Claimed

AJIO Complaints & Reviews

1
Updated: Nov 29, 2025
Complaints 4141
Resolved
292
Unresolved
3849
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 149

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
X
Xvishwas
from Mumbai, Maharashtra
May 8, 2021
Report
Copy

Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068 [email protected]
Website: ajio.com

Dear sir,
I ordered my product on the date[protected] but it is not delivered to me I paid money through ajio wallet but on tracking site of xpressbess I saw it is delivered on Saturday 17 April.
I didn't receive the message of out for delivery in my phone number and not even OTP. Sir contacted the 3 times XPRESSBESS CoMPANY, AND AJIO CUSTOMER SUPPORT but he didn't
gave me solution for more than one month and making me fool.
Please help me sir . I think the delivery boy keeps my product.
I want my product not even other thing help me sir.
ORDER ID- FL[protected]
AWB No.-[protected]
My problem is not solved yet please helpe sir.
+3 photos
AJIO customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishal1968
    May 7, 2021
    Resolved
    Report
    Copy
    Resolved

    My account has been blocked by Ajio.on Enquiry, they replied that the account has been blocked as non ajio items have been returned. When I asked for its proof, they are silent.
    Now, I need to return one item and exchange one item for size issue. Please get my account unblocked so that it may be possible.
    May 9, 2021
    Complaint marked as Resolved 
    My complaint is not yet resolved
    AJIO customer support has been notified about the posted complaint.
    My complaint is not yet resolved
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      subash jagan
      May 7, 2021
      Report
      Copy

      Website: AJIO

      I ordered the product in Ajio because of some issue I return the product. They initiated the refund on April 15th and give the reference number but still now I didn't get any refund. I complaint it so many times for this issue in AJIO customer care but still now they didn't take any action about the refund issue.

      Order I'd :FL[protected]
      Return I'd :RT34179094
      Reference number:[protected]
      +2 photos
      AJIO customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gloriya Dominic
        May 7, 2021
        Report
        Copy

        I had placed an order on the ajio app, but the order is missing but the money is debited from my ac.
        What should i do
        +1 photos
        AJIO customer support has been notified about the posted complaint.
        May 07, 2021
        Updated by Gloriya Dominic
        Order missing money debited
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Q
          Qanita Wajid
          May 7, 2021
          Report
          Copy

          Address: Green park colony opp srinivasa theatre, Unique high school
          Website: Ajio

          I ordered huge amounts of jewelry from ajio and then put my upi ID for payment purposes, the payment was successful but the order was not placed. I hope you respond to me soon. Utterly disappointed!
          Phone: [protected]
          AJIO customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            VishalAaryan
            May 6, 2021
            Report
            Copy

            Address: Vidya Nagar Raichur

            Money deducted from my account but order did not placed
            AJIO customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shadygaurav45
              May 6, 2021
              Report
              Copy

              Address: [email protected]

              I have ordered Adidas Yun 96 shoes and chose the UPI as my payment gateway.
              But the transactions was successful and money deducted but order still not placed yet neither confirmed.
              +2 photos
              AJIO customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                md mubbasir ahmed
                May 5, 2021
                Report
                Copy

                Sir/madam i have return 3 products to ajio. My return id is RT33431166. I have a proof of 3 returned products. But ajio reshipped via ECOM 2 products instead of 3 products and that two products was wrong item. I have return 3 orignal products. In reship i get 2 different products. One product is missing. Reship ECOM NO. IS [protected]. So you can easily check via return id and ECOM no. How ajio make a fraud with customer. Ajio customerscare service never trust on customers. Customercare dont response to service . I shared all the details so you can easily verify all the details ask them to refund my amout as soon as possilbe. Refund amount is rs 659. Please help me to refund my amount.
                +1 photos
                AJIO customer support has been notified about the posted complaint.
                I have placed an order through ajio app and done payment via googlepay. But in the order menu of the ajio app doesn’t show the order i placed.Kindly resolve the issue at the earliest.

                Missing product and refund issue - Comment #3830317 - Image #0
                I have ordered 2 products in AJIO . In the invoice it’s showing 2 products bit inside the parcel I got only one product . So where is my another one . We are trying to contact but there is no response. Please check and confirm. It has been long days . You’ll not respond to customer queries I definitely file a case related to this .

                Order ID : FN[protected]

                Missing product and refund issue - Comment #4065317 - Image #0
                Missing product and refund issue - Comment #4065317 - Image #1
                Helpful
                5 other people found this review helpful
                5 found this helpful
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Monika221289
                  May 5, 2021
                  Report
                  Copy

                  Website: WWW.AJIO.COM

                  In March-21 month, AJIO blocked my shopping account. After that I mail them to unblock my account, but when didn't unblock my account, I requested for transfer my wallet amount to my bank account. I mailed them many times, but they always give me next due date. Sometimes they told me by mail that please mail us from registered mail ID. I always mail with registered mail ID, I confirm all details with their customer care by calling toll free number many times. I also raised complaint for transfer wallet amount. Complaint No. COM[protected]. My total wallet amount is approx 6700rs. BANK ACCOUNT DETAILS :
                  Monika Sharma
                  AC No.[protected]
                  IFSC Code - CNRB0003198
                  AJIO's mail response team and customer care team for calls both are different. Communication of both teams are negligible. On call they confirm all the details and asked me for mail them with details for bank transfer of amount, but when I mail them they didn't respond properly or write me mail us with right mail ID.
                  Registered mail ID : monika[protected]@gmail.com
                  I attached some screenshots of emails of refund for proof of registered mail ID. AJIO also send me mail on this mail ID, but when mailed for refund they said this is not my mail ID. Please Help me for refund my all wallet amount in my bank account.
                  +2 photos
                  AJIO customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anku76670
                    May 3, 2021
                    Report
                    Copy

                    I cancel my order on 26_4_2021. And it was told by the ajio that I would get refund in 5-7 days, but today it has been more than 5-7 days since I got no refund. I have mail ajio many times but But they just said I'll get refund soon. What the hell..
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      dhanush bl
                      May 3, 2021
                      Report
                      Copy

                      I have return the order with complete packing
                      but i didn't receive my money
                      +1 photos
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sona srini
                        May 2, 2021
                        Report
                        Copy

                        I have ordered 4 dresses in my ajio app!
                        I was about to pay in Google pay online!
                        Money also for deducted but I didnt received any confirmation order about that.
                        I need to confirm my order
                        My number ajio:[protected]
                        +1 photos
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Swapy Pawar
                          May 1, 2021
                          Report
                          Copy

                          I have received my order on 20th April 2021 and since I’ve to return the product, it’s saying order not yet delivered, I called the customer executives a lot, the response is always same “WAIT FOR 2 more days”
                          I’ve been patiently quite since 11 days, how to return the products back if there’s no return option for it.

                          I’ll share snapshot, do check it, it’s in packed since 14th April, and I received it on 20th, but not marked as delivered.
                          +1 photos
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            s1233
                            May 1, 2021
                            Report
                            Copy

                            I am not able to login into my ajio account.

                            I am not able to login into my account. As there is a some amount in my ajio wallet, i am not able to access the account. i am trying to login from last two days. No customer support is given from the company. Please help me out of this....
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            2 Comments
                            Report
                            Copy
                            K
                            Kavga
                            May 1, 2021
                            Report
                            Copy

                            I have ordered a Jean, but the delivered product is different from the ordered one so I have kept for refund.the product has been returned but I have not received my money yet😪
                            AJIO customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pendyala V R Krishna Rao
                              Apr 30, 2021
                              Report
                              Copy

                              Address: 74-6-37, Prakash Nagar, Rajahmundry

                              I purchased the product of ROZVEH ON[protected].
                              The product was delivered to me. As this is not fit to me I opted for Return.
                              My Ajio package with AWB [protected] - Delhivery . The delivery boyHAS not taKEN the product by mentioning the reason that the the Tag number is not tallying. But I have placed the return what ever you have delivered to me.

                              But there was no response from AJIO team
                              Kindly see my mailS
                              your AJIO complaint, with ID COM[protected]

                              AJIO team is simply making aUTO recorded call me. It's also no use.
                              Please tell me whether you are taking back the product or not.
                              I am facing lot of disappointment with you.
                              Please resolve the issue at the earliest.
                              I am using Amazon, flipcart, Myntra e commerce websites. There I am not facing any troubles.
                              If this happens to be repeated the same reflects in your business.
                              Please arrange call back to me with your team so that I will explain indetail.

                              Till today there was no response. Simply you are giveing recorded messages. no action at all
                              plase talk to me once.
                              nOW THE Return window is closed.
                              my Mobile number is [protected]
                              AJIO customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mohammed niyas ksd
                                from Muluppilagadu, Kerala
                                Apr 29, 2021
                                Report
                                Copy

                                I have returned product last mnth not refunded till this date and to my surprise its now showing that product delivered
                                AJIO customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  P V SURESH KUMAR
                                  from Hyderabad, Telangana
                                  Apr 29, 2021
                                  Report
                                  Copy

                                  I have purchased 2 items in ajio online shopping on 3rd April 2021 and the order number is #FL[protected]. Not yet received the items and i have complained over ajio customer care on 13th April and raised again on 20th April. But the issue has not resolved till now. Please take necessary action in this regard and return the amount in my account.
                                  +2 photos
                                  AJIO customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jasn
                                    Apr 29, 2021
                                    Report
                                    Copy

                                    Address: Banglore

                                    I placed an order today and the amount was deducted from my account through upi but the status of my order is not showing on my ajio account. Also I didn’t get any email or confirmation letter regarding my purchase.
                                    Please resolve this and confirm my order as soon as possible.
                                    +2 photos
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      md mubbasir ahmed
                                      Apr 28, 2021
                                      Report
                                      Copy

                                      Sir/Madam I Have Ordered 3 Products From AJIO My Order Is FL[protected]. Because Of Smaller In Size So I Was Return All 3 Products. Later I Was Recieved A Mail From Ajio As Your Return Products Was Non Ajio Products And They Reship To Me. When I Was Opened Reship Products It Was Changed Products I Did Not Return That Products And I Have Return 3 Products Instead Of 3 I Getting 2 Products In Reship One Products Is Missing. And That 2 Products Are Different. He Pick Orignal Products And Sending Me Local Products. I Was Return Orignal Products Bt Still In Did Not Get Refund Amount Till Now. 1month Is Completed Still My Problem Not Solve Because Of AJIO FRAUD. I Called To Ajio Customercare They Are Not Supporting To Customers. They Dont Response To Customers Worst Service In Ajio Customerscare Service.
                                      +1 photos
                                      AJIO customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit