AJIO Complaints & Reviews

Made a prepaid order on 29April, order confirmed and delivery assured by 10th May, not delivered or despatched, complaint raised with customer care, assured to clear by 18 may, till date after which no clear response or customer service guys disconnect call after waiting long, 13 orders are confirmed but till date not despatched or no clear response. #FL[protected]

I received the product AJIO but I’m my account order section it shows the delivery was unsuccessful and I want to exchange that product because of size issue please help me with this query

Hi I had placed an order with Ajio back on August 13th, 2020 but later I cancelled it. I took the issue up with the company and they said that they would initiate the refund however the amount hasn’t been reflected in my bank account. Kindly look into the matter. Thanks
Order ID- FL[protected]
UPI ID[protected]

On may 15, 2021 purchased saree on ajio online shopping app . amount 1057 is paid through mobiwik wallet and payment is succesful.

But Ajio team said payment is successful but order is not successful. till today amount 1057 is not refunded kindly do needful.

Payment Id pay_HB2SRZd71uf6pe
date of incident 15th May, 2021
Method Mobikwik Wallet

Payment got successful but order not got placed.. my contact number [protected]

Complaint Id--COM[protected]
After my account was blocked, I called up
Customer care, I wAs told ki wallet money will be transferred to bank account and return was created by customer care executive...
Please chk the call recorings, regiatered mobile number [protected]..
And its shameful and dissappointimg that products has been picked and money has still not transferred from wallet to my bank account...

I've ordered 5 pairs of jeans from Ajio on April 29, 2021, having Order# FL[protected]. Out of 5, 4 were sent together and the 5th one was sent separately. The estimated delivery date was May 7 according to the Ajio website. Due to unforeseen circumstances, the order containing 4 pairs of jeans was delivered only on May 16. However, the 5th one seems to be missing and it has not yet delivered. The shipment was sent through a courier named XpressBees. Ajio doesn't have proper customer support and they've not yet responded with a correct response. They're also not allowing me to cancel the order since it was already shipped. I no longer needed the 5th product, but seems like there is no way to cancel the order or get the refund. Please assist.

I just ordered on Ajio, I completed Payment using UPI through Google pay but no order is placed and nothing is showing on the
app. The order was of Rs 3528.62
The payment was successful and received by Ajio.

My ajio account was blocked 1 month back and I have some money on that account, I want to use the money please unblock my account

I returned a product worth rs635 and the same was picked up next day. It's been 10days since then & I havent received the refund from them.

Please refund the amount which has been debited twice from phone pe . Transaction Id is T2105232206427492898434 and T2105232209014580178920.
Please revert back and credit the amount.
thank you

Order ID: FL[protected] [Refund Not Received]/ Complaint No. COM[protected]/ticket INQ[protected]

Fraud Company--- Refund Initiated on 03/05/2021

refund not received.

complaint raised as per due date on 14/05/2021

refund not received.

Ajio asked Credit card statement- statement provided.

Refund not received.

Resolution dated 18/05/2021

refund not received.

I have placed the order on Jan 10, 2021 for the amount of Rs 1768/- on AJIO & my order number is FLO[protected]registered m. no. +91 [protected]). The payment has been made via Phone pe but after a month my the order got cancelled by AJIO without initiating the refund. I approached customer care about this issue so many times and also send a written complaint to AJIO and every time they said that we will resolved your issue within 2 working...

I was complaining..it is a month but the amount of 1389 which is debited from my account without placing order is not returned till now.

Date of pickup-7th may 2021
client-ajio, return order no-RT35743906
order no-FLO[protected]
i have ordered some kurtas in ajio, they got delivered as per the scheduled date...due to some quality issue i have kept return request...the courier boy on the next day picked up those kurtas and said that the amount will be trasferred to ajio wallet...it has been almost 15days since he picked up those kurtas but the amount hasnot transferred to my wallet

i have uploaded the acknowledgement slip..you can go through this ...kindly resolve my issue as earlier as possible

Hii I ordered Puma Ferreira cat 7s ultra shoe, and 2 performax panelled track pants, I used coupon and I made a payment of 3, 388rs by Google pay, I got deducted Money from my bank account of 3, 388rs but the payment had done but there is no order taken place .

So further i ordered performax track pant by making COD then the order has taken place so I cancelled the order .

Plz make a refund

My name is vinay singh from Nahan, sirmaur (hp) -173001, I ordered shoes from ajio application item named Puma scuderia ferrari textured lace up sneakers, Bearing order no.- #FL[protected] shipped on 7th of may, and toady i.e. 19th May I received a wrong item and when I opened the parcel the invoice in it is named after someone else,
showing address: Name-Gorav, ellenabad, javik bharat mission, bagchi temple, SIRSA HR 125102
Mob no.- [protected] bearing AWB NO. - [protected].
Also I paid the COD amount of ₹2500 to delivery boy i.e. the same amount of item what I had ordered .
I called this person named, Gorav and confirmed that this is his order, I am providing the unboxing images of this parcel and also what I had order, kindly look into it and do the needful action as soon as possible, please be assure when will be I'm getting my order, as i ordered it on 6th May and it's already too late.
Thankyou.

Ajio refund not showing in ajio wallet history
And bank transfer not complete also

Refund amount-407.66

I order for 8 products, from that 5 of them delivered and other 3 didn't.2 of them show as delivery unsuccessful and one is delivery delayed.

I ordered for 8 items on ajio and from that only 5 of them delivered and other 3 of them didn't .From that 3 two are shown as delivery unsuccessful and one is delayed..I am still waiting for my product...I want them immediately. At last time when you say like this it's very difficult to me