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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
Complaints 4157
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292
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3865
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 147

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N
Neha Baghzai
Jun 2, 2021
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Address: 158,prabhu nagar/Idgah Hills

I have ordered 8 t-shirts and pay online full amount but my order isn't placed and I didn't get any confirmation
AJIO customer support has been notified about the posted complaint.
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    N
    Neha Baghzai
    Jun 2, 2021
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    Address: 158 Prabhu Nagar idgah hills neelkanth colony

    I have ordered 8 tshirts and and pay online but my order is not placed and I did not get any confirmation message.
    AJIO customer support has been notified about the posted complaint.
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      palaksingh
      Jun 2, 2021
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      I have ordered 2 items from ajio but my money has been deducted but order not placed
      AJIO customer support has been notified about the posted complaint.
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        K
        Kritika Daud
        Jun 1, 2021
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        Hi,
        I have ordered couple of items via upi but it is not reflected in my order status and my money got deducted from my account.
        AJIO customer support has been notified about the posted complaint.
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        Did they resolved your problem ?
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          A
          Allenfernsgoa
          Jun 1, 2021
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          I've ordered 2 items, for which I was redirected twice to the payment gateway, assuming it didn't deduct at first.

          Post successful transaction via gpay, the amount got debited twice and I havent yet received any confirmation message nor order ID nor reflecting any order transaction / history.

          This is such an inconvenience and a terror for loosing an amount which is not reflected for a long long time.
          AJIO customer support has been notified about the posted complaint.
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            H
            Hiral Mav
            Jun 1, 2021
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            I recently tried doing transaction through ajio mobile app and did payment through upi. Payment got successfull and debited amount from my bank but I didn’t recieved order confirmation and order details.
            Requesting to please look into this and let me know.
            AJIO customer support has been notified about the posted complaint.
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              J
              JinnyJD
              Jun 1, 2021
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              Refund of amount 1025 Rs against an unsuccessful order that is not being reflected in the app, has not been initiated from AJIO. Though refund was promised in case of any deduction.

              This shakes our belief in your system.
              Please do the needful to restore the same.
              AJIO customer support has been notified about the posted complaint.
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                Y
                Yash1226
                from Mumbai, Maharashtra
                Jun 1, 2021
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                I placed an order on AJIO on 30th may and paid via UPI. The money got debited but I didn’t receive any order confirmation
                AJIO customer support has been notified about the posted complaint.
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                  S
                  Shilpashree jn
                  Jun 1, 2021
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                  I ve placed order amunt is deducted through upi and order is still not confirmed
                  AJIO customer support has been notified about the posted complaint.
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                    A
                    Anila Chacko
                    Jun 1, 2021
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                    Resolved

                    Hello

                    It’s been a month since I returned their product
                    They delivered the wrong product first and after I returned they initiated the refund late (20 May) and still did not refund the money

                    The customer care gives false promises
                    Keep me on hold for 15-20 mins

                    They are not refunding for the order id FL[protected]

                    Please raise a complain and help me

                    Thank you
                    Jun 8, 2021
                    Complaint marked as Resolved 
                    Refunded
                    AJIO customer support has been notified about the posted complaint.
                    Jun 01, 2021
                    Updated by Anila Chacko                     I haven’t received any refund
                    Jun 05, 2021
                    Updated by Anila Chacko                     Hi

                    Please raise a serious complaint against Ajio
                    They have resolved the ticket as seen in the screenshot and I haven’t received any refund yet
                    Please
                    Thank you

                    View replies
                    Hi

                    Please raise a serious complaint against Ajio
                    They have resolved the ticket as seen in the screenshot and I haven’t received any refund yet
                    Please
                    Thank you
                    Reply
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                    7 found this helpful
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                      K
                      Kavyaphuuu
                      Jun 1, 2021
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                      Hi,
                      I have ordered couple of items but it is not reflected in my order status and my money got deducted from my account i hope you solve this problem as soon as possible
                      AJIO customer support has been notified about the posted complaint.
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                        V
                        VarshaMokal
                        May 31, 2021
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                        I am here to inform you that the money got debited from my bank account but the orders not placed yet. I have been waiting for those products to arrive since forever and now finally when its arrived that i had to face a problem with the transaction .theirs been no response to my emails and calls on customercare helplines.kindly look into it.
                        AJIO customer support has been notified about the posted complaint.
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                          T
                          that_ordinary_girl rishika
                          May 31, 2021
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                          I have ordered through cashkaro on ajio on 30may of rs 986. payment has done but order not placed. Also nothing is visible on ajio. I want my money back. I am attaching some prof of payment
                          AJIO customer support has been notified about the posted complaint.
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                            M
                            Minaz_p
                            May 31, 2021
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                            I had ordered 3 items from ajio with order id #FL[protected] for which i had already paid but the delivery is missing and the status shows that the items have been delivered. Please check and let me know asap
                            AJIO customer support has been notified about the posted complaint.
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                              K
                              kalyan 123
                              May 31, 2021
                              Resolved
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                              Resolved

                              Address: Amaravathi nagar ,khammam

                              Hai my name is kalyan kumar my order number is Order ID : FL[protected] puma wallet and my RETURN ID: RT36391430 I want my refund now because tooo much late, many times called customer care service they are extended time, first time I see this type of worst service and waste service from ajio, I want my refund quickly
                              Jun 1, 2021
                              Complaint marked as Resolved 
                              Recieved refund thank you consumer complaints
                              AJIO customer support has been notified about the posted complaint.
                              May 31, 2021
                              Updated by kalyan 123                               I want my refund
                              Jun 01, 2021
                              Updated by kalyan 123                               Today i received refund thank you consumer complaints
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                              Today i received my REFUND thank you consumer complaints
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                                A
                                Akhilauma shree
                                May 30, 2021
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                                I ordered 2 products but I got only one product please ensure fast I paid money for both
                                AJIO customer support has been notified about the posted complaint.
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                                  Y
                                  yusuffahad
                                  from Piravam, Kerala
                                  May 29, 2021
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                                  Made a prepaid order on 29April, order confirmed and delivery assured by 10th May, not delivered or despatched, complaint raised with customer care, assured to clear by 18 may, till date after which no clear response or customer service guys disconnect call after waiting long, 13 orders are confirmed but till date not despatched or no clear response. #FL[protected]
                                  AJIO customer support has been notified about the posted complaint.
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                                    S
                                    Shanmuk_
                                    May 28, 2021
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                                    Address: Srikakulam

                                    I received the product AJIO but I’m my account order section it shows the delivery was unsuccessful and I want to exchange that product because of size issue please help me with this query
                                    AJIO customer support has been notified about the posted complaint.
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                                      D
                                      divyanshd25
                                      May 27, 2021
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                                      Hi I had placed an order with Ajio back on August 13th, 2020 but later I cancelled it. I took the issue up with the company and they said that they would initiate the refund however the amount hasn’t been reflected in my bank account. Kindly look into the matter. Thanks
                                      Order ID- FL[protected]
                                      UPI ID[protected]
                                      AJIO customer support has been notified about the posted complaint.
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                                        N
                                        naresniva
                                        from Hyderabad, Telangana
                                        May 27, 2021
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                                        Website: www.ajio.com

                                        On may 15, 2021 purchased saree on ajio online shopping app . amount 1057 is paid through mobiwik wallet and payment is succesful.

                                        But Ajio team said payment is successful but order is not successful. till today amount 1057 is not refunded kindly do needful.

                                        Payment Id pay_HB2SRZd71uf6pe
                                        date of incident 15th May, 2021
                                        Method Mobikwik Wallet
                                        AJIO customer support has been notified about the posted complaint.
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