to the payment gateway, assuming it didn't deduct at first.

            Post successful transaction via gpay, the amount got debited twice and I havent yet received any confirmation message nor order ID nor reflecting any order transaction / history.

            This is such an inconvenience and a terror for loosing an amount which is not reflected for a long long time.
            AJIO customer support has been notified about the posted complaint.
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              H
              Hiral Mav
              Jun 1, 2021
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              I recently tried doing transaction through ajio mobile app and did payment through upi. Payment got successfull and debited amount from my bank but I didn’t recieved order confirmation and order details.
              Requesting to please look into this and let me know.
              AJIO customer support has been notified about the posted complaint.
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                J
                JinnyJD
                Jun 1, 2021
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                Refund of amount 1025 Rs against an unsuccessful order that is not being reflected in the app, has not been initiated from AJIO. Though refund was promised in case of any deduction.

                This shakes our belief in your system.
                Please do the needful to restore the same.
                AJIO customer support has been notified about the posted complaint.
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                  Y
                  Yash1226
                  from Mumbai, Maharashtra
                  Jun 1, 2021
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                  I placed an order on AJIO on 30th may and paid via UPI. The money got debited but I didn’t receive any order confirmation
                  AJIO customer support has been notified about the posted complaint.
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                    S
                    Shilpashree jn
                    Jun 1, 2021
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                    I ve placed order amunt is deducted through upi and order is still not confirmed
                    AJIO customer support has been notified about the posted complaint.
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                      A
                      Anila Chacko
                      Jun 1, 2021
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                      Resolved

                      Hello

                      It’s been a month since I returned their product
                      They delivered the wrong product first and after I returned they initiated the refund late (20 May) and still did not refund the money

                      The customer care gives false promises
                      Keep me on hold for 15-20 mins

                      They are not refunding for the order id FL[protected]

                      Please raise a complain and help me

                      Thank you
                      Jun 8, 2021
                      Complaint marked as Resolved 
                      Refunded
                      AJIO customer support has been notified about the posted complaint.
                      Jun 01, 2021
                      Updated by Anila Chacko                       I haven’t received any refund
                      Jun 05, 2021
                      Updated by Anila Chacko                       Hi

                      Please raise a serious complaint against Ajio
                      They have resolved the ticket as seen in the screenshot and I haven’t received any refund yet
                      Please
                      Thank you

                      View replies
                      Hi

                      Please raise a serious complaint against Ajio
                      They have resolved the ticket as seen in the screenshot and I haven’t received any refund yet
                      Please
                      Thank you
                      Reply
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                        K
                        Kavyaphuuu
                        Jun 1, 2021
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                        Hi,
                        I have ordered couple of items but it is not reflected in my order status and my money got deducted from my account i hope you solve this problem as soon as possible
                        AJIO customer support has been notified about the posted complaint.
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                          V
                          VarshaMokal
                          May 31, 2021
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                          I am here to inform you that the money got debited from my bank account but the orders not placed yet. I have been waiting for those products to arrive since forever and now finally when its arrived that i had to face a problem with the transaction .theirs been no response to my emails and calls on customercare helplines.kindly look into it.
                          AJIO customer support has been notified about the posted complaint.
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                            T
                            that_ordinary_girl rishika
                            May 31, 2021
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                            I have ordered through cashkaro on ajio on 30may of rs 986. payment has done but order not placed. Also nothing is visible on ajio. I want my money back. I am attaching some prof of payment
                            AJIO customer support has been notified about the posted complaint.
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                              M
                              Minaz_p
                              May 31, 2021
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                              I had ordered 3 items from ajio with order id #FL[protected] for which i had already paid but the delivery is missing and the status shows that the items have been delivered. Please check and let me know asap
                              AJIO customer support has been notified about the posted complaint.
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                                K
                                kalyan 123
                                May 31, 2021
                                Resolved
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                                Resolved

                                Address: Amaravathi nagar ,khammam

                                Hai my name is kalyan kumar my order number is Order ID : FL[protected] puma wallet and my RETURN ID: RT36391430 I want my refund now because tooo much late, many times called customer care service they are extended time, first time I see this type of worst service and waste service from ajio, I want my refund quickly
                                Jun 1, 2021
                                Complaint marked as Resolved 
                                Recieved refund thank you consumer complaints
                                AJIO customer support has been notified about the posted complaint.
                                May 31, 2021
                                Updated by kalyan 123                                 I want my refund
                                Jun 01, 2021
                                Updated by kalyan 123                                 Today i received refund thank you consumer complaints
                                View replies
                                Today i received my REFUND thank you consumer complaints
                                Reply
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                                  A
                                  Akhilauma shree
                                  May 30, 2021
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                                  I ordered 2 products but I got only one product please ensure fast I paid money for both
                                  AJIO customer support has been notified about the posted complaint.
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                                    Y
                                    yusuffahad
                                    from Piravam, Kerala
                                    May 29, 2021
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                                    Made a prepaid order on 29April, order confirmed and delivery assured by 10th May, not delivered or despatched, complaint raised with customer care, assured to clear by 18 may, till date after which no clear response or customer service guys disconnect call after waiting long, 13 orders are confirmed but till date not despatched or no clear response. #FL[protected]
                                    AJIO customer support has been notified about the posted complaint.
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                                      S
                                      Shanmuk_
                                      May 28, 2021
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                                      Address: Srikakulam

                                      I received the product AJIO but I’m my account order section it shows the delivery was unsuccessful and I want to exchange that product because of size issue please help me with this query
                                      AJIO customer support has been notified about the posted complaint.
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                                        D
                                        divyanshd25
                                        May 27, 2021
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                                        Hi I had placed an order with Ajio back on August 13th, 2020 but later I cancelled it. I took the issue up with the company and they said that they would initiate the refund however the amount hasn’t been reflected in my bank account. Kindly look into the matter. Thanks
                                        Order ID- FL[protected]
                                        UPI ID[protected]
                                        AJIO customer support has been notified about the posted complaint.
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