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AJIO Complaints & Reviews

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Updated: Apr 28, 2026
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AJIO reviews & complaints page 148

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N
naresniva
from Hyderabad, Telangana
May 27, 2021
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Website: www.ajio.com

On may 15, 2021 purchased saree on ajio online shopping app . amount 1057 is paid through mobiwik wallet and payment is succesful.

But Ajio team said payment is successful but order is not successful. till today amount 1057 is not refunded kindly do needful.

Payment Id pay_HB2SRZd71uf6pe
date of incident 15th May, 2021
Method Mobikwik Wallet
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    M
    Mathiyarasi
    May 27, 2021
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    Payment got successful but order not got placed.. my contact number [protected]
    AJIO customer support has been notified about the posted complaint.
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      S
      swati2621
      May 27, 2021
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      Address: India

      Complaint Id--COM[protected]
      After my account was blocked, I called up
      Customer care, I wAs told ki wallet money will be transferred to bank account and return was created by customer care executive...
      Please chk the call recorings, regiatered mobile number [protected]..
      And its shameful and dissappointimg that products has been picked and money has still not transferred from wallet to my bank account...
      AJIO customer support has been notified about the posted complaint.
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        S
        Sooraj Subramaniyan
        from Kodungallur, Kerala
        May 26, 2021
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        Resolved

        I've ordered 5 pairs of jeans from Ajio on April 29, 2021, having Order# FL[protected]. Out of 5, 4 were sent together and the 5th one was sent separately. The estimated delivery date was May 7 according to the Ajio website. Due to unforeseen circumstances, the order containing 4 pairs of jeans was delivered only on May 16. However, the 5th one seems to be missing and it has not yet delivered. The shipment was sent through a courier named XpressBees. Ajio doesn't have proper customer support and they've not yet responded with a correct response. They're also not allowing me to cancel the order since it was already shipped. I no longer needed the 5th product, but seems like there is no way to cancel the order or get the refund. Please assist.
        Jun 12, 2021
        Complaint marked as Resolved 
        The product was not delivered and was returned to the seller. Refund was initiated.
        AJIO customer support has been notified about the posted complaint.
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          R
          Rt hns
          May 25, 2021
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          I just ordered on Ajio, I completed Payment using UPI through Google pay but no order is placed and nothing is showing on the
          app. The order was of Rs 3528.62
          The payment was successful and received by Ajio.
          AJIO customer support has been notified about the posted complaint.
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            P
            Prakash1513
            May 25, 2021
            Resolved
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            Resolved

            Address: Bhagath singh colony,1st line

            My ajio account was blocked 1 month back and I have some money on that account, I want to use the money please unblock my account
            May 25, 2021
            Complaint marked as Resolved 
            My ajio account was blocked and I have some in my ajio wallet I want to use that money please unblock my account
            AJIO customer support has been notified about the posted complaint.
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              A
              Ankie_agg
              from Katra, Jammu and Kashmir
              May 24, 2021
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              I returned a product worth rs635 and the same was picked up next day. It's been 10days since then & I havent received the refund from them.
              AJIO customer support has been notified about the posted complaint.
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                V
                Vinutha chethu
                May 23, 2021
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                Address: #86, Gadenahalli village, tarahunise post, jala hobli, Bangalore 562157
                Website: [email protected]

                Please refund the amount which has been debited twice from phone pe . Transaction Id is T2105232206427492898434 and T2105232209014580178920.
                Please revert back and credit the amount.
                thank you
                AJIO customer support has been notified about the posted complaint.
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                  N
                  nitkrgarg
                  May 23, 2021
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                  Address: H NO 712, 1ST FLOOR, SECTOR-8, NEAR MANAV CHOWK

                  Order ID: FL[protected] [Refund Not Received]/ Complaint No. COM[protected]/ticket INQ[protected]

                  Fraud Company--- Refund Initiated on 03/05/2021

                  refund not received.

                  complaint raised as per due date on 14/05/2021

                  refund not received.

                  Ajio asked Credit card statement- statement provided.

                  Refund not received.

                  Resolution dated 18/05/2021

                  refund not received.
                  AJIO customer support has been notified about the posted complaint.
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                    P
                    pooja.mlv
                    May 22, 2021
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                    Website: www.ajio.com

                    I have placed the order on Jan 10, 2021 for the amount of Rs 1768/- on AJIO & my order number is FLO[protected]registered m. no. +91 [protected]). The payment has been made via Phone pe but after a month my the order got cancelled by AJIO without initiating the refund. I approached customer care about this issue so many times and also send a written complaint to AJIO and every time they said that we will resolved your issue within 2 working days but every time they resolved and closed my complaint without initiating the refund .

                    Have approached a couple of times to AJIO customer care in relation to my refund but nothing much happened. My registered complaint id number is COM[protected].

                    Request to instruct AJIO team to initiate my refund on priority.

                    Regards

                    Pooja Khandelwal

                    +91 [protected]
                    AJIO customer support has been notified about the posted complaint.
                    May 25, 2021
                    Updated by pooja.mlv
                    I haven't yet received any response from AJIO..
                    I haven't yet received any response from AJIO..
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                      S
                      Swekriti
                      May 21, 2021
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                      I was complaining..it is a month but the amount of 1389 which is debited from my account without placing order is not returned till now.
                      AJIO customer support has been notified about the posted complaint.
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                        A
                        ayyanki
                        May 19, 2021
                        Resolved
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                        Resolved

                        Date of pickup-7th may 2021
                        client-ajio, return order no-RT35743906
                        order no-FLO[protected]
                        i have ordered some kurtas in ajio, they got delivered as per the scheduled date...due to some quality issue i have kept return request...the courier boy on the next day picked up those kurtas and said that the amount will be trasferred to ajio wallet...it has been almost 15days since he picked up those kurtas but the amount hasnot transferred to my wallet

                        i have uploaded the acknowledgement slip..you can go through this ...kindly resolve my issue as earlier as possible
                        May 30, 2021
                        Complaint marked as Resolved 
                        I keep on mailing them about my refund..at last I received my refund this day
                        AJIO customer support has been notified about the posted complaint.
                        I ordered a pair of puma shoes on 30th may 2021, I got my package on 3rd Jun. But the product ran too big for my foot. So i decided to return it. I requested for a return on the app the same day that is 3rd jun. The very next day the delivery person took the product back. It means the return pickup was successful, but it's still showing that the return pickup was unsuccessful, which is not true. I did get my refund and I didn't get any acknowledgement slip too.
                        Order Id is FL[protected]
                        Return id is #RT37050924
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                          Anoop Krishan 7
                          May 19, 2021
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                          Address: Doctors layout Nagnathapura hosaroad Bangalore

                          Hii I ordered Puma Ferreira cat 7s ultra shoe, and 2 performax panelled track pants, I used coupon and I made a payment of 3, 388rs by Google pay, I got deducted Money from my bank account of 3, 388rs but the payment had done but there is no order taken place .

                          So further i ordered performax track pant by making COD then the order has taken place so I cancelled the order .

                          Plz make a refund
                          AJIO customer support has been notified about the posted complaint.
                          May 19, 2021
                          Updated by Anoop Krishan 7
                          Hii I ordered Puma Ferreira cat 7s ultra shoe, and 2 performax panelled track pants, I used coupon and I made a payment of 3, 388rs by Google pay, I got deducted Money from my bank account of 3, 388rs but the payment had done but there is no order taken place .

                          So further ordered performax track pant by making COD then the order has taken place so I cancelled the order .

                          Plz make a refund

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                            V
                            Vinaysingh12141
                            May 19, 2021
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                            Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India - 560068

                            My name is vinay singh from Nahan, sirmaur (hp) -173001, I ordered shoes from ajio application item named Puma scuderia ferrari textured lace up sneakers, Bearing order no.- #FL[protected] shipped on 7th of may, and toady i.e. 19th May I received a wrong item and when I opened the parcel the invoice in it is named after someone else,
                            showing address: Name-Gorav, ellenabad, javik bharat mission, bagchi temple, SIRSA HR 125102
                            Mob no.- [protected] bearing AWB NO. - [protected].
                            Also I paid the COD amount of ₹2500 to delivery boy i.e. the same amount of item what I had ordered .
                            I called this person named, Gorav and confirmed that this is his order, I am providing the unboxing images of this parcel and also what I had order, kindly look into it and do the needful action as soon as possible, please be assure when will be I'm getting my order, as i ordered it on 6th May and it's already too late.
                            Thankyou.
                            AJIO customer support has been notified about the posted complaint.
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                              A
                              Ad9anu
                              May 19, 2021
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                              Ajio refund not showing in ajio wallet history
                              And bank transfer not complete also

                              Refund amount-407.66
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                Sarala Gangadharan
                                May 18, 2021
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                                I order for 8 products, from that 5 of them delivered and other 3 didn't.2 of them show as delivery unsuccessful and one is delivery delayed.
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Sarala Gangadharan
                                  May 18, 2021
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                                  Website: www.ajio.com/zivo

                                  I ordered for 8 items on ajio and from that only 5 of them delivered and other 3 of them didn't .From that 3 two are shown as delivery unsuccessful and one is delayed..I am still waiting for my product...I want them immediately. At last time when you say like this it's very difficult to me
                                  AJIO customer support has been notified about the posted complaint.
                                  May 18, 2021
                                  Updated by Sarala Gangadharan
                                  Delivery unsuccessful.

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                                    gokila gangadharan
                                    May 18, 2021
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                                    I ordered for 8 items on 27th april and 5 of them i got remaining 3 i didn't get .From that 3, two products are delivery unsuccessful and one is shown as delayed...Till now i am waiting for my product...I want them immediately... plzzz help
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                                      I
                                      imaker
                                      May 18, 2021
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                                      I have ordered a product from Ajio and we have received it. Then we placed an exchange for that product. The courier guy came and collected the product and said exchange product will be delivered separately. Then we have not received the exchange product. The I have raised the issue with AJIO and they said the can process the refund as we have not received the exchange product. It been almost 8 months but refund is not processed yet. I have called multiple times but no help from them.

                                      I hope I get satisfactory resolution here.

                                      Thanks in advance.
                                      AJIO customer support has been notified about the posted complaint.
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                                        H
                                        May 17, 2021
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                                        Address: delhi

                                        Please refund my amount
                                        AJIO customer support has been notified about the posted complaint.
                                        May 17, 2021
                                        Updated by [email protected]
                                        Rws
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